Product Maintenance
O-Rings
O-ring maintenance is a key factor when properly caring for the HiTemp140-M12. The
O-rings ensure a tight seal and prevent liquid from entering the inside of the device. Please
refer to the application note “O-Rings 101: Protecting Your Data”, found on the MadgeTech
website, for information on how to prevent O-ring failure.
Battery Replacement
Materials: ER1425S-HT Battery
1. Unscrew the bottom of the logger and remove the battery.
2. Place the new battery into the logger. Note the polarity of the battery.
3. Screw the cover back onto the logger.
Recalibration
The HiTemp140-M12 standard calibrations are two points at 50 Ωand 150 Ωand is
verified at 100 Ω.
Pricing:
Recalibration traceable to NIST $70.00
Recalibration only $40.00
Prices and specifications subject to change. See MadgeTech’s terms and conditions at www.madgetech.com
To send devices to MadgeTech for calibration, service or repair, please use the MadgeTech RMA Process by visiting
www.madgetech.com, then under the services tab, select RMA Process.
RMA Instructions
To send a device back in to MadgeTech, follow the instructions below to create an RMA
(Return Merchandise Authorization) on the MadgeTech website:
1. Visit www.madgetech.com, under the Services tab select RMA Process.
2. When the web page opens, please sign in. If this is the first time, select Click here to
register an account and create one. Once signed in, click on the Make New RMA
button and fill in all the blank fields.
3. Complete the applicable fields on the form including customer Billing and Shipping
information, even if they are the same. Please see the field explanation below for a more
detailed description about questions asked in the Device Information section.
4. When all of the fields are complete, click Generate RMA.
5. Print out the confirmation page that follows containing the RMA number and
MadgeTech’s address for shipping. A Return Merchandise Authorization must be
accompanied by a copy of the RMA paperwork and shipping is prepaid by the
customer. The RMA number should be clearly marked on the outside of the package.
6. Please ship the package via UPS, FedEx, TNT, or DHL to the address listed on the
confirmation page. USPS will not ship MadgeTech data loggers.
7. A notification email will be automatically sent when MadgeTech has received the RMA.
DHS Data Logging System