Konftel Konftel 300IP User manual

Installation and Administration
of Konftel 300IP
ENGLISH

B
This document only includes setup, registration of accounts and conguration. The use of
the conference phone is described in the Quick reference guide and the User guide. The
latest version of all documentation can be downloaded from www.konftel.com/300ip.
ABOUT THIS DOCUMENT

1
CONTENT
Description 2
Display information and web interface 3
Display screen ................................................................3
Navigation and selection in menus ...................................4
Using the web interface...................................................6
Installation 7
Connecting.....................................................................7
Obtaining a network address ...........................................8
Login.............................................................................8
Software upgrade and basic settings ................................9
Registering an account ..................................................12
Settings 14
Login...........................................................................14
Basic...........................................................................14
SIP.............................................................................. 17
Network.......................................................................23
Media ..........................................................................26
LDAP ..........................................................................29
Web interface...............................................................31
Time & Region .............................................................32
Provisioning .................................................................33
System ........................................................................34
Headset and PA installation and settings 35
Connecting a wireless headset .......................................35
Connecting a PA interface box .......................................36
PA settings ..................................................................37
Hard system recovery 39
Provisioning – upgrade and conguration 40
Firmware upgrade on a single phone...............................40
Using a conguration le...............................................42
Using a device management server.................................48
Managing phone book and conf. guide 52
Importing and exporting contacts ...................................52
Importing and exporting conference groups .....................54
Checking status and logs 55
Device .........................................................................55
Network.......................................................................55
Time & Region .............................................................56
SIP..............................................................................56
Media ..........................................................................57
Log .............................................................................58
Technical data 60
Service and guarantee 62
Appendix 63

2
DESCRIPTION
SD memory card port
Expansion
microphone
port
Display screenSpeaker Microphone Keypad
Power supply port
Security lock port
AUX port
Network cable port
Expansion microphone port
LEDs
Flashing blue Incoming call
Steady blue light Call in progress
Flashing red On hold,
microphone and
speakers turned off
Steady red light Mute,
microphone turned
off
Alphanumeric keys, phone book
MENU
settings menu
UP ARROW
navigation in menus,
display of call list
C
no/end/back,
recording
Increase volume
Decrease volume
Mute
HOLD
OK
yes/conrm choice
Answer/connect
new line
Hang up/end line
CONFERENCE
Automatic dialling
of conference
groups
LINE
Line selection
DOWN ARROW
navigation in menus,
display of call list
Maintenance
Clean the equipment
with a soft, dry cloth.
Never use liquids.

3
DISPLAY SCREEN
On Hook
Press to display this screen.
Off Hook
Press to display this screen.
Line status:
Line free (Before account name – telephone not registered)
Line connected (Before account name – telephone registered)
Line on hold (“HOLD” displayed on the screen – all calls on hold)
Line (called party) busy
Own line put on hold by other party
Recording call
Secure connection
Information text displays one of the following:
• Number or name of each phone line
(The name will be displayed if a number is in the phone book)
• Explanation of what you should do (For example ENTER NUMBER)
• Status (For example HOLD when you place all calls on hold)
Line menu
Press LINE to switch to and from this menu.
DISPLAY INFORMATION AND WEB INTERFACE
Date
Time
Display text (can be changed)
Registered
Not registered
Account name (can be changed)
Call duration
Time
Information text (see below)
Phone lines (L1–L4)
Line status (see below)
Secure connection (see page 10)
Line/number/name
New line (two lines if two accounts are registered)
Option for creating or splitting conference calls

4
Menu
Press MENU to switch to and from a menu.
NAVIGATION AND SELECTION IN MENUS
Press MENU.
Select the option you want from the menu using the arrow buttons.
Conrm by pressing OK to select the marked option.
Cancel the setting or go back one level in the menu by pressing C.
Quit the menu by pressing MENU again.
Note that after you have made changes to a setting, you must press OK to activate the
setting.
It is possible to open a menu option directly by pressing the number button that cor-
responds to the position of the option in the menu (e.g. 2 to open PHONE BOOK and
then 3 to select EDIT CONTACT).
Writing style in instructions
In the instructions, MENU > SETTINGS (6) means you should:
Press MENU.
Mark the SETTINGS option using the arrow buttons and conrm by pressing OK to
open the menu (or press button number 6).
Correspondingly, Phone book > Conference Guide in the web interface means you should
select Menu Phone book and the Conference Guide tab.
DISPLAY INFORMATION AND WEB INTERFACE
Current menu
Submenu
Marked option – open by pressing OK button
Scrolling list
(indication of where the marked option is in the list or menu)
List of setting options:
Existing settings
Marked option – select by pressing OK button
List of names:
Marked name – select by pressing OK button

5
Menu tree
Menu tree, advanced settings
The advanced settings are protected by administrator’s PIN code. The default value is 1234.
The simplest way to make settings and edit contacts is using a PC and the Konftel
300IP web interface.
DISPLAY INFORMATION AND WEB INTERFACE
12345678
CONF GUIDE
BASIC
SETTINGS
SETTINGS SYSTEM STATUSRECORDING
DEFAULT
PROFILE 1
PROFILE 2
PROFILE 3
PROFILE 4
PROFILES PHONE BOOK EXT. PHONE BOOK
SEARCH
CONTACT
ADD
CONTACT
EDIT
CONTACT
ERASE
CONTACT
ERASE
ALL
STATUS
SEARCH
GROUP
ADD
GROUP
EDIT
GROUP
ERASE
GROUP
ERASE
ALL
STATUS
PLAYBACK
FILE
RENAME
FILE
ERASE
FILE
ERASE
ALL
SETTINGS
STATUS
BASIC
ADVANCED
RESTART
REBOOT
FACTORY
RESET
ACCOUNTS
NETWORK
NAT
TRAVERSAL
MEDIA
TIME
DEVICE
ACCOUNTS
LANGUAGE
KEY TONE
RING LEVEL
EQUALIZER
AUX PORT
PA
TIME
FORMAT
SCREEN
TEXT
DEFAULT
ACCOUNTS
SETTINGS
NETWORK NAT
TRAVERSAL
BASIC
ADVANCED
STUN
OFFER ICE
IP
ETHERNET
ACCOUNT 1
ACCOUNT 2
TRANSPORT
MEDIA TIME REGION WEB
INTERFACE
NTP
TIME DATE
TIME ZONE
DAYLIGHT
SAVING
CODEC
VAD
DTMF
SIGNALLING
SECURITY
G722
PCMA
PCMU
G729
SRTP
SIGNALLING
VLAN
802.1X
AUTH
PIN
ENABLE/
DISABLE
ACCOUNT
EDIT
ACCOUNT

66
USING THE WEB INTERFACE
You can use the web browser of a PC connected to the same network to manage contacts,
conference groups and settings in the Konftel 300IP.
For security reasons, recordings can only be managed directly on the Konftel 300IP. All
other settings that can be made directly on the Konftel 300IP can also be made via the
web interface. It is also possible to import and export contacts and conference groups,
name user proles and change PIN codes, which can only be done via the web interface.
The administrator can also view logs, update software and create a conguration le.
The default setting for the PIN code is 0000 for the user account (Default, Prole 1,
Prole 2, Prole 3 and Prole 4) and 1234 for the administrator’s account (Admin). We
recommend that you change the PIN codes in order to protect the settings. The code may
consist of eight digits. The administrator can always view and change the PIN codes to the
user accounts. The administrator’s PIN code can only be reset with a complete reset to
factory settings.
Checking IP address
Press MENU and select the sub menu STATUS > NETWORK (8,2).
Check the conference phone’s network address under the heading IP ADDRESS.
Use this address to log into the web server in the conference phone.
Login
 Log into the web server in Konftel 300IP by entering the phone’s network address in
your computer’s web browser.
Select Admin as Prole and enter your PIN.
DISPLAY INFORMATION AND WEB INTERFACE

7
The printed Installation Guide provides brief and simplied installation instructions. The
guide includes the basic settings for a quick start and works in most cases.
CONNECTING
 Connect the Konftel 300IP to the network as illustrated below. Konftel 300IP sup-
ports PoE (Power over Ethernet).
 If the network does not support PoE, an optional Konftel AC adapter must be used for
connection to the mains.
Place the conference phone in the middle of the table.
The Konftel 300IP must obtain a network address and be registered in a SIP PBX before
it can be used. The easiest way to register an account and make the settings in the
Konftel 300IP is using a computer connected to the same network and via the integrated
web server.
INSTALLATION
Ethernet and PoE connection
AC-adapter (Optional)

8
OBTAINING A NETWORK ADDRESS
Connecting to a network with DHCP
See “Check IP address” under “USING THE WEB INTERFACE” on page 6.
Connecting to a network with static IP addresses
You need the IP address, host name, domain, netmask, gateway, DNS 1, and DNS 2. The
host name can be set freely. The domain and secondary DNS can be left blank.
Press MENU and select SETTINGS > ADVANCED (6,2).
 Enter the PIN code.
The default code is 1234.
Select NETWORK (2)
Select STATIC IP.
 Enter values for the IP ADDRESS.
 Enter three digits (begin with 0 if necessary), press OK, enter three digits, and so on.
 Enter HOST NAME
Default is kt300ip.
 Enter DOMAIN
 Enter NETMASK
 Enter GATEWAY
 Enter DNS 1
 Enter DNS 2
The display shows DONE.
LOGIN
See “Login” under “USING THE WEB INTERFACE” on page 6.
INSTALLATION

9
SOFTWARE UPGRADE AND BASIC SETTINGS
The following settings should be done during installation.
See page 48 about Device management if you are responsible for installing or upgrad-
ing many phones.
Note that all settings on the Basic tab also affect the user prole Default. Other user
proles can be changed individually. The settings on the Basic tab, except the name and
PIN for Admin, can be modied by any user. Other settings require a login as Admin.
Upgrade software
See the heading “PROVISIONING – UPGRADE AND CONFIGURATION” on page 40 for a
detailed description and upgrading options.
Select Settings > Provisioning.
Click on Check Now.
Compare the latest version with the current version (shown on the web page).
If you want to upgrade, select the desired version in the list box and click on Upgrade.
The browser window and the display on the Konftel 300IP shows that the upgrade has begun.
The download and installation can take several minutes. Do not interrupt the upgrade
and do not disconnect plugs to the Konftel 300IP during the upgrade. Interrupting the
upgrade may render the conference phone inoperable.
When installation is complete, the text “Upgrade Complete. The unit will be reboot-
ed.” is shown in your browser, and after a while you hear the Konftel music signature,
which indicates that the conference phone has started.
INSTALLATION

10
Setting time and region
Select Settings > Time & Region.
Select the time zone and, if you wish, correction for DST (Daylight saving).
It is also possible to set the time and date manually or choose a different time server.
Select the region where you are.
This setting affects the signalling.
Save the setting.
The Konftel 300IP reboots with the new settings.
INSTALLATION

11
Changing the language
Select Settings > Basic.
Select the desired language in the list box after Language and save the setting.
Note, this only affects the phone language, not the web interface.
Changing the PIN
We recommend that you change the PIN code for Admin from the default setting to
protect the settings. Make a note of the new PIN code and keep it in a safe place. The
administrator’s PIN code can only be reset by a full factory reset!
Select Settings > Basic and click the Edit button on the Admin line.
 Enter a new PIN.
The PIN code may consist of 8 digits.
Click on the Set and Save buttons.
INSTALLATION

12
REGISTERING AN ACCOUNT
The conference phone can be registered in a company SIP PBX or with a public IP te-
lephony service provider. You can store settings for two accounts in The Konftel 300IP. To
register your phone, you must have access to the account information and all necessary
settings that the SIP PBX or service provider requires.
See the heading “SIP” on page 17 for a detailed description of all settings.
Select Settings > SIP.
Click Yes at Enable account under Account 1.
 Enter the account information you have received.
Account name can be chosen freely and is the name or phone number you want to
appear in the phone display.
Leave the default values if you have no other information.
INSTALLATION

13
Select a method of NAT traversal if you have received this information.
Select a different transport protocol if you have received this information. See page
20 about using a secure transport protocol.
Save the settings by clicking the Save button.
The Konftel 300IP responds by showing REGISTERING. If registration is successful, your selected
account name will appear at the bottom of the display screen next to a shaded square.
Make media settings
Select a different codec priority, if you do not accept the default settings. See page
26.
Select a SRTP option if you need a secure media protocol. See page 27. Note that this
also requires a corresponding transport setting on the SIP tab.
INSTALLATION

14
Almost all settings can be done directly on The Konftel 300IP. See “NAVIGATION AND
SELECTION IN MENUS” on page 4 for using the menu system. We explain how to make
settings using the web interface as this is the easiest method.
For safety reasons, recordings can only be managed directly on the Konftel 300IP. All
other settings can be changed via the web interface. The web interface also allows you to
import and export contacts and conference groups, rename user proles and change PIN
codes. As an administrator, you can also study logs, upgrade the software and create an
XML based conguration le for easier management of a set of phones.
LOGIN
See “USING THE WEB INTERFACE” on page 6 for a description of how to log in to the
web server in The Konftel 300IP.
BASIC
Select Settings > Basic.
SETTINGS

15
These settings affect the Admin and Default proles. To change the basic settings of a
user prole, you need to log in with that prole.
Proles – edit name and PIN
We recommend that you change the PIN code from the default setting to protect the
settings.
Select Settings > Basic and click the Edit button on the account you want to change.
 Enter a new PIN code.
The PIN code may consist of 8 digits.
You can also choose to change the name of a user prole.
Click on the Set and Save buttons.
Make a note of the new PIN code and keep it in a safe place.
The administrator’s PIN code can only be reset with a complete reset to factory set-
tings!
Default account
This setting determines which account will be used as default. By pressing LINE before
dialling a number, you can choose the alternative account for the call.
Select Account 1 or Account 2 and click on the Save button.
On phone: MENU > SETTINGS > BASIC > ACCOUNT (6,1,1).
Language
Select language using the list box and click on the Save button.
On phone: MENU > SETTINGS > BASIC > LANGUAGE (6,1,2).
Ring level
There are six volume levels plus a silent mode. You will hear the ring tone for each level
you select. If you select silent mode, only the blue LEDs on the phone ash when an
incoming call is received.
Select level using the list box and click on the Save button.
On phone: MENU > SETTINGS > BASIC > RING LEVEL (6,1,4).
Key tone
You can select whether or not you want a tone to be heard when you press a button.
Select On or Off and click on the Save button.
On phone: MENU > SETTINGS > BASIC > KEY TONE (6,1,3).
SETTINGS

16
SETTINGS
Recording
It is possible to turn off the recording feature. This setting can only be done by the admin-
istrator and affects all proles.
Select On or Off and click on the Save button.
Recording tone
A short beep is heard every 20 seconds so that all the parties in the call know it is being
recorded. This feature can be turned off.
Select On or Off and click on the Save button.
On phone: MENU > RECORDING TONE > SETTINGS (5,5).
Settings when connecting external equipment (Aux)
The Konftel 300IP can be connected to a wireless headset or an external PA system. An
optional PA interface box is required for PA system connection.
Select the PA option to activate features for external microphone mixer and PA
system.
Do not select the PA option unless a PA system is connected. This option turns off the
internal microphone and internal speakers as default. The HEADSET option may be
selected whether or not a headset is connected.
Time format
Select 12 hour or 24 hour and click on the Save button.
On phone: MENU > SETTINGS > BASIC > TIME FORMAT (6,1,7).
Equalizer
The sound reproduction can be adjusted to the required pitch (SOFT, NEUTRAL or
BRIGHT).
Select Soft, Neutral or Bright and click on the Save button.
On phone: MENU > SETTINGS > BASIC > EQUALIZER (6,1,5).
Screen text
The text on the display screen is shown when The Konftel 300IP is in stand-by mode (on
hook).
 Enter your new text in the text box and click on the Save button.
On phone: MENU > SETTINGS > BASIC > SCREEN TEXT (6,1,8).

17
SIP
Select Settings > SIP
The Konftel 300IP can store information for two accounts, e.g. one PBX and one public
service provider.
Why use two accounts?
It may be sensible to register a second account if the PBX or SIP server is located
in another country than the phone. Otherwise, local calls using the PSTN (telephone
network), connected through the ordinary PBX or SIP server, would be connected as
international calls.
SETTINGS

18
Account 1 and Account 2
Enable account It is possible to store account information for future use, but
temporarily disable it.
Account name This is the name displayed on the screen. It can be set according
to company standards.
User The account (customer) name.
Registrar Shall contain the IP address or the public name of the SIP server
where the account is registered (e.g. 10.10.1.100 for a local SIP
server or sip.company.net for a public VoIP service provider)
Proxy Shall contain the proxy server used for Internet communication, if
any. Can be left blank.
Realm The protection domain where the SIP authentication (name and
password) is valid. This is usually the same as the registrar. If left
blank, or marked with a “*”, the phone will respond to any realm.
If specied, the phone will only respond to the specic realm when
asked for credentials.
Authentication name The name used for the Realm authentication. This may be the
same as the user name, but must be lled in.
Password The password used for the Realm authentication.
Registration Interval This is a request to the SIP server for when the registration should
expire. Konftel 300IP automatically renews the registration within
the time interval if the phone is still on and connected to the
server. The default value is 1800 seconds.
On phone: MENU > SETTINGS > ADVANCED > (PIN) > ACCOUNTS (6,2,1).
Nat traversal
NAT (Network Address Translation) is a rewall or router function that operates by rewriting
the IP addresses in the IP headers as packets pass from one interface to the other. When
a packet, for example, is sent from the inside, the source IP address and port are rewrit-
ten from the private IP address space into the address space on the outside (Internet).
NAT rewrites the addresses but leaves the packets themselves untouched. This kind of
translation works ne for many protocols, but causes a lot of trouble for SIP packets that
contain address information in their content (for example an INVITE request from one IP
address to another).
NAT traversal solves this problem, providing a “view from the outside” that makes it pos-
sible to replace the IP address in the SIP requests with the address shown on the other
side of the rewall.
Note that in some cases NAT traversal is not necessary. Some public service providers
SETTINGS