Lockly Vision PGD798SN User manual

SMART LOCK + VIDEO DOORBELL
USER MANUAL
DEADBOLT EDITION
VISION™

Table of Contents
TABLE OF CONTENTS
2.1 Product Overview - Outside
2.2 Product Overview - Inside
2.3 Understanding Your New Lock
2.4 Keypad Display Switch
2.5 Reset Button
2.6 Rebooting Your Lock
2.7 Low Battery
Section 1 - Product Highlights
Section 2 - Product Overview
Section 3 - Using Your Smart Lock
3.1 Configuring Access
3.2 Adding a Fingerprint
3.3 Fingerprint Scanning Directions
3.4 Fingerprint Scanning Tips & Troubleshoot
Section 4 - Locking and Unlocking
1.1 Product Features
4.2 Locking / Unlocking using Fingerprints
4.3 Locking / Unlocking using App
4.4 Locking / Unlocking using Physical Key
4.5 Locking and Unlocking with Voice
4.6 Safe Mode
Section 5- Advanced Features
1
2
3
4
4
5
5
6
7
13
14
15
16
16
17
19
23
24
Section 6 - Re-keying
26
25
27
4.1 Locking / Unlocking using Access Codes
24
For additional support,
visit http://LOCKLY.com/help or email
[email protected]
5.1 Video Doorbell
5.2 Offline Access Code (OAC)
5.3 Sub-Admin Access
2.8 Changing The Battery
8
9
10
12
Section 7 - Important Notes
7.1 Important Notes
Section 8 - Cleaning
8.1 Cleaning
Section 9 - Safety Precautions
9.1 Safety Precautions
6.1 Re-keying

Video Monitoring and Recording
See who's at your front door with Live View camera streaming, real-time high-resolution video
from your smartphone. Video recordings are stored locally with no monthly fees.
Patented Anti-Peep PIN Genie®Keypad
Digits are randomly displayed on the keypad ensuring access codes to be undetectable to
intruders after repeated use. Numbers are randomly distributed across 4 buttons, with 3 numbers
in each button. Users can press any button showing their number. Location of the numbers are
always different everytime someone uses the keypad, making it hard for prying eyes to guess the
correct code.
Multiple Access Codes & Monitoring
Store up to 16 Access Codes for family, friends and guests, as well as monitor entry and exit records.
Advanced 3D Fingerprint Recognition
Biometric Fingerprint Recognition protocol allows up to 99 registered fingerprints to be used and
accepts only actual fingerprints - preventing lifted prints from being used.
Live Monitoring and Voice Control
Through your smartphone, monitor door access from anywhere in the world and securely control
who comes and goes. You can also control your LOCKLY®smart lock using your voice with
Amazon Alexa or Google Assistant.
Complete Privacy
The exterior displayed keypad can be locked and switched off using the simple ON/OFF toggle
from the inside panel. The owner can prevent others trying to input the passcode from the
outside and entering the home
Offline Access CodeTM (OAC)
The offline access code can allow owners to issue access codes, set the allowed access
duration, all without LOCKLY ever connecting to the internet, so in case of power outage, you
can still magically and remotely issue Access Codes without any connection to the web.
Auto-Lock
Users no longer have to worry about forgetting to lock the door. With Auto Lock enabled,
LOCKLY
will automatically auto-lock the door based on your customized time setting.
Tamper Proof Keyhole and 9V Battery Socket
The door can be opened with physical backup keys. Receive notification whenever there's an
attempt to tamper your lock. There is also a 9V battery connection socket for emergency power
backup to access the keypad in case your smart lock runs out of battery.
1.1 Product Features
SECTION 1.1 1

2.1 Product Overview- Exterior
SECTION 2.12
9V Battery Emergency
Charging Socket
Restart Pin Hole
OK Button
Low Battery Alert
Fingerprint Sensor
Key Hole
Key Hole Cover
Video Camera
Microphone
Screen Lock Icon
Video Doorbell Button
Video Doorbell Light Indicator
Speaker
Bluetooth Icon

2.2 Product Overview - Inside
SECTION 2.2 3
Display Keypad Switch
Thumbturn
Low Battery|Door Sensor LED
Doorbell Program Button
Reset Button
Battery Cover

2.3 Understanding Your New Lock
SECTION 2.3
After the installation of your new LOCKLY VisionTM, understanding some key functions of
operating your smart lock is important. The next sections will walk you through
configuring Access Codes, adding fingerprints, video doorbell recording, resetting,
pairing, configuring your Offline Access CodeTM (OAC) and other features of your lock.
For any questions you can always visit http://LOCKLY.com/help for assistance.
Don’t forget that in order for LOCKLY VisionTM to work with full features, it is required to
pair it with the LOCKLY®App available for both iOS and Android™smart devices .
Please download the app by visiting the link below.
4
Scan or visit LOCKLY.com/app
2.4 Keypad Display Switch
For you peace of mind, the exterior keypad
screen can be locked and turned off by using
the ON/OFF switch at the back panel (PART G)
of the smart lock. When it is switched off,
people who are outside cannot enter any
access codes to unlock the door.
OFF ON

2.6 Rebooting Your Lock
NOTICE
Reboot LOCKLY in case of dead battery or malfunc-
tion. No settings will be changed and all Access
Codes will still be stored within LOCKLY.
Press and release the reboot button when you want to reboot the lock. Your LOCKLY will
beep once after reboot. Only reboot when necessary.
To reboot, find the reboot button located on the bottom of the exterior side of LOCKLY
lock. The reboot button is located in the middle of the two 9V battery backup sockets.
You will need something small such as a paperclip, to press the reboot button. Insert
the paper clip and press down firmly and let go. Your screen should restart and the lock
should reboot automatically.
Reboot Button
SECTION 2.5 5
2.5 Reset Button
In order to setup the LOCKLY®to another smart phone,you must have your “Activation
Code” available. The Activation Code can be found on the Activation Code Card (PART
V) that came with your smart lock.
Press Reset Button for one (1) second
or till you hear a short beep
Open the LOCKLY smartphone app to
add your lock using the Activation Code Reset Button

SECTION 2.7
6
2.7 Low Battery
When the battery is in seriously low condition, LOCKLY®will make continuous beeping sounds in
addition to the flashing low battery icon on the touch screen. You should replace batteries
immediately to avoid your smart lock from shutting down.
When your smart lock low-battery warning alert finally dies, video doorbell and recording will be
disabled. You will have few more chances to unlock your smart lock either by a password, LOCKLY
APP or fingerprint. If the unlock was successful, the low-battery warning alert will be on for 1
minute. After which, the smart lock will go to dead-battery mode and will lock auto lock in 5
seconds and the screen will display a low-battery icon.
Dead Battery
Condition Indicator Solution
Low Battery
Battery Icon on the display
keypad will light up to indicate
low battery.
Replace batteries immediately to
avoid battery failure. LOCKLY
Secure can still operate up to 300
cycles in low battery condition.
When there is no display and
sounds; and screen is non-functional.
Replace batteries immediately.
Supplied physical backup keys
can be used to unlock the door.
Alternatively, use a 9V battery as
shown below to temporarily
activate the lock.
Your LOCKLY will automatically
detect battery
polarity. So hold your 9V
battery lead in place
against bottom of
the LOCKLY to temporarily
activate
t he screen to enter your Access Code.
Be sure to hold the 9V battery against the
contact points located at the bottom
of the
lock until you have successfully
unlocked your
door with your Access
Code. Once unlocked,
batteries should
be replaced immediately.
9V Battery
-
+

SECTION 2.8 7
2.8 Changing The Battery
Under normal use, the LOCKLY VisionTM battery will last up to 8 months. Please change
your batteries when the low battery notification is issued. For best practice, always use
new Alkaline batteries by a major brand.
Do not pull the ribbon. Remove top layer of batteries
using your finger tips. Push the batteries against the
spring to loosen and remove one by one.
Gently pull the ribbon to remove the bottom layer of
batteries.
Use ONLY new Alkaline batteries and do not mix new with
used batteries as replacement. First, place the ribbon
inside then insert 4 batteries on the bottom layer
according to polarity.
Continue to install the 4 batteries on the top layer, then
reinstall the battery cover and screw.
- Make sure the batteries are oriented correctly by matching the orientation displayed.
- Replacing the batteries do not reset stored Access Codes.
- To see a list of recommended brands, please visit http://LOCKLY.com/battery.
Be sure to unscrew the screw located on the top of the cover before sliding the cover
up.
Whenever batteries are replaced, reconnecting the smart lock to your smartphone App is required.
If you have not yet downloaded the app, visit: LOCKLY.com/app
NOTICE
A
B
C
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-
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+
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-

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3.1 Configuring Access
The Default Access Code is
NOTICE 1 2 3 4 5 6
Your new LOCKLY®Access Code can be any combination of 6 to 8 digits.
Once a new Access Code is entered, the Default Access Code of 123456 would be
deleted. A maximum of 16 sets of Access Codes can be stored for use at any given time.
To add more than 16 sets of Access Codes, you must delete an existing Access Code
before adding a new code.
There are a total of five (5) buttons on the keypad as
shown in the example image to the left. The numbers
in each button may differ than what is shown on your
device than what is displayed here.
To enter your required digit, just simply press the circle
where your number is shown. You do not need to press
the actual number as anywhere within the circle will
suffice.
The button on the bottom is the OK button. You will be
pressing this button when you are done entering your
Access Code.
OK Button
Pair your lock to your smart phone to manage your access codes. Follow the on
screen instructions to complete the setup.
There are different types of Access Codes that can be generated using the LOCKLY App.
Each type of access code have different levels of permission you can select for your
guests, tenants, deliveries, helpers, etc.,Get the latest updates on access codes, visit:
https://support.LOCKLY.com/faq/accesscodes/
SECTION 3.1

9
3.2 Adding a Fingerprint
Scan your finger by lightly placing your designated finger on the sensor until you hear a
beep. Lift your finger and repeat the process slowly until the digit “6” shown on the
screen becomes “1”. If you have successfully scanned and registered your fingerprint,
you will hear a long beep, and the video doorbell light indicator will blink green.
PASS will show on the keypad and press OK Button to exit. If you did not successfully
register your fingerprint, FAIL will show on the keypad. If FAIL is displayed, return to the
previous menu and rescan your finger.
OK Button
NOTICE
Please make sure your fingers are clean from dirt and oils
before scanning your fingerprint. Make sure the sensor is
also clean by taking a soft cloth and wiping the surface.
We are using an advanced biometric sensor, providing the most secure fingerprint
authentication. Your smart lock can register up to ninety-nine (99) fingerprints. Use the
LOCKLY®app to add fingerprints.
SECTION 3.2

10
3.3 Fingerprint Scanning Directions
The fingerprint sensor equipped in your smart lock is loaded with powerful fingerprint
algorithms to extract only metadata from fingers, even in poor conditions. Placing your
finger on the sensor correctly helps consistency in fingerprint recognition. The following
directions and tips will guide you on how to scan an optimal fingerprint image.
Sensor
Core
Position your finger on the
center of the sensor
SECTION 3.3

11
Top View
SideView
3.3 Fingerprint Scanning Directions (Continued)
OK
OK X
X X
X
CorrectIncorrect
SECTION 3.3

12
3.4 Fingerprint Scanning Tips & Troubleshoot
Tips for Fingerprint Enrollment and Recognition
• Place your finger to completely cover the sensor with maximum contact surface.
• Position the center of your finger (core) to the center of the sensor.
• Hold your finger still for more than a second until you hear a beep.
• Scan a finger that is clean and free from dirt. If a finger is cracked and dry, lightly
moisten the finger to improve recognition with hand sanitizser or moisturizer.
• Children ages 12 and under are not recommended to use fingerprint access due to
the constant changes of their fingers during growth.
• Elderly with fading fingerprints may have difficulty in recognition.
• If your finger has a cut, scar, or cracked skin due to dryness, try another finger.
Troubleshooting Fingerprints
In case of poor fingerprint conditions
• If wet - wipe excess moisture from finger before scanning
• If dry - moisturize or blow warm breath over finger before scanning
• If dirty - wipe stains and dirt off from finger before scanning
• Make sure the sensor is clean from dirt or smudges - wipe sensor with soft cloth regularly
For more troubleshooting help, visit http://LOCKLY.com/help
SECTION 3.4

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4.1 Locking/Unlocking with Access Codes
LOCKLY®Smart Lock can be unlocked using multiple ways - via your stored Access Code,
registered fingerprint, smartphone with Bluetooth, the physical key supplied with your lock,
or voice.
OK Button
Three consecutive wrong attempts will put LOCKLY in “Safe Mode”. (See Section 4.6)
Lock your LOCKLY by pressing the OK Button or by brushing your hand across the screen
anytime when the door is closed. The smart lock will also auto-lock after unlocking based
on your set auto-lock settings.
Slide your hand across the screen to activate
the keypad.
Enter your 6 to 8 digit Access Code followed by
the OK button. Press OK anytime to reset if you
entered the wrong digit.
If the Access Code entered is correct, the door
will unlock. If the Access Code entered is
incorrect, LOCKLY will flash red light.
Hold OK Button (3 sec)
You may toggle between two types of keypad
displays to enter your Access Code. The fixed digit
version and the PIN Genie®version (Recommended).
Press and hold the OK Button for 3 seconds to toggle
back and forth between the two keypads.
(Sample display shown only)
PIN Genie®Fixed Digit
SECTION 4.1

14
4.2 Locking/Unlocking LOCKLY®with Fingerprints
Place a registered finger to the fingerprint
scanner located on the exterior side of the lock
to the right.
To register a fingerprint, please see Section 3.6.
If your fingerprint is registered and
acknowledged, you will hear a “beep” sound
and a Green LED will light up on the fingerprint
scanner. You can then open the door.
If you see a Red LED, it means your fingerprint is
not recognized. You must wait until the red LED
is off to try again.
For best fingerprint scanning practices, see
Section 3.7.
To lock your smart lock, press the OK Button
anytime or brush your hand across the screen
when the lock is unlocked.
OK Button
Locking
Unlocking
SECTION 4.2

4.3 Locking/Unlocking with Physical Key
Exterior View
We presumed you will not be using the key on a regular basis. To better protect
you from malicious lock bumping, video will start recording whenever a key or
bumping devices are used to unlock the door.
To unlock your lock using the physical key (included), open the key cover by sliding
the cover on either left or right direction to reveal the keyhole. Insert the key and
turn clockwise to unlock the door. Again, this will trigger the video recording.
15
SECTION 4.3

Once your LOCKLY Vision™and Vision Connect has been installed and configured
correctly, make sure you enable the LOCKLY Action for Google Assistant or the Amazon
Alexa Skill before you can configure your voice to perform voice commands.
You can ask your questions such as door status or request for your door to be locked or
unlocked.
4.5 Locking and Unlocking with Voice Assistants
- "Hey Google, unlock my Back Door"*
- "Hey Google, is my Back Door locked?"
- "Hey Google, lock my Back Door"
- "Hey Google, is my Back Door unlocked?"
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4.4 Locking/Unlocking LOCKLY®with App
You must have the LOCKLY iOS or Android app installed in order to lock and unlock
with smartphone, connect with voice assistants like Alexa or Google Assistant and to
access video doorbell feature. Please download the app by visiting the link below or
search “LOCKLY” from the correct app store.
- Alexa, unlock my Front Door.*
- Alexa, is my Front Door locked?
- Hi Alexa, lock my Front Door.
- Alexa, is my Front Door unlocked?
Scan or visit LOCKLY.com/app
*Unlock requests will require additional voice security codes.
You may configure it in the settings page.
Google, Android and Google Play are trademarks of Google LLC.
SECTION 4.4

4.6 Safe Mode - Overview
17
LOCKLY®will enter Safe Mode when three (3) consecutive wrong Access Codes are entered
within
5 minutes. A 15 second video will be recorded once the lock entered into Safe
Mode. When in Safe Mode, the lock status icon will start to flash.
To disable Safe Mode, you must unlock the door using the correct fingerprint or enter the
correct Access Code twice in a row. Activate the keypad by pressing and holding
for
3 seconds.
Once the screen is activated, enter the correct Access Code carefully twice, pressing
after
every time.
If you enter the wrong code, the keypad will then be disabled for 10 minutes.
Countdown Prompt
(Displayed in Minutes)
Will start with 10 and
countdown until 0.
You will see a “10” on the screen, notifying the number of minutes that the keypad is
disabled for. After 10 minutes, you may attempt to enter the correct Access Code to
unlock the door. After the second incorrect attempt to unlock the lock with the wrong
Access Code, LOCKLY will disable the keypad for 20 minutes, displaying a “20” on the
screen. After the third wrong attempt to unlock the door with the correct Access Code,
the screen will be disabled for 30 minutes. (Example A and Example B above).
Note: In order to conserve power, the countdown prompt will only be displayed for 3
seconds. You can reactivate the screen by sliding your hand across the screen.
Example A Example B
SECTION 4.6

Option 1 - Entering Correct Access Code
Activate the keypad by pressing and holding for 3 seconds.
Enter the correct Access Code twice (2) when the keypad is available, pressing
after every time the Access Code is entered.
4.6 Disabling Safe Mode
Option 2 - LOCKLY®Bluetooth App
Use the app that is synced to your LOCKLY to disable Safe Mode by unlocking the
door. If you have not downloaded the app to use with your smart lock, you won’t be
able to use this option to disable Safe Mode.
Option 3 - Physical Key
There is a pair of keys supplied with your new lock.You may use the keys to manually
unlock the door and disable Safe Mode. To learn how to use your physical keys, see
Section 4.3.
Option 4 - Registered Fingerprint
Use any registered fingerprint to reactivate the keypad. The door will unlock and
reactivate the keypad once a registered fingerprint is used.
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There are four (4) ways to disable Safe Mode.
SECTION 4.6