LG MultiSITE VM3 User guide

START-UP GUIDE
LG MultiSITETM VM3
Model Number: PBACNBTR1A

The instructions included in this manual must be followed to prevent prod-
uct malfunction, property damage, injury, or death to the user or other
people. Incorrect operation due to ignoring any instructions will cause
harm or damage. A summary of safety precautions begins on page 4.
Do not throw away, destroy, or lose this manual.
Please read carefully and store in a safe place for future reference.
Content familiarity required for proper installation.
For more technical materials such as submittals, engineering
databooks, and catalogs, visit www.lghvac.com.
For continual product development, LG Electronics U.S.A., Inc., reserves the right to change specifications without notice.
©LG Electronics U.S.A., Inc.
This document, as well as all reports, illustrations, data, information, and other materials are the property of LG Electronics U.S.A., Inc.
PROPRIETARY DATA NOTICE
This document, as well as all reports, illustrations, data, information, and other
materials are the property of LG Electronics U.S.A., Inc., and are
disclosed by LG Electronics U.S.A., Inc., only in confidence.
SUG_MultiSITE_VM3_02_17

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Start-Up Guide
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
TABLE OF CONTENTS
Safety Instructions.......................................................................................................................................................................................4
Introduction..................................................................................................................................................................................................9
LG MultiSITETM VM3 Controller .................................................................................................................................................................................... 9
Commissioning Overview..........................................................................................................................................................................10
Commissioning overview............................................................................................................................................................................................ 10
Commissioning differences in Niagara 4.................................................................................................................................................................... 10
Factory-shipped state..................................................................................................................................................................................................11
Secure storage and the SD card .................................................................................................................................................................................11
Inserting or removing microSD card........................................................................................................................................................................... 12
Preparation for Commissioning .................................................................................................................................................................13
Providing power and connectivity............................................................................................................................................................................... 13
Software version and host platform requirements...................................................................................................................................................... 13
Preparing for new MultiSITE VM3 commissioning ..................................................................................................................................................... 14
Connecting to MultiSITE VM3 .................................................................................................................................................................................... 15
Running the Commissioning Wizard .........................................................................................................................................................16
Starting the Commissioning Wizard ........................................................................................................................................................................... 17
Installing or updating licenses .................................................................................................................................................................................... 18
Installing or updating licenses from les..................................................................................................................................................................... 19
Setting enabled runtime proles................................................................................................................................................................................. 21
Specifying a station database to install ...................................................................................................................................................................... 22
Installing lexicons ....................................................................................................................................................................................................... 24
Selecting modules ...................................................................................................................................................................................................... 25
Installing or upgrading core software.......................................................................................................................................................................... 27
TCP/IP conguration .................................................................................................................................................................................................. 28
Conguring system passphrase ................................................................................................................................................................................. 30
Removing platform default user account.................................................................................................................................................................... 31
Conguring additional platform daemon users........................................................................................................................................................... 34
Reviewing and nishing Commissioning Wizard ........................................................................................................................................................ 35
Platform services (station) and administration...........................................................................................................................................39
About Platform Services............................................................................................................................................................................................. 39
PlatformServices properties ....................................................................................................................................................................................... 41
Reviewing and adjusting PlatformServices properties for MultiSITE VM3 42
Controller-specic PlatformServices properties.......................................................................................................................................................... 43
Optional platform administration................................................................................................................................................................................. 44
Reference Information...............................................................................................................................................................................47
IP changes history ...................................................................................................................................................................................................... 47
Shutdown operations.................................................................................................................................................................................................. 48
Restoring factory defaults........................................................................................................................................................................................... 49
System shell ............................................................................................................................................................................................................... 51

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LG MultiSITETM VM3
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
Do not use or store ammable gas or combustibles near the unit.
There is risk of re, explosion, and physical injury or death.
Disconnect power before installing or servicing the unit.
There is risk of physical injury or death due to electric shock.
Do not touch any exposed outdoor unit wiring, terminals, or other electrical components with tools or exposed skin. Only
qualied technicians should install, use, or remove this unit.
Improper installation or use may result in re, explosion, electric shock, physical injury and/or death.
TABLE OF SYMBOLS
The instructions below must be followed to prevent product malfunction, property damage, injury or death to the user or other people. Incor-
rect operation due to ignoring any instructions will cause harm or damage. The level of seriousness is classified by the symbols described
below.
SAFETY INSTRUCTIONS
DANGER
This symbol indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury.
WARNING
This symbol indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION
This symbol indicates a potentially hazardous situation which, if not avoided, may result in minor or
moderate injury.
Note:
This symbol indicates situations that may result in equipment or property damage accidents only.
This symbol indicates an action that should not be performed.
This document describes the initial Niagara 4 software installation and configuration for a QNX-based LG MultiSITETM VM3 controller, using
LG MultiSITETM Supervisor (versions Niagara 4.1 and later).
Refer to the LG MultiSITETM VM3 Installation Manual for installation instructions for the controller.
DANGER

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©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
All electric work must be performed by a licensed electrician and conform to local building codes or, in the absence of
local codes, with the National Electrical Code, and the instructions given in this manual.
If the power source capacity is inadequate or the electric work is not performed properly, it may result in re, electric shock, physical injury or death.
Do not change the settings of the protection devices.
If the pressure switch, thermal switch, or other protection device is shorted and forced to operate improperly, or parts other than those specied by
LG are used, there is risk of re, electric shock, explosion, and physical injury or death.
Dispose of any packing materials safely.
• Packing materials, such as nails and other metal or wooden parts may cause puncture wounds or other injuries.
• Tear apart and throw away plastic packaging bags so that children may not play with them and risk suffocation and death.
Do not install the MultiSITE VM3 unit if it will be exposed to rain or other precipitation. Do not install the unit in a
location exposed to open ame or extreme heat. Do not touch the unit with wet hands.
There is risk of re, electric shock, physical injury and/or death.
WARNING
Wear protective gloves when handling equipment.
Sharp edges may cause personal injury.
CAUTION
SAFETY INSTRUCTIONS

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LG MultiSITETM VM3
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
SAFETY INSTRUCTIONS
Note:
Disconnect power before installing or servicing the unit.
There is risk of equipment damage or degraded performance.
MultiSITE VM3 unit is for use with select LG air conditioning systems only. Do not attempt to use this unit with any other
type of system.
There is risk of equipment damage or degraded performance.
Clean up the site after all procedures are nished, and check that no metal scraps, screws, or bits of wiring have been left
inside or surrounding the controller or indoor units.
Do not allow water, dirt, or animals to enter the controller.
There is risk of unit failure or degraded performance.
Do not spill water or other liquid on the inside of the controller. Do not drop the controller into water. If the unit is
immersed in water or other liquid, contact your local authorized LG distributor for support.
There is risk of unit failure or degraded performance.
Remove all power to controller before attaching (plug in) or detaching (unplug) any option module.
There is risk of possible equipment damage.
Do not remove the controller’s cover.
No congurable or user-serviceable items (such as jumpers or a battery) require cover removal. All items are accessible as switches and connectors
on the unit’s top, bottom, and side, or behind the unit’s front access door or microSD card shutter.
This device is only intended for use as a monitoring and control device. Do not use it for any other purpose.
There is risk of data loss or equipment damage.
Before removing or inserting the microSD card, disconnect all power to the controller and use static discharge precautions.
There is risk of equipment damage.
The MultiSITE VM3 unit is not compatible with a Power-Over-Ethernet (POE) network. Do not connect the controller on a
network segment which carries power.
The unit may fail.

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Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
Certifications
The MultiSITE VM3 controller has the following agency listings, compliances, and certifications:
• UL-916, Energy Management Equipment - Edition 4
• FCC Part 15, Class B - Federal Communications Commission, with FCC Part 15, Subpart C - WiFi
• ICES-003, Class B - Industry Canada Interference-Causing Equipment Standard
• RoHS 2 (Restriction of Hazardous Substances), Directive 2011/65/EU.
CE Declaration of Conformity (Council Directive 004-108-EC)
ACMA, complies with the requirements of the relevant ACMA Standards. This document covers mounting and wiring of the fol-
lowing products.
CERTIFICATIONS

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LG MultiSITETM VM3
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
Federal Communications Commission (FCC)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Canadian Department of Communications (DOC)
This device complies with Industry Canada License-exempt RSS standard(s). Operation is subject to the following two conditions: 1) this de-
vice may not cause interference, and 2) this device must accept any interference, including interference that may cause undesired operation
of the device.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain ap-
proved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be
so chosen that the equivalent isotropically radiated power (EIRP) is not more than that necessary for successful communication.
The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel
mobile satellite systems.
Approved Antenna Listing
• ANT-DB1-RAF-RPS
Transmitter Module Listing
• Contains Transmitter Module FCC ID: W98-12977
• Contains Transmitter Module IC: 8339A-12977
To comply with FCC and Industry Canada RF exposure limits for general population /uncontrolled exposure, the antenna(s) used for this
transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter.
COMPLIANCE AND APPROVALS

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Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
INTRODUCTION
LG MultiSITETM VM3 Controller
The MultiSITE VM3 (Model number: PBACNBTR1A) is a compact and powerful controller and server platform designed for connecting
multiple and diverse devices and sub-systems. Powered by the Niagara Framework®, the MultiSITE VM3 provides an open system solution
including integrated control, supervision, data logging, alarming, scheduling, and network management. The MultiSITE VM3 streams data
to a standard web browser accessible via an Ethernet or wireless LAN, or remotely over the Internet. The MultiSITE VM3 controller offers a
scalable solution to meet future challenges of building integration and enterprise connectivity. It is also designed and engineered for compat-
ibility with LG air conditioning systems.
Installation
Mount the controller in a location that allows clearance for wiring, servicing, and module removal. Refer to the MultiSITE VM3 Installation
Manual for installation and mounting instructions, and also for environmental requirements for the operation of MultiSITE VM3 controller.
Driver configuration and GUI
Refer to the MultiSITE VM3 User Manual for details on configuring the LG Niagara 4 driver to monitor and control LG HVAC equipment. The
User Manual also describes the features of the controller’s GUI (graphical user interface).
About this guide
This guide describes the initial Niagara 4 software installation and configuration for a QNX-based MultiSITE VM3 controller, using MultiSITE
Supervisor (versions Niagara 4.1 and later). Before beginning the commissioning process described in this document, you must have the
MultiSITE VM3 controller with you, so that you can power it on and off as needed.
After you complete the commissioning process described in this document, you can mount and wire the MultiSITE VM3 controller. The infor-
mation in this document is intended for an engineer, technician, or service person who is performing control system installation.
LG MultiSITE™ VM3 will be referred to as MultiSITE VM3, and LG MultiSITE™ Supervisor will be referred to as MultiSITE Supervisor in this
manual.
Figure 1: MultiSITE VM3 Controller.
* Niagara Framework, Niagara 4 Framework, and the NiagaraAX Framework are trademarks of Tridium, Inc. LON, LonMark, LonTalk, and LonWorks
are registered trademarks of Echelon Corporation. *BACnet is a registered trademark of ASHRAE. Microsoft, Excel, Internet Explorer,
Windows, Windows Vista, Windows Server, and SQL Server are registered trademarks of Microsoft Corporation. Oracle and Java are registered
trademarks of Oracle and/or its afliates. Mozilla and Firefox are trademarks of the Mozilla Foundation. All other product names and services men-
tioned in this publication that is known to be trademarks, registered trademarks, or service marks are the property of their respective owners.
LonWorks®

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LG MultiSITETM VM3
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
Commissioning overview
MultiSITE VM3 controllers are shipped from the factory with a bare minimum of Niagara 4.1 software to run a platform daemon, along with
a Tridium certificate, but not all items needed to run any type of station. Using Niagara 4.1 MultiSITE Supervisor, you can open a platform
connection to the controller to begin the commissioning process.
After booting the controller, establish a platform connection to the new controller and commission it to install the necessary Niagara 4 core
software, selected modules, licenses, and to perform other platform configuration. Some important related tasks include setting the following
for the controller:
• IP network address, and related IP networking parameters
• Platform daemon user(s), for platform login
• Time and date (or simply sync with your PC’s time)
To do this you use the platform Commissioning Wizard.
• The Commissioning Wizard is the only way to install the needed core software in a MultiSITE VM3 controller. Most steps in the Commis-
sioning Wizard are also available as separate platform views. For example, there is a Software Manager, License Manager, and many
others. Using these views individually may be useful after commissioning a MultiSITE VM3.
However, always use the Commissioning Wizard to commission a new MultiSITE VM3 for Niagara, as well as to upgrade any MultiSITE VM3
from one Niagara point release to another. Make sure a license file is available.
Commissioning differences in Niagara 4
The following items have been added to the Commissioning Wizard process in Niagara 4:
• The “Congure Runtime Proles” step reects the differences in software modules, as refactored for Niagara 4. However, the basic prem-
ise for installing only the types of modules needed for the intended application (preserving storage space on the controller) remains the
same.
• The wizard will not let you commission and install a unit with the factory default platform user credentials. Instead, a step requires you to
replace this default platform admin user with a different user name, and specify a “strong” password for this admin account. Optionally, you
can create additional platform admin accounts in the controller (up to 20). Each platform admin account must have a unique user name,
and also use a strong password. Note each account has the same (full) platform admin access. Users can change their password and also
create additional platform admin accounts.
COMMISSIONING OVERVIEW

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Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
Factory-shipped state
The factory-shipped state of a controller has the following default settings for IP address, HTTP port and Platform credentials.
IP address
When shipped, a new MultiSITE VM3 controller is pre-configured with an IPv4 address in the range:
192.168.1.140 (primary “LAN1” port; the “LAN2” port is disabled). The default subnet mask is: 255.255.255.0.
You change these IPv4 network settings during your startup commissioning of the MultiSITE VM3.
HTTP port for platform access
When shipped, the MultiSITE VM3’s platform daemon is configured to listen on HTTPS port 5011. Often, this is left at default. However, if
a different port is needed for a platform connection (perhaps for fire wall reasons), you can change this during the commissioning of the
MultiSITE VM3.
Platform daemon credentials
Any MultiSITE VM3 controller is shipped with default platform daemon (administrator) credentials.
Initially, you use these default credentials to open (login) a platform connection to the MultiSITE VM3. Like the factory-assigned IP address,
default credentials are temporary. During your startup commissioning, you must replace this platform admin account with at least one differ-
ent platform admin user. Be sure to guard the credentials for such platform users closely.
Note:
The Niagara 4 Commissioning Wizard does not allow you to commission and startup a controller while retaining the factory platform user.
Secure storage and the SD card
On a MultiSITE VM3, the SD card is the primary storage media for all data and configuration related to the software installation. Since the SD
card can be easily removed and the data duplicated, the sensitive data is encrypted when stored on the card. Files are stored in encrypted
format, but decoded on the fly as they are accessed.
Sensitive data includes the following:
• Credentials for accessing a WiFi network
• Niagara key material
• Private key les
• OS account credentials
The system is designed in a way that protects this data, while at the same time allowing you to move an SD card from a unit that suffered a
hardware failure to a new unit with minimal effort.
In this scenario, the SD card inserted into the replacement unit contains the system passphrase for the original unit, which does not match
the one in the replacement unit. This results in the boot sequence failing due to the passphrase mismatch (indicated by Stat LED flashing
with a 50% duty cycle with a 1 second period).
You are then prompted to enter the system passphrase (for the original unit which is stored on the SD card) via serial connection. You must
first authenticate with platform credentials, before you can update the system password.
Note:
Pre-configuring (via serial connection) the replacement MultiSITE VM3 unit with a system passphrase matching the one stored on the SD
card (swapped out of the other unit) facilitates commissioning the replacement unit. In this situation, the commissioning process does not
prompt for a passphrase since it detects a passphrase match.
COMMISSIONING OVERVIEW

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Due to our policy of continuous product innovation, some specifications may change without notification.
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Inserting or removing microSD card
Typically, the microSD card that ships with a new controller is inserted in the unit prior to the mounting process. However, it is possible to
move an SD card from one unit to another. For example, you might want to remove the SD card from a unit that suffered a hardware failure
and use it in a replacement unit.
Prerequisites
• All power to the controller must be removed before inserting/removing the microSD card. Otherwise equipment damage may occur.
• The controller must be unmounted from any DIN rail or screw tab mounting, as accessing the card uses space behind the mounting base.
• Discharge any static electricity that you may have accumulated by touching a known, securely grounded object.
• Data on the microSD card is encrypted by a “system passphrase” stored in the controller base. The passphrase on the card must match
the passphrase stored in the controller. If swapping in a card from a previously configured unit, you must provide the passphrase (of the
previously configured unit which is stored on this SD card) using a serial connection to the unit’s Debug port.
Steps
1. Carefully slide the plastic microSD card shutter open.
The shutter must remain captive in the base, revealing the microSD card socket.
13
2
Figure 2: MicroSD card slot in Controller.
2. Make either of the following changes, as needed:
• Insert the microSD card by sliding the card into the card socket, label side up, until the spring catch engages. If properly inserted, the card
is behind the shutter track.
• Remove the microSD card by pushing the card in, until the spring release pushes the card partially out of the card socket. Grasp the card
and pull it completely out of the unit. Store the microSD card in a static free protective case.
3. Carefully slide the card shutter back over the card socket opening, until it clicks into place.
• When properly closed, the shutter must not protrude behind the mounting base.
COMMISSIONING OVERVIEW
1: Shutter access to MicroSD card
2: Card socket
3: MicroSD card

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Before proceeding with commissioning, make sure you meet the requirements for power and connectivity as well as software and PC require-
ments.
Providing power and connectivity
In most cases, you perform the initial Niagara 4 software installation and startup of a MultiSITE VM3 controller in your office, before physi-
cally mounting it in place at a job site. Refer to the MultiSITE VM3 Installation Guide for mounting, wiring, and installation instructions.
This document assumes that you have the MultiSITE VM3 nearby, and are able to power it on and off as needed. After you complete the
commissioning process described in this document, you can mount and wire the MultiSITE VM3 controller at the job site. Refer to the Mul-
tiSITE VM3 Installation Manual for installation and mounting instructions, and also for environmental requirements for the operation of the
MultiSITE VM3 controller.
Note:
The MultiSITE VM3 controller is not compatible with a Power-Over-Ethernet (POE) network. Connecting the controller on a network segment
which carries power causes the unit to fail (lockup). In that event, you must disconnect it from the POE network segment and cycle power to
the unit.
Software version and host platform requirements
These instructions assume that you have a PC running a licensed copy of Niagara 4.1 MultiSITE Supervisor or later, installed with the “instal-
lation tool” option. That option copies distribution files needed for commissioning various models of MultiSITE VM3 controllers. This PC is
referred to as “your PC.”
Note:
Your PC must meet minimum hardware/operating system requirements for a MultiSITE Supervisor workstation. This includes a working
Ethernet adapter with TCP/IP support (browser capable). An Ethernet TCP/IP connection to the MultiSITE VM3 is required to install Niagara
software and establish other parameters.
For this initial Ethernet connection, you can use either of the following:
• An Ethernet patch cable connected directly between your PC and the MultiSITE VM3 (if your PC Ethernet port is not “auto-sensing”, you
will need an Ethernet crossover cable),
or
• A normal LAN connection, meaning that both your PC and the MultiSITE VM3 are physically connected to the same Ethernet hub or
switch.
PREPARATION FOR COMMISSIONING

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Preparing for new MultiSITE VM3 commissioning
To prepare for new MultiSITE VM3 commissioning, perform the following steps:
1. If not already installed, install the Niagara 4.1 or later software on your PC, including its permanent license.
2. Typically, the license file for the MultiSITE VM3 already resides on the licensing server, where (if you have internet connectivity) it is auto-
matically retrieved during the licensing step of the Commissioning Wizard.
NOTE: If you received a license archive (.lar file) or .license file for the MultiSITE VM3 through email, and you wish to use it instead of the
online license server (for some reason, for example your MultiSITE Supervisor PC will not have Internet connectivity when you are commis-
sioning the MultiSITE VM3), make the file available to MultiSITE Supervisor first, as follows:
• Copy the le to your !security/licenses/inbox folder, then restart MultiSITE Supervisor.
3. Attach one end of a standard category-5 Ethernet unshielded twisted pair (UTP) patch cable to the RJ-45 Ethernet connector for LAN1
(labeled PRI) on the MultiSITE VM3.
4. Attach the other end of the patch cable to a network port or directly to an Ethernet hub.
5. Power up the MultiSITE VM3 controller.
6. Record your PC’s current IP settings, then re-assign your PC’s IP address for its Ethernet NIC (Network Interface Card).
Note:
As an alternative to re-assigning your PC’s IP address, you can do one of the following:
• Obtain a USB-to-Ethernet network adapter (second network interface card, or NIC), and use it with an Ethernet crossover cable to commis-
sion MultiSITE VM3 controllers. In this case, congure this second NIC to use the settings in the remainder of this step.
• Use a serial shell mode connection to the controller to re-assign its factory IP address settings. After making this change and rebooting
the MultiSITE VM3, you can continue commissioning using MultiSITE Supervisor. This requires a USB-to-MicroUSB adapter cable, VCP
driver, and a special power-up mode for the MultiSITE VM3 controller.
• VCP (Virtual COM Port) drivers cause a USB device to appear as an additional COM port available to the PC. Using terminal emulation
software, such as PuTTYor ClearTerminal, the PC can access the USB device in the same way as it would access a standard COM
port.
For this initial connection to a factory-shipped MultiSITE VM3 controller, configure your PC’s NIC to use an IP address in the same subnet as
the MultiSITE VM3 controller, as well as a matching subnet mask.
Set the IP address in the range: 192.168.1.1 to 192.168.1.254 with a subnet mask of: 255.255.255.0
Do not assign your PC the identical IP address as the MultiSITE VM3’s factory-assigned IP address.
7. From your PC, start MultiSITE Supervisor. The Nav tree should be visible in the side bar area (left pane). If it is not visible, from the menu
bar, select Window > Side Bars > Nav.
PREPARATION FOR COMMISSIONING

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Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
Connecting to MultiSITE VM3
Once the MultiSITE VM3 has powered up, connect to it with MultiSITE Supervisor using “Open Platform.” A platform connection to any Multi-
SITE VM3 is required for most host-level operations. This includes installing Niagara 4.1 core software and modules and performing various
other platform tasks.
After you open a platform connection, you can run the Commissioning Wizard.
Opening a platform connection to a MultiSITE VM3
1. From the menu bar, select File > Open > Open Platform. The Open Platform dialog box appears.
2. Complete the fields in the Open Platform dialog box as follows:
• Type— Select Platform Connection, if not already selected.
By default, MultiSITE Supervisor prompts for a Platform TLS Connection.
• Host: Leave at default IP, and type in the IP address of the new MultiSITE VM3.
• Port: Leave at default 5011.
• Credentials, which may be the following:
Username: Type in default username.
Password: Type in default password.
3. Click the OK button to accept all settings.
The Platform opens in the tree, and its Nav Container View displays in the view pane.
Figure 3: Connected Platform.
PREPARATION FOR COMMISSIONING

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Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
As shown below, the Commissioning Wizard is a right-click option on any connected MultiSITE VM3 platform in the Nav tree. You can also
launch the wizard from the Platform Administration view.
RUNNING THE COMMISSIONING WIZARD
Figure 4: Commissioning Wizard as right-click platform option.
Use this wizard when installing a new MultiSITE VM3 controller, as it provides a “checklist” method to perform essential (and often “one
time”) platform tasks. Also use this wizard whenever you upgrade the core Niagara 4 software in a MultiSITE VM3 in future.

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©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
Starting the Commissioning Wizard
Prerequisites: Using MultiSITE Supervisor, open a platform connection to a MultiSITE VM3 controller.
1. In the Nav tree, right-click on Platform and select Commissioning Wizard. The dialog box Commissioning for “<IP address>” displays
(shown here with default selections for a new MultiSITE VM3).
RUNNING THE COMMISSIONING WIZARD
Figure 5: Commissioning Wizard.
By default, all steps are preselected except lexicon installation. Steps are executed in the order listed in the wizard.
2. As needed, click to include or omit steps. For a new MultiSITE VM3 controller, you typically accept all default selections.
Commissioning steps include:
• Request or install software licenses: Preselected for any new MultiSITE VM3 controller.
• Set enabled runtime proles: Preselected and read-only for any new unit.
• Install a station from the local computer: Recommended. Optionally, you can install station(s) at a later time.
• Install lexicons to support additional languages: Option to install le-based lexicon sets (alternative to lexicon modules). Typically you leave
this cleared, lexicon modules are required in N4.
• Install/upgrade modules: Always preselected, whenever wizard is run. To select the software modules, and optionally any lexicon modules.
• Install/upgrade core software from distribution les: Preselected and read-only for any new unit.
• Sync with my local system date and time: Preselected in most cases. For a new MultiSITE VM3 for example, the controller time may
greatly differ from actual time.
• Congure TCP/IP network settings: Recommended.
• Remove platform default user account: Preselected and read-only for a new unit. You cannot commission a unit with the factory default
platform user.
• Configure additional platform daemon users: Recommended option if you require additional platform admin user accounts, with unique
user names and passwords (all have full equal privileges).
3. Click the Next button to continue.

18
LG MultiSITETM VM3
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
Installing or updating licenses
At the License step, you install one or more license files in a new MultiSITE VM3 controller. You typically select the option to get and install
licenses from the licensing server.
Prerequisites
A minimum of one license file is always needed. Typically, other license files are not needed unless you are using third-party module(s). In
this case, you can also install those license files during this same commissioning step, either automatically, or by selecting to install from
files.
RUNNING THE COMMISSIONING WIZARD
At least one license file specific to any MultiSITE VM3 is stored on the licensing server. Provided that you have Internet connectivity, this is
the recommended method to install or update a license.
For license files validated against the Tridium certificate, installation can be automated from MultiSITE Supervisor. All such purchased
licenses (including MultiSITE VM3, Supervisor, or Workstation-only) are stored and available to Workbench through the licensing server.
Provided that your PC currently has Internet connectivity while running a platform connection to any Niagara host, MultiSITE Supervisor
provides an install option (get and install the licenses for the host from the license server). When selected, MultiSITE Supervisor searches
the license server for a license with a matching Host ID of the target platform. When found, it selects the license(s) and advances to the next
wizard step.
1. Select “Install licenses from the license server.”
2. MultiSITE Supervisor searches the licensing server, locates the license(s), and the wizard advances to the next step.
Note:
If the “license server” option shown above does not appear, the MultiSITE Supervisor has not detected Internet connectivity, and so cannot
contact the licensing server. In this case, you can do one of the following:
• If you already have a license for this MultiSITE VM3 in your “local license database,” select the last option shown to install from your
“MultiSITE Supervisor license database.” MultiSITE Supervisor locates the license, and the wizard advances to the next step. Note that this
option will be missing if your local license database does not include a license for this MultiSITE VM3.
• If you have the MultiSITE VM3 license le(s), see the section, Installing or updating licenses from les. If necessary, you can install
license(s) later, either from your local license database or from license les.
Figure 6: Commissioning Wizard.

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Start-Up Guide
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
Installing or updating licenses from files
During the license install step, the wizard checks to see if a Tridium certificate is installed. This certificate is required by any Niagara host to
verify the license file. If other licenses are installed, additional certificates may also be required.
RUNNING THE COMMISSIONING WIZARD
1. Select Install these certificates and click Next to advance to the next step.
2. At the License step, select “Install one or more licenses from files”.
3. Click the Next button. The “Choose license files to install” step appears.
Figure 7: Commissioning Wizard.
4. Click the Add button.
A “Select File” dialog appears. By default, the contents of your licenses subfolder is listed (showing your MultiSITE Supervisor license). If you
previously pointed MultiSITE Supervisor to another location, license files in that location are listed instead.
Figure 8: Commissioning Wizard.
Figure 9: Commissioning Wizard.

20
LG MultiSITETM VM3
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
If you see the license you need, click it to select it. If other licenses are also needed, you can select multiples by holding down the Ctrl key
while you click.
If a license is not listed, navigate to its location using the left-pane folder tree controls, and click the license to select it.
• The licensing tool prevents selection of a wrong license (different hostid) to install in the MultiSITE VM3.
5. Click the OK button.
6. If necessary, click the Add button again to add additional license files.
7. When all needed licenses are listed in the “Choose license files” dialog, click the Next button to go to continue.
Figure 10: Commissioning Wizard.
RUNNING THE COMMISSIONING WIZARD