KYOTA Genki M380 User manual

Genki M380
Massage Chair
User Manual
The World’s Most
Advanced Massage Chairs®

2
Staying Safe
To ensure safe use of the massage chair and avoid injury or unsafe conditions, please
read and follow all instructions before using product.
Safety Information
USE NOT RECOMMENDED FOR CERTAIN PERSONS
Use of massage chair may not be safe or suitable for persons with certain medical
conditions and could cause serious injury or death in some circumstances. If you have any
of the following conditions, please consult a physician before using the massage chair:
WARNING
- Use of implanted electronic medical devices
(such as a cardiac pacemaker)
- Pregnancy
- Cancer, malignant tumors, or other growths
- Osteoporosis or spinal fracture
- Other fractures or musculoskeletal injuries
- Loss of or reduced sensitivity to heat
- Implanted medical xation devices such as
rods, pins, etc.
- Recent surgery or sutures
- Skin diseases or skin injury
- High fever
- Certain pulmonary or breathing conditions
- Impaired circulation
To avoid possible death or serious injury to user or others, please read and follow these
instructions:
WARNING
- The areas under the footrest and behind the back rest are potentially dangerous for a child
or pet. The chair back is heavy and reclines with force. A small child or pet located behind
the chair could be crushed as chair is reclined resulting in serious injury or death. When chair
is reclined, small children or pets who have crawled under the leg rest may not be visible to
the user and could be crushed when leg rest is lowered or when chair is returned to upright
position. To avoid serious injury or death, check these areas carefully before reclining,
lowering leg rest, or returning chair to upright position.
- Chair should not be used by children under age 14. Small children could be trapped or injured
by airbags, heating mechanism, or moving parts. When chair is not in use, unplug unit and secure
chair so that children cannot accidentally power on and operate chair.
- Children over age 14, persons with reduced physical, sensory, or mental capabilities, and elderly or
frail persons should exercise caution and use massage chair only when supervised or assisted by a
person over 16 years of age.
- Chair has a heated surface and could cause burns, particularly in persons with reduced sensitivity
to heat. Such persons should use the chair only after consulting with a physician and should use
extreme caution during any physician-approved use.

3
To avoid the risk of minor injury or discomfort, or damage to the massage chair or other
property, please read and follow these instructions for safe use of massage chair:
CAUTION
- Do not stand or stack heavy objects on footrest.
- Do not operate heating features of chair while under a blanket or pillow. Excessive heating can occur
and cause re, electric shock, or injury to persons.
- To avoid pinching or crushing, please do not place body parts, especially ngers and toes, between
parts of chair and keep clear of moving parts.
- To avoid overheating, injury or discomfort from overuse, do not fall asleep while using massage chair
and do not use for extended periods of time (longer than 20 minutes).
- Avoid use while under the inuence of alcohol, medications or other substances that my cause
drowsiness, disorientation, or impairment of judgment or motor skills.
- Do not use the massage chair right after a meal, as it may cause discomfort.
- If you feel any abnormal discomfort during the operation of the massage chair, turn o the power
immediately and discontinue use.
- Do not use this appliance when ambient temperature is over 40 C (104 F).
- Do not use this appliance in humid or dusty environment, or when any part of the body is in contact
with plumbing or any similar ground.
- Never operate the appliance with the air openings blocked. Keep the air openings free of lint, hair,
dust and the like.
- Do not use outdoors.
- Do not operate where aerosol (spray) products are being used or where oxygen is being
administered.
- Place the product on a at, level oor to reduce risk of tipping or overturning.
- Do not use or store near heat or open ame.
- Intended only for users who weigh below 300 lbs.
- Use this product only for its intended use as described in this manual. Do not use attachments not
recommended by the manufacturer.
- Massage chair intended only for use by one person. Do not use by two or more persons at the same
time to avoid damage to the product.
- Do not allow children to stand, jump, or play on or around massage chair, even when it is not
powered on or in use.
- Remove personal accessories from arms and empty pockets while using the massage features of the
chair.
- Check the upholstery under the cushions and other spots for damage or loose objects that may
cause injury or damage chair while operating. If any damage is present, do not use the massage
chair and refer to a qualied service professional for servicing.
- To avoid damage to chair, walls, or other objects, make sure there are no obstacles behind the chair
and there is enough clearance before adjusting the backrest or leg rest angle.
- Please be seated properly while using the product.

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4
WARNING
- To avoid risk of electric shock, connect this unit to a properly grounded outlet only. See Grounding
Instructions on pg. 7.
- Always unplug massage chair from the electrical outlet immediately after use and before cleaning.
An appliance should never be left unattended when plugged in. To disconnect, turn all controls to
the o position, then remove plug from outlet.
- Do not use massage chair and unplug from outlet during thunder or lightning storms, and before
putting on or taking o parts.
- To ensure safe operation, power must be supplied only at standard 110 voltage, to the
specications of the appliance. Conrm that the power voltage stated on the rating label
corresponds to your local electricity supply.
- The massage chair should be used only with the power supply unit provided. Do not use with any
other power source
- Do not use a wet or damp hand to unplug the cord to avoid electric shock.
- Do not pull on the power cord to unplug. Grip by plastic end nearest outlet to unplug power cord.
- Do not squeeze, over bend, pull hard, or twist the power cord. - Keep the power cord away from
heated surfaces.
- Do not carry or drag the chair by power cord or use cord as a handle.
- If there is any smoke or unusual smell while using massage chair, stop using immediately and
unplug the power cord.
- Never operate the chair if it has a damaged power cord or plug. If the power cord is damaged, it
must be replaced by the manufacturer or its service agent or a similarly qualied person to avoid a
hazard.
Do not disassemble, dismantle or attempt to repair massage chair. Such actions, as
well as misuse of product, may cause damage to or failure of massage chair and may
void the manufacturer’s warranty. For repairs, please contact an authorized dealer or
repair agent at 603-910-5000. For additional details concerning terms, conditions and
limitations of warranty, see https://innitymassagechairs.com/warranty-info.
- To avoid damage to chair or oors, do not drag or push the chair or roll its casters on wood oor
or carpet. See instructions on p.6 for safely moving chair.
- If massage chair is not working properly, has been dropped or damaged, or has been dropped into
water or exposed to ooding, return the appliance to a service center for examination and repair
before attempting to use.
- Do not drop or insert any object into any openings in chair.
Staying Safe

5
Foot Adjust
External Structure
Remote Control
Your Chair
Backrest cover
LED light
Power input
Power switch
Caster
Multi-Functional Screen
Voice
Command
Zero
Gravity
ZERO
Seat Back
Position
OK
OK
Pause
Power
Directional
Button
Auto
Home Foot Roller

Welcome to
Thank you, and congratulations on purchasing your very own Kyota Massage Chair
product - you’ve made a great buying decision. Welcome to the Kyota family.
Inside this manual, you will nd everything you need to setup and safely enjoy your
chair. Please review the entire manual before assembling or using your chair.If you
are assembling the chair yourself, please see the Assembly Guide next and reference
the online assembly video. 
For convenience, we’ve also created a Quick Start Guide.We suggest you keep it in
the remote pocket as a tool to get to know all the features of your new chair.
Sit back, relax, and enjoy your new Kyota massage chair!
Register your product at www.kyotamassagechairs.com/
warranty/registration to ensure it is in our system. This will
simplify the warranty process should you ever need it.
Alternatively, scan the QR code to go directly to the URL above. SCAN CODE
Before assembling your chair, watch an assembly video at:
www.kyotamassagechairs.com/assembly-tutorials
Alternatively, scan the QR code to go directly to the URL above.
SCAN CODE
Warranty Registration
Assembly Video

Chair Features
- 43” L-Track
- Zero Gravity
- Zero Wall Space-saving Technology
- Calf Rollers & Oscillation
- Bluetooth Technology
- Decompression Stretch
- Reflexology
- Automatic Footrest Extension
- USB Charging Port
- Lumbar Heat
- Body Scanning
- Four Wheel Massage Mechanism
- Airbag Compression Therapy
- Intelligent Voice Control
- Massage Program Memory Storage

Table of Contents
Preparation
Chair Setup
Getting Started
Installation Site
Clearance Space for the Chair
Floor Protection
Move Methods
Connect to Power
10
10
10
11
12
Main Power Switch
Adjust Pillow
Body Scanning
Reduce the Intensity of your
Massage - Manually
Getting out of the Chair
Chair Entry and Exit Hazards
USB Charging Port
12
12
13
13
13
14
15
Auto Programs
Airbag Massage
Airbag Region
Airbag Intensity
Back Heat
Foot Rollers
Calf Rollers
Intelligent Voice Control
Program Memory Storage
16
18
18
18
19
19
19
20
21
Timer
LED Lights
Language
Bluetooth Audio
Remote Control Beep
Sleep Mode
Remote Control Screen Idle
22
22
22
23
23
23
23
Troubleshooting
FCC Information
Frequently Asked Question
Specications
26
26
27
27
Settings
Fixing Issues
Manual Programs
Massage Mode
Massage Position
Massage Speed
Massage Width
Foot Rollers
Calf Rollers
24
24
24
25
25
25
25
Create a Massage
Staying Safe
Staying Safe
2
5

10
- 2” clearance for the recline of the backrest; 14” clearance for the extension of footrest and
sliding forward of the chair.
- Keep it 3 feet away from the TV, radio or other audio & video appliance to avoid signal
interference.
Clearance Space for the Chair
Installation Site
Preparation
We recommend to place a piece of thin carpet or soft mat underneath it to avoid damaging the
oor.
Floor Protection
Massage chair
Floor
Carpet
14”2”
- Do not use the massage chair in high moisture environment such as near swimming pool or bathroom to prevent
electric shock accident.
- Please keep the massage chair away from heated surfaces to prevent re hazard or damage to the product.
WARNING
- Keep the distance between the power socket and power switch within 60” to avoid damage of power cord while
massage chair sliding forward.
- Straighten the power cord while in use to avoid tangle or damage.
- When the massage chair sliding forwards or back, please check to make sure there is no children, pets or other
obstacles around to avoid accident.
CAUTION

11
- Apply pressure to the back of the massage chair from behind to pivot on the Castors. Have a
second person up front to guide the Footrest until in the correct position. Maintain clearances
as mentioned above. Gently lower into place. Do not pull on the side arms.
Move Methods
- Do not move the chair when there is a user inside.
- To carry this product, do not lift by the footrest or armrest, hold the chassis and steady the backrest (have 4 or more
people to carry the product).
CAUTION
Connect to Power
Plug into a 110V grounded outlet.
WARNING– Improper connection of the equipment-
grounding conductor can result in a risk of electric shock. Check with
a qualied electrician or serviceman if you are in doubt as to whether
the product is properly grounded. Do not modify the plug provided
with the product – if it will not t the outlet, have a proper outlet
installed by a qualied electrician.
This product is for use on a nominal 120-V circuit and has a grounding
plug that looks like the plug illustrated. Make sure that the product is
connected to an outlet having the same conguration as the plug. No
adapter should be used with this product.
Earthing
This massage chair is a Class 1 electrical appliance. Make sure to use a
grounded outlet to the grounded power supply circuit and a properly
installed earth grounding rod with ground connection, to avoid
electric shock.
Grounded
outlet
Grounding pin
Grounding Instructions
To avoid risk of electrical shock, turn power switch o before plugging unit into electrical outlet. Use only
with properly grounded outlet (3 prong). Do not plug into ungrounded outlet.
WARNING

12
To power up the chair, ick the main power switch located on the back of the base of the chair
to ON.
Main Power Switch
Getting Comfortable
Chair Setup
Take a seat in the chair and take note of where the neck pillow rests on your neck. Adjust the
pillow so that it rests comfortably in the arch of your neck. Do this by removing it from the
velcro, aligning it, and then reattaching to the velcro once it is in the desired position.
Adjust Pillow
Main power switch
Power cord input
CAUTION
- Children should be supervised to ensure that they do not play with the chair or touch the power box.
- Always unplug the massage chair from the electrical outlet immediately after use.
- Unplug from outlet during thunder or lightening storms, and before putting on or taking o parts.
- Turn o the power switch and unplug the massage chair from the electrical outlet while not in use to avoid children
power on the massage chair accidentally.
- When not in use for a long period of time,we recommend that the chair be covered, the power cord be coiled and that
the unit be placed in an environment free of dust and moisture.

13
Select any auto program and press the OK
button. The chair will automatically begin
scanning your body, mapping your back,
shoulders, and neck. During this process it is
important to remain seated back into the chair
without lifting your head.
The scan can be viewed on the remote control
screen. If ne tuning is needed just after your
body scan, wait for the shoulder adjust prompt
to appear and then use the Back Adjustment
buttons to move the massage rollers up or down
for the perfect shoulder kneading position.
Truet™ Body Scanning
To easily exit the chair at any time, press the ON/OFF power button on the remote control to
restore the chair to the upright position.
WARNING! Check to make sure children and pets are clear of chair before pressing on/o
button to return chair to upright position. See next page for detailed hazard warnings.
Getting out of the Chair

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14
Chair Entry and Exit Hazards
WARNING! The areas under the footrest and behind the back rest are potentially dangerous
for a child or pet. The chair back is heavy and reclines with force. A small child or pet located
behind the chair could be crushed as chair is reclined resulting in serious injury or death. When
chair is reclined, small children or pets who have crawled under the leg rest may not be visible
to the user and could be crushed when leg rest is lowered or when chair is returned to upright
position. To avoid serious injury or death, check these areas carefully before reclining, lowering
leg rest, or returning chair to upright position.
Make sure to check for children
or pets between the chair
back and the base of the
chair before entering zero
gravity recline.
Make sure to check for children
or pets underneath the footwell
before exiting zero gravity recline
and returning to upright position.
Make sure to check for children
or pets between the footrest
and the chair body before
lowering the legrest.
DANGER
DANGER
DANGER
Chair Setup

USB Charging Port
Another feature of your chair is an in-built USB port for charging your devices. The USB
charging port can be found on the left hand side of the seat opposite the remote cord.
USB Charging Port
15

16
Auto Programs
Getting Started
When massage chair is
operating, press the AUTO
button on the remote control
to enter Auto Program Menu.
Choose from Quick, Full Body,
Rest & Relax, Recharge,
Recovery, Stretch, Neck &
Shoulder, Back Relief, Lower
Body, Stress Relief, Renew,
and Athlete. Press OK to
enter the program you desire.
Selected program will show on
the home screen.
Navigating the remote
To show the Auto Programs list: Use the directional
buttons to highlight AUTO PROGRAM from Home
display, press OK button to select. Press up or down
button to navigate amongst the 12 auto programs.
To select an auto program: Use the up and down
directional buttons to highlight the program you wish
to run. Press OK button to select and begin program.
OK
AUTO
Quick
Programs Icon
Recovery
Full Body
Stretch
Neck & Shoulder
Back Relief
Lower Body
Stress Relief
Renew
Athlete
Rest & Relax
Recharge

17
Featuring neck, back, and waist kneading this massage
relaxes muscles, improves circulation and aids in recovery.
Try this program after sports activities and
exercise.
Relieving lower and upper back pain. Assists in relieving lower and upper back pain
through focused kneading of the hip area.
Reduce built up tension carried in the body
from everyday stress.
Designed to help minimize stress carried in the
neck, shoulders, lower back, and feet.
Alleviate tension in the lower half of the body. Targets the lower back, buttocks and feet.
This program is recommended to relieve
lower back pain.
Focuses on the lumbar vertebra with targeted kneading
and tapping massage to relieve tension.
Soothing pain and tension in the neck and
shoulders.
A sequence of neck, shoulder, and upper back massage
techniques.
Designed for morning or midday relaxing. Yoga like stretching motions combined with deep shiatsu
massage helps to boost the vitality of muscles.
Helps to relax and recover the main back
muscles along your spine.
Assists in relieving lower and upper back pain through a
series of massage techniques.
Recharge and re-vitalize your tired muscles
after physical exertion.
Uses moderate pressure to decrease recovery time after
physical exertion, relieve the body of stress and improve
circulation.
Best for winding down and re-energizing
yourself after a long day.
Inspired by Thai massage. This strong kneading and shiatsu
massage effectively decompresses the entire body.
This program is the best choice to relax tired
muscles and increase physical vigor.
Comprehensive massage session using deep tissue
kneading, and tapping.
Rapid demonstration of all massage techniques and chair
motions.
A quick way to feel all the massage techniques
and chair movements in a brief 8 minute session.
What for? Description

18
Airbag Region
Getting Started
Select AIR MASSAGE from Home display, press up or down button to
navigate among: POSITION and INTENSITY.
Airbag Massage
Select HEAT from Home display, press right
button, then press up or down button to navigate
to desired heat level: 1 = low, 2, 3 = high, or OFF.
Press OK button to select the heat level.
Back Heat
Navigate to POSITION, press right button, then use the up or down
button to select your desired airbag region: Full Body, Upper Body, or
Lower Body. Press OK button to select the airbag region.
Airbag Intensity
Navigate to INTENSITY, press right button, then use the up or down
button to select your desired intensity: 1 = light, 2, 3, 4 = rm, or O.
Press OK button to select the airbag intensity.

19
Select MANUAL PROGRAM from Home display,
press right button, then use the up or down
button to navigate to FOOT ROLLERS. Press right
button, then use the up and down buttons to
select your desired foot roller speed: 1 = slow, 2,
3 = fast, or O (deactivate foot roller). Press OK
button to select the speed level you desire.
Alternatively, press the Foot Roller button on
your remote control. Pressing this button will
turn o Foot rollers, press again to also turn o
Calf rollers, press again to resume both. Your
current foot roller speed is displayed in the in-
use screen in the top left corner.
Select MANUAL PROGRAM from Home display,
press right button, then use the up or down
button to navigate to CALF ROLLERS. Press right
button, then use the up and down buttons to
select your desired calf roller speed: 1 = slow, 2,
3 = fast, or O (deactivate foot roller). Press OK
button to select the speed level you desire.
Alternatively, press the Foot Roller button on
your remote control. Pressing this button will
turn o Foot rollers, press again to also turn o
Calf rollers, press again to resume both. Your
current foot roller speed is displayed in the in-
use screen in the top left corner.
Foot Rollers
Calf Rollers

20
Getting Started
Your chair comes with built in intelligent voice
control. This feature allows you to control your
chair and massage experience completely hands-
free by using one of the many voice commands.
Voice Control will only work when the chair is
powered on and active or within 20 minutes of
an auto program ending.
To activate the intelligent voice control function,
simply say ‘Hey Kyota’, pronounced ‘Key-oh-ta’,
or press the voice control button on the remote
control. You may now give your chair any of the
commands below within 6 seconds. Make sure
to speak clearly and slowly. After 6 seconds the
Intelligent Voice Command function will turn o
automatically and must be awakened again.
You can also activate intelligent voice control
by using the remote control. Press the Voice
Command button on your remote control, once
to awaken Voice Command, or hold down for 4
seconds to turn o voice control listening.
Turn O Listening
At any time, Simply press and hold the
Voice Command button for 4 seconds
then release. Turn back on by pressing
the Voice Command button again.
Intelligent Voice Control
Voice Command
button
”Change to Point Mode”
”Go a Little Down”
”Go a Little Up”
“Quick”
”Full Body”
“Rest and Relax”
”Recharge”
”Recovery”
”Stretch”
”Neck & Shoulder”
”Back Relief”
Commands Manual Commands
”Lower Body”
”Stress Relief“
”Renew”
”Athlete”
”Turn Chair OFF”