Matrix CXV User manual

CXV

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SAVE THESE INSTRUCTIONS
When using Matrix Cycles, basic precautions should always be followed, including the
following: Read all instructions before using this equipment. It is the responsibility of the
owner to ensure that all users of this equipment are adequately informed of all warnings and
precautions.
This equipment is for indoor use only. This training equipment is a Class S product designed
for use in a commercial environment such as a fitness facility.
DANGER!
TO REDUCE THE RISK OF ELECTRICAL SHOCK:
Always unplug the equipment from the electrical outlet before cleaning, performing
maintenance and putting on or taking o parts.
WARNING!
TO REDUCE THE RISK OF BURNS, FIRE, ELECTRICAL SHOCK OR
INJURY TO PERSONS:
• Use this indoor cycle for its intended purpose as described in this manual. Do not use
attachments that have not been recommended by the manufacturer.
• Never operate the indoor cycle if it is not working properly, or if it has been damaged.
Contact Customer Tech Support or the authorized dealers for examination and repair.
• Do not use the indoor cycle without proper footwear. NEVER operate the indoor cycle with
bare feet.
• Do not wear any clothing that might catch on any moving parts of this indoor cycle.
• Keep hands and feet clear at all times from moving parts to avoid injury. Never turn the
pedal cranks by hand.
• Do not dismount the indoor cycle until the pedals are at a complete STOP.
• Do not insert any object, hands or feet into any openings, or expose hands, arms or feet to
the drive mechanism or other potentially moving part of the indoor cycle.
• Do not use any equipment that is damaged or has worn or broken parts. Use only
replacement parts supplied by Customer Tech Support or the authorized dealers.
• Do not operate where aerosol (spray) products are being used or when oxygen is being
administered.
• Close supervision is necessary when used near children.
• This equipment is not intended for use by persons with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the equipment by a person responsible for
their safety.
• Ensure that adjustment levers (seat fore-and-aft) are properly secured and do not interfere
with range of motion during exercise.
• When adjusting the seat with one hand, while lifting and then locking the lever. Ensure
clamp is fully engaged prior to use.
• Incorrect or excessive exercise may result in serious injury or death. If you experience any
kind of pain, including but not limited to chest pains, nausea, dizziness, or shortness of
breath, stop exercising immediately and consult your physician before continuing.
• Do not jump on the unit.
• At no time should more than one person be on unit while in operation.
• This unit should not be used by persons weighing more than specified in the PRODUCT
SPECIFICATIONS SECTION. Failure to comply will void the warranty.
• Keep power cord away from heated surfaces. Do not carry this unit by its supply cord or
use the cord as a handle.
• Disconnect all power before servicing or moving the equipment. To clean, wipe surfaces
down with soap and slightly damp cloth only; never use solvents. (See MAINTENANCE)
• Never operate the unit if it has a damaged cord or plug, if it is not working properly, if it
has been dropped or damaged, or immersed in water. Return the unit to a service center
for examination and repair.
• To avoid the risk of electric shock, this piece of equipment must only be connected to a
circuit with non-looped (isolated) ground.
• To disconnect, turn all controls to the o position, then remove plug from outlet.
• Do not remove the console covers unless instructed by Customer Tech Support. Service
should only be done by an authorized service technician.
• Do not use other attachments that are not recommended by the manufacturer. Attachments
may cause injury.
• To clean, wipe surfaces down with soap and slightly damp cloth only; never use solvents.
(See MAINTENANCE)
• At NO time should pets or children under the age of 14 be closer to the unit than 10 feet.
• At NO time should children under the age of 14 use the unit.
• Children over the age of 14 should not use the unit without adult supervision.
• Heart rate monitoring systems may be inaccurate.
• Use the stationary training equipment in a supervised environment.
CAUTION!
CONSULT A PHYSICIAN BEFORE USINGTHIS EQUIPMENT. READ OWNER’S MANUAL BEFORE USE.
• It is essential that this equipment is used only indoors, in a climate controlled room. If this equipment has been exposed to colder temperatures or high moisture
climates, it is strongly recommended that the equipment is warmed up to room temperature and allowed time to dry out before first time use.
IMPORTANT PRECAUTIONS

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UNPACKING
Unpack the equipment where you will be using it. Place the carton
on a level flat surface. It is recommended that you place a protective
covering on your floor. Never open box when it is on its side.
IMPORTANT NOTES
During each assembly step, ensure that ALL nuts
and bolts are in place and partially threaded.
Several parts have been pre-lubricated to aid in assembly
and usage. Please do not wipe this o. If you have diculty,
a light application of lithium grease is recommended.
WARNING!
There are several areas during the assembly process that special
attention must be paid. It is very important to follow the assembly
instructions correctly and to make sure all parts are firmly tightened.
If the assembly instructions are not followed correctly, the
equipment could have parts that are not tightened and will seem
loose and may cause irritating noises. To prevent damage to the
equipment, assembly instructions must be reviewed and followed.
NEED HELP?
If you have questions or if there are any missing
parts, contact Customer Tech Support.
ASSEMBLY
TOOLS REQUIRED:
F3 mm Allen Wrench
F5 mm Allen Wrench
F10 mm Allen Wrench
FFlat Wrench (15mm/17mm 325L)
FPhillips Screwdriver
PARTS INCLUDED:
F1 Main Frame
F1 Front Stabilizer Tube
F1 Rear Stabilizer Tube
F1 Handlebar Set
F1 Transport Handle
F1 Bicycle Saddle
F2 Pedals
F1 Console
F1 Hardware Kit
ATTENTION WARNING
SIÈGE : TENEZ-VOUS À UNE MAIN EN
RÉGLANT LA HAUTEUR. ASSUREZ-VOUS
QUE LA FIXATION EST BIEN EN PLACE
AVANT DE COMMENCER.
UTILISEZ L’APPAREIL D’ENTRAÎNEMENT
FIXE DANS UN ENVIRONNEMENT
SUPERVISÉ SOUS LA SURVEILLANCE
DIRECTE D’UN INSTRUCTEUR FORMÉ.
INSTALLEZ ET UTILISEZ LE VÉLO
D'APPARTEMENT SUR UNE
SURFACE PLANE SOLIDE.
SEAT : HOLD WITH ONE HAND WHILE
ADJUSTING HEIGHT. ENSURE CLAMP
IS FULLY ENGAGED PRIOR TO USE.
USE THE STATIONARY TRAINING
EQUIPMENT IN A SUPERVISED
ENVIRONMENT UNDER THE DIRECT
SUPERVISION OF A TRAINED
INSTRUCTOR.
SET UP AND OPERATE THE
STATIONARY EXERCISE BICYCLE
ON A SOLID LEVEL
SURFACE.
FRAME SERIAL NUMBER
CONSOLE SERIAL NUMBER
MODEL: CXV MATRIX VIRTUAL TRAINING CYCLE
* Use the information above when calling for service.

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SADDLE
HORIZONTAL SADDLE
ADJUSTMENT LEVER
SADDLE HEIGHT
ADJUSTMENT LEVER
MAIN FRAME
SERVICE PANEL
FLYWHEEL
TRANSPORT HANDLE
REAR STABILIZER TUBE
ASSEMBLY
HANDLEBARS
PHONE HOLDER
CONSOLE
WATER BOTTLE HOLDER
CRANK
PEDALS
FRONT STABILIZER TUBE
TRANSPORT WHEELS
LEVELERS

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E
F
E
D
A
B
C
B
LEFT
PEDAL
2Hardware Qty
D Bolt (M6x50L) 1
3Hardware Qty
E
F
Bolt (M6x55-20L)
Bolt (M8x40L)
2
4
1Hardware Qty
A
B
C
Bolt (M12x25L)
Flat Washer (M12)
Bolt (M12x70L)
2
4
2
Torque Value
78 Nm / 58 ft-lb.
Torque Value
10 Nm / 7.4 ft-lb
Remove and save for step 4
ASSEMBLY

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H
H
E
G
H
ASSEMBLY
Loosen top 2 inside screws
Remove bottom 2 inside
screws and save for step 6
Remove outside screws
and save for step 7
H
Torque Value
12 Nm / 8.8 ft-lb.
H
4Hardware Qty
E
G
H
Bolt (M6x55-20L)
Bolt (M8x40-20L)
Metal plate
2
4
1
From step 3
Route wires using
provided cable ties
7Hardware Qty
H Screw (M5x12L) 5
6Hardware Qty
H Screw (M5x12L) 4
From step 5
From step 5
5Hardware Qty
H Screw (M5x12L) 9

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H
ASSEMBLY COMPLETE
8Hardware Qty
H Screw (M5x12L) 8
3 mm
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ASSEMBLY

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CONSOLE DESCRIPTION
The Matrix machine is inspected before it is packaged. Carefully unpack the unit
and dispose of the box material. Note: There is a thin protective sheet of clear
plastic on the overlay of the console that should be removed before use.
The console has a fully integrated touch screen display. All information required for workouts is explained
on-screen. Exploration of the interface is highly encouraged. The information explaining how to program
for various workouts will give an explanation about the contents of each screen on the console.
A) GO: One Touch Start.
B) PAUSE: Displayed on-screen during workout. Pauses workout. Pause duration can be set in manager
or engineering mode. Press stop to end workout and show workout summary data.
C) USB 2.0 PORT: Device charging (output rating 5V /2A), device media, and software updates.
D) HEADPHONE JACK: Outputs audio from console to connected 3.5mm headphones.
E) ENERGY SAVER LIGHT: Indicates if machine is in energy saver mode.
F) MOTION SENSOR: Wave your hand over the sensor to wake the console.
G) RFID SENSOR: Wireless login access location.
* Supported standards with carrier frequency of 13.56 MHz include; ISO 14443 A, ISO 15693, ISO
14443 B, Sony Felica, Inside Contact-less (HID iClass), and LEGIC RF.
C F DEAG
CONSOLE OPERATION

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CONSOLE OPERATION
LOGIN SCREEN
GO SCREEN
• Touch to begin working out immediately. Or...
• Select a specific workout of your choice
PROGRAM SETUP
1) After selecting a WORKOUT, adjust the program settings appropriately
and/or begin your exercise using the default program settings.
2) Adjust your program settings.
3) Press START WORKOUT to begin your workout.
* Supported standards with carrier frequency of 13.56 MHz include; ISO 14443 A, ISO 15693, ISO 14443 B, Sony Felica, Inside Contact-less (HID iClass), and LEGIC RF.
LOGIN SCREEN
• Touch the LOGIN button to sign-in with your XID.
• Touch the GUEST button to workout anonymously.
• Touch the REGISTER button to create a new XID.
• For help or more information, touch .
• To change language, touch .
USER SIGN-IN
1) Enter your XID and PASSCODE and touch .
2) To log in using RFID, touch the RFID tag to the symbol
located on the bottom left of the console.*
REGISTER A NEW USER
1) Don’t have an xID account? Registration is easy.
2) Follow the on-screen prompts to create your free account.
3) Review your information and select the I ACCEPT THE TERMS
AND CONDITIONS box to review the Terms and Conditions.
4) Touch to complete registration. Your account
is now active and you are signed-in.

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GO SCREEN
HOME SCREEN
Change WORKOUT STATISTICS displayed at the bottom of the screen
Return to the home screen whenever you’re using an app
Adjust VOLUME and pair a BLUETOOTH device and/or ANT+ device
Increase or decrease the resistance level
Use the keypad to set resistance level. Press to confirm change
Change resistance level back to previous setting
Pause your workout. Touch to resume. After resuming, resistance
level will be reset. While paused, touch to end workout
Increase or decrease the duration of your workout
Enter cool down mode. Cool down lasts for a few minutes while reducing
the workout intensity, allowing your body to recover from your workout
Lock the screen in order to prevent accidental screen touches from being
implemented. Touch it again to unlock the screen and allow screen touches
HOME SCREEN
PROGRAM SETUP
Note: Workouts and features vary based on model type,
console configurations and software versions.
CONSOLE OPERATION

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APPS AND ENTERTAINMENT
Workouts and app availability vary by model and software configuration. For the most up-to-date information, please visit matrixfitness.com
SIMPLE
Workout stats are displayed in 3
customizable windows.
TRACK
Displays a 400 m(¼ mile) track. Split
feature allows you to keep track of your
fastest laps and improve your time.
VIRTUAL ACTIVE
Your workout info is displayed and Virtual Active
courses are shown. With Virtual Active, escape
the confines of an ordinary workout as you
or walk or run through exotic destinations.
SPRINT 8
Track your progress while working
out to a Sprint 8 program.
TARGET HEART RATE
Track your progress while working out
to a Target Heart Rate program.
FITNESS TEST
Track your progress while working
out to a Fitness Test program.
CHANGE WORKOUT
Select a different workout without
stopping your current workout.
CHANGE WEIGHT
Change your weight during a workout for a
more personalized and accurate calorie count.
MY MEDIA
Connect and control audio and video files
on-screen via USB port or Bluetooth.
FACILITY CALENDAR
View Facility event schedule and other info.
WORKOUT HISTORY
View your workout history to track
performance over time.
WEB BROWSER
Access the world wide web while you work out.
WEATHER
Get local weather info.
NETFLIX
Browse and watch Netflix videos while you work
out. Netflix account required to access content.
HULU
Browse and watch Hulu videos while you work
out. Hulu account required to access content.
YOUTUBE
Browse and watch YouTube videos
while you work out.
SPOTIFY
Browse and listen to your favorite
music while you work out.
FACEBOOK
Browse your Facebook page while you work out.
TWITTER
Access your Twitter feed while you work out.
INSTAGRAM
Browse your Instagram feed while you work out.
PRESS READER
Browse all-you-can-read digital
newsstand while you work out.
FLIPBOARD
Browse all-you-can-read digital
newsstand while you work out.
KINDLE READER
Access and read your ebooks while you work out.
SOLITAIRE SUITE
Play online solitaire games while you work out.
CONSOLE OPERATION

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POWER ACCURACY
This bike displays power on the console. The power accuracy of this model has been
tested using the test method of ISO 20957-5:2016 to ensure a power accuracy within
a tolerance of ±10 % for input power ≥50 W, and within a tolerance of ±5 W for input
power <50 W.
BRAKING SYSTEM
This exercise bicycle uses a speed-independent braking system. The user is able to
adjust the resistance of the braking system independently of the RPM of the crank
axle.
USING THE HEART RATE FUNCTION
The heart rate function on this product is not a medical device. The heart rate reading
is intended only as an exercise aid in determining heart rate trends in general. Please
consult your physician.
When used in conjunction with a wireless chest transmitter (sold separately), your
heart rate can be transmitted wirelessly to the unit and displayed on the console.
Compatible with Bluetooth, ANT+ and Polar 5kHz heart rate devices.
NOTE: The chest strap must be tight and properly placed to receive an accurate and
consistent readout. If the chest strap is too loose, or positioned improperly, you may
receive an erratic or inconsistent heart rate readout.
WARNING!
Heart rate monitoring systems may be inaccurate. Over exercising may result in
serious injury or death. If you feel faint, stop exercising immediately.
CONSOLE OPERATION
TRAINING AREA
2 M
(78.7”)
0.56 M
(22.2”)
1.45 M
(57.2”)
FREE AREA
2 M
(78.7”)
1.76 M
(69.4”)
2.65 M
(104.4”)
LOCATION OF THE UNIT
Place the equipment on a level and stable surface away from direct sunlight. The
intense UV light can cause discoloration of the plastics. Locate your equipment in
an area with cool temperatures and low humidity. Please leave a clear zone on all
sides of the equipment that is at least 60 cm (23.6”). This zone must be clear of any
obstruction and provide the user a clear exit path from the machine. Do not place
the equipment in any area that will block any vent or air openings. The equipment
should not be located in a garage, covered patio, near water or outdoors.
BEFORE YOU BEGIN

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LEVELING THE EQUIPMENT
It is extremely important that the levelers are correctly
adjusted for proper operation. Turn leveling foot
clockwise to lower and counter-clockwise to raise unit.
Adjust each side as needed until the equipment is
level. An unbalanced unit may cause belt misalignment
or other issues. Use of a level is recommended.
PROPER USAGE
1. Sit on the seat of the cycle facing the handlebars.
2. To determine proper seat position, place one foot on each pedal, located on either side of
the bike. Your knee should bend slightly at the furthest pedal position. You should be able
to pedal without locking your knees or shifting your weight from side to side.
3. If you need to adjust the seat height or fore-aft position, stand with feet on the floor,
removing all weight from seat. Adjust seat as required, then remount.
4. Adjust pedal straps to desired tightness.
5. Set the resistance or the preferred exercise program as desired. Use
your feet to rotate the pedals in a controlled manner.
6. To dismount from the cycle, follow the proper usage steps in reverse.
WARNING!
Our equipment is heavy, use care and additional help if necessary when moving. Failure to follow these instructions could result in injury.
BEFORE YOU BEGIN
MOVING THE EQUIPMENT
Please use transport handle at base of frame
when moving equipment.
Do NOT try moving equipment by pushing
or pulling on the console as this may cause
damage to the product.

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A
B
C
HOW TO ADJUST THE INDOOR CYCLE
The indoor cycle can be adjusted for maximum comfort and exercise
effectiveness. The instructions below describe one approach to adjusting
the indoor cycle to ensure optimal user comfort and ideal body
positioning; you may choose to adjust the indoor cycle differently.
SADDLE ADJUSTMENT
Proper saddle height helps ensure maximum exercise efficiency
and comfort, while reducing the risk of injury. Adjust the saddle
height to make sure it’s in proper position, one that keeps a slight
bend in your knee while your legs are in the extended position
A) SADDLE HORIZONTAL POSITION
Pull the adjustment lever down to slide the saddle forward
or backward as desired. Push the lever up to lock saddle
position. Test the saddle slide for proper operation.
B) SADDLE HEIGHT
Lift the adjustment lever up while sliding the saddle up and down
with the other hand. Push the lever down to lock saddle position.
C) PEDAL STRAPS
Place the ball of the foot into the toe cage until the ball of
the foot is centered over the pedal, reach down and pull
the pedal strap up to tighten prior to use. To remove your
foot from the toe cage, loosen the strap and pull out.
BEFORE YOU BEGIN

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MAINTENANCE
1. Any and all part removal or replacement must be performed by a qualified service technician.
2. DO NOT use any equipment that is damaged and or has worn or broken parts.
Use only replacement parts supplied by your country’s local MATRIX dealer.
3. MAINTAIN LABELS AND NAMEPLATES: Do not remove labels for
any reason. They contain important information. If unreadable or
missing, contact your MATRIX dealer for a replacement.
4. MAINTAIN ALL EQUIPMENT: Preventative maintenance is the key to
smooth operating equipment as well as keeping your liability to a
minimum. Equipment needs to be inspected at regular intervals.
5. Ensure that any person(s) making adjustments or performing maintenance or
repair of any kind is qualified to do so. MATRIX dealers will provide service
and maintenance training at our corporate facility upon request.
B
A
MAINTENANCE SCHEDULE
ACTION FREQUENCY
• Turn o the bike by unplugging the power cord from the wall
outlet
• Wipe down the bike with a damp cloth. Never use solvents,
as they can cause damage to the bike.
• Inspect the power cord. If the power cord is damaged, contact
Customer Tech Support fora replacement.
• Make sure the power cord is not underneath the bike or in
any other area where it can become pinched or cut.
AFTER EACH USE
Make sure that the indoor cycle is level and does not rock. DAILY
• Turn o the bike by unplugging the power cord from the wall
outlet.
• Clean entire machine using water and a mild soap or other
Matrix approved solution (cleaning agents should be alcohol
and ammonia free).
• Clean all exterior parts, the steel frame, front and rear
stabilizers, seat and handlebars.
WEEKLY
Lubricate the saddle post (A). To do this, raise the saddle post to
the MAX position, spray with maintenance spray and rub down
the entire exterior surfaces with a soft cloth. Clean the saddle
slide (B) with a soft cloth and if necessary apply a small amount
of lithium/silicone grease.
BI-WEEKLY
Inspect all assembly bolts and pedals on the machine for proper
tightness. MONTHLY
• Remove right service panel. Rotate the break assembly
counterclockwise until it hits the hard stop. Clean gear of old
grease and re-apply a lithium-based grease to gear teeth (C).
• Remove right service panel. Unfasten flywheel clutch cap and
remove wavy washer. Wipe o belt debris and reinstall (D).
6 MONTHS
CD

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PRODUCT SPECIFICATIONS
Console 22” Touchscreen
Max User Weight 159 kg / 350 lbs
User Height Range 152 – 200.7 cm / 5’0” – 6’7”
Max Saddle Height 130.3 cm / 51.3”
Product Weight 69 kg / 152.1 lbs
Shipping Weight 80.5 kg / 177.5 lbs
Required Footprint (L x W)* 153.6 x 56.5 cm / 60.5” x 22.2”
Overall Dimensions
(L x W x H)*
153.6 x 56.5 x 147.9 cm /
60.5” x 22.2 x 58.2”
* Ensure a minimum clearance width of 0.6 meters (24”) for access to and passage around
MATRIX equipment. Please note, 0.91 meters (36”) is the ADA recommended clearance
width for individuals in wheelchairs.
For most current owner’s manual and information, check matrixfitness.com
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected. 
• Consult the dealer or an experienced radio/TV technician for help. 
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment. 
FCC RF Radiation Exposure Statement: 
1. This Transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter. 
2. This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 centimeters between the radiator and your body.
DOLBY TECHNOLOGY:
Manufactured under license from Dolby Laboratories.
Dolby, Dolby Audio, and the double-D symbol are trademarks
of Dolby Laboratories Licensing Corporation.
PRODUCT INFORMATION

© 2021 Johnson Health Tech
Rev 1.0 A
CXV