Matrix A5x-02 User manual

A5X-02 ASCENT TRAINER
SERVICE MANUAL

CHAPTER 1: SERIAL NUMBER LOCATION .......................................................... 1
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.1 Moving the Unit .......................................................................................................... 3
2.2 Read and Save These Instructions............................................................................ 4
2.3 Electrical Requirements ............................................................................................ 5
CHAPTER 3: PREVENTATIVE MAINTENANCE
3.1 Recommended Cleaning Tips ................................................................................... 6
3.2 Check for Damaged Parts ......................................................................................... 6
3.3 Care and Maintenance Instructions .......................................................................... 7
3.4 Preventative Maintenance Checklist ......................................................................... 7
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 Console Description .................................................................................................. 8
4.2 Workout Setup Steps - Manual.................................................................................. 9
4.3 Workout Setup Steps - Fat Burn................................................................................ 9
4.4 Workout Setup Steps - Level Based.......................................................................... 9
4.5 Workout Setup Steps - Fitness Test........................................................................... 10
4.6 Workout Setup Steps - Target Heart Rate ................................................................. 11
4.7 Workout Setup Steps - Constant Watts ..................................................................... 11
4.8 Auto Calibration Instructions ...................................................................................... 12
CHAPTER 5: MANAGER MODE
5.1 Using Manager Mode ................................................................................................ 13
5.2 Manager Mode Overview........................................................................................... 14
CHAPTER 6: ENGINEERING / SERVICE MODES
7.1 Using Engineering / Service Mode ........................................................................... 15
CHAPTER 7: TROUBLESHOOTING
7.1 Electrical Diagram ..................................................................................................... 16
7.2 LCB Error Indicators ................................................................................................. 19
7.3 Console Error Codes.................................................................................................. 20
7.4 Troubleshooting.......................................................................................................... 21
CHAPTER 8: PART REPLACEMENT GUIDE
8.1 Front Disk Replacement ........................................................................................... 22
8.2 Front Shroud Removal............................................................................................... 25
8.3 Lower Control Board (LCB) Replacement ................................................................. 26
8.4 ECB (Electromagnetic Brake) Replacement.............................................................. 27
8.5 ECB Belt Replacement .............................................................................................. 29
8.6 Drive Belt Replacement ............................................................................................. 30
8.7 Pulley Axle Set Replacement..................................................................................... 31
8.8 Drive Axle Set Replacement ...................................................................................... 32
TABLE OF CONTENTS

iv
TABLE OF CONTENTS
8.9 Console Replacement................................................................................................ 33
8.10 Overlay & Keypad Replacement................................................................................ 34
8.11 Handlebar Assembly Replacement............................................................................ 37
8.12 Rear Shroud Replacement......................................................................................... 38
8.13 Incline Motor Replacement ........................................................................................ 39
8.14 Dual Action Handlebar Replacement ......................................................................... 41
8.15 Foot Pedals Replacement.......................................................................................... 42
8.16 Pedal Arm Replacement ............................................................................................ 43
8.17 Link Arm Replacement............................................................................................... 44
8.18 Swing Arm Replacement............................................................................................ 46
8.19 Rear Pivot Arm Replacement..................................................................................... 48
8.20 Testing the Ascent Trainer.......................................................................................... 49
CHAPTER 9: EXPLODED DIAGRAMS
9.1 Ascent Trainer Specifications .................................................................................... 50
9.2 Fasteners & Assembly Tools...................................................................................... 51
9.3 Ascent Trainer Assembly Steps ................................................................................ 52
9.4 Stabilizing the Ascent Trainer..................................................................................... 56
CHAPTER 10: UPGRADES
10.1 Belt Tensioner Bearing Replacement......................................................................... 57
10.2 Bearing Assembly Shimming .............................................................................. ..... 58
10.3 Upgrading Hand grips with Resistance Buttons ..................................................... . 59
10.4 Installing Adjustable Tensioner................................................................................... 60
CHAPTER 11: SOFTWARE UPGRADE PROCEDURE
11.1 Software Upgrade Procedure..................................................................................... 64

1
SERIAL NUMBER PLACEMENT
CHAPTER 1: SERIAL NUMBER LOCATION
1.1 SERIAL NUMBER LOCATION

2
console serial number location
1.1 SERIAL NUMBER LOCATION - CONTINUED
CHAPTER 1: SERIAL NUMBER LOCATION

3
Two hand holds are located just above the MATRIX logo on the rear
legs.
The A5x-02 Ascent Trainer weighs 395 lbs. To avoid injury to the
user and the unit, be sure to have proper assistance to move the
unit.
2.1 MOVING THE UNIT
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS

4
This Ascent Trainer is intended for commercial use. To ensure
your safety and protect the equipment, read all instructions before
operating the MATRIX Ascent Trainer.
When using an electrical product, basic precautions should always be
followed including the following:
• Anapplianceshouldneverbeleftunattendedwhenplugged
in. Unplugtheunitfromtheoutletwhennotinuseandbefore
puttingonortakingoffanyparts.
• Thisproductmustbeusedforitsintendedpurpose
describedinthisservicemanual. Donotuseother
attachmentsthatarenotrecommendbythemanufacturer.
Attachmentsmaycauseinjury.
• Topreventelectricalshock,neverdroporinsertanyobject
intoanyopening.
• Donotremovetheconsolecovers.Serviceshouldonlybe
donebyanauthorizedservicetechnician.
• NeveroperatetheAscentTrainerwiththeairopening
blocked.Keeptheairopeningclean,freeoflintandhair.
• Donotcarrythisunitbyit’ssupplycordorusethecordas
ahandle.
• ClosesupervisionisnecessarywhentheAscentTraineris
usedbyornearchildrenordisablepersons.
• Donotuseoutdoors.
• Donotoperatewhereaerosol(spray)productsarebeing
usedorwhenoxygenisbeingadministered.
• Todisconnect,turnallcontrolstotheoffposition,then
removetheplugfromtheoutlet.
• ConnectthisAscentTrainertoaproperlygroundedoutlet
only.
• Donotusetheequipmentinanywayotherthandesignedor
intendedbythemanufacturer.ItisimperativethatallMatrix
FitnessSystemsequipmentisusedproperlytoavoidinjury.
• Keephandsandfeetclearofmovingpartsatalltimesto
avoidinjury.
• Unsupervisedchildrenmustbekeptawayfromthisequip-
ment.
• Donotwearlooseclothingwhileontheequipment.
CAUTION! Ifyouexperiencechestpains,nausea,dizziness,or
shortnessofbreath,stopexercisingimmediatelyandconsult
yourphysicianbeforecontinuing.
CAUTION! Anychangesormodificationstothisequipment
couldvoidtheproductwarranty.
2.2 READ AND SAVE THESE INSTRUCTIONS
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS

5
MATRIX DEDICATED CIRCUIT/ELECTRICAL REQUIREMENT INFO
All Matrix Ascent Trainers require the use of a 15 amp or 20 amp
“dedicated circuit,” with a non-looped (isolated) neutral/ground, for the
power requirement. Quite simply this means that each outlet you plug
Ascent Trainers into should not have anything else running on that
same circuit besides other Ascent or Incline Trainers (up to 3 per 15
amp circuit and 4 per 20 amp circuit). The easiest way to verify this is to
locate the main circuit breaker box, and turn off the breaker(s) one at a
time. Once a breaker has been turned off, the only thing that should not
have power to it are the Ascent/Incline Trainers in question. No lamps,
vending machines, fans, sound systems, or any other item should lose
power when you perform this test.
Non-looped (isolated) neutral/grounding means that each circuit must
have an individual neutral/ground connection coming from it, and
terminating at an approved earth ground. You cannot “jumper” a single
neutral/ground from one circuit to the next.
In addition to the dedicated circuit requirement, the proper gauge wire
must be used from the circuit breaker box, to each outlet that will have
the maximum number of units running off of it. If the distance from
the circuit breaker box, to each outlet, is 100 ft or less, then 12 gauge
wire may be used. For any distance greater than 100 ft from the circuit
breaker box to the outlet, 10 gauge wire must be used.
For your safety and Ascent Trainer performance, the ground on this
circuit must be non-looped. Please refer to NEC article 210-21 and 210-
23. Your Ascent Trainer is provided with a power cord with a plug listed
below and requires the listed outlet. Any alterations of this power cord
could void all warranties for this product. Multiple Ascent Trainers can
be powered on one dedicated circuit. (3 units per 15 Amp and 4 units
per 20 Amp dedicated circuit.)
GROUNDING INSTRUCTIONS:
The Matrix Ascent Trainer must be grounded. If it should
malfunction or break down, grounding provides a path of least
resistance for electric current to reduce the risk of electric shock.
The Ascent Trainer is equipped with a cord having an equipment
grounding conductor and a grounding plug. The plug must be
plugged into an appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances. If the
user does not follow these grounding instructions, the user could
void the Matrix limited warranty.
DANGER: Improper connection of the equipment grounding
conductor can result in the risk of electric shock. Check with a
qualified electrician if the user is in doubt as to whether the product
is properly grounded. Do not modify the plug provided with the
product if it will not fit the outlet, have a proper outlet installed by an
electrician
2.3 ELECTRICAL REQUIREMENTS
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS

6
3.1 RECOMMENDED CLEANING TIPS
Preventative maintenance and daily cleaning will prolong the life and
look of your MATRIX Ascent Trainer.
Please read and follow these tips.
 
light can cause discoloration on plastics.
 
humidity.
 
 -
pose cleaners.
 
after each use.
 
damage to the equipment and in some cases electrocution.
 
 
 
DO NOT use any equipment that is damaged or has worn or broken
parts. Use only replacement parts supplied by Matrix Fitness
Systems.
MAINTAIN LABELS AND NAMEPLATES. Do not remove labels
for any reason. They contain important information. If unreadable or
missing, contact Matrix Fitness Systems for a replacement. 1-866-
693-4863, www.matrixfitness.com
MAINTAIN ALL EQUIPMENT Preventative maintenance is the key
to smooth operating equipment. Equipment needs to be inspected
at regular intervals. Defective components must be replaced
immediately. Improperly working equipment must be kept out of use
until it is repaired. Ensure that any person(s) making adjustments
or performing maintenance or repair of any kind is qualified to do
so. Matrix Fitness Systems will provide service and maintenance
training at our corporate facility upon request or in the field if proper
arrangements are made.
3.2 CHECK FOR DAMAGED PARTS
CHAPTER 3: PREVENTATIVE MAINTENANCE