Kogan SMARTERHOME KASHTCWF18BA User manual

KOGAN SMARTERHOME™
CEILING STRIP RADIANT HEATER
KASHTCWF18BA, KASHTCWF24BA & KASHTCWF30BA

2
Safety & Warnings
2
Components
6
Overview
7
Installation
9
Connect to SmarterHomeTM App
13
Google Home Control
16
Amazon Alexa Control
19
Operation
22

3
Before First Use: Please read and carefully follow all the instructions provided in this
document, even if you are familiar with the product. Keep the instructions in a safe place for
future reference. Ensure the heater is fully installed before turning it on. Note that during the
initial use of the heater, you may detect some smell and smoke, which is normal. This is
caused by the burning off of protective oils used during production. Allow the appliance to
heat up in a well-ventilated area, and the smell will dissipate over a short period.
Important Safety Notes:
• This heater does not come equipped with a device to control room temperature.
• Warning: To reduce the risk of fire, electrical shock, or injury to persons or property,
always follow basic safety precautions when using any electrical product, including the
following:
• Install the heater at a safe distance from furniture or other appliances and ensure it is
securely affixed to the wall.
• The heater should be installed in a manner that prevents the controls from being
touched by a person using a bath or shower.
• Consult a qualified electrician or service technician if the power cord becomes
damaged.
• Always store the heater when not in use and ensure it has cooled down before storing. •
• The heater should not be used if the occupant of the room is physically disabled or
unable to control it without supervision.
• Use only the voltage specified on the heater's rating plate.
• Do not cover the grilles or obstruct the airflow by placing the appliance against any
surface. Keep all objects at least 1 meter away from the front, sides, and rear of the
heater.
• Do not place the product near a radiant heat source.
• Do not use the heater in areas near where gasoline, paint, or other flammable liquids
are used or stored.
• To avoid burns, do not touch any surface of the product when it is hot. Switch off the
heater and allow it to cool before moving.
• Do not immerse the heater in liquid or allow water to enter its interior, as this can create
an electrical shock hazard.
• Do not touch the appliance with wet hands.
SAFETY & WARNINGS

4
• Do not attempt to repair this product yourself. If the product or its power supply
malfunctions or is damaged, discontinue use immediately and contact
help.Kogan.com for support.
• The most common cause of overheating is the accumulation of dust or fluff in the
heater. Ensure that these deposits are regularly removed by unplugging the heater and
vacuum cleaning the air vents and grilles.
• Do not use this product near a window, as rain may cause electric shock.
• Do not use any abrasive cleaning products. Clean with a cloth dampened (not wet) in
soapy water.
• Do not use the product near a bath, shower, swimming pool, or other liquids.
• Do not use an extension cord with this product.
• Ensure that the cord does not come into contact with any heated surface during
operation.
• Avoid running the power cord in areas where people may trip.
• Do not twist, kink, or warp the cord around the heater, as this may weaken and split the
insulation. Always ensure that all cord is completely removed from any cord storage
area.
• Do not store the heater while it is still hot.
• Do not use this appliance with any external timer, or any other device that
automatically switches on the heater, as this may create a fire risk if the heater is
covered or positioned incorrectly.
• The covers of this appliance are intended to protect direct access to the heating
elements and must be in place when the appliance is in use.
• Use this product only as described in this user guide.
• This appliance is not intended for use by individuals (including children) with reduced
physical, sensory, or mental capabilities or those lacking experience and knowledge,
unless they have received supervision or instruction from a responsible person regarding
the safe use of the appliance.
• Children should be supervised to ensure they do not play with the appliance.
• This appliance can be used by children aged 8 years and above, as well as individuals
with reduced physical, sensory, or mental capabilities or lack of experience and
knowledge, provided they have received supervision or instruction on safe usage and
understand the associated hazards. Children should not play with the appliance, and
cleaning and user maintenance should not be performed by children without
supervision.
• Children under the age of 3 should be kept away from the appliance unless
continuously supervised. Children aged 3 years and older but younger than 8 years
should only operate the appliance by switching it ON/OFF if it has been placed or
installed in its intended normal operating position, and they have received supervision
or instruction on safe usage and understand the hazards involved. Children aged 3

5
years and younger than 8 years should not plug in, regulate, clean, or perform user
maintenance on the appliance.
• CAUTION: Some parts of this product can become very hot and cause burns. Extra
caution should be exercised when children and vulnerable individuals are present.
• If the supply cord is damaged, cease use immediately and contact help.Kogan.com for
support.
Disposal
This marking indicates that this appliance should not be disposed with other
house-hold wastes. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, recycle it responsibly to promote
the sustainable reuse of material resources.

6
Heater
“W” Wall Bracket (x2)
“H” Heater Bracket (x2)
Remote
Wing nut (x4)
Expansion bolts (x4)
Wing screws (x8)
COMPONENTS

7
Remote Control
1
Power button
4
Switch button
2
Temp adjustment button
5
Set button
3
High /Low power button
6
Display button
OVERVIEW
Heating Plate
Display
Outer Cover
1
2
3
4
5
2
6

8
Display
1
Wi-Fi indicator
2
Timer indicator
3
LED number display
4
Celsius/Fahrenheit
5
Low power indicator
6
High power indicator
2
3
5
6
1
4

9
Attach the Brackets to the Heater
1. Remove the heater and all accessories from the packing.
2. If possible, retain the packaging in case storage or transport is required in future.
3. Place the heater with the curved side down on a stable, flat surface.
4. Slide the 2 “H” heater brackets into the rails on the rear of the heater and space
them according to your installation requirements (no more than 1000 mm apart).
5. Secure each bracket in place using 2 wing screws.
INSTALLATION
<1000mm

10
Mounting the Wall Brackets
This heater can be either mounted on a ceiling or on a wall.
• Ceiling mounting: Ensure there is a minimum distance of 200mm between the heater
and any walls.
• Wall mounting:When mounting the strip heater on a wall, ensure that there is a
minimum distance of at least 2200mm from the floor and 200mm from both the ceiling
and adjacent walls.
>200mm
>200mm
>200mm
>200mm
>2200m
m
>200mm

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1. Determine the mounting location of the heater.
2. Using the “W” wall brackets as a template, mark the location of the 4 holes for the
expansion bolts. Note: Ensure the distance between the “W” brackets matches
distance between the “H” brackets on the heater.
3. Remove the nuts and washers from the expansion bolts.
4. Attach the “W” brackets to mounting location using the expansion bolts and
secure it place using the previously removed nuts and washers.
Mounting the Heater
Connect the “H” and “W” brackets together and secure the heater in place using the 4 wing
screws and 4 wing nuts.

12
Additional Mounting Options
Dual ceiling mounting:
Two heaters can be mounted together from the ceiling using a dual mounting bracket (not
supplied).
Suspension mounting:
If you have high ceilings, the heater can be mounted lower using a suspension mounting kit
(not supplied).

13
Install App
Download the “Kogan SmarterHome” app from the Play Store (Android) or App Store (iOS).
Play Store (Android)
App Store (iOS)
To register:
1. If you already have a SmarterHome account, select ‘Log In’. To register a new
account, select ‘Sign Up’.
2. The system will automatically recognise your country. If needed, you can manually
select your country from the drop-down box. Enter your email address and tap
‘Get Verification Code’ to continue.
3. A 6-digit code will be sent to the submitted email address. Enter this code before
the one-minute timer expires.
4. Continue to the next page and complete your SmarterHome profile.
CONNECT TO SMARTERHOME™ APP

14
Set device in pairing mode
When the device is first turned on, it may automatically enter pairing mode (Wi-Fi indicator
will be flashing rapidly).
If not automatically in pairing mode when powered on, you can manually set the device in
pairing mode by pressing the switch button, high/low button and up button in sequence.
Add device through network
1. Once registered, tap “Add Device” on the app’s home page, or the “+” in the upper
right corner, to add a new device through the network.
2. Select the product type from the list of options in the app (Heating & Cooling >
Heaters).
3. Enter your Wi-Fi details. It is important that your SmarterHome™ device and the
app are connected to the same Wi-Fi network during setup.
Notes:
• The device and the app have to use the same Wi-Fi network.
• The device is only compatible with 2.4Ghz networks.
• Depending on the product, Steps 3 and 4 may be in opposite order.

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4. Ensure that the device is in pairing mode, with the Wi-Fi indicator flashing rapidly,
and tap “Next”.
5. The device will commence the pairing process and connect to the app. Ensure
your Wi-Fi router, mobile phone, and the SmarterHome™ device are kept close
until connection is complete.
6. After successfully being added, you will have the option to rename the device and
assign it to a location. It will now be listed on the app’s home page. Tap the device
listing to enter its control page.
Note:
Once connected, you can select Create Scene from the “+” in the upper right
corner (or from the Scene tab) to group connected SmarterHome™ products
and automate their functions.

16
Adding “SmarterHome” to the Google Home app
1. From the home page of the Google Home app, select the “+” icon (top left corner,
see arrow in the below screenshot) to access the ‘Add and manage’ page.
2. Select ‘Set up device’, then select the ‘Works with Google’ option.
GOOGLE HOME CONTROL
Note:
You will need to have set up a Google Home account prior to linking
your Kogan SmarterHome™ device.

17
3. Select the search bar and type ‘Smarter Home’ to locate the Kogan
SmarterHome™ service.
4. From here, you will be prompted to sign into your SmarterHome™ account using
either your email or mobile phone number, depending on which method you used
to register your account.
5. Select “Kogan SmarterHome™” from the app options.

18
6. Tap ‘Authorise’ to grant Google permission to access the SmarterHome™ app and
your devices.
7. Once connected, the app will display any compatible devices linked to your
SmarterHome™ account. From here you can assign them to rooms and set up any
routines. Tap on any of the devices to view a list of available commands.
Note:
Please note that Google Home can only control the base/core functions of any
compatible SmarterHome™ devices. To make full use of this product’s smart
functionality, please use the Kogan SmarterHome™ app.

19
Adding “SmarterHome” to the Alexa app
1. From the home page of the Alexa app, select the “ ” icon in the bottom-right and
select “Skills & Games” from the sidebar.
2. Select the search bar and type ‘Smarter Home’ to locate the Kogan
SmarterHome™ skill.
AMAZON ALEXA CONTROL
Note:
You wil l need to h ave set up a n Alexa account prior to linking your Kogan
SmarterHome™ device.

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3. Tap ‘Enable to Use’ to add the Kogan SmarterHome™ skill to Alexa.
4. From here, you will be prompted to sign into your SmarterHome™ account using
either your email or mobile phone number, depending on which method you used
to register your account.
5. Select “Kogan SmarterHome™” from the app options.