
Warranty
HPM Legrand warrants this product for a period of five years from the
date of purchase.
These goods come with guarantees that cannot be excluded under
the Australian and New Zealand Consumer Laws. You are entitled to a
replacement or a refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired if the goods fall to be acceptable quality and the failure does not
amount to a major failure.
See the Warranty card enclosed with this product for further details.
Customer Service
For all Customer Service and Technical Support
please call Monday to Friday during business hours.
LE07020AAB07/14
8 Troubleshooting
HPM Legrand Australia
1300 369 777
www.hpmlegrand.com.au
HPM Legrand New Zealand
0800 476 009
www.hpmlegrand.co.nz
ABN: 31 000 102 661
PROBLEM POSSIBLE CAUSE SUGGESTED SOLUTION
Light does not switch ON
when there is movement in
the detection area.
1. No mains voltage. Check all connections, circuit breakers and switches.
2. Bulb faulty or missing. Check and replace if required.
3. Nearby lighting is too bright. Redirect the sensor or relocate the unit.
4. Controls set incorrectly. Readjust the sensor angle or control knob.
5. Sensor positioned in wrong direction. Redirect the sensor and/or adjust.
Light switches ON for no
apparent reason (false
trigger).
1. Heat from lamp body activating sensor. Adjust PIR sensor or lamp body to allow a minimum
gap of 40mm between lamp body and sensor head.
2. Heat sources such as air-con, vents, heater flues,
barbecues, other outside lighting or moving cars are
activating sensor.
Adjust direction of sensor head away from these
sources.
3. Animals/birds e.g. possums or domestic animals. Redirecting sensor head may help.
4. Interference from switching off electric fans or lights
on the same circuit as your sensor.
Should the false triggering become troublesome,
consider:
(a) have the other switches checked for arcing faults;
(b) replacing noisy fluorescent tubes and/or starters
and
(c) connecting the sensor to a separate circuit. (In
most cases where one or more of the above
suggestions have been carried out, false triggering
has been reduced).
5. Reflection from swimming pool or reflective surfaces. Redirect sensor
Light remains on. 1. Continuously false triggered. Redirecting sensor head may help.
2. Time adjustment is set too long. Reduce time.
Light switches on during
daylight.
Lux control knob is set to daylight position. Turn the Lux control knob to desired light level setting.
When setting Lux controls
in daylight the detection
distance becomes shorter.
Interference by sunlight. Re-test at night.
Disclaimers:
This product must be installed and used as per these instructions and
installed by a licensed electrician. An IP rating of IP66 is generally
considered suitable for fully exposed external installations and for areas
subject to hose down. The IP rating of this product is only valid when
installed on a flat and non-porous surfaces. Additional sealing may be
required for irregular surfaces. The fixing screws on this product should
be tightened to a maximum torque of 0.8Nm. Over tightening may damage
the product. This product contains no serviceable parts and no attempt
should be made to repair it. If the product is faulty it should be discarded.
This product has been designed to operate in ambient temperatures 0°C to
40°C. Extended exposure to UV rays (such as exposure to direct sunlight)
may cause discolouration of this product. This product is not suitable
for installation in hazardous and/or corrosive areas. The material in this
product may vary in colour from batch to batch. Colour matching from one
batch to another cannot be guaranteed. Electrical installations periodically
receive transient over voltages. This product has been designed to minimise
the effect of such voltages on connected equipment. It may not give full
protection for extreme overvoltage transients such as those resulting from
a close lighting strike. This product has been designed to operate on a
nominal supply voltage of 230V -6% to 240Va.c. +6%. This product utilises
Intellectual property in the form of registered designs, trademarks, and/or
patents. Such intellectual property remains the property of HPM Legrand
in all cases. HPM Legrand reserves the right to modify the specification of
this product at any
time.
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