Matrix E3XE - 01 User manual

E3XE-01 SUSPENSION ELLIPTICAL
SERVICE MANUAL

CHAPTER 1: SERIAL NUMBER LOCATION ........................................................... 1
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.1 Moving the Unit ........................................................................................................... 2
2.2 Electrical Requirements ............................................................................................. 3
CHAPTER 3: PREVENTATIVE MAINTENANCE
3.1 Recommended Cleaning Tips .................................................................................... 4
3.2 Check for Damaged Parts ......................................................................................... 4
3.3 Care and Maintenance Instructions ........................................................................... 5
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 Console Description ................................................................................................... 6
4.2 Workout Setup Steps - Manual................................................................................... 7
4.3 Workout Setup Steps - Fat Burn................................................................................. 7
4.4 Workout Setup Steps - Training Workouts.................................................................. 7
4.5 Workout Setup Steps - Cooper Fitness Test............................................................... 8
4.6 Workout Setup Steps - Target Heart Rate .................................................................. 9
4.7 Workout Setup Steps - Constant Watts ...................................................................... 9
CHAPTER 5: MANAGER MODE
5.1 Manager Mode Overview............................................................................................ 10
5.2 Manager Mode - About Tab......................................................................................... 10
5.3 Manager Mode - Time Tab.......................................................................................... 11
5.4 Manager Mode - Defaults Tab..................................................................................... 11
5.5 Manager Mode - Language Tab.................................................................................. 12
5.6 Manager Mode - TV Tab ............................................................................................. 13
5.7 Manager Mode - Other Tab......................................................................................... 13
CHAPTER 6: ENGINEERING MODE
6.1 Engineering Mode Overview....................................................................................... 14
6.2 Engineering Mode - Errors Tab ................................................................................... 14
6.4 Engineering Mode - Statistics Tab .............................................................................. 15
6.5 Engineering Mode - Self Power Tab ........................................................................... 15
6.6 Engineering Mode - Clubs Tab.................................................................................... 16
6.7 Engineering Mode - Club ID Tab................................................................................. 16
CHAPTER 7: SERVICE MODE
7.1 Service Mode Overview .............................................................................................. 17
7.2 Service Mode - Setup Tab........................................................................................... 18
7.3 Service Mode - Test Tab ............................................................................................. 20
7.4 Service Mode - Date / Time Tab ................................................................................. 21
7.5 Service Mode - Log Tab .............................................................................................. 22
CHAPTER 8: TROUBLESHOOTING
8.1 Electrical Diagram ...................................................................................................... 23
8.2 Error Codes on the Console ...................................................................................... 26
8.3 LCB LED Indicators .................................................................................................... 27
8.4 Troubleshooting - Display Issues................................................................................ 28
8.5 Troubleshooting - Error 0x04A0.................................................................................. 29
8.6 Troubleshooting - Resistance Issues.......................................................................... 30
8.7 Troubleshooting - Pedals Slipping .............................................................................. 31
8.8 Troubleshooting - Noise Issues................................................................................... 31
8.9 Troubleshooting - Heart Rate Issues .......................................................................... 32
8.10 Troubleshooting - No Power to the Console............................................................... 33
8.11 TV Troubleshooting - Overview................................................................................... 34
TABLE OF CONTENTS

III
CHAPTER 9: PART REPLACEMENT GUIDE
9.1 Front Disk Replacement ............................................................................................ 35
9.2 Front Shroud Replacement......................................................................................... 36
9.3 Lower Control Board (LCB) Replacement .................................................................. 39
9.4 Generator Replacement.............................................................................................. 40
9.5 Generator Belt Replacement ...................................................................................... 42
9.6 Drive Belt Replacement .............................................................................................. 43
9.7 Pulley Axle Set Replacement...................................................................................... 44
9.8 Drive Axle Set Replacement ....................................................................................... 45
9.9 Crank Replacement .................................................................................................... 49
9.10 Console Replacement................................................................................................. 50
9.11 Overlays & Keypads Replacement ............................................................................. 51
9.12 Console Mast Handlebar Replacement ...................................................................... 54
9.13 Dual Action Handlebar Replacement.......................................................................... 55
9.14 Foot Pedals Replacement........................................................................................... 56
9.15 Pedal Arm Replacement ............................................................................................. 57
9.16 Link Arm Replacement................................................................................................ 58
9.17 Swing Arm Replacement............................................................................................. 59
9.18 Vertical Stabilizer Arm Replacement........................................................................... 60
9.19 Incline Arm Cover Replacement ................................................................................. 61
9.20 Handlebar Service....................................................................................................... 62
9.21 Testing the Suspension Elliptical................................................................................. 63
CHAPTER 10: SUSPENSION ELLIPTICAL SPECIFICATIONS AND ASSEMBLY GUIDE
10.1 Suspension Elliptical Specifications ........................................................................... 64
10.2 Assembly Hardware .................................................................................................... 65
10.3 Suspension Elliptical Assembly Steps ....................................................................... 66
10.4 Leveling the Suspension Elliptical............................................................................... 78
10.5 TV Bracket Installation ................................................................................................ 79
10.6 TV Programming Instructions ..................................................................................... 82
CHAPTER 11: SOFTWARE UPGRADE PROCEDURE
11.1 Software Upgrade Procedure ..................................................................................... 85
TABLE OF CONTENTS

1
1.1 SERIAL NUMBER LOCATION
CHAPTER 1: SERIAL NUMBER LOCATION
SERIAL NUMBER LOCATION

2
This Suspension Elliptical is intended for commercial use. To ensure
your safety and protect the equipment, read all instructions before
operating the MATRIX Suspension Elliptical.
When using an electrical product, basic precautions should always be
followed including the following:
• Anapplianceshouldneverbeleftunattendedwhenplugged
in.Unplugtheunitfromtheoutletwhennotinuseandbefore
puttingonortakingoffanyparts.
• Thisproductmustbeusedforitsintendedpurpose
describedinthisservicemanual.Donotuseother
attachmentsthatarenotrecommendbythemanufacturer.
Attachmentsmaycauseinjury.
• Topreventelectricalshock,neverdroporinsertanyobject
intoanyopening.
• Donotremovetheconsolecovers.Serviceshouldonlybe
donebyanauthorizedservicetechnician.
• Donotcarrythisunitbyit’ssupplycordorusethecordas
 ahandle.
• ClosesupervisionisnecessarywhentheSuspension
Ellipticalisusedbyornearchildrenordisablepersons.
• Donotuseoutdoors.
• Donotoperatewhereaerosol(spray)productsarebeing
usedorwhenoxygenisbeingadministered.
• Todisconnect,turnallcontrolstotheoffposition,then
removetheplugfromtheoutlet.
• Donotusetheequipmentinanywayotherthandesignedor
intendedbythemanufacturer.ItisimperativethatallMatrix
FitnessSystemsequipmentisusedproperlytoavoidinjury.
• Keephandsandfeetclearofmovingpartsatalltimesto
 avoidinjury.
• Unsupervisedchildrenmustbekeptawayfromthisequip
 ment.
• Donotwearlooseclothingwhileontheequipment.
CAUTION! Ifyouexperiencechestpains,nausea,dizziness,or
shortnessofbreath,stopexercisingimmediatelyandconsult
yourphysicianbeforecontinuing.
CAUTION! Anychangesormodificationstothisequipment
couldvoidtheproductwarranty.
2.1 READ AND SAVE THESE INSTRUCTIONS
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS

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2.2 ELECTRICAL REQUIREMENTS
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
GROUNDING INSTRUCTIONS:
The Matrix E3xe-01 Suspension Elliptical must be grounded. If it should malfunction or break down, grounding provides a path of least
resistance for electric current to reduce the risk of electric shock. The Suspension Elliptical is equipped with a cord having an equipment
grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances. If the user does not follow these grounding instructions, the user could void the Matrix limited
warranty.
DANGER: Improper connection of the equipment grounding conductor can result in the risk of electric shock. Check with a qualified electrician
if the user is in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product if it will not fit the outlet,
have a proper outlet installed by an electrician.
CONSOLE POWER
The Matrix Suspension Elliptical console has a battery that makes it self powered. This means that even if the unit is not plugged in, the
console may still have power for up to 12 hours. If the console power needs to be reset or turned off, press and hold the CHANNEL UP and
CHANNEL DOWN keys for 3-5 seconds until the console turns off. The console power will also need to be reset if settings are changed in
Manager, Engineering, or Service Modes.
The Matrix Suspension Elliptical can now be self powered. It is recommended that the unit be plugged in for at least 4 hours after initial
installation to charge the battery prior to using the self powered feature. NOTE: If an add on TV (using a bracket) or Virtual Active is added to
the unit, it must be plugged in, or the TV or VA will not operate correctly. If the Suspension Elliptical will be plugged in, follow the requirements
below.
MATRIX DEDICATED CIRCUIT / ELECTRICAL REQUIREMENT INFO
All powered Matrix Suspension Ellipticals require the use of a 15 amp or 20 amp “dedicated circuit,” with a non-looped (isolated) neutral/ground,
for the power requirement. Quite simply this means that each outlet you plug Suspension ellipticals into should not have anything else running
on that same circuit besides other Suspension ellipticals (up to 3 per 15 amp circuit and 4 per 20 amp circuit). The easiest way to verify this is
to locate the main circuit breaker box, and turn off the breaker(s) one at a time. Once a breaker has been turned off, the only thing that should
not have power to it are the Suspension ellipticals in question. No lamps, vending machines, fans, sound systems, or any other item should lose
power when you perform this test.
Non-looped (isolated) neutral/grounding means that each circuit must have an individual neutral/ground connection coming from it, and terminating
at an approved earth ground. You cannot “jumper” a single neutral/ground from one circuit to the next.
In addition to the dedicated circuit requirement, the proper gauge wire must be used from the circuit breaker box, to each outlet that will have the
maximum number of units running off of it. If the distance from the circuit breaker box, to each outlet, is 100 ft or less, then 12 gauge wire may be
used. For any distance greater than 100 ft from the circuit breaker box to the outlet, 10 gauge wire must be used.
For your safety and Suspension Elliptical performance, the ground on this circuit must be non-looped. Please refer to NEC article 210-21 and 210-23.
Your Suspension elliptical is provided with a power cord with a plug listed below and requires the listed outlet. Any alterations of this power cord
could void all warranties for this product. Multiple Suspension Ellipticals can be powered on one dedicated circuit. (3 units per 15 Amp and 4 units
per 20 Amp dedicated circuit.)

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3.1 RECOMMENDED CLEANING TIPS
Preventative maintenance and daily cleaning will prolong the life and
look of your MATRIX Suspension Elliptical.
Please read and follow these tips.
• Positiontheequipmentawayfromdirectsunlight.TheintenseUV
light can cause discoloration on plastics.
• Locateyourequipmentinanareawithcooltemperaturesandlow
humidity.
• Cleanwithasoft100%cottoncloth.
• Cleanwithsoapandwaterorothernon-ammoniabasedallpur-
pose cleaners.
• Wipefootpads,handles,heartrategrips,andhandlebarsclean
after each use.
• Donotpourliquidsdirectlyontoyourequipment.Thiscancause
damage to the equipment and in some cases electrocution.
• Checkpedalmotionandstability.
• Adjustlevelingfeetwhenequipmentwobblesorrocks.
• Maintainacleanareaaroundequipment,freefromdustanddirt.
DO NOT use any equipment that is damaged or has worn or broken
parts. Use only replacement parts supplied by Matrix Fitness
Systems.
MAINTAIN LABELS AND NAMEPLATES. Do not remove labels
for any reason. They contain important information. If unreadable or
missing, contact Matrix Fitness Systems for a replacement. 1-866-
693-4863, www.matrixfitness.com
MAINTAIN ALL EQUIPMENT Preventative maintenance is the key
to smooth operating equipment. Equipment needs to be inspected
at regular intervals. Defective components must be replaced
immediately. Improperly working equipment must be kept out of use
until it is repaired. Ensure that any person(s) making adjustments
or performing maintenance or repair of any kind is qualified to do
so. Matrix Fitness Systems will provide service and maintenance
training at our corporate facility upon request or in the field if proper
arrangements are made.
3.2 CHECK FOR DAMAGED PARTS
CHAPTER 3: PREVENTATIVE MAINTENANCE

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3.3 CARE AND MAINTENANCE INSTRUCTION
In order to maximize life span, and minimize down time, all MATRIX equipment requires regular cleaning, and maintenance items performed on
a scheduled basis. This section contains detailed instructions on how to perform these items, the frequency of which they should be done, and a
check list to sign off each time service is completed for a specific machine. Some basic tools and supplies will be necessary to perform these tasks
which include (but may not be limited to):
* Metric Allen wrenches
* #2 Phillips head screwdriver
* Adjustable wrench
* Torque wrench (capability to read foot lbs, and inch lbs)
* Lint free cleaning cloths
* Mild, water soluble, detergent – such as “Simple Green”, or other Matrix approved product
* Teflon based spray lubricant such as “Super Lube”, or other Matrix approved product
* Vacuum cleaner with an extendable hose and crevasse tool attachment
You may periodically see addendums to this document, as the Matrix Technical Support Team identifies items that require specific attention, the
latest version will always be available on the Matrix web site, www.matrixfitness.com
DAILYMAINTENANCEITEMS
1) Look and listen for loose fasteners, unusual noises, and any other indications that the equipment may be in need of service.
2) Clean the Suspension Elliptical before and after each use, including:
a. Use a damp, soft cloth with water or mild liquid detergent to clean all exposed surfaces. DO NOT use ammonia, chlorine, or any acid
based cleaners. NOTE: Never spray cleaner directly on the equipment. Spray the cleaner directly into a cloth to clean.
b. Keep the console display free of fingerprints and salt build up caused by sweat.
c. Frequently vacuum the floor beneath the unit to prevent the accumulation of dust and dirt which can affect the smooth operation of the
unit.
3) Attempt to wobble the unit back and forth, level if needed (see Section 10.4).
WEEKLYMAINTENANCEITEMS
1) Wipe down the roller track and wheels with a cotton cloth to remove any debris that may be present.
MONTHLYMAINTENANCEITEMS
1) Inspect the console, handrails, link arms, pedal arms, and pedals for damage.
2) Check the link / pedal arms for loose joints, tighten hardware as needed.
3) Adjust leveling feet if the equipment rocks or wobbles.
4) Check the pedal foot pad for damage or wear. Replace as needed. Vacuum under the rubber foot pad.
QUARTERLYMAINTENANCEITEMS
1) Remove the front shrouds and check belts for damage, alignment, and proper tension.
2) Remove the plastic covers where the handlebar and link arms are connected. Lubricate the ball joint with your finger by applying grease to
the ball bearing.
CHAPTER 3: PREVENTATIVE MAINTENANCE

6
4.1 CONSOLE DESCRIPTION
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
MULTI-PURPOSEKEYS: Keys have different functions depending
on each screen.
GO: One touch Start.
ENTER: To confirm each program setting.
UP/DOWNLEVEL: Easy information and level selection.
UP/DOWNTIME: Easy information and time adjustment.
STOP: Ends workout and shows workout summary data.
NUMBERKEYPAD: Workout data input for workout setup. Level
adjustment during workout.
COOLDOWN: Puts the Suspension Elliptical into Cool Down
Mode.
E3XE ENTERTAINMENT ZONE
TV:Will take the user directly to the TV screen.
VOLUMEUP/DOWN: Adjusts the volume output through the
headphone jack of either integrated console TV or iPod output.
NUMBERKEYPAD: Allows for easy TV channel selections.
CHANNELUP/DOWN: Allows for channel selection.
DISPLAYMODE: Allows user to cycle through console display options,
iPod, TV, or profile display.
LASTCHANNEL: Allows the user to cycle between the current
channel and the previous channel they were viewing.
HOME: Changes the channel to the channel defined as Home.
CC/MUTE: Press to cycle through the different closed caption and
mute configurations.

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CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
GO - Press to immediately begin a workout. Workout, resistance level, and time will automatically go to default settings. Pressing GO will not
prompt user for age, weight, or level settings.
1) Start pedaling and press the GO key to begin your workout. 2) The display will read 3, 2, 1, Begin and then the program will start.
MANUAL - Manual allows the user to input more information while defining their own workout. Calorie expenditure will be more accurate
when inputting information in Manual than by pressing GO.
1) Start pedaling and press the key next to MANUAL on the display.
2) Select the key next to Level and follow the prompts to set.
3) Select the key next to Time and follow the prompts to set. .
4) Select the key next to Weight and follow the prompts to set.
5) Select the key next to GO and the display will read 3, 2, 1, and then the program will begin.
ROLLINGHILLS - The Rolling Hills program is a level based program that automatically adjusts the resistance level to simulate real
terrain.
1) Start pedaling and press the key next to TRAINING WORKOUTS on the display, and then press the key next to ROLLING HILLS.
2) Select the key next to Level and follow the prompts to set.
3) Select the key next to Time and follow the prompts to set. .
4) Select the key next to Weight and follow the prompts to set.
5) Select the key next to GO and the display will read 3, 2, 1, and then the program will begin.
INTERVALS- The Intervals program is a level based program that automatically adjusts the resistance of the machine from low to high
intensity settings at regular intervals.
1) Start pedaling and press the key next to TRAINING WORKOUTS on the display, and then press the key next to INTERVAL TRAINING.
2) Select the key next to Level and follow the prompts to set.
3) Select the key next to Time and follow the prompts to set. .
4) Select the key next to Weight and follow the prompts to set.
5) Select the key next to GO and the display will read 3, 2, 1, and then the program will begin.
4.2 WORKOUT SETUP STEPS - MANUAL
4.4 WORKOUT SETUP STEPS - TRAINING WORKOUTS
4.3 WORKOUT SETUP STEPS - FAT BURN
FATBURN - Fat burn is a level based program that is designed to help users burn fat through various resistance level changes.
1) Start pedaling and press the FAT BURN key.
2) Select the key next to Level and follow the prompts to set.
3) Select the key next to Time and follow the prompts to set. .
4) Select the key next to Weight and follow the prompts to set.
5) Select the key next to GO and the display will read 3, 2, 1, and then the program will begin.

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CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
FITNESSTEST -The Cooper Fitness Test measures cardiovascular fitness and proves an estimated sub-maximal VO2 result. It is based
on power output according to ACSM standards and was developed by the Cooper Institute© (www.cooperinstitute.org). User RPMs must
remain between 60-80 RPM during the test. The test will end when the user can no longer maintain this speed. Use of a heart rate strap is
optional but provides more data.
The test starts at a low intensity level and gradually increases in intensity (difficulty) every 2 minutes. As it increases, the user must maintain
60-80 RPM to advance to the next level. The test could take upwards of 30+ minutes for very fit individuals. Once the test ends a recovery
period (cool down) will begin and the user's results are calculated and displayed. Results are based on the number of stages completed.
Incline will not be adjustable during the test.
1) Start pedaling and press the key next to FITNESS TEST on the display.
2) Select the key next to Age and follow the prompts to set.
3) Select the key next to Gender and follow the prompts to set. .
4) Select the key next to Weight and follow the prompts to set.
5) Select the key next to GO and the display will read 3, 2, 1, and then the program will begin.
6) Once the workout is complete, the display will read the results of the Fitness Test.
STAGE COMPLETE:
1 Well Below Average
2 Well Below Average
3 Below Average
4 Below Average
5 Average
6 Average
7 Above Average
8 Above Average
9+ Well Above Average
4.5 WORKOUT SETUP STEPS - COOPER FITNESS TEST

9
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
TARGETHEARTRATE - The Suspension Elliptical comes with standard digital contact heart rate sensors and are POLAR telemetry
compatible. The heart rate control workout mode allows the user to program their desired heart rate zone, and the Suspension Elliptical
will automatically adjust the level based upon the user's heart rate. The heart rate zone is calculated using the following equation:
(220-Age)8%=targetheartratezone.TheusermustwearaPOLARtelemetricstraporcontinuallyholdontothecontactheartrategripsforthis
workout.
Locate the metal sensors on the handlebars of the Suspension Elliptical. Notice that there are two separate pieces of metal on each grip. You
must be making contact with both pieces of each grip to get an accurate heart rate reading. You can grab these sensors in any program to view
your current heart rate.
1) Start pedaling and press the key next to TARGET HEART RATE.
2) Select the key next to Age and follow the prompts to set.
2) Select the key next to Percent of HR and follow the prompts to set.
3) Select the key next to Time and follow the prompts to set. .
4) Select the key next to Weight and follow the prompts to set.
5) Select the key next to GO and the display will read 3, 2, 1, and then the program will begin.
CONSTANTWATTS - Constant Watts is a unique program that allows you to vary your cadence or RPM and the Suspension Elliptical's
resistance level will adjust accordingly to your selected goal. The quicker you pedal, the less resistance for the goal selected.
1) Start pedaling and press the CONSTANT WATTS key.
2) Select the key next to Watts and follow the prompts to set.
3) Select the key next to Time and follow the prompts to set. .
4) Select the key next to Weight and follow the prompts to set.
5) Select the key next to GO and the display will read 3, 2, 1, and then the program will begin.
4.6 WORKOUT SETUP STEPS - TARGET HEART RATE
4.7 WORKOUT SETUP STEPS - CONSTANT WATTS

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The Manager's Custom Mode allows the club owner to customize the Suspension Elliptical for the club.
1) To enter Manager Mode, press ENTER, 1, 0, 0, 1, ENTER on the upper display. Manager Mode will appear on the display (Figure A).
2) Select the key next to the setting that needs to be changed, and follow the prompts to change.
3) Press the ENTER key once the desired setting is correct to save.
4) Press HOME or press and hold the STOP key for 3-5 seconds to return to normal operation. NOTE: If a setting has been changed, the
unit and console power should be reset. Cycle the power switch, and press and hold the CHANNEL UP and CHANNEL DOWN keys for 3-5
seconds to reset the console power.
5.1 MANAGER MODE OVERVIEW
FIGURE A
5.2 MANAGER MODE - ABOUT TAB
FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED
Versions Software version. Cannot be modified.
Key Sound
Default: On
Controls whether there is a key sound when a key is
pressed and whether it is a beep or through the speakers.
On / Off
Out of Order
Default: Off
This option allows the club to put the console into an "out of
order" status.
On / Off
MANAGER MODE
About
CHAPTER 5: MANAGER MODE

11
FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED
Versions Software version. Cannot be modified.
Key Sound
Default: On
Controls whether there is a key sound when a key is
pressed and whether it is a beep or through the speakers.
On / Off
Out of Order
Default: Off
This option allows the club to put the console into an "out of
order" status.
On / Off
5.3 MANAGER MODE - TIME TAB
FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED
Maximum Time
Default: 60 Minutes
This option allows the club to set the maximum workout
duration limits during peak and non peak hours.
Maximum: 99 Minutes
Minimum: 5 Minutes
Pause Time
Default: 5 Minutes
This option controls the default pause time. Maximum: 10 Minutes
Minimum: 1 Minute
MANAGER MODE
Time
5.4 MANAGER MODE - DEFAULTS TAB
FUNCTION & DEFAULTS DESCRIPTION MODIFIED
Level: Default: 1 This option controls the default program level. Max: 1 Min: 20
Age: Default: 30 This option controls the default user's age used in the target
HR calculations.
Maximum: 100
Minimum: 10
Weight: Default: 150 lbs
/ 68 kg
This option controls the default weight used in the calorie
calculations. Displayed in pounds or kilograms.
Maximum: 400 lbs / 180 kg
Minimum: 80 lbs / 36 kg
Gender: Default: Male Setting the user as Male or Female. Male or Female
Time: Default: 30 Minutes This option controls the default program time. Max: Max Time Min: 5 Min
MANAGER MODE
Defaults
CHAPTER 5: MANAGER MODE

12
5.5 MANAGER MODE - LANGUAGE TAB
MANAGER MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED
Language Select default language. This option allows the user to select a flag for a
specific language.
N/A
FLAG UNIT
Mile
Mile
KM
KM
KM
LANGUAGE
English
German
FLAG UNIT
KM
KM
KM
KM
KM
LANGUAGE
Spanish
Dutch
Italian
Japanese
FLAG UNIT
KM
KM
KM
KM
KM
LANGUAGE
Chinese
Portuguese
French
CHAPTER 5: MANAGER MODE

13
FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED
Channel: Default: 3 This option controls the default TV channel on start up. Channels 1-999
Volume: Default: 5 This option controls the default TV volume on start up. Maximum: 17 Minimum: 1
Setup This option allows the TV to be programmed. Press -
on the number keypad.
N/A
External TV: Default: Off This option controls the external TV power. NOTE:
The TV will only work in AC Plug in Mode.
On / Off
Remote TV Default: Off This option allows the controller to work with MYE TV. On/ Off
MANAGER MODE
TV
5.6 MANAGER MODE - TV TAB
5.7 MANAGER MODE - OTHER TAB
FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED
Virtual Active This option controls the Virtual Active Function. NOTE: The
Virtual Active function will only work in AC Plug in Mode.
Default: Yes or No
MANAGER MODE
Other
CHAPTER 5: MANAGER MODE

14
6.1 ENGINEERING MODE OVERVIEW
The Engineering Mode allows the club owner to keep track of the technical settings and error history for the Suspension Elliptical.
1) To enter Engineering Mode, press ENTER, 2, 0, 0, 1, ENTER on the upper display. Engineering Mode will appear on the display (Figure A).
2) Select the key next to the setting that needs to be changed, and follow the prompts to change.
3) Press the ENTER key once the desired setting is correct to save.
4) Press HOME or press and hold the STOP key for 3-5 seconds to return to normal operation. NOTE: If a setting has been changed, the unit
and console power should be reset. Cycle the power switch, and press and hold the CHANNEL UP and CHANNEL DOWN keys for 3-5 sec-
onds to reset the console power.
FIGURE A
ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED
Errors This option displays the error code
history.
N/A
6.2 ENGINEERING MODE - ERRORS TAB
CHAPTER 6: ENGINEERING MODE

15
ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED
Statistics This option displays the workout
information for the unit.
N/A
6.3 ENGINEERING MODE - STATISTICS TAB
FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED
Threshold
Default: 25 RPM
This option controls the minimum RPM limits for
operation.
25 - 99 RPM
Disconnect This option controls the minimum RPM limit to
operate other functions when no power is present.
10 - 99 RPM
Keep Time This option controls how long the console keeps
information after the minimum RPM threshold is not
met.
Home: 60 Seconds
Run: 30 Seconds
Summary: 30 Seconds
ENGINEERING MODE
Self Power
6.4 ENGINEERING MODE - SELF POWER TAB
CHAPTER 6: ENGINEERING MODE

16
ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED
Clubs
Default: MATRIX
This option allows the club to select a screen
header from a list.
N/A
6.5 ENGINEERING MODE - CLUBS TAB
ENGINEERING MODE FUNCTION & DEFAULTS DESCRIPTIONS MODIFIED
Club ID This option records the Club ID of
the fitness facility.
N/A
6.6 ENGINEERING MODE - CLUB ID TAB
CHAPTER 6: ENGINEERING MODE

17
The Service Mode allows an authorized service provider to test and store information on the Suspension Elliptical.
1) To enter Service Mode, press ENTER, 3, 0, 0, 1, ENTER on the upper display. Service Mode will appear on the display (Figure A).
2) Select the key next to the setting that needs to be changed, and follow the prompts to change.
3) Press the ENTER key once the desired setting is correct to save.
4) Press HOME or press and hold the STOP key for 3-5 seconds to return to normal operation. NOTE: If a setting has been changed, the
unit and console power should be reset. Cycle the power switch, and press and hold the CHANNEL UP and CHANNEL DOWN keys for 3-5
seconds to reset the console power.
FIGURE A
7.1 SERVICE MODE OVERVIEW
CHAPTER 7: SERVICE MODE