Javelin J120i User manual

User's manual
J120i
NBS Technologies - December 2008
Rev. E
C
R

Quick Start
1. Unpack your Javelin card printer
Make sure the following items are included:
- Power & USB cables - Ribbon cartridge - Cleaning kit
- Power Transformer - Quick Start guide - Drivers & documentation CD
If any items are missing, please contact your dealer.
2. Open lid
Open printer lid by pressing the cover release button on the
top of your printer.
3. Loading ribbon cartridge
Peel protective wrapper from adhesive cleaning roller by
gently pulling on the tape.
Insert the ribbon cartridge with the cleaning roller facing down,
so the gears on the ends of the rollers fit into the appropriate slots.
Close the printer lid and push down until you hear an audible click.
2

4. Loading cards
Open card feeder cover.
Slide card guide all the way to the right until it locks in place with an
audible click.
Remove wrapper from card stack.
Place stack of up to 100 cards into the card feeder and close the
cover.
When card feeder cover is closed, the card guide locking
mechanism will automatically be released.
5. Preparing card output hopper
Raise the printer lid and rotate the hopper down.
Return hopper to its closed position when not in use.
Place the printer power switch in the ON (|) position
- ribbon automatically synchronizes.
6. Starting to print cards
Install the Windows driver on your PC, connect the interface cable
and switch on the printer when prompted.
3

Table of Contents
1Introduction.............................................................................. 6
Printer features
Controls, connectors, and indicators
LCD panel
2Installation and Setup................................................................ 9
General information
Unpacking the printer
Loading ribbon cartridge
Loading cards
Card output hopper
Installing the print driver software and setting driver options
Connecting your printer
Printing a test card
3Printing a Card.......................................................................... 17
Creating a sample card
Printing a sample card
4Cleaning................................................................................... 19
When to clean
How to clean
Cleaning the printhead
5Troubleshooting......................................................................... 22
Print quality issues
Ethernet connection and adapter
6Technical Specifications.............................................................. 28
General
Colour printing
Bar code
Cards
Card dimensions
Ribbon cartridges
Interface
Printer dimensions
Electrical
Environmental
Options
4

Appendix A Encoder.......................................................................... 31
Magnetic card stripe encoder
Introduction
Media loading orientation
Magnetic encoder cleaning
Appendix B Single Card Feeding.......................................................... 33
Card SenseTM single card feed mode
To install Card SenseTM
Setting up the printer driver
Printing a single card
Appendix C Connecting to a Network................................................... 36
Appendix D Accessories & Supplies..................................................... 37
Ribbons
Cards
Other consumables
Accessories
Appendix E Warranty Information....................................................... 40
Printers
Printheads
Supplies
Spare parts
Appendix F Technical Support.......................................................... 41
How to return your printer
Appendix G Declarations of Conformity............................................. 42
5

1Introduction
Thank you for choosing the Javelin J360i Card Printer.
This manual guides you to efficient start up and operation of your new Card Printer.
Printer Features
The following shows the main functional features found on your J360i Printer.
2
1Introduction
Thank you for choosing the Javelin J120i dual sided card printer.
This manual guides you to efficient start up and operation of your new card printer.
Printer Features
The following shows the main
functional features found on
your printer.
6
PRINTHEAD
OUTPUT HOPPER
RIBBON CARTRIDGE
CARD FEEDER
LID OPEN BUTTON
CARD FEEDER COVER

Controls, Connectors, and Indicators
Your printer has an LCD display panel and a panel button on the front and a power connector,
power switch, USB port and *optional Ethernet connectors/indicators at the rear.
7
J120i
USB PORT
*NETWORK
STATUS/ACTIVITY
INDICATOR
*ETHERNET
ADAPTER STATUS
INDICATOR *ETHERNET RESET
BUTTON
(RECESSED)
*ETHERNET
CONNECTOR
POWER SOCKET
POWER SWITCH
LCD PANEL
CONTROL
BUTTON
REAR FRONT

8
LCD Panel
The LCD panel
can display the
following messages:
Message Mode
Operational:
INITIALISING Scrolling
READY Fixed
DOWNLOADING DATA Fixed
PRINTING MONO Fixed
MAG ENCODING Fixed
PRINTING CYAN Fixed
PRINTING YELLOW Fixed
PRINTING MAGENTA Fixed
PRINTING BLACK Fixed
PRINTING OVERLAY Fixed
DOWNLOADING FW Fixed
CLEANING PRINTER Fixed
Warnings:
CLEAN PRINTER Fixed
REMOVE RIBBON THEN CLOSE HEAD Scrolling
INSERT FEEDER CLEANING CARD Scrolling
REMOVE FEEDER CARD Scrolling
PRESS BUTTON TO CONTINUE Scrolling
FEED LONG CLEANING CARD IN EXIT Scrolling
CLEANING PRINTER Scrolling
INVALID MAGNETIC DATA (encoding stops) Scrolling
REMOVE RIBBON Fixed
Errors (Printer will not operate):
OUT OF RIBBON Fixed
MECHANICAL ERROR Fixed
OUT OF CARDS Blinking
PRINTER OPEN Blinking
LCD Panel
The LCD panel can display
the following messages:

9
2Installation and Setup
General Information
This section will guide you through the installation and setup of your printer.
This consists of the following procedures, which should be performed in the order
presented.
Unpacking the printer
Installing the print driver software and setting driver options
Loading a ribbon
Loading cards
Connecting the printer to your computer
Connecting power
Printing a test card to verify printer operation
The printer should be placed in a location that allows easy access to all sides.
The printer should never be operated while resting on its side or upside down.
Electric Shock Caution: Limit AC power supplied to the printer to 110 ~ 230 volts,
60 ~ 50 Hertz. Limit excess current draw to 16 amps or less, using an associated
circuit breaker or other such device.
Never operate the printer in a location where operator, computer, or printer can get wet.
Personal injury could result.
The printer must be connected to an earthed electrical power source and properly
protected against electrical surges and grounding faults; the electrical reliability of the
printer is based on the reliability of the mains power source and with the earth connection.
The printer’s power supply is an internal unit that can only be serviced or replaced by
trained and authorised personnel.

Unpacking the Printer
Your printer ships in a carton and protective anti-static bag.
Keep all packaging material in case you need to move or reship the printer.
Inspect the shipping container to ensure that no damage has occurred during shipment.
If any damage is apparent, file a claim with the shipper.
Please ensure that you have a clean and nearly dust free environment for proper
operation and storage of the printer.
Make sure the following items are included with your printer:
Drivers & Ribbon cartridge Cleaning kit
documentation CD
Transformer Power & USB cables Quick start guide
If any items are missing, please contact your dealer.
10
Quick
Start!

11
Loading Ribbon Cartridge
The printer requires approved ribbon cartridges (see appendix C). The resin thermal
transfer and dye sublimation ribbons are specifically designed for your printer.
Note: i series printers require the use of i series ribbons for full colour printing.
Each ribbon cartridge includes an integrated adhesive cleaning roller assembly that is
used to clean the cards entering the printer. Improper cleaning will reduce printer life
and degrade print quality.
When the ribbon is completely used, change the whole cartridge assembly.
1. Place the printer power switch in the OFF (0) position.
Electrostatic discharge caution:
DO NOT TOUCH the printhead or the electronic
components on the printhead.
Discharge of electrostatic charge from the
human body or other surfaces can damage
the printhead or other electronic components
2. Open printer lid by pressing the cover
release button on the top of your printer.
3. Peel protective wrapper from adhesive
cleaning roller by gently pulling on the tape.
4. Insert the ribbon cartridge with the
cleaning roller facing down, so the gears on the
ends of the rollers fit into the appropriate slots.
5. Close the printer lid and push down until you
hear an audible click.
6. Place the printer power switch in the ON (|) position
- ribbon automatically synchronizes.
ADHESIVE CLEANING
ROLLER
RIBBON CARTRIDGE

12
Loading Cards
To help you load, print and collect cards, the printer has a card feeder & output hopper
The card feeder is used for loading cards, it can hold up to 100 (30mil) cards.
Note: DO NOT bend cards or touch print surfaces as this can reduce print quality.
The surface of the cards must remain clean and dust free. Always store cards in
an enclosed container. Ideally, use cards as soon as possible. If cards stick
together, carefully fan or shuffle them.
For cards with magnetic stripe refer to appendix A for loading instructions.
Load cards into card feeder as follows:
1Open card feeder cover.
2Slide card guide all the way to the right until it locks in place with an audible click.
3Remove wrapper from card stack.
4Place stack of up to 100 cards into the card feeder and close the cover.
When card feeder cover is closed, the card guide locking mechanism will
automatically be released.

Card Output Hopper
This item is used for collecting printed cards.
1. Raise the printer lid and pull the hopper down.
2. Return hopper to its closed position when not in use.
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HOPPER

1Introduction
Thank you for choosing the Javelin J360i Card Printer.
This manual guides you to efficient start up and operation of your new Card Printer.
Printer Features
The following shows the main functional features found on your J360i Printer.
2
Installing the print driver software and setting driver options
Printing with this printer requires the Windows printer driver and your card design/
issuing software or printer command level programming through the printer interface.
The printer can be used with any Windows 2000, Windows server 2003, Windows XP or
Windows Vista software application program, using the drivers provided on CD with the
printer.
This section contains information on the printing of a sample card using the Windows
printer driver.
Note: If updating the printer driver from a previous version, before installing the updated
printer driver, always update the firmware to the correct version first. Then delete the
existing version from your PC using the add/remove program.
Installing the print driver
To install the J120i printer driver automatically on all operating systems, use the Javelin
Install Wizard.
Note: Ensure that you have administrative privileges to perform this installation, or contact
your IT department.
The Install Wizard will walk you through the appropriate installation steps. The Wizard will:
Automatically launch when the driver CD is inserted.
From the main menu of your documentation CD, select "DRIVERS" from the
subsequent menu. The Install Wizard will walk you through the appropriate steps.
Delete previous versions of the driver and clean up any necessary registry entries. You
must select "Remove" from the install options to remove any previous driver versions.
14

Connecting your printer
Caution: Limit electrical power supplied to the printer to 24 v DC. Limit excess
current draw to 16 amps or less, using an associated circuit breaker or other such
device. Never operate the printer in a location where operator, computer, or printer
can get wet. Personal injury could result. The printer must be connected to an
earthed electrical power supply and properly protected against electrical surges
and grounding faults. The power supply pack can only be replaced by the same
product from the manufacturer.
1. Place the printer in a location that allows easy
access to all sides. The printer should never be
operated while resting on its side or upside down.
2. Remove the yellow CAUTION label from the
back of the printer.
3. Ensure that the printer’s power switch
in the OFF (O) position.
4. Insert the power supply plug into the power
socket, attach the power cord (120v or 230v)
to the power supply, then plug the power cord
in to a grounded electrical socket of the proper
voltage and type.
5. Attach USB cable to printer and computer.
Note:If your printer has the optional Ethernet interface,
connect the Ethernet cable to the printer and to the
Ethernet nectwork.
Important: Do not connect the USB and Ethernet interfaces at the same time.
6. Place the printer’s power switch in the ON (|) position.
The Found New Hardware window will open.
Caution: Intermittent or unpredictable operation may occur from unsecured
connectors. If damaged, the power cable must be replaced by an exact equivalent.
The socket should always be easily accessible to power off the printer.
15
USB PORT
POWER SWITCH
POWER SOCKET
ETHERNET PORT

Printing a Test Card
With ribbon and cards loaded, your printer is ready to print. To check the operation of the
printer, you should print a test card. (Printing a test card does not require that the
printer be connected to your computer or network, but power must be applied.)
1Set the printer’s power switch (on the back of the printer) to the OFF (O) position.
2While pressing the printer’s front panel button, switch the printer ON (|).
3Hold the panel button until the LCD display panel reads ‘PRINT TEST CARD’.
4Release the panel button, and the test card will print.
This is an example of the test card:
16

3Printing a Card
Printing requires the Windows Printer Driver, your card design/issuing software or printer
command level programming through the printer interface.
The printer can be used with any Windows 2000, Windows Server 2003, Windows XP or
Windows Vista software application program, using the drivers provided on CD with the printer.
Refer to chapter 2 for instructions on installing the printer driver.
Creating a Sample Card
Before you begin a new printing session, print a sample card to ensure that the cards will be
printed correctly. Follow the steps below to print your first card using the Javelin branded
True Colours
TM
card printer ribbon cartridge and the Windows printer driver.
1Go to the Microsoft Word Software.
2If the J120i printer was not selected as the default printer, go to file> select printer and
choose Javelin J120i card printer from the printer names list. Close the print dialog box.
3Go to file>page setup.
4Select the size tab, and under paper size, choose card. Under orientation, select landscape
or portrait.
5Select the margins tab, and set the top, bottom, left and right margins to O (zero).
6Press OK to close page setup window.
7The card appears on the window.
8Design a card with both black and colored text and with coloured pictures similar to the
sample card shown below.
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Printing a Sample Card
Once you completed creating your sample card, you are ready to print. Ensure your
printer has a Javelin branded True Colours
TM
card printer ribbon cartridge installed
and there are cards in the feeder. Refer to chapter 3 for instructions on installing the
ribbon and loading the cards
Print your sample card as follows:
1Select file>print to open the print dialogue box. Ensure the following settings in the
print dialogue box:
Printer name: - Javelin J120i card printer
Print to file: - Unchecked
Page range: - All
Number of copies: - 1
Collate: - Unchecked
Print what?: - Document
Print: - All pages in range
Pages per sheet: - 1 page
Scale to paper size: - No scaling
2Click the OK button.
3The printer will feed in a card and start printing. The data download time will vary
depending on the complexity of the card design and the processing speed of the
computer.
4Once the printing is completed, the card is ejected from the printer into the card
hopper.
5Remove the sample card and check for any discrepancies. If the sample card is
correct, your printer is ready to produce more cards.
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4Cleaning
Caution: PROTECT YOUR FACTORY WARRANTY!
The recommended maintenance procedures must be performed to maintain your factory
warranty. Other than the recommended cleaning procedures described in this manual,
allow only Javelin authorized technicians to service the printer.
NEVER loosen, tighten, adjust, or bend, etc. a part or cable inside the printer.
NEVER use a high pressure air compressor to remove particles in the printer.
Your printer includes a simple cleaning system using pre-saturated cleaning cards provided.
The regular use of these cards will clean and maintain important parts of your printer that
cannot be reached: including printhead, the transport rollers and the magnetic encoder
station (optional feature).
When to Clean
After approximately 1000 color cards have been printed, the printer LCD will prompt CLEAN
PRINTER, or when print quality has been degraded.
How to Clean
1Leave power on.
2Press and hold the control button for 5 seconds.
3When the cleaning cycle is initiated, the LCD message REMOVE RIBBON THEN CLOSE
LID will display.
4After the ribbon is removed and the lid is closed, the message EMPTY FEEDER THEN
CLOSE COVER will display.
5If the lid is opened and closed without removing the ribbon, the REMOVE RIBBON THEN
CLOSE LID message will remain.
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6Once the cover is closed, the firmware will eject any card inside the printer. The message
EJECTING CARD will display.
7The LCD will then display FEED LONG CLEANING CARD IN EXIT. When the card sensor
registers the presence of the cleaning card, the rollers should take the card into the
printer.
8When the cleaning process is done, the printer will eject the cleaning card. If the card
sensor still senses the cleaning card, the message REMOVE LONG CLEANING CARD will
display.
9Once the long cleaning card is no longer sensed by the exit card sensor, the message
INSERT FEEDER CLEANING CARD will display. Open the feeder cover and insert the
feeder cleaning card.
10 When the feeder cleaning card has been sensed by the feeder card sensor, the
message CLOSE FEEDER COVER will display.
11 When feeder cleaning is complete, the message REMOVE FEEDER CLEANING CARD will
display.
12 After the card is removed, the LCD will display READY.
You may now reload the ribbon and cards and continue printing.
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PRINTER PATH CLEANING CARD
FEEDER CLEANING CARD