Kramer VM-10H2 User manual

P/N: 2900-300619 Rev 1 www.kramerAV.com
USER MANUAL
MODEL:
VM-10H2
4K HDMI 2.0 1:10 DA

Kramer Electronics Ltd.
VM-10H2 –Contents
i
Contents
Introduction 1
Getting Started 1
Overview 2
Typical Applications 3
Controlling Your VM-10H2 3
Firmware Update 3
Defining the VM-10H2 4K HDMI 2.0 1:10 DA 4
Mounting VM-10H2 5
Connecting the VM-10H2 6
Connecting to VM-10H2 via RS-232 6
Operating the VM-10H2 7
Setting the DIP-Switches 7
Acquiring and Setting the Current EDID 8
Default EDID 9
Technical Specifications 11
Default Communication Parameters 11
Protocol 3000 12
Understanding Protocol 3000 13
Kramer Protocol 3000 Syntax 14
Protocol 3000 Commands 15

Kramer Electronics Ltd.
VM-10H2 –Introduction
1
Introduction
Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world
of unique, creative, and affordable solutions to the vast range of problems that confront the
video, audio, presentation, and broadcasting professional on a daily basis. In recent years, we
have redesigned and upgraded most of our line, making the best even better!
Getting Started
We recommend that you:
•Unpack the equipment carefully and save the original box and packaging materials for
possible future shipment.
•Review the contents of this user manual.
Go to www.kramerav.com/downloads/VM-10H2 to check for up-to-date user manuals,
application programs, and to check if firmware upgrades are available (where appropriate).
Achieving the Best Performance
•For optimum range and performance, use the recommended Kramer cables available
at www.kramerav.com/product/VM-10H2.
•Do not secure the cables in tight bundles or roll the slack into tight coils.
•Avoid interference from neighboring electrical appliances that may adversely influence
signal quality.
•Position your Kramer VM-10H2 away from moisture, excessive sunlight and dust.
This equipment is to be used only inside a building. It may only be connected to other
equipment that is installed inside a building.
Safety Instructions
Caution:
•This equipment is to be used only inside a building. It may only be connected to other
equipment that is installed inside a building.
•For products with relay terminals and GPI\O ports, please refer to the permitted rating
for an external connection, located next to the terminal or in the User Manual.
•There are no operator serviceable parts inside the unit.
Warning:
•Use only the power cord that is supplied with the unit.
•Disconnect the power and unplug the unit from the wall before installing.
•Do not open the unit. High voltages can cause electrical shock! Servicing by qualified
personnel only.
•To ensure continuous risk protection, replace fuses only according to the rating
specified on the product label which located on the bottom of the unit.

Kramer Electronics Ltd.
VM-10H2 –Introduction
2
Recycling Kramer Products
The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce
the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected
and recycled. To comply with the WEEE Directive, Kramer Electronics has made
arrangements with the European Advanced Recycling Network (EARN) and will cover any
costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on
arrival at the EARN facility. For details of Kramer’s recycling arrangements in your particular
country go to our recycling pages at www.kramerav.com/support/recycling.
Overview
Congratulations on purchasing your Kramer VM-10H2 4K HDMI 2.0 1:10 DA. The VM-10H2
is a 1:10 distribution amplifier for up to 4K@60Hz (4:4:4) HDMI 2.0 signals, complying with
HDCP 2.2 content protection standard. The unit takes one HDMI input, equalizes and
reclocks the signal, and distributes it to ten identical outputs.
Exceptional Quality
•High Performance Distributor –Professional 1:10 HDMI distributor for up to 4K@60Hz
(4:4:4) video resolution signals. One HDMI 2.0 HDCP 2.2 input signal is amplified and
distributed to ten identical output signals, with signals rebuilt using Kramer Equalization &
re-Klocking™ Technology to gain longer distances.
•HDMI Signal Transmission –HDR, HDMI 2.0 and HDCP 2.2 compliant signal, supporting
deep color, x.v.Color™, lip sync, 7.1 PCM, Dolby TrueHD, DTS-HD, 2K, 4K, and 3D. EDID
and CEC (OUT 1 only) signals are passed through from the source to the displays.
Advanced and User-friendly Operation
•User-Friendly Operation –Comprehensive signal distribution features and signal
mode-forcing options such as RGB forcing, HDCP authorization, and video-wall synced-
operation control. Intuitive EDID acquisition, selection, and setting using front panel buttons
and LED indications. Auto-EDID feature for even simpler EDID operation.
Flexible Connectivity
•Cost-Effective Field Maintenance –Mini-USB connection for simple field firmware upgrade
and easy EDID handling using the Kramer EDID-Designer tool. Selectable distributor
maintenance options and status indicators for fast and effective troubleshooting.
•I-EDIDPro™ Kramer Intelligent EDID Processing™ – Intelligent EDID handling, processing
and pass-through algorithm that ensures Plug and Play operation for HDMI source and
display systems.
•Easy Installation –19” enclosure for rack mounting a unit in a 1U rack space with
included Simple distribution of high-resolution 4K signals in corporate, education,
hospitality and government market segments.

Kramer Electronics Ltd.
VM-10H2 –Introduction
3
Typical Applications
The VM-10H2 is ideal for simple distribution of high-resolution 4K signals in corporate,
education, hospitality and government market segments.
Controlling Your VM-10H2
Control your VM-10H2 by RS-232 serial commands transmitted by a touch screen system,
PC, or other serial controller using Protocol 3000 (see Protocol 3000 on page 12).
Firmware Update
You can update to the latest version of firmware:
1. Set DIP-switch 8 down (to indicate a firmware update).
2. Power VM-10H2 OFF and ON for the new DIP-switch settings to activate.
Optionally connect RS-232 to PC to use Hercules to track firmware upgrade
progress.
3. Plug a USB cable from your PC to the mini-USB port on the VM-10H2.
A toolbox folder (from VM-10H2 device) opens on the PC.
4. Go to www.kramerav.com/downloads/VM-10H2 and copy the latest firmware file
VM_10H2(P0.4F).bin to the open toolbox folder on the PC.
5. Unplug the USB cable.
All output LEDs light on.
Output LEDs 1-10 light in sequence.
When all output LEDs are off, the update is complete.
The model name is displayed by Hercules.
6. Set DIP-switch 8 up.
7. Power VM-10H2 OFF and ON for the update to take effect.

Kramer Electronics Ltd.
VM-10H2 –Defining the VM-10H2 4K HDMI 2.0 1:10 DA
4
Defining the VM-10H2 4K HDMI
2.0 1:10 DA
This section defines the VM-10H2.
Figure 1: VM-10H2 4K HDMI 2.0 1:10 DA Front Panel
#
Feature
Function
ON LED
Lights green when the device is powered on.
EDID READ Button
Press to select the chosen output (see Operating the VM-10H2
on page 7).
EDID SELECT Button
Press to sequentially cycle through the outputs (see Operating the
VM-10H2 on page 7).
STATUS IN and OUT
LEDs
IN LED Lights green when an active input signalis detected.
OUT LEDs (1 to 10) Lights green when an active output acceptor is
detected, flashes when HDCP is not supported by the acceptor.
PROGRAM USB
Connector
Use to upgrade the device firmware, also works with the EDID Designer.
INPUT HDMI Connector
Connects to the HDMI source.
OUT HDMI Connectors
(1 to 10)
Connect to up to 10 HDMI acceptors (not all outputs need to be
connected).
SETUP DIP-switches
Set the DIP-switches (see Setting the DIP-Switches on page 7).
RS-232 3-pin Terminal
Block Connector
Connects to an RS-232 controller.
Power Socket, Fuse and
Power Switch
Connects power to and switches the unit on and off.
1
2
3
4
5
6
7
8
9
10

Kramer Electronics Ltd.
VM-10H2 –Mounting VM-10H2
5
Mounting VM-10H2
This section provides instructions for rack mounting VM-10H2. Before installing in a rack,
verify that the environment is within the recommended range:
•Operation temperature –0to 40C (32 to 104F).
•Storage temperature –-40to +70C (-40 to +158F).
•Humidity –10% to 90%, RHL non-condensing.
•VM-10H2 must be placed upright in the correct horizontal position.
Caution:
•Mount VM-10H2 in the rack before connecting any cables or power.
Warning:
•Ensure that the environment (e.g., maximum ambient temperature & air flow) is
compatible for the device.
•Avoid uneven mechanical loading.
•Appropriate consideration of equipment nameplate ratings should be used for avoiding
overloading of the circuits.
•Reliable earthing of rack-mounted equipment should be maintained.
To mount the VM-10H2 on a rack
Attach both ear brackets by removing the screws from each side of the
machine and replacing those screws through the ear brackets or place
the machine on a table.
For more information go to www.kramerav.com/downloads/[Title]

Kramer Electronics Ltd.
VM-10H2 –Connecting the VM-10H2
6
Connecting the VM-10H2
Always switch off the power to each device before connecting it to your VM-10H2. After
connecting your VM-10H2, connect its power and then switch on the power to each device.
To connect the VM-10H2:
1. Set the DIP-switches as needed (see Setting the DIP-Switches on page 7).
2. Connect an HDMI source (for example, a Blu-ray player) to the INPUT connector.
3. Connect the ten OUT connectors to up to ten HDMI acceptors (for example, 4K
displays).
Not all outputs must be connected.
4. Connect the power cord to the mains electricity.
5. Turn ON the POWER .
6. Acquire the EDID (see Acquiring and Setting the Current EDID on page 8).
Figure 2: Connecting to the VM-10H2 Rear Panel
Connecting to VM-10H2 via RS-232
The VM-10H2 features an RS-232 3-pin terminal block connector allowing the RS-232 to
control the VM-10H2.
Connect the RS-232 terminal block on the rear panel of the VM-10H2 to a PC/controller,
as follows:
•TX pin to Pin 2
•RX pin to Pin 3
•GND pin to Pin 5
RS-232 Device VM-10H2
8
6
7
10
9

Kramer Electronics Ltd.
VM-10H2 –Operating the VM-10H2
7
Operating the VM-10H2
User operation consists of setting the DIP-switches and acquiring an EDID as needed.
Setting the DIP-Switches
The SETUP DIP-switches located on the rear panel are used for video wall, 5V DC, MAC
settings and force RGB.
Figure 3: DIP-Switches
#
Function
Status
Support HDCP on/off
DIP-switch 1 enables the user to
control the appearance of an HDCP or
non-HDCP input to the source to
permit delivery of protection-free
content, such as personal clips and
charts, without HDCP encryption.
HDCP protected content is not passed
in non-HDCP mode.
Up –HDCP off.
Down –HDCP on (default).
Force RGB
When the display lacks YCbCr
capabilities, the user can force native
delivery of the RGB color format in
HDMI content to improve picture
quality.
Up –Use stored EDID (default).
Down –Use stored EDID and force source RGB
support.
EDID lock
Up –EDID lock on.
Down –EDID lock off (default).
Auto-EDID
Up –Use stored EDID (default).
Down –Use and store EDID of connected output 1
monitor; otherwise, use stored EDID.
Force non-deep color on EDID
Up –Use stored EDID (default).
Down –Use stored EDID and force source non-deep
color support.
&
Video Wall sync delay
(mute all video outputs until all are ready)
Flexible output delay options control
the coherent and simultaneous
unmuted content presentation on all
video wall output displays
DIP 6
DIP 7
Video Wall Delay
Up
Up
None –0 delay (default)
Down
Up
On –10 sec delay
Up
Down
On –15 sec delay
Down
Down
On –17 sec delay
USB mode selection
Up –Normal operation (default).
Down –Firmware update (see Firmware Update
on page 3).
The DIP-switch status is sampled when the device is reset. The unit must be powered off and
on for the new settings to activate.
1
2
3
4
5
7
6
8
8

Kramer Electronics Ltd.
VM-10H2 –Operating the VM-10H2
8
Acquiring and Setting the Current EDID
You can acquire and set the EDID Using Front Panel Buttons, RS-232 Serial Commands, and
Kramer EDID Designer.
Using Front Panel Buttons
To acquire the current EDID:
•Press the EDID SELECT button .
The EDID SELECT and EDID READ buttons light.
The output port LED of the currently used EDID lights.
If the currently used EDID is the default EDID, then the LEDs of all ports flash.
To set the current EDID:
1. Press the EDID SELECT button .
The EDID SELECT and EDID READ buttons light.
2. Continue pressing the EDID SELECT button. The output port LEDs light in sequence
(even for disconnected ports) until the desired output port is reached. An additional
button press after the last port enables selection of the default EDID and all output port
LEDs flash. Another press selects the 1st output port and the sequence begins again.
3. When the desired EDID source is reached, press the EDID READ button .
VM-10H2 reads the EDID for a few seconds and syncs the displays.
Upon displays syncing, an interruption on the video outputs may be noticed.
When completed, the EDID SELECT and EDID READ LEDs turn OFF and all LEDs
return to the status display mode (i.e., only ports connected to active devices have their
corresponding LEDs lit).
If a disconnected output port is chosen or the EDID cannot be read, the VM-10H2
loads the default EDID.
Using RS-232 Serial Commands
Connect a PC or other serial controller to VM-10H2 RS-232. Use the Protocol 3000
commands (see Protocol 3000 on page 12 and EDID Handling Commands on page 23) to
control the VM-10H2.
Using Kramer EDID Designer
The EDID Designer can be downloaded from the Kramer Web site at:
www.kramerav.com/product/VM-10H2.
The EDID for each input can be changed independently by uploading an EDID binary file to
each input via the RS-232 port using Kramer EDID Designer.
3
3
2

Kramer Electronics Ltd.
VM-10H2 –Default EDID
9
Default EDID
Monitor
Model name............... VM-10H2
Manufacturer............. KMR
Plug and Play ID......... KMR1200
Serial number............ n/a
Manufacture date......... 2016, ISO week 14
Filter driver............ None
-------------------------
EDID revision............ 1.3
Input signal type........ Digital
Color bit depth.......... Undefined
Display type............. Monochrome/grayscale
Screen size.............. 520 x 320 mm (24.0 in)
Power management......... Standby, Suspend, Active off/sleep
Extension blocs.......... 1 (CEA-EXT)
-------------------------
DDC/CI................... Not supported
Color characteristics
Default color space...... Non-sRGB
Display gamma............ 2.20
Red chromaticity......... Rx 0.674 - Ry 0.319
Green chromaticity....... Gx 0.188 - Gy 0.706
Blue chromaticity........ Bx 0.148 - By 0.064
White point (default).... Wx 0.313 - Wy 0.329
Additional descriptors... None
Timing characteristics
Horizontal scan range.... 30-83kHz
Vertical scan range...... 56-76Hz
Video bandwidth.......... 170MHz
CVT standard............. Not supported
GTF standard............. Not supported
Additional descriptors... Established timings
Preferred timing......... Yes
Native/preferred timing.. 1920x1080p at 60Hz
Modeline............... "1920x1080" 148.500 1920 2008 2052 2200 1080 1084 1089 1125 +hsync +vsync
Standard timings supported
640 x 480p at 60Hz - IBM VGA
640 x 480p at 72Hz - VESA
640 x 480p at 75Hz - VESA
800 x 600p at 60Hz - VESA
800 x 600p at 72Hz - VESA
800 x 600p at 75Hz - VESA
1024 x 768p at 60Hz - VESA
1024 x 768p at 70Hz - VESA
1024 x 768p at 75Hz - VESA
1280 x 1024p at 75Hz - VESA
1600 x 900p at 60Hz - VESA STD
1280 x 800p at 60Hz - VESA STD
1600 x 1200p at 60Hz - VESA STD
1024 x 768p at 85Hz - VESA STD
800 x 600p at 85Hz - VESA STD
640 x 480p at 85Hz - VESA STD
1152 x 864p at 75Hz - VESA STD
1280 x 960p at 60Hz - VESA STD
848 x 480p at 60Hz - VESA
1280 x 768p at 60Hz - VESA
1280 x 1024p at 60Hz - VESA
1360 x 768p at 60Hz - VESA
1440 x 900p at 60Hz - VESA
1400 x 1050p at 60Hz - VESA
1650 x 1050p at 60Hz - VESA
EIA/CEA-861 Information
Revision number.......... 3
IT underscan............. Supported
Basic audio.............. Supported
YCbCr 4:4:4.............. Not supported
YCbCr 4:2:2.............. Not supported
Native formats........... 1
Detailed timing #1....... 720x480i at 30Hz
Modeline............... "720x480" 8.490 720 808 857 981 480 488 498 570 interlace +hsync +vsync
Detailed timing #2....... 852x480p at 60Hz (16:9)
Modeline............... "852x480" 49.450 852 1380 1429 1572 480 484 489 525 +hsync +vsync

Kramer Electronics Ltd.
VM-10H2 –Default EDID
10
Detailed timing #3....... 1366x768p at 50Hz (16:9)
Modeline............... "1366x768" 84.650 1366 1894 1943 2086 768 772 777 813 +hsync +vsync
Detailed timing #4....... 1366x768p at 60Hz (16:9)
Modeline............... "1366x768" 101.610 1366 1894 1943 2086 768 772 777 813 +hsync +vsync
Detailed timing #5....... 720x576p at 50Hz (4:3)
Modeline............... "720x576" 27.370 720 728 841 880 576 578 596 621 -hsync -vsync
CE video identifiers (VICs) - timing/formats supported
0192 x 1080p at 60Hz - HDTV (16:9, 1:1) [Native]
1920 x 1080i at 60Hz - HDTV (16:9, 1:1)
720 x 480p at 60Hz - EDTV (4:3, 8:9)
1920 x 1080i at 50Hz - HDTV (16:9, 1:1)
1920 x 1080p at 50Hz - HDTV (16:9, 1:1)
1920 x 1080p at 24Hz - HDTV (16:9, 1:1)
1920 x 1080p at 30Hz - HDTV (16:9, 1:1)
1920 x 1080p at 30Hz - HDTV (16:9, 1:1)
1920 x 1080p at 30Hz - HDTV (16:9, 1:1)
1920 x 1080p at 30Hz - HDTV (16:9, 1:1)
1920 x 1080p at 30Hz - HDTV (16:9, 1:1)
1920 x 1080p at 30Hz - HDTV (16:9, 1:1)
1920 x 1080p at 30Hz - HDTV (16:9, 1:1)
1920 x 1080p at 30Hz - HDTV (16:9, 1:1)
1920 x 1080p at 30Hz - HDTV (16:9, 1:1)
1920 x 1080p at 30Hz - HDTV (16:9, 1:1)
NB: NTSC refresh rate = (Hz*1000)/1001
CE audio data (formats supported)
LPCM 2-channel, 16/20/24 bit depths at 32/44/48 kHz
CE speaker allocation data
Channel configuration.... 2.0
Front left/right......... Yes
Front LFE................ No
Front center............. No
Rear left/right.......... No
Rear center.............. No
Front left/right center.. No
Rear left/right center... No
Rear LFE................. No
CE vendor specific data (VSDB)
IEEE registration number. 0x000C03
CEC physical address..... 1.0.0.3
Maximum TMDS clock....... 165MHz
Report information
Date generated........... 19/02/2019
Software revision........ 2.70.0.989
Data source.............. Real-time 0x0071
Operating system......... 6.1.7601.2.Service Pack 1
Raw data
00,FF,FF,FF,FF,FF,FF,00,2D,B2,00,12,00,00,00,00,0E,1A,01,03,80,34,20,78,E2,B3,25,AC,51,30,B4,26,
10,50,54,2 D,CF,00,A9,C0,81,00,A9,40,61,59,45,59,31,59,71,4F,81,40,02,3A,80,18,71,38,2D,40,58,2C,
45,00,0 F,24,21,00,00,1E,00,00,00,FD,00,38,4C,1E,53,11,00,0A,20,20,20,20,20,20,00,00,00,FC,00,56,
4 D,2D,31,30,48,32,0A,20,20,20,20,20,00,00,00,F7,00,00,08,42,A2,20,00,00,00,00,00,00,00,00,01,AF,
02,03,23, C1,50,90,05,02,14,1F,20,22,5D,5F,61,62,64,66,67,69,6B,23,09,07,07,83,01,00,00,65,03,0C,
00,10,03,51,03, D0,05,21,F0,2D,00,58,31,45,00,0F,1A,21,00,00,9E,51,13,54,D0,32,E0,2D,10,10,31,45,
80,BA,88,21,00,00,1E,11,21,56,D0,52,00,2D,30,10,31,45,80,BA,88,21,00,00,1E,B1,27,56,D0,52,00,2D,
30,10,31,45,80,BA,88,21,00,00,1E,B1,0A,D0,A0,20,40,2D,20,08,71,22,01,80,E0,21,00,00,00,00,F1,CF

Kramer Electronics Ltd.
VM-10H2 –Technical Specifications
11
Technical Specifications
Inputs
1 HDMI
On a female HDMI connector
Outputs
10 HDMI
On female HDMI connectors
Ports
1 Mini-USB
On a female connector for firmware upgrade
1 RS-232
On a 3-pin terminal block for device control
Video
Max Bandwidth
Up to 17.82Gbps bandwidth (5.94Gbps per graphic
channel)
Max Resolution
Up to 4K@60Hz (4:4:4) resolution
Compliance
HDR10, HDMI 2.0 and HDCP 2.2 signal compliance
Controls
Rear Panel
DIP-switches
Front Panel
EDID SELECT and EDID READ buttons
Indication LEDs
Front Panel
10 Output LEDs
1 Input LED
1 Power LED
Power
Consumption
100–240V AC, 50/60Hz 15VA
Source
100–240V AC, 50/60Hz 55VA
Environmental
Conditions
Operating Temperature
0° to +40°C (32° to 104°F)
Storage Temperature
-40° to +70°C (-40° to 158°F)
Humidity
10% to 90%, RHL non-condensing
Regulatory
Compliance
Safety
CE, UL
Environmental
RoHs, WEEE
Enclosure
Size
Full 19" rack 1U size
Type
Aluminum
Cooling
Fan ventilation
General
Net Dimensions (W, D, H)
19" x 7.2 x 1U (43.6cm x 18.3cm 4.4cm)
Shipping Dimensions (W,
D, H)
55cm x 27.6cm x 11cm (21.75" x 10.9" x 4.2")
Net Weight
1.8kg (3.9lbs) approx.
Shipping Weight
2.8kg (6.1lbs) approx.
Accessories
Included
Power adapter cord
Rack ears
Specifications are subject to change without notice at www.kramerav.com
Default Communication Parameters
RS-232
Baud Rate:
115,200
Data Bits:
8
Stop Bits:
1
Parity:
None
Command Format:
ASCII

Kramer Electronics Ltd.
VM-10H2 –Protocol 3000
12
Protocol 3000
The VM-10H2 4K HDMI 2.0 1:10 DA can be operated using the Kramer Protocol 3000 serial
commands. The command framing varies according to how you interface with the VM-10H2.
Generally, a basic video input switching command that routes a layer 1 video signal to HDMI
out 1 from HDMI input 2 (ROUTE 1,1,2), is entered as follows:
•Terminal communication software, such as Hercules:
The framing of the command varies according to the terminal communication software.
•K-Touch Builder (Kramer software):
•K-Config (Kramer configuration software):
All the examples provided in this section are based on using the K-Config software.
You can enter commands directly using terminal communication software (e.g., Hercules) by
connecting a PC to the serial or RS-232 port on the VM-10H2. To enter CR press the Enter
key (LF is also sent but is ignored by the command parser).
Commands sent from various non-Kramer controllers (e.g., Crestron) may require special
coding for some characters (such as, /X##). For more information, refer to your controller’s
documentation.
For more information about Protocol 3000 commands, see:
•Understanding Protocol 3000 on page 13
•Kramer Protocol 3000 Syntax on page 14
•Protocol 3000 Commands on page 15

Kramer Electronics Ltd.
VM-10H2 –Protocol 3000
13
Understanding Protocol 3000
Protocol 3000 commands are structured according to the following:
•Command –A sequence of ASCII letters (A–Z, a–z and -). A command and its
parameters must be separated by at least one space.
•Parameters –A sequence of alphanumeric ASCII characters (0–9, A–Z, a–z and some
special characters for specific commands). Parameters are separated by commas.
•Message string –Every command entered as part of a message string begins with a
message starting character and ends with a message closing character.
A string can contain more than one command. Commands are separated by a pipe (|)
character.
•Message starting character:
#–For host command/query
~–For device response
•Device address –K-NET Device ID followed by @(optional, K-NET only)
•Query sign –?follows some commands to define a query request
•Message closing character:
␍–Carriage return for host messages (ASCII 13)
␍␊ –Carriage return for device messages (ASCII 13) and line-feed (ASCII 10)
•Command chain separator character –Multiple commands can be chained in the same
string. Each command is delimited by a pipe character (|). When chaining commands,
enter the message starting character and the message closing character only at the
beginning and end of the string.
Spaces between parameters or command terms are ignored. Commands in the string do not
execute until the closing character is entered. A separate response is sent for every
command in the chain.

Kramer Electronics Ltd.
VM-10H2 –Protocol 3000
14
Kramer Protocol 3000 Syntax
The Kramer Protocol 3000 syntax uses the following delimiters:
•CR = Carriage return (ASCII 13 = 0x0D)
•LF = Line feed (ASCII 10 = 0x0A)
•SP = Space (ASCII 32 = 0x20)
Some commands have short name syntax in addition to long name syntax to enable faster
typing. The response is always in long syntax.
The Protocol 3000 syntax is in the following format:
•Host Message Format:
Start
Address (optional)
Body
Delimiter
#
Device_id@
Message
CR
•Simple Command –Command string with only one command without addressing:
Start
Body
Delimiter
#
Command ␠Parameter_1,Parameter_2,…
CR
•Command String –Formal syntax with command concatenation and addressing:
Start
Address
Body
Delimiter
#
Device_id@
Command_1
Parameter1_1,Parameter1_2,…|
Command_2
Parameter2_1,Parameter2_2,…|
Command_3
Parameter3_1,Parameter3_2,…|…
CR
•Device Message Format:
Start
Address (optional)
Body
Delimiter
~
Device_id@
Message
CR LF
•Device Long Response –Echoing command:
Start
Address (optional)
Body
Delimiter
~
Device_id@
Command SP [Param1 ,Param2 …] result
CR LF

Kramer Electronics Ltd.
VM-10H2 –Protocol 3000
15
Protocol 3000 Commands
System Commands
All devices running Protocol 3000 use these commands.
Command
Description
Type
Permission
#
Protocol handshaking
System-mandatory
End User
BUILD-DATE
Get device build date
System-mandatory
End User
FACTORY
Reset to factory default configuration
System-mandatory
End User
HELP
Get command list
System-mandatory
End User
MODEL
Get device model
System-mandatory
End User
PROT-VER
Get device protocol version
System-mandatory
End User
RESET
Reset device
System-mandatory
Administrator
SN
Get device serial number
System-mandatory
End User
VERSION
Get device firmware version
System-mandatory
End User
#
Functions
Permission
Transparency
Set:
#
End User
Public
Get:
-
-
-
Description
Syntax
Set:
Protocol handshaking
#CR
Get:
-
-
Response
~nn@SPOKCR LF
Parameters
Response Triggers
Notes
Validates the Protocol 3000 connection and gets the machine number
Step-in master products use this command to identify the availability of a device
K-Config Example
“#”,0x0D

Kramer Electronics Ltd.
VM-10H2 –Protocol 3000
16
BUILD-DATE
Functions
Permission
Transparency
Set:
-
-
-
Get:
BUILD-DATE?
End User
Public
Description
Syntax
Set:
-
-
Get:
Get device build date
#BUILD-DATE? CR
Response
~nn@BUILD-DATESP dateSPtimeCR LF
Parameters
date –Format: YYYY/MM/DD where YYYY = Year, MM = Month, DD = Day
time –Format: hh:mm:ss where hh = hours, mm = minutes, ss = seconds
Response Triggers
Notes
K-Config Example
“#BUILD-DATE?”,0x0D
FACTORY
Functions
Permission
Transparency
Set:
FACTORY
End User
Public
Get:
-
-
-
Description
Syntax
Set:
Reset device to factory default configuration
#FACTORYCR
Get:
-
-
Response
~nn@FACTORYSP OKCR LF
Parameters
Response Triggers
Notes
This command deletes all user data from the device. The deletion can take some time.
Your device may require powering off and powering on for the changes to take effect.
K-Config Example
“#FACTORY”,0x0D

Kramer Electronics Ltd.
VM-10H2 –Protocol 3000
17
HELP
Functions
Permission
Transparency
Set:
-
-
-
Get:
HELP
End User
Public
Description
Syntax
Set:
-
-
Get:
Get command list or help for specific command
2 options:
1. #HELPCR
2. #HELPSPcommand_nameCR
Response
1. Multi-line: ~nn @Device available protocol 3000 commands:CR LF command,SPcommand…CR LF
To get help for command use: HELP (COMMAND_NAME)CR LF
2. Multi-line: ~nn@HELP SP command:CR LF descriptionCR LF USAGE:usageCR LF
Parameters
Response Triggers
Notes
K-Config Example
1. Get a list of all VM-10H2 commands:
“#HELP”,0x0D
2. Get help for the ETH-PORT command:
“#HELP ETH-PORT”,0x0D
MODEL
Functions
Permission
Transparency
Set:
-
-
-
Get:
MODEL?
End User
Public
Description
Syntax
Set:
-
-
Get:
Get device model
#MODEL?CR
Response
~nn@MODEL SP model_nameCR LF
Parameters
model_name –string of up to 19 printable ASCII chars
Response Triggers
Notes
This command identifies equipment connected to Step-in master products and notifies of identity changes
to the connected equipment. The Matrix saves this data in memory to answer REMOTE-INFO requests
K-Config Example
“#MODEL?”,0x0D

Kramer Electronics Ltd.
VM-10H2 –Protocol 3000
18
PROT-VER
Functions
Permission
Transparency
Set:
-
-
-
Get:
PROT-VER?
End User
Public
Description
Syntax
Set:
-
-
Get:
Get device protocol version
#PROT-VER? CR
Response
~nn@PROT-VER SP 3000:version CR LF
Parameters
version –XX.XX where X is a decimal digit
Response Triggers
Notes
K-Config Example
“#PROT-VER?”,0x0D
RESET
Functions
Permission
Transparency
Set:
RESET
Administrator
Public
Get:
-
-
-
Description
Syntax
Set:
Reset device
#RESETCR
Get:
-
-
Response
~nn@RESET SP OK CR LF
Parameters
Response Triggers
Notes
To avoid locking the port due to a USB bug in Windows, disconnect USB connections immediately after
running this command. If the port was locked, disconnect and reconnect the cable to reopen the port.
K-Config Example
“#RESET”,0x0D