Kedacom IPC524 Series User manual

KEDACOM
User Manual for Long-Range
Medium-Load PTZ Camera
V1 (February, 2020)

i
Trademark
Kedacom™ and are trademarks of Suzhou Keda Technology Co., Ltd. in China and
various other countries. All other trademarks mentioned in this document are the property of their
respective holders.
Suzhou Keda Technology Co., Ltd.
131 Jinshan Road
New District, Suzhou, 215011
People's Republic of China
http://www.kedacom.com/en
Tel: [phone]
Fax: [phone]
© 2020 Suzhou Keda Technology Co., Ltd. All rights reserved.
Without the prior written permission of Suzhou Keda Technology Co., Ltd., any reproduction, translation
or retransmission of all or any part of this document for any purpose in either electronic or mechanical
form is not allowed.
Notice
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied. Suzhou
Keda Technology Co., Ltd. is not responsible for printing or clerical errors.

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Target Audience
Administrators and Operators of Video Surveillance Products
Document Version
V1
Applicable Models
IPC524 series
Related Document
Quick Start Guide
Convention
Icon
Convention
Notes and warning: necessary
supplement of operations
Sign
Convention
BOLD
Menu, e.g. Drag to Zoom
>
Connector between menus of
different level, e.g. Settings >
Camera
Safety Instruction
These instructions are intended to ensure that the user can use the product correctly to avoid danger or
property loss. Please read this Guide carefully before using the product, and keep it properly for future
reference. If the product cannot work normally or is damaged because the user does not follow the
safety instructions, we shall not assume any responsibility.
Before installation, please follow the instructions below:
Instructions
1. Please adopt power supply in the safety voltage range.
2. If the product does not work properly, please contact your dealer or the nearest service center.
Never attempt to disassemble or repair the product yourself in any way.
3. Do not drop the camera or subject it to physical shock.
4. When cleaning the lens, please use a rubber dust blower to remove dust on the lens or filter, and
use dry soft cleaning cloth to remove the dirt on camera surface. For some hard dirt, user can apply
some detergent to the cleaning cloth and wipe gently. Never apply any volatile solvent, such as
ethanol, benzene and diluents, to avoid damage to surface coating.
5. Do not focus the camera lens on strong light such as the sun or incandescent lamp. The strong light
can cause overexposure or light leak (not camera malfunction), which may shorten camera lifetime.
6. Do not expose the camera in the environment not defined in the Manual. Maintenance and fee due
to exposure of product in the wrong conditions will be user’s responsibility.
7. Indoor Dome Camera cannot be installed at rainy or wet places. If the Indoor Dome Camera has a

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connecting rod on the bracket, make sure there is no hole on the rod to avoid water.
8. Outdoor Dome Camera must be completely sealed to avoid dampness. Make sure there is no hole
on the connecting rod of bracket to avoid water.
9. While shipping the camera, pack it in the factory packing or use materials with equivalent quality.
10. When it is necessary to replace a part, please contact your dealer in advance and replace the part
with specified model or part of the same features. We shall not assume any responsibility for
problems caused by unauthorized replacement.
11. Do not shield the sensor at front of the lens housing.
12. When power off the camera, reboot it after 30 seconds.
Anti-thunder and Anti-surge
The camera adopts built-in anti-thunder technology and can withstand instant 4KV thunder when it is
well grounded. To prevent damage caused by thunders exceeding the built-in anti-thunder level, an
independent anti-thunder engineering must be carried out. When installing it outdoor, please note the
following tips to reduce damage efficiently such as thunder.
1. The distance between the signal wire and the high-tension apparatus or high voltage cable should
be at least 50m.
2. Try to route cables along the eave when installing outdoor.
3. When installing camera in an open field, route cables inside sealed steel pipes under the earth and
ground the pipes with one point. Never route cables in aerial way.
4. In heavy thunderstorm area or high-tension zone (such as high voltage transformer substation), an
extra superpower anti-thunder apparatus and lightning rod must be installed.
5. The anti-thunder and grounding design of outdoor apparatus and wires must consider the
anti-thunder requirements of the building and conform to the requests of national and industrial
standards.
6. The system must be grounded with equipotential. The grounding apparatus must be
anti-interference and electrically safe. It cannot be short-circuited or hybrid connected to the null line
of high-voltage power grid. When it is grounded independently, the ground impedance is ≤4Ω and
the earth lead section surface must be ≥25mm2.
7. The anti-thunder grounding wire of the dome camera uses multi-strand copper cable with section
surface ≥4mm2(strand diameter about ≥2.3mm).

Long-Range Medium-Load PTZ Camera User Manual
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Contents
© 2020 Suzhou Keda Technology Co., Ltd. All rights reserved................................................................... i
Notice................................................................................................................................................................. i
Target Audience............................................................................................................................................... ii
1. Product Brief .......................................................................................................................................... 4
2. Start Up................................................................................................................................................... 5
2.1 Activate Camera .......................................................................................................................................... 5
2.2 Quick Setting of Network Parameters ...................................................................................................... 7
2.3 Login and Log Out....................................................................................................................................... 8
2.4 Password Reset......................................................................................................................................... 11
2.5 Main Interface............................................................................................................................................. 12
3. Basic Functions................................................................................................................................... 13
3.1 Live View..................................................................................................................................................... 13
3.1.1 PTZ Control............................................................................................................................. 13
3.1.2 Preset...................................................................................................................................... 14
3.1.3 Image Adjustment ................................................................................................................... 15
3.1.4 Live View Window................................................................................................................... 15
3.2 Playback...................................................................................................................................................... 17
3.3 Snapshot..................................................................................................................................................... 19
3.4 Local Setting............................................................................................................................................... 20
4. Network................................................................................................................................................. 24
4.1 IP and Port.................................................................................................................................................. 24
4.1.1 LAN ......................................................................................................................................... 24
4.1.2 Port.......................................................................................................................................... 25
4.1.3 Positioning............................................................................................................................... 26
4.1.4 Multicast.................................................................................................................................. 26
4.2 Access Protocol......................................................................................................................................... 27
4.2.1 VSIP........................................................................................................................................ 27
4.2.2 ONVIF ..................................................................................................................................... 28
4.2.3 GB28181................................................................................................................................. 29
4.3 Other Protocol............................................................................................................................................ 30
4.3.1 DDNS...................................................................................................................................... 30
4.3.2 FTP.......................................................................................................................................... 31
4.3.3 PPPoE..................................................................................................................................... 32
4.3.4 K-SNMP .................................................................................................................................. 32
4.3.5 802.1X..................................................................................................................................... 33

Long-Range Medium-Load PTZ Camera User Manual
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4.3.6 QoS......................................................................................................................................... 33
4.3.7 UPnP....................................................................................................................................... 34
4.3.8 SNMP...................................................................................................................................... 35
4.3.9 SMTP ...................................................................................................................................... 36
5. Camera.................................................................................................................................................. 38
5.1 Image........................................................................................................................................................... 38
5.1.1 Image Adjustment ................................................................................................................... 38
5.1.2 Exposure................................................................................................................................. 39
5.1.3 Focus....................................................................................................................................... 40
5.1.4 Focus Assist............................................................................................................................ 40
5.1.5 White Balance......................................................................................................................... 41
5.1.6 Night Cut ................................................................................................................................. 42
5.1.7 Laser ....................................................................................................................................... 44
5.1.8 Image Enhancement............................................................................................................... 44
5.1.9 Image Stabilization.................................................................................................................. 46
5.1.10 Rotate and BNC...................................................................................................................... 47
5.1.11 Effect Parameters ................................................................................................................... 47
5.2 OSD............................................................................................................................................................. 48
5.3 Video............................................................................................................................................................ 50
5.3.1 Encoding Format..................................................................................................................... 50
5.3.2 ROI.......................................................................................................................................... 52
5.3.3 Privacy Mask........................................................................................................................... 52
5.3.4 Video Info Overlay................................................................................................................... 54
5.4 Audio............................................................................................................................................................ 55
5.4.1 Audio Encoding....................................................................................................................... 55
5.4.2 Audio Decoding....................................................................................................................... 56
5.5 PTZ.............................................................................................................................................................. 57
5.5.1 Basic Configuration................................................................................................................. 57
5.5.2 Guard Tour .............................................................................................................................. 59
5.5.3 Preset Position........................................................................................................................ 59
5.5.4 Restricted Patrol...................................................................................................................... 60
5.5.5 Path Mode............................................................................................................................... 61
5.5.6 Scheduled Task....................................................................................................................... 62
5.5.7 Positioning............................................................................................................................... 63
5.5.8 Wiper....................................................................................................................................... 64
6. Event ..................................................................................................................................................... 66
6.1 Intelligent Function .................................................................................................................................... 66
6.1.1 Motion Detection..................................................................................................................... 66
6.1.2 Video Blocked ......................................................................................................................... 68
6.1.3 Guard Line .............................................................................................................................. 70

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6.1.4 Defocus................................................................................................................................... 73
6.1.5 Scene Change ........................................................................................................................ 73
6.1.6 Entry Guard Area .................................................................................................................... 75
6.1.7 Exit Guard Area....................................................................................................................... 77
6.1.8 Enter Guard Area .................................................................................................................... 80
6.1.9 Object Left............................................................................................................................... 82
6.1.10 Object Removal....................................................................................................................... 85
6.1.11 Gathering ................................................................................................................................ 87
6.1.12 Audio Surge ............................................................................................................................ 89
6.2 Alarm Input ................................................................................................................................................. 91
6.3 Alarm Output.............................................................................................................................................. 93
6.4 Abnormality Linkage.................................................................................................................................. 94
7. Storage.................................................................................................................................................. 95
7.1 Storage Management................................................................................................................................ 95
7.2 Recording.................................................................................................................................................... 96
7.3 Snapshot..................................................................................................................................................... 97
8. System ................................................................................................................................................ 100
8.1 Device Info................................................................................................................................................ 100
8.2 User Security............................................................................................................................................ 100
8.2.1 User....................................................................................................................................... 100
8.2.2 RTSPAuthorization............................................................................................................... 102
8.2.3 IP Filter.................................................................................................................................. 103
8.2.4 Security Service.................................................................................................................... 103
8.3 Time........................................................................................................................................................... 104
8.4 Serial Port................................................................................................................................................. 105
8.5 Log............................................................................................................................................................. 106
8.6 System Maintenance............................................................................................................................... 106
8.6.1 System Maintenance............................................................................................................. 106
8.6.2 Network Test.......................................................................................................................... 109
9. Appendix: Glossary of Terms............................................................................................................110

Long-Range Medium-Load PTZ Camera User Manual
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1. Product Brief
The long-range medium-load PTZ camera IPC524 is equipped with motorized zoom lenses, starlight
low-light image sensor, follow-up laser fill light and high precision medium-load PTZ. It is applicable to
long-distance surveillance scenes such as the high point of a city, expressway, river channels and
harbors.
Picture 1-1 IPC524 series

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2. Start Up
Please refer to the Quick Start Guide for the installation and wiring of the device.
After the camera is installed, configure parameters and functions through the web client. Please ensure
the mutual network communication between the camera and the PC before configuring.
Note: You are responsible for risks of accessing cameras to the Internet, including but not limited to
possible cyber-attack, hacking attack, virus infection and etc. This company is not responsible for
the product failures and information disclosure caused thereby, but will provide timely technical
support for the cameras.
Requirements of PC for installing the client:
Processor: 3.3 GHz CORE®i3 series and later version or other equivalent processors
RAM Memory: 4GB or above
Operating System: Windows 7 or higher versions
Browser: recommend IE kernel browsers, otherwise some functions of the web client may fail
DirectX: 9.0 C
2.1 Activate Camera
When the camera is first used, user should activate it and set the login password for normal use.
There are 2 methods to activate the camera: though IPCSearch or through browser.
Activate through IPCSearch
a) Get IPCSearch from our website (https://www.kedacom.com/cn/softtools/index.jhtml) and install
it according to the prompts.
b) After finishing installation, open IPCsearch and the system will search the cameras in LAN and
display the list as shown below.
Picture 2-1 IPCSearch

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Note: Device type and alias is subject to the search result.
c) Select the camera to be activated, right click and select “Activate”. On the popup interface,
configure admin user password and email for claiming password. Click “Activate”.
Note: When there are more than one non-activated devices, select the devices and click “Batch
processing”. On the popup interface, set admin user’s password and the email address to claim
password. Click “Activate” and wait for rebooting.
Picture 2-2 Batch Processing
Activate through browser
a) Configure the IP addresses of PC in the same network segment as the camera and input the
camera IP address in browser, the device activation interface will pop up, ass shown below:
Picture 2-3 Activate through browser

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b) Configure admin user password and email for claiming password. Click “Activate”.
Note:
To ensure the safety of device on internet, it is strongly recommended that you set a strong
password composed of at least 2 kinds of the following, numbers, upper-case letters, lower-case
letters or specific symbols with length of 8 to 16 characters.
Please modify the password periodically such as once every 3 months. If the device is used in highly
risky environment, suggest modifying the password monthly or weekly.
Please keep your username and password safe.
2.2 Quick Setting of Network Parameters
After activating the device, user can quickly modify the network parameters of the camera through
IPCSearch, including IP address, subnet mask, gateway and etc.
1) Open IPCSearch and the system will search the cameras in LAN automatically and display the
results on the list;
2) Select a camera to be configured, click “Modify Params”or right click the mouse. Modify
parameters and fill the password set during activation.

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Picture 2-4 Modify Parameter
3) Click “OK” and in the popup window click “OK”. Wait for rebooting.
Picture 2-5 Reboot device
Note: To configure more parameters, login to the web client and modify. Please refer to Chapter 4
for details.
2.3 Login and Log Out
Login
After activating the camera and modifying the parameters, the device will reboot. After reboot, the
button will be enabled again. Select either of the following methods to login to the web client.

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Please select the device again and click “Login” or double click the device name to enter web
client. Input username and the password set during activation and click “Login”, as shown in
the following picture.
Enter camera IP address in the address bar of the browser to login to the web client. Input
username and the password set during activation and click “Login”, as shown in the following
picture.
Picture 2-6 Login Interface
When login successfully for the first time, please download and install the plug-in. Close browser
during installation. After finishing, re-login to the web client. Interface after login is shown below.
Attention: Recommend using IE kernel browsers, otherwise some functions of the web client
may fail.
Picture 2-7 Web Client Interface

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Note: After logging into the web client successfully for the first time, the “Quick Setting” window
will pop up. Click “Quick Setting ->” to enter quick setting interface and perform simple
settings. To disable quick setting, go to Settings > Local Setting and unselect “Enable
Configuration Guide” checkbox; or select “No Prompt” under “Quick Setting ->” on the
quick setting interface.
Picture 2-8 Quick setting interface
Picture 2-9 Quick setting
Log Out
On the live view interface, click to log out.

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Help
Click the icon at the top right corner of the window and the help file interface will pop up.
User can view the help file of the device.
2.4 Password Reset
If user enters a wrong username or password for 6 times, the camera IP will be locked up for 10
minutes, during which user cannot login to this camera. If user forgets the password, reset the
password.
1) Open IPCSearch and select the device whose password needs to be reset. Click “Password
Reset“and a window will pop up, as shown below:
Picture 2-10 Password Reset
2) Click the password reset link or scan the QR code in the above picture with a mobile device and
fill in the Serial Number and Email address in the following picture. Click “Get Security Code”;
Picture 2-11 Password Reset

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3) Login to the email address to get a security code and fill in “Command” blank in Picture 2-10
and click “OK”. Please remember the new password on the popup window and click “OK”. The
device will reboot.
2.5 Main Interface
On the main interface of camera, you can view live video, playback video records, manage
snapshots and configure settings.
Live View: preview camera live video and adjust camera parameters;
Playback: search, playback and download video records by timeline or record types;
Snapshot: view, search and download snapshots by picture types;
Settings: configure camera functions and system parameters.

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3. Basic Functions
3.1 Live View
Click “Live View” to enter the preview interface.
Picture 3-1 Live View
Click the hidden button on the left of the interface to hide PTZ control, Preset and Image Adjustment
interfaces. Click it again to show the interfaces.
3.1.1 PTZ Control
Click to show the following interface:
Picture 3-2 PTZ Control
Icon
Note
Click the 8 direction buttons to control the pan and tilt rotation of the PTZ;
Click and the camera will patrol in pan; click again to stop;
Drag the slide bar to adjust camera rotation step length. The larger the step
length is, the faster the image will rotate.

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Click on to zoom in and object is magnified;
Click on to zoom out and object is narrowed.
Click on to focus nearby object clear and distant object will become misty;
Click on to focus distant object and nearby object will become misty;
Click on to focus automatically.
Click on to enlarge aperture and the image becomes bright;
Click on to narrow aperture and the image becomes dark;
Click on to adjust aperture automatically.
Wiper is used to clean the glass dome. In the PTZ control part of the Live View
interface, Click the icon to enable wiper and click again to disable it.
The wiper will stop automatically after 10 brushes. Click it to enable it again if
necessary.
3.1.2 Preset
Click to show the following interface：
Picture 3-3 Preset
After setting and saving presets, you can load, edit or delete the presets anytime. Alternatively, go
to Settings > Camera > PTZ > Preset, and refer to chapter of Presets for details.
Load: Click this icon to load a preset and the PTZ camera will rotate to the preset and display
the image according to the set parameters.

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Save: Select a position and adjust lens direction and field of view to the requirements. Then
select a preset from the list and click the icon to save the position as a preset.
Delete: Click this icon to delete a preset.
3.1.3 Image Adjustment
Click to show the following interface:
Picture 3-4 Image adjustment
Brightness: Drag Brightness slide bar or enter a value behind the slide bar to adjust
image brightness by request. The higher the value is, the brighter the image will be.
Contrast: Drag Contrast slide bar or enter a value behind the slide bar to adjust image
contrast by request. The higher the value is, the clearer contrast between the dark and the
bright of the image there will be.
Saturation: Drag Saturation slide bar or enter a value behind the slide bar to adjust image
saturation by request. The higher the value is, the fresher the image will be.
Sharpness: Drag Sharpness slide bar or enter a value behind the slide bar to adjust
image sharpness by request. The higher the value is, the more distinct the objects on the
image will look.
Effect parameters: Load set image parameters by request. Go to Settings > Camera >
Visible Image > Image Quality, and refer to chapter of Effect Parameters for details.
3.1.4 Live View Window
Aspect Ratio
means the live view window displays image in standard screen ratio 4:3.

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means the live view window displays image in wide screen ratio of 16:9.
means the live view window displays image in actual size 1:1.
makes the image window adaptive to your PC resolution.
Stream Selection
Main Stream: Display the HD image. It is the encoding format of live view, and can be set
in Settings > Camera > Video > Encoding Format.
Secondary Stream: Display the SD image. It is the encoding format of live view, and can
be set in Settings > Camera > Video > Encoding Format.
Toolbar
/ Play/ Pause, click this button to play or pause a viewing.
Stop, click this button to stop live view.
Volume, it is the local decoding volume. Click to enable or disable voice;
click to select audio channel.
Drag the slide bar to adjust volume
Click this button to call and talk to camera. Click again to stop talking.
Snapshot, click to capture current image; click to select camera
snapshot or local snapshot. The former means the camera captures an image and sends
it to local client; the latter means the web client captures an image and saves it locally.
Start/ Stop recording, click this button to start recording and click again to stop
recording.
Click this icon to enable the e-PTZ function. Left click and drag toward lower right to
draw an area. The pixels of this area will be amplified and will cover the whole screen. Left
click and drag toward upper left to draw an area, then image will recover.
PTZ, click the icon to zoom. Left click and drag toward lower right to draw an area.
The pixels of this area will be amplified and will cover the whole screen. Left click and drag