Kramer KT-2010 User manual

P/N: 2900-301641 Rev 1 www.kramerav.com
USER MANUAL
MODEL:
KT-2010 / KT-2010WM
10" Touch Panel

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Contents
Contents 2
Introduction 3
Getting Started 3
Overview 4
Typical Applications 5
Defining KT-2010 / KT-2010WM 10" Touch Panel 6
KT-2010 Tabletop Mount 7
KT-2010WM On-Wall Mount 7
Mounting the KT-2010 / KT-2010WM 8
Mounting KT-2010 on a Table 8
Mounting KT-2010WM on a Wall 10
Connecting Options 12
Essential KT-2010 / KT-2010WM Settings 13
Controlling KT-2010 / KT-2010WM 14
Using Navigation Buttons or Gestures 14
Using the Home Page 15
Setting the Date and Time 15
Connecting to Wi-Fi or Ethernet 16
Installing an 802.1X Certificate 17
Changing the Automated Firmware Update 18
Changing the Automated Kramer Control update 20
Connecting the tablet to Kramer Control 21
Setting the Display and Keyboard Language 21
Scheduling a Daily Reboot 22
Password Protecting Device Settings 22
Factory Reset & Reboot 22
Logging Activity 23
Modifying Display Settings 23
Defining an auto-start playlist 24
Switching to Native Android Mode 25
Technical Specifications 26

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Introduction
Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world of
unique, creative, and affordable solutions to the vast range of problems that confront the video,
audio, presentation, and broadcasting professional on a daily basis. In recent years, we have
redesigned and upgraded most of our line, making the best even better!
Getting Started
We recommend that you:
•Unpack the equipment carefully and save the original box and packaging materials for
possible future shipment.
•Review the contents of this user manual.
Go to www.kramerav.com/downloads/KT-2010 / KT-2010WM to check for up-to-date user
manuals, application programs, and to check if firmware upgrades are available (where
appropriate).
Achieving Best Performance
•Use only good quality connection cables (we recommend Kramer high-performance,
high-resolution cables) to avoid interference, deterioration in signal quality due to poor
matching, and elevated noise levels (often associated with low quality cables).
•Do not secure the cables in tight bundles or roll the slack into tight coils.
•Avoid interference from neighboring electrical appliances that may adversely influence signal
quality.
•Position your Kramer KT-2010 / KT-2010WM away from moisture, excessive sunlight and
dust.
Safety Instructions
Caution:
•This equipment is to be used only inside a building. It may only be connected to other
equipment that is installed inside a building.
•For products with relay terminals and GPI\O ports, please refer to the permitted rating for
an external connection, located next to the terminal or in the User Manual.
•There are no operator serviceable parts inside the unit.
Warning:
•Use only the power cord that is supplied with the unit.
•Disconnect the power and unplug the unit from the wall before installing.
•Do not open the unit. High voltages can cause electrical shock! Servicing by qualified
personnel only.
•To ensure continuous risk protection, replace fuses only according to the rating specified
on the product label which is located on the bottom of the unit.

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Recycling Kramer Products
The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce the
amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected and
recycled. To comply with the WEEE Directive, Kramer Electronics has made arrangements with
the European Advanced Recycling Network (EARN) and will cover any costs of treatment,
recycling and recovery of waste Kramer Electronics branded equipment on arrival at the EARN
facility. For details of Kramer’s recycling arrangements in your particular country go to our recycling
pages at www.kramerav.com/il/quality/environment.
Overview
Congratulations on purchasing your Kramer KT-2010 / KT-2010WM 10" Touch Panel.
KT-2010 / KT-2010WM is a new powerful, 10-inch, IPS, multi-touch, touch panel with 1920x1200
resolution. Elegantly designed for decorative room integration, this portable touch panel can be
deployed either on a tabletop or wall.
KT-2010 / KT-2010WM, with the latest Android 11, supports wired PoE (Power over Ethernet) and
advanced Wi-Fi connectivity options. The touch panel has a built-in speaker and camera and
comes either with a tabletop or a wall mount. The touch panel is easy to assemble, using elegant
wiring, secured mounting, reliable operation and flexible deployment.
KT-2010 / KT-2010WM is a touch panel that is ideal for any 24/7 Kramer-supported commercial AV
or control application and features a user-friendly, fully customizable graphical user interface
configured by Kramer software.
Exceptional Quality
•Elegant Design –Smooth integration with room furniture, either on tables or walls, with
flexible panel cabling and locking design options.
•Superior User Experience –IPS 1920x1200 hi–resolution screen with ±80° horizontal and
vertical wide viewing angles, built–in lighting sensor for auto–adaptable brightness, and
advanced 10 multi−touch points and 2–finger gesture capabilities.
•Powerful Processing –i.MX8M Plus Quad Core A53, 4GB RAM, 32GB ROM processing
performance, smoothly running complicated media and graphics−rich applications, such as
H.265 video, audio streams encoding and decoding, and seamless hi–resolution 5Mp FF
camera operation.
•Flexible Services –Latest Android 11 operating system.Advanced and User-friendly
Operation
•Easy Installation –Powering and connectivity via a single Ethernet cable.
•Flexible Mounting –Including table and wall mounts.
•Optional Connectivity –Simple wireless Bluetooth 5 as well as connection to USB peripheral
devices for either table or wall–mount installations, using the included USB cable.
•Reliable Networking –Seamless switching between wired and wireless 802.11ac
connectivity.

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•Versatile Powering Options –PoE and power adapter (sold separately).
•Auto Sensing –Optimized performance and operation according to automatically detected
LAN speed.
•Firmware Upgrade –Define automatic updates on a predefined time of the day or update
manually using USB port.
Security
•Secured Operation –Highly secured operation of applications using password protection,
hidden control buttons and more. Red LED alert when camera is active.
•Secured Deployment –Flexible locking options to prevent unwanted panel-mount removal,
elegantly designed to remain out of site.
Typical Applications
The KT-2010 / KT-2010WM is ideal for the following typical applications:
•Control user interface in meeting and conference rooms, boardrooms, and auditoriums.
•Presentation of room scheduling.

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Defining KT-2010 / KT-2010WM 10"
Touch Panel
This section defines KT-2010 / KT-2010WM.
Figure 1: KT-2010 / KT-2010WM 10" Touch Panel
#
Feature
Function
Display
Touch panel
Microphone
For audio communication, recording or conferencing.
Proximity Sensor
Automatically adjusts the screen brightness and camera according to
the room lighting conditions.
Camera
For remote room viewing or video conferencing.
Reset
Located on the topside. Insert a pin and hold for a few seconds to
restart.
Home Button
Press to wake up / darken the screen.
Restore Factory Reset Button
Insert a pin and hold for 22 seconds to reset the device to factory
default values.
USB 3.0 Port
Multipurpose port for external connection.
USB Type-C Port
Multipurpose port for external connection.
LAN 1G(PoE) RJ-45 Port
Connect to the LAN for network communication.
KT-2010 and KT-2010 / KT-2010WMKT-2010WM are powered by
PoE (power over ethernet) delivered through the LAN port.
Optionally, you can connect the power adapter too (as backup).
Kensington Lock
Anti-theft security slot for locking the device.
12V/2A DC Connector
Connect to the power adapter (optional, purchased separately).
1
2
3
4
5
6
7
8
9
10
11
12

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KT-2010 Tabletop Mount
This section defines the KT-2010 / KT-2010WM tabletop mount.
Figure 2: Tabletop Mount Rear View
#
Feature
Function
Screw Opening
For securing the 10" Touch Panel to the tabletop mount using the
supplied M3 screw.
2 x 5/32” Screw Opening
Optional: For safely securing the tabletop mount to the table from
underneath.
KT-2010WM On-Wall Mount
Figure 3: On Wall Mount
#
Feature
Function
Wall mount bracket
For securing the 10" Touch Panel to the wall mount bracket using the
supplied M3 screw. For measurements see the image in Mounting
KT-2010WM on a Wall on page 10.
Double-sided tape
For securing the wall mount bracket to the wall
12
13
15
16

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Mounting the KT-2010 / KT-2010WM
The KT-2010 package is for mounting the tablet on a table and the KT-2010WM package is for
mounting the tablet on a wall.
Always be careful when attaching or removing the 10" Touch Panel from a mount.
Mounting KT-2010 on a Table
Mount KT-2010 on a table using one of the following options:
•Moveable Mount: Place the tabletop mount on the table. Connected cables remain visible
and the table remains intact.
•Secure Mount: Bolt the tabletop mount into the table. Connected cables are hidden through
a hole in the table.
Moveable Mount
1. Remove the I/O cover:
▪Take out the 2 M2 screws.
▪Insert fingers into the two slots and slide the cover down.
2. Connect any necessary cables, running them through the
table stand to the KT-2010.
3. Replace the I/O cover, taking care to prevent pressure on
the RJ-45 cable:
▪Use a cable without a hood.
▪Curl the cable under the cover.
4. Close the cover with the 2 M2 screws.
5. Lay the KT-2010 face-down and mount the table stand on it.
6. Insert and fasten the provided M3 screw that secures the
bottom of the KT-2010 to the table stand (see 12 in KT-2010
Tabletop Mount on page 7).
The table stand and tablet are now ready for use.

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Secure Mount
If you want to pass cables from underneath, you may need to cut an opening in the table.
1. Remove the I/O cover:
▪Take out the 2 M2 screws.
▪Insert fingers into the two slots and slide the
cover down.
2. Connect any necessary cables, running them
through the table stand to the KT-2010.
3. Replace the I/O cover, taking care to prevent
pressure on the RJ45 cable:
▪Use a cable without a hood.
▪Curl the cable under the cover.
4. Close the cover with the 2 M2 screws.
5. Lay the KT-2010 face-down and mount the table
stand on it.
6. Secure the stand to the table using the two
provided 5/32” screws (see 13 in KT-2010
Tabletop Mount on page 7).
7. Mount the KT-2010 on the stand and secure it
with the provided M3 screw (see 12 in KT-2010
Tabletop Mount on page 7).
The table stand and tablet are now ready for use.

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Mounting KT-2010WM on a Wall
Install KT-2010WM safely on a wall using a standard single Gang in-wall junction box. The cables
are passed inside the wall and then connected to the rear side of the on-wall mount unit.
Figure 4: The on-wall mount’s measurements
Inserting the On-Wall Mount Unit
To mount the device using double-sided tape (for example on a glass surface):
1. Remove the I/O cover:
▪Take out the 2 M2 screws.
▪Insert fingers into the two slots and slide the cover down.
2. Connect any necessary cables to the KT-2010WM.
3. Replace the I/O cover, and close with the 2 M2 screws.
4. Attach the double-sided tape to the back of the wall bracket
(see 16 in KT-2010WM On-Wall Mount on page 7).
5. Click the wall bracket (see 15 in KT-2010WM On-Wall Mount
on page 7) onto the back of the I/O cover (push the bracket
into place while holding its top slightly outward).

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6. Secure the wall bracket to the tablet cover using the M3 screw.
7. Use the double-sided tape to fix the tablet on a wall.
The tablet is mounted.
To mount the device on a secured wall bracket:
1. Mount the wall bracket (15 in KT-2010WM On-Wall Mount on page 7)
_on the installation point (screws not provided).
2. Connect the tablet to the wall bracket (lift it into place while
holding the top of the tablet slightly outward).
3. Use the provided M3 screw to secure the tablet to the wall bracket and back cover.
The tablet is mounted. (Figure 5)

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Connecting Options
You can power the KT-2010 or KT-2010WM using any or all of the following options:
1. Connect the PoE-enabled LAN RJ-45 connector to your local area PoE-enabled network.
2. Connect the power adapter to the 12V DC connector on the rear side. The DC power supply
is optional: It can be purchased separately.
When both PoE and the power supply are connected to the Touch Panel, the unit is
powered by the power supply.
3. Use the internal battery (after initially charging the battery for 8 hours).
Figure 5: Powering the Touch Panel

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Essential KT-2010 / KT-2010WM
Settings
The first time you use the tablet, examine the following settings:
1. Set the device date and time; Setting the Date and Time on page 15.
2. Setup the Ethernet and/or Wi-Fi connections; Connecting to Wi-Fi or Ethernet on page 16.
3. Consider changing the time that the system checks for firmware (OS) updates;
Changing the Automated Firmware Update on page 18. By default this is set to midnight,
change it if you have no internet access at this time or prefer another time.
4. Consider changing the time that the system checks for Kramer Control (APK) updates;
Changing the Automated Kramer Control update on page 20. By default this is set to
midnight, change if you have no internet access at this time or prefer another time.
5. Setup the Kramer Control connection; Connecting the tablet to Kramer Control
on page 21.
6. Change the display language (if necessary); Setting the Display and Keyboard Language
on page 21.

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Controlling KT-2010 / KT-2010WM
Using Navigation Buttons or Gestures
By default, KT-2010 / KT-2010WM run the Kramer Control app and displays its login screen at
start-up. Log into Kramer Control to access the customizable interface set-up defined by your IT
department. You can also use the navigation buttons displayed at the bottom of the screen or
setup your device to use apple-style gestures.
Using navigation buttons
Swipe a finger upwards from the line at the bottom of the screen and release to see the navigation
buttons:
- Back –Returns to the previous screen (or opens the home page if there is none).
- Home –Opens the home page, see Using the Home Page on page 15.
- Recent apps –Scroll between the active apps.
Changing the navigation system
By default, navigation buttons are used, however the tablet can be set to use Apple navigation
gestures instead. To change the navigation method:
1. On the Home page, press Settings . The device’s Settings menu opens.
2. Select Advanced settings > System.
3. In the System menu, press Gestures and then System navigation.
4. Select Gesture navigation or 3-button navigation. If you are using Gesture navigation, the
sensitivity is adjustable.
Using Gesture navigation
•Back –Drag a finger inwards from the left or right edge of the screen.
•Home –Swipe a finger upwards from the line at the bottom of the screen and release.
•Recent apps –Swipe a finger upwards from the line at the bottom of the screen and hold.
Hiding the Navigation Bar
To hide/unhide the navigation bar:
1. On the Home page, press the Settings button . The device’s Settings menu opens.
2. In the Settings menu, open Player settings and enable Fullscreen mode.

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Using the Home Page
Swipe a finger upwards from the line at the bottom of the screen and release to see the navigation
buttons:
- Home –Opens the home page.
To lock the Home page settings with a security password, see Password Protecting Device
Settings on page 22.
The Home page contains the following icons:
- Chromium browser
- Tablet settings
- Kramer Control
- Kramer Control agent
Setting the Date and Time
The device arrives preset to New York time and you will need to set the correct time region.
To adjust the date and time settings:
1. On the Home page, press the Settings button . The device’s Settings menu opens.
2. Select Date & Time > Time zone.
3. Set the correct Region. The time will display correctly.

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Connecting to Wi-Fi or Ethernet
Connect an Ethernet cable to the device or activate Wi-Fi and setup a connection to your Wi-Fi. If
multiple network connections are used, Ethernet will be prioritized over any others.
If you are using 802.1X authentication, do Installing an 802.1X Certificate on page 17, before you
connect to the internet.
Connecting Ethernet
Ethernet connections must be plugged into the back of the device, see in Defining KT-2010 /
KT-2010WM 10" Touch Panel on page 6. By default, the IP address of the device is set
automatically by a DHCP server.
Enabling 802.1X authentication
1. Do Installing an 802.1X Certificate on page 17.
2. From the Home page, open the Settings screen .
3. In the Settings screen, select Network & Internet > Ethernet.
4. Make sure the Ethernet is disabled and then enable Security.
802.1X authentication cannot be applied to active Ethernet connections
5. Select 802.1X settings and input the EAP (Extensible Authentication Protocol) information.
Using a static IP address
1. From the Home page, open the Settings screen .
2. In the Settings screen, select Network & Internet > Ethernet.
3. Press Ethernet IP mode and select Static.
4. Enter the IP information and press Connect.
The static IP address is setup.
Connecting Wi-Fi
Enabling 802.1X authentication
1. Do Installing an 802.1X Certificate on page 17.
2. From the Home page, open the Settings screen .
3. In the Settings screen, select Network & Internet > Wi-Fi.
4. Make sure Use Wi-Fi is enabled. The device will scan and list the Wi-Fi networks.
5. Select a Wi-Fi SSID.
6. Check Advanced options and enter the Wi-Fi information in the fields that appear, then
press Connect.
7. If you are using 802.1X authentication, then add the certificate information.
802.1X is enabled.

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Installing an 802.1X Certificate
802.1X certificates enhance the security of network authentication. KT-2010 / KT-2010WM support
.pem, .pfx and .p12 certificate formats.
Installing a certificate is a two-stage process: First import the certificate and then set it up.
Importing an 802.1X certificate
1. Copy the certificate file to an empty USB flash drive.
2. From the Home page, open the Settings screen .
3. Select Advanced settings > Security > Encryption & credentials.
Figure 6: The path to Install from storage
4. In the Encryption & credentials screen, select Install from storage: The Install a certificate
screen opens.
5. Select the Wi-Fi certificate: The Recent files screen opens.
To browse to the file location, press the 3 lines at the top left of the screen.
6. Select the credentials file and install it, some certificates require you to know a password.
Setting up an 802.1X certificate
7. In the Settings screen, select Network & Internet > Wi-Fi.
8. Select Install from storage: The Install a certificate screen opens.
9. Select Wi-Fi certificate (also for Ethernet connections): The Recent files screen opens.
To browse to the file location, press the 3 lines at the top left of the screen.
After installing the certificates, see Connecting to Wi-Fi or Ethernet on page 16 for instructions on
using the certificates. Ethernet must be disabled before setting-up Ethernet certificates.

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Changing the Automated Firmware Update
KT-2010 / KT-2010WM arrive preset to check for firmware (tablet OS) updates at midnight every
day. If an update is found, the device will download the update file and install it. If you prefer to run
manual updates, you must manually download the update file and then install it in the tablet.
Changing the time of the automated firmware check
1. From the Home page, open the Settings screen .
2. Select Firmware update and then select Remote firmware upgrade URL.
Remote firmware upgrade URL is the site from which the firmware is downloaded.
The upgrade URL (case sensitive): https://cdn.kramerav.com/web/apk/remote_app_update_xml
Figure 7: The Firmware update page
3. A pop-up opens, inviting you to set the check time:
Figure 8: The Remote firmware upgrade URL page
4. To change the time that the system checks for updates, press Set check time and select a
new time.
5. Press OK to close the window and then press SET.
Changing (or clearing) the URL will disable the updates.

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Manually updating the firmware
Manual firmware updates require a downloaded firmware file from Kramer.
The firmware upgrade process requires:
•An empty USB flash drive to store the firmware file.
•A micro-USB OTG (on the go) cable to connect the USB flash drive to the tablet.
•Access to the back of the tablet.
You may need to remove the tablet from its mount for this purpose. The tablet should remain
connected to a power source such as PoE or the optional power adapter (see in Defining
KT-2010 / KT-2010WM 10" Touch Panel on page 6).
To upgrade the firmware
1. Download the firmware update file from the Kramer website at
https://www.kramerav.com/product/KT-2010#Tab_Resources.
▪Verify that you are using the correct KT-2010 / KT-2010WM firmware file as there maybe
more than one firmware file available.
▪Do not unzip the firmware update file.
2. Copy the firmware file to an empty USB flash drive.
3. On the tablet, open the Settings screen .
4. Select Firmware update and then select Firmware update (again).
5. Plug the USB flash drive into a micro-USB OTG cable and connect the cable to the back of
the tablet.
6. Click START FIRMWARE UPDATE.
The firmware update will then begin.

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Changing the Automated Kramer Control update
KT-2010 / KT-2010WM arrive preset to check for Kramer APK (Android Application Package)
updates at midnight every day. If an update is found, the device will download the update file and
install it.
Changing the time of the automated APK update check
1. From the Home page, open the Settings screen .
2. Select Remote APP upgrade URL.
Remote APP upgrade URL is the site from which the APK is downloaded.
The upgrade URL (case sensitive) is:
https://cdn.kramerav.com/web/apk/transformer-Kramer-AndroidR.xml
3. A pop-up opens, inviting you to set the check time:
Figure 9: The Remote APP upgrade URL page
4. Press Set check time to select a new time.
5. Press OK to close the window and then press SET.
Changing (or clearing) the URL will disable the updates.