Jetson ARROW User manual

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ARROW
-MANUAL-

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TABLE OF CONTENTS
Introduction 3
Included In The Box 4
Features And Specs 5
Assembly 6
Safe Riding 12
Charging Battery 13
How To Use The Bike Controls 14
A. Gears
B. LCD Display
C. Turning the Bike On and Off
D. Pedal Assist
E. Speedometer
F. Walk Mode
G. Battery Indicator
H. Showing the Mileage
I. Error Codes
J. Settings
Care And Maintenance 17
Safety Warnings 19
Warranty 21
Product Registration 22

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Congratulations on your new Jetson Arrow! The Arrow is an innovative and
fun personal transportation device, ready to take on everyday use. Before
your rst ride, check whether the wheels are damaged, or parts are loose.
If there are any abnormalities, please contact Jetson Customer Support at
1-[phone] or email us at [e-mail].
This product manual can help you understand, use, and maintain your
Arrow. In order to avoid danger caused by collisions, falls, and loss of control,
please use caution and learn how to ride the Arrow safely. Jetson and autho-
rized dealers cannot be held liable for injury or damage caused from riding
the Arrow. Users ride at their own risk.
The rider is responsible for consequences caused by violating warnings or
improper operations.
If you want to return this product for any reason, be sure to rst call or email
us before taking it back to the store so we can assist you.
INTRODUCTION

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INCLUDED IN THE BOX
1. Front Fork
2. Handlebar
3. Handlebar Stem
4. Charging Port
5. Frame
6. Saddle Post
7. Saddle
8. Seat Clamping Lever
9. Seat Tube
1. Left Brake Lever
2. LCD Display
3. Gear Shifter
10. Rear Derailleur
11. Front Derailleur
12. Pedals
13. Concealed Battery
14. Front Wheel
15. Front Disc Brake
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1
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9
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5
15 11

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FEATURES AND SPECS
MODEL: ARROW
WHEEL DIAMETER: 700C
MAX SPEED: 20 MPH
MAX RANGE: 30-35 MILES
BATTERY TYPE: LITHIUM ION
BATTERY RATED VOLTAGE: 36v/ 7.8Ah
MOTOR TYPE: BRUSHLESS
1. Left Brake Lever
2. LCD Display
3. Gear Shifter
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2
3
MOTOR: 250w
MOTOR RATED RPM: 195
CHARGER: 110-240V
CHARGE TIME: 4-6 HOURS
PRODUCT WEIGHT: 38 LBS
WEIGHT LIMIT: 300 LBS
RECOMMENDED AGE: 14+

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ASSEMBLY
The Arrow comes partially assembled. In order to fully assemble, you will
need to attach the Handlebars, the Front Wheel, the Disc Brake, and the
Saddle. Please refer to the diagrams on pages 4 and 5 while assembling
your Arrow. If you are having difculty assembling the Arrow, please call our
customer service or take your Arrow to a local bike shop.
Please Note: Pictures may vary slightly from the actual product.
Assembling the Handlebar
• First, make sure the Handlebar Stem is facing forward, towards the Front
Fork.
• Unscrew the 4 bolts in the Handlebar Stem using the provided Allen Key.
Handlebar Stem

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• Make sure all the wires are connected according to color.
• Place the Handlebar into the Handlebar Stem and screw the 4 bolts in
using the provided Allen Key.
Connect Wires by Color

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• Twist the cap off the Quick Release Clamping Lever and remove it from the
Wheel.
• Place the Quick Release Clamping Lever to the side.
ATTACHING THE FRONT WHEEL
Assembling the Front Disc Brake
• Attach the Front Disc Brake to the Front Fork by screwing in the two bolts.
Bolts

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• Slide the front Tire between the Front Fork.
• Hook the Front Fork onto each side of the Tire and slide the Disc Brake into
the Disc.
•Please be careful not to bend the Disc Brake. If you nd that it will not go in
smoothly, please call us for assistance or bring the Arrow to your local bike
shop.
Lever
Cap
• Now that the front Tire is t to the Front Fork, slide the Quick Release
Clamping Lever through the Front Wheel. Place the spring back on to the
Quick Release Clamping Lever, with the wide end of the spring facing
outwards, and turn the lever clockwise. Once tight enough, fold over the lever
to secure.

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• Make sure the Quick Release Clamping Lever is secure.
• Make sure the Brake is hooked onto the Disc and working properly.
Push Lever in

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ASSEMBLING PEDALS
• There are 2 Pedals. Please look at the inside of each Pedal and see which is
labeled R (right) and L (left).
• To connect the Pedals to the bike, place L into the Left tube and R into the
Right tube (left and right directions are as though you are sitting on the bike).
Tighten by turning the Pedals toward the Front Wheel. Use a wrench to make
sure the Pedals are tight and secure.
Right Pedal On The
Same Side As The Chain

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SAFE RIDING
Before each ride, check whether all the bolts are tight, the battery power is
full, the charging port is covered, the tire pressure is sufcient, all wires are
plugged in, and the brake system works correctly. Avoid direct contact with
water.
ATTACHING THE SADDLE
• Slide the Saddle Post into the Saddle Tube.
• Align the Saddle with the Frame to make sure it is straight.
• Tighten the Saddle Clamping Lever.
• The height of the Saddle should not be pulled higher than the safety tick
marks on the Saddle Post.

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CHARGING THE BATTERY
Your Arrow comes with a built-in rechargeable lithium battery. Always use
the provided charger only. Before your rst ride you must fully charge the
Arrow. Charge for 12 hours for the rst 3 times you use it. The Charging Port
is located on the left side of the frame near the Handlebar Stem (see digram
on P. 4 for reference). For every ride after, charge your Arrow until it is fully
charged, and NOT LONGER. Do not leave any chargers plugged in overnight,
or leave it plugged in past the charge time.
1. Plug one end of the power cord into a grounded AC outlet and the other
into the Arrow’s charging port. The red charging light on the charger unit will
turn on.
2. The red light will turn green once fully charged. Recharge the Arrow after
each use.
(Please note: Always plug the charger into the wall rst before the device. If
the wall outlet doesn’t have power and you plug the charger into the device
rst, it will light green, even if the battery is not full. So always plug into the
wall rst to make sure there is power.)
THE CHARGER OFFERS A CHARGING STATUS ON THE TOP OF THE
CHARGER:
CHARGING LIGHT RED: Battery is charging.
CHARGING LIGHT GREEN: Charging is complete.
Charge the battery when the Arrow displays low power. When you are done
charging the battery, remember to cover the Charging Port.
Don’t use the Arrow if the battery emits strange odors, overheats, or begins
leaking. If the battery does leak, do not touch any leaking materials, as the
battery contains dangerous substances. Do not open the battery and do not
insert anything into the battery.
Only use the provided charger for the Arrow. Do not charge the battery if it
has over-discharged. It should be discarded for your safety. Do not turn on
the Arrow while it is charging.

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HOW TO USE THE BIKE CONTROLS
Be cautious as you become accustomed to the Arrow. There are 9 levels of
Pedal Assist. The Pedal Assist should be set at 0 when you’re rst getting on
the Arrow.
GEARS
The Arrow is a 9-speed e-bike. You can change gears by using the Shifter on
the handlebar. Only shift gears when pedaling. These gears do not require
battery power, and if the battery runs out, you can still use these gears.
TURNING THE BIKE ON AND OFF
To turn the Arrow on, press the Power Button (M). To turn it off, hold the Power
Button (M) for several seconds. If you do not turn off the bike, it will shut off
automatically after 10 minutes.
Speed Display
Battery Indicator Power
Pedal
Assist
Level
Down
Button
Up
Button
Power
Button

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If the LCD Display does not turn on, check that the battery is charged and the
LCD Display is fully connected. If you are still having issues, please contact
Jetson support.
PEDAL ASSIST
The Pedal Assist mode was designed to make riding an e-bike mimic the
natural motion you are used to feeling when riding a bicycle. As you pedal
your bike, a sensor is activated, which in turn generates power from the
motor. The power is activated only when you pedal–and the amount of
power is determined by the pedal assist level that you choose.
The Pedal Assist mode provides power and propels the bike as you pedal.
A low Pedal Assist level (1-3) will require effort from you to pedal, a medium
Pedal Assist level (4-6) will require some effort from you to pedal, and a high
Pedal Assist level (7-9) will require minimal effort from you.
To increase the Pedal Assist, press the Up Button. To decrease the Pedal
Assist, press the Down Button. Always start off slowly and gradually increase
your level. Make sure your speed is appropriate to riding conditions (weather,
road surface, trafc/pedestrians, etc.). Level 0 will not use Pedal Assist.
SPEEDOMETER
Once the LCD Display is turned on, it will display the Speedometer. Press
the Power Button (M) to cycle through different functions such as the
Trip Distance, the Odometer, the Ride Time, the Average Speed, and the
Maximum Speed. It will return to your current speed after a few moments of
inactivity.
WALK MODE
The Walk Mode will power the bike at about 3.7 mph to allow you to walk
alongside the bike without needing to push it. Stand at the side of the bike
with both hands on the handlebars and make sure the way in front of you is
clear. Press and hold the Down Button to enable Walk Mode. A “P” will appear
in the upper right-hand corner of the LCD Display. Release the Down Button
to exit Walk Mode.

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BATTERY INDICATOR
The battery charge level is indicated by the bars at the top of the LCD Display.
When all the bars are lit up the battery is fully charged. When only one bar is
left, the bike needs to be charged.
MOTOR POWER INDICATOR
The power of the motor is indicated in the upper right-hand corner of the
LCD Display.
ERROR CODES
If there is an error with the function of the bike an error message will
appear on the LCD Display along with an error code.
Note: The e-bike will not run if there is an error code. Please contact Jetson
Customer Support if there is an error.
SETTINGS
To access the settings menu, hold the Up and Down Buttons simultaneously
for three seconds. Press the Up or Down button to select the content, press
the Power Button to conrm your choice.

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- Clear Trip - Press the Up or Down button to choose YES or NO to
clear the trip distance. The default value is NO. If you choose YES and press
the Power Button (M) to conrm the option, the display will show OK and
return to the general selection settings interface.
- Set Unit - Choose between the Imperial (mph) and Metric (km/h)
system by pressing the Up and Down Buttons. Press the Power Button (M) to
conrm your choice.
- Set WD - Set the wheel diameter by pressing the Up and Down
Buttons. Setting the correct wheel diameter ensures the speedometer and
mileage are accurate. Press the Power Button (M) to conrm your choice. (The
Arrow’s wheel diameter is 700C).
- Set LS – This is the speed limit settings. Alter the maximum speed
limit by pressing the Up and Down Buttons. Press the Power Button (M) to
conrm your choice. (Please check local laws before adjusting the maximum
speed limit). The maximum speed of the Arrow is 20 mph.
EXITING THE SETTINGS MENU
Press and hold the Power Button (M) to save the modied settings. If you
do not wish to save the changes, press and hold the Down Button. After
one minute of inactivity the LCD Display will leave the settings menu
automatically.
CARE AND MAINTENANCE
DRIVING RANGE
The average range of the Arrow is 30-35 miles. However, a lot of factors will
affect how far you can go per charge:
• Driving surface: A smooth, at surface will increase driving distance.
• Weight: More weight means less distance.
• Ambient temperature: Please ride and store the Arrow under recommended
temperature, which will increase its longevity and driving distance.
• Maintenance: Timely battery charging and maintenance will increase driving
distance.
• Speed and driving style: Maintaining a moderate speed will increase
distance. Frequent starting and stopping, acceleration, and deceleration will
reduce it.
SPEED LIMIT
The top speed of the Arrow is set to 20 mph to obey local laws.

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WEIGHT LIMIT
The maximum load is 300 lbs. Going above the maximum weight limit can
cause injury or damage the bicycle.
CLEANING THE ARROW
To clean the Arrow carefully wipe with a damp cloth, then dry with a dry cloth.
Do not use water to clean the Arrow, as the electrical and electronic systems
may get wet, resulting in personal injury or malfunction of the bicycle. Lube
the chain every so often to keep it smooth.
BATTERY
• Keep the bike away from re and excessive heat.
• To avoid damage to the battery, never subject the Arrow to intense physical
shock, severe vibration, or impact.
• Protect the bike from water or moisture.
• Never disassemble the bike or its battery.
• If there are any issues with the battery, please contact Jetson Customer
Support at 1-[phone] or email us at [email protected].
STORAGE
• If you plan on storing the Arrow for a substantial period of time, please
make sure you fully charge the battery before storing. The battery should be
fully charged once a month after this.
• To protect against dust, cover the Arrow.
• Store the Arrow indoors, in a dry place and at a suitable temperature.
• You should bring the Arrow into a warm environment (above 50 degrees
Fahrenheit) for charging.
• Do not leave the Arrow plugged into the charger for long periods of time.
TIRE PRESSURE
The recommended tire pressure is 50-85 psi.

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SAFETY WARNINGS
Here are some useful tips to make sure you always have a safe ride:
• Children, the elderly, and pregnant women should not use the Arrow.
• Do not ride after drinking or taking prescription medication.
• Do not carry items when riding.
• Prior to each ride, inspect each part of the Arrow to ensure it has been
maintained correctly and is functioning properly.
• Always give way to pedestrians.
• Always comply with local trafc laws and regulations. Remember, the Arrow
is a motor vehicle, and is treated as such by local law enforcement. You can
and will be arrested for drunk driving. Many cities have restrictions on where
you can drive motor vehicles, as well as additional restrictions on driving non-
automobiles on streets and highways.
• Be alert to things in front and far away from you.
• Make sure your feet are always placed securely on the pedals.
• The Arrow cannot be ridden by two or more people. Only one person can
ride at a time.
• When you ride the Arrow along with other cyclists, always keep a safe
distance to avoid a collision.
• When turning, be sure to maintain your balance.
• Do not allow distractions when riding, such as answering the phone or
engaging in any other activities.
• Avoid riding in the rain or on smooth surfaces such as snow or ice.
• Do not ride on roads with obstacles (such as litter, small stones, etc.).
• Avoid riding in narrow spaces or on steep slopes.
• Avoid riding around ammable gas, steam, liquid, or dust that could cause
re.
• Never operate the product barefooted and keep shoelaces tied.
• Riding with improperly adjusted brakes is dangerous and can result in
serious injury or death.
• Applying brakes too hard or too suddenly can lock up a wheel, which could
cause you to lose control and fall. Sudden or excessive application of the
front brake may pitch the rider over the handlebars, which may result in injury
or death.

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CALIFORNIA WARNING
This product contains chemicals, including lead, which are known to
the state of California to cause cancer, birth defects, and other medical
conditions.
MODIFICATIONS
Do not attempt to disassemble, modify, repair, or replace the Arrow or
any components of the unit. This will void any warranty, and can lead to
malfunctions which may cause injury.
ADDITIONAL OPERATION CAUTIONS
Do not lift the Arrow off the ground while it is in operation and the
wheels are in motion. This can result in freely spinning wheels, which
may cause injury to yourself or others nearby. Do not jump on or off
the Arrow, and do not jump while using it. Always keep your feet rmly
planted on the pedals while in operation. Always check battery charge
before using.