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© 2019 Kolpin Outdoors Inc. REV 00
TROUBLESHOOTING
If your winch is not functioning properly, below is a short guide that can help you diagnose and correct the proble .
NOTE
For further technical support, contact our help line at
1-877-956-5746.
Symptom Possible Causes Recommended Solution
Winch will not
operate
Contactor not receiving power Turn vehicle key on.
Connections between co ponents not in
proper order
Check connections. Connect wired handlebar switch
connection fro vehicle ain wire harness directly to
contactor to ake sure a direct connection will operate the
winch. If connections are not in the order shown in the pictures
in the last page, the whole syste ay not function or only
certain parts of it will function.
Loose battery cable connections Tighten nuts on all cable connections.
Keyed power circuit (orange wires) not
properly powered
Check fusebox for 10A accessory circuit. Check voltage in
certain places, especially orange wires co ing out of the ain
harness by the steering post.
Contactor alfunctioning
Tap contactor to loosen contacts. Apply 12 volts to coil
ter inals directly. A clicking indicates proper activation.
Defective switch asse bly Replace switch asse bly.
Defective otor
Check for voltage at ar ature port with switch pressed. If
voltage is present, replace winch asse bly.
Nested and bounded cable within winch
asse bly
Move free spool knob to the “free spool” position. Manually pull
cable out of winch until end is et and then re-spool cable
back into winch.
Water has entered otor
Allow to drain and dry. Run in short bursts without load until
co pletely dry.
Contactor powered, but not winch
If you can hear a clicking sound when you press the winch
control but the winch does not ake any sounds, check the
connections between the winch and the contactor.
Winch not in proper gear
Move free spool knob to the "locked spool" position, then
recheck. If proble persists, a qualified technician needs to
check and repair.
Winch
operates too
slowly
Insufficient current or voltage
The battery is weak, recharge. Run winch with vehicle otor
running (battery should have a strong charge).
Loose or corroded battery cable
connections
Clean, tighten, or replace.
Winch
overheating
Winch running ti e too long Allow winch to cool down periodically.
Winch
operates in
one direction
only
Defective or stuck contactor
Tap contactor to loosen contacts.
Repair or replace contactor.
Defective switch asse bly Replace switch asse bly.
Defective brake asse bly Replace winch asse bly.
Winch akes
noise but rope
does not ove
Winch i properly loaded Check that the winch is clear and the rope is not bound up and
Note: If any hardware is missing, do not
return to the store. Call us to help, Toll Free
1-877- 56-5746.