Juniper AP45 Quick reference guide

Juniper AP45 Access Point Deployment
Guide
Published
2023-09-29

Juniper Networks, Inc.
1133 Innovaon Way
Sunnyvale, California 94089
USA
408-745-2000
www.juniper.net
Juniper Networks, the Juniper Networks logo, Juniper, and Junos are registered trademarks of Juniper Networks, Inc.
in the United States and other countries. All other trademarks, service marks, registered marks, or registered service
marks are the property of their respecve owners.
Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right
to change, modify, transfer, or otherwise revise this publicaon without noce.
Juniper AP45 Access Point Deployment Guide
Copyright © 2023 Juniper Networks, Inc. All rights reserved.
The informaon in this document is current as of the date on the tle page.
YEAR 2000 NOTICE
Juniper Networks hardware and soware products are Year 2000 compliant. Junos OS has no known me-related
limitaons through the year 2038. However, the NTP applicaon is known to have some diculty in the year 2036.
END USER LICENSE AGREEMENT
The Juniper Networks product that is the subject of this technical documentaon consists of (or is intended for use
with) Juniper Networks soware. Use of such soware is subject to the terms and condions of the End User License
Agreement ("EULA") posted at hps://support.juniper.net/support/eula/. By downloading, installing or using such
soware, you agree to the terms and condions of that EULA.
ii

Table of Contents
About This Guide | v
1
Overview
AP45 Access Point Overview | 2
AP45 Components | 4
2
Requirements and Specicaons
Specicaons for AP45 | 7
Power Requirements for AP45 | 8
3
Installaon and Conguraon
Claim a Juniper Access Point | 11
Obtain the Claim Code or Acvaon Code for an AP | 11
Claim an AP Using a Web Browser | 12
Claim an AP Using the Mist AI Mobile App | 13
Mount the AP45 Access Point | 15
Supported Mounng Brackets for AP45 | 16
Universal Mounng Bracket (APBR-U) for Juniper Access Points | 17
Mount an Access Point on a Single-Gang or 3.5-Inch or 4-Inch Round Juncon Box | 19
Mount an Access Point on a Double-Gang Juncon Box | 21
Mount an Access Point on an EU Juncon Box | 22
Mount an Access Point on a US 4-Inch Square Juncon Box | 24
Mount an Access Point on a 9/16-Inch or 15/16-Inch T-Bar | 25
Mount an Access Point on a Recessed 15/16-Inch T-Bar | 26
Mount an Access Point on a Recessed 9/16-Inch T-Bar or Channel Rail | 28
Mount an Access Point on a 1.5-Inch T-Bar | 30
iii

Mount an AP21 or a BT11 on a 5/8-Inch Threaded Rod | 31
Mount an AP21 or BT11 on a 16-mm Threaded Rod | 33
Mount an Access Point on a 1/2-Inch Threaded Rod | 35
Aach External Antennas | 38
Connect an AP45 to the Network and Power It On | 40
Rename a Juniper Access Point in the Mist Portal | 42
Assign an Access Point to a Site | 43
Release an Access Point from an Organizaon | 44
Upgrade the Firmware on a Juniper Access Point | 44
Check for AP Firmware Updates | 44
Upgrade the Firmware on an AP Manually | 45
Reset an Access Point to the Factory-Default Conguraon | 46
4
Troubleshoot
Troubleshoot a Juniper Access Point | 49
Status LED Blink Paerns | 49
Troubleshoot AP Claiming Issues | 60
Troubleshoot Access Point Disconnecon Issues | 61
Contact Customer Support | 74
iv

About This Guide
Use this guide to install, manage, and troubleshoot the Juniper® AP45 High-Performance Access Point.
Aer compleng the installaon procedures covered in this guide, refer to the Juniper Mist™ Wi-Fi
Assurance documentaon for informaon about further conguraon.
v

1
CHAPTER
Overview
AP45 Access Point Overview | 2
AP45 Components | 4

AP45 Access Point Overview
IN THIS SECTION
AP45 Access Point Models | 3
Benets of AP45 Access Points | 4
The Juniper® AP45 High Performance Access Point is a Wi-Fi 6 access point (AP) that provides virtual
Bluetooth® Low Energy (vBLE) in the 6-GHz band for enterprises that require increased channel width
and capacity. The AP45 has four IEEE 802.11ax radios, which deliver up to 4x4 mulple input, mulple
output (MIMO) with four spaal streams. Out of the four radios, one is dedicated for scanning. The AP
uses this radio for radio resource management (RRM) and wireless security.
The AP45 can operate in either mul-user or single-user mode. The AP45 can operate simultaneously in
the 6-GHz, 5-GHz, and 2.4-GHz bands. The AP45 is backward compable with the 802.11a, 802.11b,
802.11g, 802.11n, and 802.11ac wireless standards.
The AP45 has a 16-element vBLE antenna array. These antennas send out direconal beams that ensure
precise locaon accuracy. The Juniper Mist Cloud controls the vBLE antenna array, enabling locaon
services such as asset visibility, waynding, and other services without baery-powered beacons
The AP45 provides maximum data rates of 4800 Mbps in the 6-GHz band, 2400 Mbps in the 5-GHz
band, and 1148 Mbps in the 2.4-GHz band.
2

Figure 1: Front and Rear View of AP45
AP45 Access Point Models
AP45 models have either internal or external antennas. "AP45 Access Point Models" on page 3 lists the
AP45 models.
Table 1: AP45 Models
Model Antenna Type Regulatory Domain
AP45-US Internal United States only
AP45-US External United States only
AP45-WW Internal Outside of the United States
AP45E-WW External Outside of the United States
NOTE: Juniper products are manufactured in accordance with electrical and environmental
regulaons specic to certain regions and countries. Customers are responsible for ensuring that
3

any regional or country-specic SKUs are used only in the specied authorized area. Failure to do
so may void the warranty of Juniper products.
Benets of AP45 Access Points
• Simple and quick deployment—You can deploy the AP with minimal manual intervenon. The AP
automacally connects to the Mist cloud on powering on, downloads its conguraon, and connects
to the appropriate network. Automac rmware upgrades ensure that the AP runs the latest
rmware version.
•Proacve troubleshoong—The AI-driven Marvis® Virtual Network Assistant leverages the Mist AI
to idenfy issues proacvely and provide recommendaons to x the issues. Marvis can idenfy
issues such as oine APs and APs with insucient capacies and coverage.
• Improved performance through automac RF opmizaon—Juniper radio resource management
(RRM) automates dynamic channel and power assignment, which helps to reduce interference and
enhance user experience. The Mist AI monitors the coverage and capacity metrics and opmizes the
RF environment.
AP45 Components
Figure 2 on page 4 shows the components on the AP45.
Figure 2: AP45 Components
4

Table 2: AP45 Components
Component Descripon
Reset A pinhole reset buon that you can use to reset the AP conguraon to the factory
default.
Eth0+PoE 100/1000/2500/5000BASE-T RJ-45 port that supports an 802.3at or 802.3bt PoE-
powered device
Eth1 10/100/1000BASE-T RJ-45 port + 802.3af power sourcing equipment (PSE) (if PoE-in
is 802.3bt)
USB USB 2.0 port
Antenna connectors
(available only in AP45E
models)
Two pluggable antenna connectors: 2.4/5 (4 pin), 6+Scan (6 pin)
Status LED A mulcolor status LED to indicate the status of the AP and to help troubleshoot
issues
5

2
CHAPTER
Requirements and Specicaons
Specicaons for AP45 | 7
Power Requirements for AP45 | 8

Specicaons for AP45
Table 3 on page 7 lists the specicaons for the AP45.
Table 3: Specicaons for AP45
Parameter Descripon
Physical Specicaons
Dimensions 9.06 in. (230 mm) x 9.06 in. (230 mm) x 1.97 in. (50 mm)
Weight AP45—2.95 lb (1.34 kg)
AP45E—2.86 lb (1.30 kg)
Environmental Specicaons
Operang temperature AP45—32° F (0° C) through 104° F (40° C)
AP45E— –14° F (–10° C) through 122° F (50° C)
Operang humidity 10% to 90% maximum relave humidity, non-condensing
Operang altude Up to 10,000  (3,048 m)
Other Specicaons
Electromagnec emissions FCC Part 15 Class B
Wireless standard 802.11ax (Wi-Fi 6)
Internal antennas (for AP45) •Four 2.4-GHz omnidireconal antennas with a peak gain of 4 dBi
•Four 5-GHz omnidireconal antennas with a peak gain of 6 dBi
Power opons 802.3at (PoE+)
802.3bt (PoE)
7

Table 3: Specicaons for AP45 (Connued)
Parameter Descripon
Radio frequency (RF) •2.4-GHz or 5-GHz radio—4x4:4 spaal streams 802.11ax MU-MIMO and
SU-MIMO
•5-GHz radio—4x4:4 spaal streams 802.11ax MU-MIMO and SU-MIMO
•6-GHz radio—4x4:4 spaal streams 802.11ax MU-MIMO and SU-MIMO
•2.4-GHz, 5-GHz, or 6-GHz scanning radio
•2.4-GHz BLE with dynamic antenna array
Bluetooth 5.0 vBLE 16-element direconal antenna array and an omnidireconal Bluetooth
antenna
Maximum PHY rate e
(maximum transmit rate at the
physical layer)
•Total maximum PHY rate—9600 Mbps
•For the 6-GHz radio—4800 Mbps
•For the 5-GHz radio—2400 Mbps
•For the 2.4-GHz —1148 Mbps
Maximum devices that each
radio supports
512
The AP45 is suitable for use in environmental air space in accordance with Secon 300-22(C) of the
Naonal Electrical Code, and Secons 2-128, 12-010(3), and 12-100 of the Canadian Electrical Code,
Part 1, CSA C22.1.
Power Requirements for AP45
The AP45 requires 802.3bt power for full funconality. On 802.3at power, it has dynamic funconality
based on the conguraon.
• The AP can operate in 4x4 mode on any two data radios, or 2x2 mode on 2.4 GHz, 4x4 mode on 5
GHz, and 2x2 mode on 6 GHz with three data radios enabled. For example:
8

• If you congure only two bands in the WLAN conguraon, the AP operates in the 4x4 mode on
both the data radios.
• If you congure three bands in the WLAN conguraon, then all three data radios are acve. The
AP operates in the 2x2 mode on 2.4 GHz, 4×4 mode on 5 GHz, and 2x2 mode on 6 GHz.
• If you enable dual 5 GHz, then all three data radios are acve. The AP operates in the 2x2 mode
on 2.4 GHz, 4×4 mode on 5 GHz, and 2×2 mode on 6 GHz.
• The dedicated scanning radio and BLE are always acve regardless of power.
To provide full wireless funconality, the AP45 requests 29.3 W.
You can use any of the following opons to power on an AP45:
• Power over Ethernet plus (PoE+) from an Ethernet switch
We recommend that you use an Ethernet cable with a maximum length of 100 m to connect the
access point (AP) to the switch port.
If you use an Ethernet cable that is longer than 100 m by placing an Ethernet PoE+ extender in the
path, the AP might power up, but the Ethernet link does not transmit data across such a long cable.
You might see the status LED blink yellow twice. This LED behavior indicates that the AP is unable to
receive data from the switch.
• PoE injector
9

3
CHAPTER
Installaon and Conguraon
Claim a Juniper Access Point | 11
Mount the AP45 Access Point | 15
Connect an AP45 to the Network and Power It On | 40
Rename a Juniper Access Point in the Mist Portal | 42
Assign an Access Point to a Site | 43
Release an Access Point from an Organizaon | 44
Upgrade the Firmware on a Juniper Access Point | 44
Reset an Access Point to the Factory-Default Conguraon | 46

Claim a Juniper Access Point
IN THIS SECTION
Obtain the Claim Code or Acvaon Code for an AP | 11
Claim an AP Using a Web Browser | 12
Claim an AP Using the Mist AI Mobile App | 13
You need to claim an access point (AP) to be able to manage the AP from the Juniper Mist cloud. You'll
need a claim code or an acvaon code to claim an AP. You can claim an AP by using one of the
following methods:
• Mist AI Mobile App
• A Web browser
Obtain the Claim Code or Acvaon Code for an AP
You can claim either a single AP using a claim code or mulple APs using an acvaon code. You can use
any of these methods to claim an AP:
• To claim a single AP, use the claim/QR code located on the rear of the AP.
11

• To claim mulple APs, you'll need to use an acvaon code. When you purchase mulple APs, we
provide you with an acvaon code along with your PO informaon.
Claim an AP Using a Web Browser
You can onboard a single AP or mulple APs using a Web browser. If you're onboarding a single AP, use
the claim code or QR code located on the rear of the AP. If you're onboarding mulple APs, use the
acvaon code that is listed in your purchase order.
NOTE: You can simultaneously claim mulple APs and acvate the subscripons listed in the PO
using the acvaon code. See Acvate a Subscripon.
To claim an AP using a Web browser:
1. Log in to your account at hps://manage.mist.com/.
If you don't have an account, see Create a Mist Account and Organizaon for details about creang
one.
2. Go to Organizaon > Inventory > Access Points and click Claim APs.
3. Enter the acvaon code or claim code.
12

4. (Oponal) Select the site to which you want to assign the AP.
You can choose to assign the AP to a primary site (default) or any other site. If you want to assign the
AP to a site later, clear the Assigned claimed APs to site check box.
5. (Oponal) Select the Generate names for APs, with format: check box and enter a name format for
the AP.
You can use this opon only if you are assigning the AP to a site.
You can also choose to rename and assign an AP to a site aer you claim the AP.
6. Click Claim.
Review the informaon and close the window.
Claim an AP Using the Mist AI Mobile App
To onboard a single AP using the Mist AI mobile app from your mobile phone:
1. Download and install the Mist AI app from the Google Play Store or Apple App Store.
2. Open the Mist AI app and log in using your account credenals.
If you do not have an account, see Create a Mist Account and Organizaon for details about creang
one.
3. Select your organizaon.
4. Tap the site to which you want to assign the AP.
5. Ensure that the Access Points tab is selected and tap +.
6. Locate the QR code on the AP. The QR code is located on the rear panel of the AP.
7. Focus the camera on the QR code.
13

The app automacally claims the AP and adds it to your site. You'll see the new AP listed under the
Access Points tab.
8. Tap the AP to view its details.
You can perform various tasks from the AP details screen such as renaming the AP, seng it on a
oor plan, releasing an AP, or even adding a photo. Simply tap the opon and you can update the
details. To rename an AP, tap the AP name and enter a new name.
To place an AP on a oor plan, tap Place on map. You need to have a oor plan already set up in
Locaon > Live View in the Mist to use this opon. See Adding and Scaling a Floorplan.
Aer you place the AP on the oor plan, you'll see more details such as the posion of the AP and
the height at which the AP is mounted (default value that you can modify).
14

Mount the AP45 Access Point
IN THIS SECTION
Supported Mounng Brackets for AP45 | 16
Universal Mounng Bracket (APBR-U) for Juniper Access Points | 17
Mount an Access Point on a Single-Gang or 3.5-Inch or 4-Inch Round Juncon Box | 19
Mount an Access Point on a Double-Gang Juncon Box | 21
Mount an Access Point on an EU Juncon Box | 22
Mount an Access Point on a US 4-Inch Square Juncon Box | 24
Mount an Access Point on a 9/16-Inch or 15/16-Inch T-Bar | 25
Mount an Access Point on a Recessed 15/16-Inch T-Bar | 26
Mount an Access Point on a Recessed 9/16-Inch T-Bar or Channel Rail | 28
Mount an Access Point on a 1.5-Inch T-Bar | 30
15