Jetson Journey 3.0 User manual

Designed in Brooklyn
Journey 3.0
Electric Bike.
A guide for your ride.
IMPORTANT: READ CAREFULLY AND RETAIN FOR FUTURE REFERENCE.
MODEL: JJRNY2-BLU

Jetson's top two riding rules:
Be safe. Have fun!

2
Contents
.........................................................................................................................................................
.........................................................................................................................................................
....................................................................................................................................................
................................................................................................................................
.......................................................................................................................................................
........................................................................................................................................................
........................................................................................................................................................
......................................................................................................................................................
.......................................................................................................................
....................................................................................................................................
...................................................................................................................................
.............................................................................................................................................
........................................................................................................................
...............................................................................................................................
...................................................................................................................................................
Safety Warnings
Safety Checklist
Warranty Coverage
Identifying Your Journey Model
Product Overview
Specs & Features
Rider Suitability
Online Resources
1. Getting Started
Installing & Setting the Handlebar
Attaching the Front Wheel
Attaching the Front Fender
Attaching the Pedals
Attaching the Seat Post Relector
Attaching the Front Relector
Securing the Bell

3
2. Getting Ready to Ride
Repositioning the Seat
Charging the Battery
Checking & Inlating the Tires
Checking & Adjusting the Brakes
3. Features & Functions
Powering On & O
Understanding & Using the LCD Screen
Using Walk Assist
Using the Headlight
Using the Bell
Using the Kickstand
Using the Cargo Mount
4. Making Moves
Riding with Pedal Assist
Using the Gears
Using the Brakes
Helmet Safety
Care & Maintenance
.........................................................................................................................................
............................................................................................................................................
..............................................................................................................................
...........................................................................................................................
...................................................................................................................................................
................................................................................................................
..................................................................................................................................................
..............................................................................................................................................
........................................................................................................................................................
..............................................................................................................................................
.........................................................................................................................................
........................................................................................................................................
....................................................................................................................................................
...................................................................................................................................................
...........................................................................................................................................................
.................................................................................................................................................

4
• Before use, please read the user manual and safety warnings carefully, and make sure you understand and accept all the safety
instructions. The user will be responsible for any loss or damage caused by improper use.
• Please check the drive system and frame before riding to ensure safety.
• Before each cycle of operation, the operator shall perform the preoperation checks speciied by the manufacturer:
That all guards and pads originally supplied by the manufacturer are in proper place and in serviceable condition;
That the braking system is functioning properly; That any and all guards, chain guards, or other covers or guards supplied by the
manufacturer are in place and in serviceable condition; That tires are in good condition, inlated properly, and have suicient
tread remaining; The area that the product is to be operated should be safe and suitable for safe operation.
• Components shall be maintained and repaired in accordance with the manufacturer’s speciications and using only the
manufacturer’s authorized replacement parts with installation performed by dealers or other skilled persons.
• Don’t allow hands, feet, hair, body parts, clothing, or similar articles to come in contact with moving parts, wheels, or drive
train, while the bike is in use.
• This product should not be used by children or persons with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or instruction (IEC 60335-1/A2:2006).
• Unsupervised children should not play with the product (IEC 60335-1/A2:2006).
• Adult supervision is required.
• The rider should not exceed 220 lb.
• Never use near motor vehicle.
• Units shall not be operated to perform racing, stunt riding, or other maneuvers, which may cause loss of control, or may cause
uncontrolled operator/passenger actions or reactions.
• Avoid sharp bumps, drainage grates, and sudden surface changes. Bike may suddenly stop.
• Avoid streets and surfaces with water, sand, gravel, dirt, leaves, and other debris. Wet weather impairs traction, braking, and visibility.
• Avoid riding around lammable gas, steam, liquid, or dust that could cause ire.
• Operators shall adhere to all of the manufacturer’s recommendations and instructions, as well as comply with all laws and
ordinances: Units without headlights shall be operated only with adequate daylight conditions of visibility, and; Owners shall be
encouraged to highlight (for conspicuity) using lighting, relectors, and for low-riding units, signal lags on lexible poles.
• Do not ride at night.
• Only ride the product with adequate daylight conditions for visibility.
• Persons with the following conditions shall be cautioned not to operate: Those with heart conditions; Pregnant women;
Persons with head, back, or neck ailments, or prior surgeries to those areas of the body; and persons with any mental or physical
conditions that may make them susceptible to injury or impair their physical dexterity or mental capabilities to recognize,
understand, and perform all of the safety instructions and to be able to assume the hazards inherent in unit use.
• Do not ride after drinking or taking prescription medication.
• Do not carry items when riding.
Safety Warnings

5
• Never operate the product while barefoot.
• Always wear shoes and keep shoelaces tied.
• Make sure your feet are always placed securely on the deck/pedal.
• Operators shall always use appropriate protective equipment, including but not limited to: a helmet with appropriate
certiication, protective clothing, knee pads, and elbow pads.
• Always give way to pedestrians.
• Be alert to things in front and far away from you.
• Do not allow distractions when riding, such as answering the phone or engaging in any other activities.
• The product cannot be ridden by more than one person.
• When riding the product along with other riders, always keep a safe distance to avoid a collision.
• When turning, be sure to maintain your balance.
• Riding with improperly adjusted brakes is dangerous and can result in serious injury or death.
• Applying brakes too hard or too suddenly can lock up a wheel, which could cause you to lose control and fall. Sudden or
excessive application of the brake may result in injury or death.
• If the brake loosens, please adjust with the hexagon wrench, or please contact the Jetson Care Team.
• Replace worn or broken parts immediately.
• The area that the product is to be operated should be safe and suitable for safe operation.
• Check whether all safety labels are in place and understood before riding.
• The owner shall allow the use and operation of the unit after a demonstration that such operators can understand and operate
all components of the unit before use.
• Recommended to charge indoors.
• Use caution when changing the batteries. Do not change batteries near lammable materials. Remove batteries from the bike
when not in use for long periods of time.
• Prolonged exposure to UV rays, rain, and the elements may damage the enclosure materials. Store indoors when not in use.
MODIFICATIONS
Do not attempt to disassemble, modify, repair, or replace the product or any components of the unit without instruction from
the Jetson Care Team. This will void any warranty, and can lead to malfunctions which may cause injury.
ADDITIONAL OPERATION PRECAUTIONS
• Do not lift the product o the ground while it is on and the wheels are in motion. This can result in freely spinning wheels,
which may cause injury to yourself or others nearby.
• Do not jump on or o the product, and do not jump while using it.
• Always keep your feet irmly planted on the pedals while in operation.
• The Consumer Product Safety Commission advises that the riding of small wheel diameter bicycles at excessive speeds can
lead to instability and is not recommended.
• Always wear a properly itted helmet when you ride your bicycle. Do not ride at night. Avoid riding in wet conditions.

6
MAINTENANCE PRECAUTIONS
For all maintenance repairs and needs beyond the capability of the consumer, which may include but not be limited to: such
as proper maintenance of brakes, control cables, bearing adjustments, wheel adjustments, lubrication, relectors, tires and
handlebar and seat adjustments, please contact the Jetson Care Team for assistance at:
ridejetson.com/support
ridejetson.com/chat
US & Canada 1-[phone]
DISPOSAL OF USED BATTERY
Battery may contain hazardous substances which could endanger the environment and human health. This symbol
marked on the battery and/ or packaging indicates that used battery shall not be treated as municipal waste.
Batteries should be disposed of at an appropriate collection point for recycling. By ensuring the used batteries are
disposed of correctly, you will help prevent potential negative consequences for the environment and human health. The
recycling of materials will help to conserve natural resources. For more information about recycling of used batteries,
please contact your local municipality waste disposal service.
NOTICE OF COMPLIANCE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
WARNING: Changes or modiications to this unit not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.
Shielded cables must be used with this unit to ensure compliance with the Class B FCC limits.
CALIFORNIA PROPOSITION 65
WARNING:
Thisproductcanexpose you to thechemicalCadmiumwhichisknowntotheState ofCalifornia tocause cancer andbirth
defects or otherreproductive harm. Formore information,gotowww.P65warning.ca.gov.

7
Safety Checklist
FOR SAFETY AND TO LIMIT THE RISK OF FIRE AND ELECTRIC SHOCK:
A. READ ALL THE INSTRUCTIONS BEFORE USING THE PRODUCT.
B. TO REDUCE THE RISK OF INJURY, CLOSE SUPERVISION IS NECESSARY WHEN THE PRODUCT IS USED NEAR CHILDREN.
C. DO NOT PUT FINGERS OR HANDS INTO THE PRODUCT.
D. DO NOT USE THIS PRODUCT IF THE FLEXIBLE POWER CORD OR OUTPUT CABLE IS FRAYED, HAS BROKEN INSULATION, OR
ANY OTHER SIGNS OF DAMAGE.
E. THIS EQUIPMENT IS NOT INTENDED TO BE USED AT AMBIENT TEMPERATURES LESS THAN 10°C 14°F OR ABOVE
AMBIENT TEMPERATURES OF 45°C 113°F.
F. THE BATTERY IS INTENDED TO BE CHARGED WHEN THE AMBIENT TEMPERATURE IS BETWEEN 10°C 14°F AND
45°C 113°F. NEVER CHARGE THE BATTERY WHEN AMBIENT TEMPERATURES ARE OUTSIDE THIS RANGE.
CONDUCT THESE IMPORTANT SAFETY CHECK BEFORE EVERY RIDE:
BRAKES
· CHECK THAT THE BRAKES ARE IN GOOD WORKING ORDER.
· CHECK THAT THE BRAKE PADS ARE NOT WORN, ARE ALIGNED, AND ARE CENTERED CORRECTLY.
· CHECK THAT THE HANDBRAKE LEVERS ARE LUBRICATED AND ARE SECURED TO THE HANDLEBAR.
STEERING
· CHECK THAT THE HANDLEBAR AND STEM ALIGNED WITH THE FRONT FORK AND ARE SECURELY TIGHTENED.
CRANKS AND PEDALS
· CHECK THAT THE PEDALS ARE SECURELY TIGHTENED TO THE CRANKS AND THAT THE CRANKS ARE TIGHTENED
TO THE AXLE.
· MAKE SURE THE PEDALS ROTATE FORWARDS AND BACKWARDS SMOOTHLY.
· CHECK THAT THE REAR AXLE IS LUBRICATED.

8
Warranty Coverage
ONE-YEAR GENERAL LIMITED WARRANTY
All new Jetson products are warranted against defects in materials and workmanship for a period of one year from the
date of original retail purchase when used in accordance with Jetson's user manuals (refer to ridejetson.com/support).
Under this warranty, you will be able to direct your claims to Jetson even in situations where you purchased the
Jetson Product from one of our authorized retailers.
To read the full terms of our warranty, visit ridejetson.com/warranty.
WHEELS AND TIRES
· MAKE SURE THAT THE TIRES ARE INFLATED TO WITHIN THEIR MAXIMUM RECOMMENDED TIRE PRESSURE OF 45  60 PSI.
· CHECK TIRES FOR EXCESSIVE WEAR OR ANY DAMAGE AND THAT THE WHEEL RIMS ARE NOT DAMAGED. CHECK THAT THE
WHEEL SPOKES ARE NOT BROKEN AND THAT THE AXLE NUTS ARE TIGHT.
CHAIN
· MAKE SURE ALL BEARINGS ARE LUBRICATED AND RUN SMOOTHLY.
FRAME AND FORK
· CHECK THAT THE FRAME AND FORK ARE NOT DAMAGED OR BROKEN.

9
IF YOU’VE GOT VERSION 3.0, KEEP MOVING THROUGH THIS USER MANUAL.
OTHERWISE, VISIT RIDEJETSON.COM/SUPPORT TO FIND THE RIGHT MANUAL FOR YOUR MODEL.
Identifying Your Journey Model
WELCOME TO JETSON’S JOURNEY FAMILY!
OUR JOURNEY ELECTRIC BIKE HAS EVOLVED OVER THE YEARS, AND WE WANT TO MAKE SURE YOU’RE FOLLOWING THE
RIGHT ASSEMBLY AND USAGE INSTRUCTIONS FOR YOUR SPECIFIC BIKE. TO FIGURE OUT WHICH VERSION OF THE JOURNEY
YOU HAVE IN FRONT OF YOU, LOOK TO THE LEFT SIDE OF YOUR HANDLEBAR AND THEN USE THE BELOW CHART TO HELP
YOU WITH IDENTIFICATION.
IDENTIFIERS:
LOOKS LIKE:
JOURNEY
VERSION 1.0
• NO GEAR SHIFTERS ON THE
LEFT SIDE OF THE HANDLEBAR.
• 3 BUTTONS IN A HORIZONTAL
LINE UNDERNEATH THE
LCD SCREEN.
JOURNEY
VERSION 2.0
• 2 GEAR SHIFTERS ON THE
LEFT SIDE OF THE HANDLEBAR.
• 3 BUTTONS IN A VERTICAL
LINE UNDERNEATH THE
LCD SCREEN.
JOURNEY
VERSION 3.0
• NO GEAR SHIFTERS ON THE
LEFT SIDE OF THE HANDLEBAR.
• 3 BUTTONS IN A VERTICAL
LINE UNDERNEATH THE
LCD SCREEN.

5 MM
4MM
6MM
10
Product Overview
NOTE: ADULTS MUST ASSIST CHILDREN IN THE ASSEMBLY AND INITIAL ADJUSTMENT PROCEDURES OF THE PRODUCT.
HARDWARE & TOOLS INCLUDED:
10MM WRENCH
15MM WRENCH
PHILLIPSHEAD
SCREWDRIVER
ALLEN KEYQUICK RELEASE SKEWER
FOR FRONT WHEEL
* NOT PREATTACHED. REQUIRES ASSEMBLY
HANDLEBAR*
HEADLIGHT
FRONT FORK
FRONT FENDER*
FRONT WHEEL*
BIKE FRAME
CHARGING PORT WITH COVER
SEAT CLAMP
1.
2.
3.
4.
5.
6.
7.
8.
SEAT POST REFLECTOR*
SEAT
CARGO MOUNT
CARGO MOUNT REFLECTOR
REAR DISC BRAKE
DERAILLEUR
KICKSTAND
PEDALS * X2; LEFT AND RIGHT
FENDER BRACE*
FRONT DISC BRAKE
TIRE VALVE WITH DUST CAP
CHARGER
CHARGING CABLE
WHEEL REFLECTOR X2; FRONT AND REAR
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.

11
2
39
6
7
10
11
12
2222
16
8
1
5
4
17
19 13
14
18
NOTE: IMAGES MAY NOT REFLECT EXACT APPEARANCE OF ACTUAL PRODUCT.
15
20 21

12
1
3 4
68
9
2
75
LCD SCREEN
FRONT REFLECTOR
LEFT BRAKE LEVER FRONT BRAKE
RIGHT BRAKE LEVER REAR BRAKE
HANDLEBAR CLAMP
1.
2.
3.
4.
5.
CONTROL BUTTONS POWER, + ,  
BELL
GEAR SHIFTERS
GEAR DISPLAY
6.
7.
8.
9.

13
Specs & Features
· PRODUCT DIMENSIONS: 73.5” L × 24.75” W × 44.5” H
· PRODUCT WEIGHT: 44.75 LBS
· TIRES: 700C ALLTERRAIN
· BATTERY: 36V, 8.7AH
· CHARGER UL LISTED: 100240V
· CHARGING TIME: ABOUT 5 HOURS
· GEARS: 7
· MOTOR: 350W
· MAX SPEED WITH PEDAL ASSIST: 20 MPH
· MAX RANGE WITH PEDAL ASSIST: 31 MILES
· BRAKE TYPE: HAND & DISC BRAKE
· WEIGHT LIMIT: 220 LBS
· WATER RESISTANCE LEVEL: IPX4
· RECOMMENDED AGE: 14+
· UL CERTIFICATION: UL2849
Rider Suitability
FOR SAFE AND COMFORTABLE RIDING THERE SHOULD
BE A CLEARANCE OF AT LEAST 1  3 INCHES BETWEEN
THE CROTCH AND THE TOP TUBE OF THE BICYCLE
FRAME WHEN THE RIDER STRADDLES THE BICYCLE
WITH BOTH FEET FLAT ON THE GROUND.
1-3
inches

14
WARNING:
FAILURE TO COMPLY WITH THE FOLLOWING INSTRUCTIONS MAY RESULT IN INJURY TO THE CHILD OR OTHERS.
• KEEP SMALL PARTS AWAY FROM CHILDREN DURING ASSEMBLY.
• ACCESSORY MUST BE ASSEMBLED AND REMOVED BY AN ADULT.
• FREQUENTLY INSPECT THE PRODUCT FOR DAMAGE.
* ADULTS MUST ASSIST CHILDREN IN THE ASSEMBLY AND INITIAL ADJUSTMENT PROCEDURES OF THE PRODUCT.
Scan for our most
updated Journey 3.0
onboarding materials
and support resources.
Online Resources

15
STARTING NOTES:
· REMOVE ALL PACKAGING BEFORE BEGINNING ASSEMBLY, INCLUDING THE PLASTIC COVERS ON THE STEM,
STEM TUBE, AND WHEEL AXLE NUTS.
· THE DIRECTIONS GIVEN IN THIS ARTICLERIGHT, LEFT, FRONTFORWARD, AND REARBACKARE ORIENTED
AS THE RIDER WOULD SEE THEM WHEN SEATED ON THE BIKE. THE “RIGHT SIDE” OF THE BIKE, FOR EXAMPLE, IS
THE SIDE WHERE THE RIDER’S RIGHT HAND AND FOOT WILL BE.
· IT IS HELPFUL TO HAVE AN EXTRA SET OF HANDS TO HELP WITH ASSEMBLY. GRAB AN ASSISTANT!
1. Getting Started
1.1 Installing & Setting the Handlebar
YOU WILL NEED THE 6MM ALLEN KEY.
THE HANDLEBAR SHOULD BE POSITIONED SO THAT ALL FEATURES AND FUNCTIONS ON IT ARE IN THE IDEAL POSITION AND
EASILY REACHABLE. THE HANDBRAKES LEVERS, ESPECIALLY, SHOULD SIT AT AN ANGLE AT WHICH THEY ARE EASY TO GRIP.
POSITION THE BIKE UPRIGHT USING A PROP OR THE HELP OF YOUR ASSISTANT.

16
1. LIFT THE HANDLEBAR ABOVE THE STEM TUBE SUCH THAT:
· THE STEM IS ALIGNED WITH THE STEM TUBE.
· THE HANDLEBAR IS ORIENTED CORRECTLY FROM LEFT TO RIGHT, WITH THE LCD SCREEN ON THE LEFTHAND SIDE.
2. SLIDE THE STEM INTO THE STEM TUBE UNTIL THE “MINIMUM INSERTION” MARK IS NO LONGER VISIBLE.
3. CHECK THAT THE HANDLEBAR AND FORK ARE ALIGNED, SUCH THAT BOTH THE HANDLEBAR AND FORK ARE STRAIGHT
AND EVENLY SITUATED FROM LEFT TO RIGHT ACROSS THE MAIN BIKE FRAME. MAKE ADJUSTMENTS AS NECESSARY UNTIL
THEY ARE ALIGNED.
STEM
STEM TUBE
"MINIMUM INSERTION" MARK
FRONT FORK
HANDLEBAR

17
6 MM ALLEN KEY
BOLT
STEM
4. TIGHTEN THE BOLT ON THE TOP OF THE STEM BY TURNING IT CLOCKWISE WITH THE 6MM ALLEN KEY.

18
BOLT
STEM HEAD
6MM ALLEN KEY
SETTING THE HANDLEBAR ANGLE
5. LOOSEN BUT DO NOT REMOVE THE BOLT ON THE UNDERSIDE OF THE STEM HEAD BY TURNING IT
COUNTERCLOCKWISE WITH THE 6MM ALLEN KEY.