Matrix SPARSH VP710 User manual

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means without the prior written consent of Matrix ComSec Pvt. Ltd.
Quick Start Guide
SPARSHVP710
TheSmartVideoIPDeskphone

1
PackagingContents
Thefollowingitemsareincludedinyourpackage.Ifyoufindanythingmissing,contactyoursystem
administrator.
AssemblingthePhone
2.Attachthestand,asshownbelow:
Note:WerecommendthatyouusetheaccessoriesprovidedorapprovedbyMatrix.Theuseofunapproved
third-partyaccessoriesmayresultinreducedperformance.
CAM50
QuickStartGuide
Stand
HandsetCord
HandsetIPPhone
EthernetCable
WallMountBracket
PowerAdapter
（Optional）
1.Insertthecamera,asshownbelow:
Adjust Shutter Switch
Adjust Camera Angle
PC Internet DC5V
PC Internet DC5V
(2mCAT5EFTPcable)
ThecameracanonlybeconnectedtotheUSBportonthetopofthephone.
Note:
PUSH
ＰＣ Ｉｎｔｅｒｎｅｔ
ＤＣ５Ｖ
（Optional）

2
5.ConnecttheoptionalUSBflashdrive,asshownbelow:
Thehookswitchtabhasalipwhichallowsthehandsettostayon-hookwhentheIPphoneismounted
vertically.
Note:
4.Connectthehandsetandoptionalheadset,asshownbelow:
3.Attachtheoptionalwallmountbracket,asshownbelow:
Theheadsetshouldbepurchasedseparately.
Note:
TheUSBport(ontherearofthephone)canalsobeusedtoconnectUSBheadset.
FormoreinformationonhowtouseUSBheadset,refertothedocumentationfromthemanufacturer.
Note:
ＰＣ Ｉｎｔｅｒｎｅｔ
ＤＣ５Ｖ
ＰＣ Ｉｎｔｅｒｎｅｔ
ＤＣ５Ｖ
ＰＣ Ｉｎｔｅｒｎｅｔ
ＤＣ５Ｖ
PUSH
ＰＣ Ｉｎｔｅｒｎｅｔ
ＤＣ５Ｖ
ＰＣ Ｉｎｔｅｒｎｅｔ
ＤＣ５Ｖ

3
2)TapSetting->Basic->Wi-Fi.


4)Selectanavailablewirelessnetworkfromthelistofnetworks.
5)Ifthenetworkissecure,enteritspasswordinthePasswordfield.
6)TapConnecttoconnecttothewirelessnetwork.
b)Connecttothewirelessnetwork:
Thephonewillautomaticallysearchforavailablewirelessnetworksinyourarea.
3)TaptheOnradioboxintheWi-Fifield.
Youhavetwooptionsfornetworkconnection.Youcanselectoneofthemaccordingtothecurrentoffice
environment.
7.Connecttothenetwork,asshownbelow:
a)Connecttothewirednetwork:
1)Swipedownfromthetopofthescreentoenterthecontrolcenter.
6.ConnecttheACpowerorPoE,asshownbelow:
Note:TheIPphoneshouldbeusedwithMatrixoriginalpoweradapter(5V/2A)only.Theuseofanythird-party
poweradaptermaycausedamagetothephone.
Ifinlinepower(PoE)isprovided,youdonotneedtoconnectthepoweradapter.Makesurethehub/switch
isPoEcompliant.
Note:IfyouareconnectingaPCtoyourphone,werecommendthatyouusetheEthernetcableprovidedby
Matrix.
A
B
ACPowerOption
PoE(Powerover
Ethernet)Option
PowerAdapter
(DC5V)
IEEE802.3afcompliant
PoEHub/Switch
ＰＣ Ｉｎｔｅｒｎｅｔ
ＤＣ５Ｖ
ＰＣ Ｉｎｔｅｒｎｅｔ
ＤＣ５Ｖ
ＰＣ Ｉｎｔｅｒｎｅｔ
ＤＣ５Ｖ
PCConnection
(Optional)
PC
ＰＣ Ｉｎｔｅｒｎｅｔ
ＤＣ５Ｖ
ＰＣ Ｉｎｔｅｒｎｅｔ
ＤＣ５Ｖ

4
HardwareComponentInstructions
19
ＰＣ Ｉｎｔｅｒｎｅｔ
ＤＣ５Ｖ
MESSAGEKey
VolumeKey
SpeakerphoneKey
REDIALKey*
Camera
Item Item
10
11
12
PowerIndicatorLED
TouchScreen
HEADSETKey
TRANSFERKey
MUTEKey
HOLDKey
2
3
4
5
6
8
Item
ShutterSwitch
15 Hookswitch
Speaker
Keypad
13
17 CameraIndicatorLED
18
CameraLens
1
7
9
14
16
19 USB2.0port
HookswitchTab
12
1
1
2
2
3
3
4
5
6
7
8
9
10
11
12
14
14
15
13
14
18
14
16
14
17
Note*:TheREDIALKeyfunctionsastheCallLogsKeyintheExtendedMode.

AftertheIPphoneisconnectedtothenetworkand
suppliedwithpower,itautomaticallybeginsthe
initializationprocess.OncetheIPPhoneisinitialized,it
displaystwodifferentphonemodes-StandardSIPand
ExtendedSIP.Selectthedesiredmode.Youcanconfigure
thephoneviawebuserinterfaceorphoneuserinterface.
Startup
Welcome
Initializing... Please wait
Note:TheIPphonehasaprovisionforIPv6,butitssupportwillbeprovidedinfuture.
TheServerSettingscanbeconfiguredviaphoneuserinterfaceonly.


Thewrongnetworksettingsmayresultininaccessibilityofyourphoneandmayhaveanimpactonthe
networkperformance.Contactyoursystemadministratorformoreinformation.
ConfiguringtheIPPhoneinExtendedMode
2.TapSetting->StatustoobtaintheIPaddressofthephone.
3.Openawebbrowseronyourcomputer,entertheIPaddressintotheaddressbar
(e.g.,"http://192.168.0.10"or"192.168.0.10"),andthenpressEnter.
4.Entertheusername(default:admin)andpassword(default:admin)intheloginpageandclick
Confirm.
NetworkSettings:ClickonNetwork->Basic->IPv4Config
StaticIPAddress:IfthephonecannotcontactaDHCPserverforanyreason,youneedto
configureIPaddress,subnetmask,gatewayaddress,primaryDNSaddressandsecondary
DNSaddressforthephonemanually.
Accessingthewebuserinterface:
Configuringviawebuserinterface
PPPoE:IfyouareusinganxDSLmodem,youcanconnectyourphonetotheInternetvia
PPPoEmode.ContacttheITSPforthePPPoEusernameandpassword.
Youcanconfigurethenetworksettingsinthefollowingways:
DHCP:Bydefault,thephoneattemptstocontactaDHCPserverinyournetworktoobtain
itsvalidnetworksettings,e.g.,IPaddress,subnetmask,gatewayaddressandDNSaddress.
1.Swipedownfromthetopofthescreentoenterthecontrolcenter.
Configuringviaphoneuserinterface
Registerstatusiconsonthetouchscreen:
Note:Checkwithyoursystemadministratorifanyerrorappearsduringtheregistrationprocessoraspecific
configurationisrequiredforyourregistration.


Registered RegistrationFailed
SeverSettings:SeverSettings:
2.TaptheMatrixlogoontheStart-upscreen.NotetheDeviceID.Providethesametoyoursystem
administrator.ThisneedstobeconfiguredintheServer.RefertotherespectiveServerSystem
Manualfordetails.

1.Afterinitialization,TheMATRIXSOFWAREENDUSERLICENSEAGREEMENT(EULA)appears.
TapIAGREE.
5

6
UsingYourExtendedPhone
Theiconsonthestatusbarofthetouchscreengiveinformationaboutphone:
StatusIcons
Icons Description
ShowsthatWi-Fiisturnedon.
Showsthatwirednetworkisunavailable.
ShowsthatBluetoothisturnedon.
Showsthatyouhaveunreadvoicemails.
Showsthat“DoNotDisturb”isturnedon.
Showsthatyouhavemissedcalls.
Showsthat“Forward”isturnedon.
Showsthat“AutoAnswer”isturnedon.
Showsthat“Silent”isturnedon.
ShowsthataUSBflashdriveisdetected.
(White)
(Green) ShowsthatBluetoothheadsetispairedsuccessfully.
Showsthatthephoneisconnectedtowirelessnetworksuccessfully.
(Green)
(White)
(Green) ShowsthatBluetooth-Enabledmobilephoneispairedsuccessfully.
Showsthatthephoneislocked.
Showsthatcameraisnotdetected.
4.TapMenu.
5.TapSetting->ServerAddresstoconfiguretheserverIPaddressandtapPorttoconfigurethe
serverport.
3.ContactyoursystemadministratorandnotetheServerAddressandPortwithwhichyouwantto
registeryourphone.
NetworkSettings:
2.TapSetting->Advanced(defaultpassword:admin)->Network->WANPort/VLAN
/WebserverType/802.1x/VPN/LLDP/CDP/NATtoconfigurethenetwork.
1.Swipedownfromthetopofthescreentoenterthecontrolcenter.
AfersuccessfulregistrationtheHomescreenappears.
VolumeAdjustment
Pressduringacalltoadjustthereceivervolumeofthehandset/speakerphone/headset.
Presswhenthephoneisidleorringingtoadjusttheringervolume.
Presstoadjustthemediavolumeinthecorrespondingscreen.
(Red)

ControlCenterandNotificationCenter
Toturnon/offcommonfunctionsquickly,capturea
screenshotorgototheSettingsscreen,tap
correspondingicons.
NotificationcenterdisplaysthelistofNotification,
MissedCalls,VoiceMailandMessages.
Todeleteaspecificnotification,swipeleftorright.
Todeleteallnotifications,tap.
Toadjustthescreenbrightness,dragtheslider.
Swipedownfromthetopofthescreentoenterthecontrolcenterandthenotificationcenter.
ControlCenter
Swipeupfromthebottomofthescreentohidethisscreen.
7
HomeScreen
Thehomescreendisplaysasbelow:
UserStatusBar:
ThisbardisplaysyourNameorNumber(SIPID)andyourpresencestatuswiththepresenceicon.
Toviewthedetails,tapthedesirednotificationmessage.
NotificationCenter
Displaythephone’stimeanddate.
Androidkeys.
UserStatusBar
ContentArea
TabBar
NavigationBar
ContentArea:
Itdisplaysshortcutsofthefeaturesyouhavecreated,NotificationsandtheCustomLogo.
TabBar:
Itdisplaysthefixedfeatureicons-Phone,Contacts,Voicemail,Messages,Menu.
NavigationBar:
Taptogobacktothepreviousscreen.
TaptogototheNativeHomescreen.
Taptoviewandmanagerecentlyusedapplications.
NativeStatusBar:
ThisbardisplaystheNameorNumberwiththePresenceicon,MatrixLogoandTime.
ToviewtheNativeStatusbar,swipedownfromtopofthescreen.

Note:Iconcolorsmayvaryasperthecallstates.

BasicCallFeatures
EnteringandUpdatingData
1.Taptheinputfield,theonscreenkeyboardwilldisplayonthetouchscreen:
Tousekeypad:
Toselectafieldoption:
Tapthefieldname,tapthedesiredoptioninthepop-updialogbox.
Taptobackspace.
TapNexttogotonextfield.
TapDonetoconfirmthesettings.
TapSendtodialoutthenumber.
TapGotobrowsethewebpage.
Taptoswitchtotheuppercaseinputmode.
Taptoswitchtothenumeric&symbolicinput
mode.
2.Whenyoufinishentering,taptohidetheonscreenkeyboard.
Touseonscreenkeyboard:
Dialorenternumber.
TaptoaccessinputoptionstoconfigureInputLanguagesorAndroidKeyboardSettings(AOSP).
Labelautomaticallyidentifiesthecontext-sensitive
features.
8
1.Pickupthehandset.
PlacingaVideo/VoiceCall
Usingthehandset:
1.Withthehandseton-hook,press.
2.Enterthenumber,andthentapAudioCallorVideoCall.
Usingthespeakerphone:
2.Enterthenumber,andthentapAudioCallorVideoCall.
1.Withtheheadsetconnected,presstoactivatetheheadsetmode.
Usingtheheadset:
2.Enterthenumber,andthentapAudioCallorVideoCall.
2.Enterthenumber,andthentapAudioCallorVideoCall.
1.TapPhoneontheHomescreenortheNativeHomescreen.
UsingtheTouchscreen:
UsingDialPad:
2.Searchforthedesiredcontact,andthentapAudioCallorVideoCall.
1.TapContactontheHomescreenortheNativeHomescreen.
UsingContacts:
2.Searchforthedesiredcontact,andthentapAudioCallorVideoCall.
1.TapPhone,thentapCallLogsontheHomescreenorontheNativeHomescreen.
orpresstheCallLogkey.
UsingCallLogs:
2.TapthedesiredentryandthentapAudioCallorVideoCall.
1.TapPhone,thentapFavoritesontheHomescreen.
UsingFavorites:

9
2.Ifthereismorethanonecallonhold,tapthecallyouwanttoresume,andpressortap
Resume.
CallHoldandResume
Toplaceacallonhold:
Toresumethecall,dooneofthefollowing:
1.Ifthereisonlyonecallonhold,pressortapResume.
PressortapHoldduringanactivecall.
EndingaVideo/VoiceCall
Usingthehandset:
HangupthehandsetortapEndCall.
Usingthespeakerphone:
Usingtheheadset:
PressortapEndCall.
TapEndCall.
CallMuteandUn-mute
1.PressortapMutetomutethemicrophoneduringacall.
2.PressagainortapUn-mutetoun-mutethecall.
UnattendedTransfer
CallTransfer
Youcantransferacallinthefollowingways:
1.PressortapTransferduringacall.Thecallisplacedonhold.
3.PressortapTransferComplete.
2.EnterthenumberyouwanttotransfertoandthentapAudioCallorVideoCall.
AttendedTransfer
1.PressortapTransferduringacall.Thecallisplacedonhold.
2.Enterthenumberyouwanttotransferto,andthentapAudioCallorVideoCall.
3.PressortaptheTransferCompletewhenthesecondpartyanswers.
Usingtheheadset:
Usingthehandset:
Pickupthehandset.
Press.
Press.
AnsweringaVideo/VoiceCall
Usingthespeakerphone:
UsingtheTouchscreen:
TapAudioAnswerorVideoAnswer.
VoiceMessage
Tolistentovoicemessages:
2.Followthevoicepromptstolistentoyourvoicemessages.
1.PressortapVoicemail.


10
ItisprovidedbyITSPforregistration(required).
ItisprovidedbyITSPforregistration(required).
ItisanauthenticatedIDforauthenticationprovidedbyITSP(required).
DisplayName:
LineActive:YoucanselectEnabled/Disabledtoenable/disabletheaccount.
RegisterName:
UserName:
Password:
Label:Itisshownonthetouchscreentoidentifytheaccount.
AccountSettings:ClickonAccount->Register->AccountX(X=1,2,3...15,16)
Parametersoftheaccount:
Note:TheIPphonealsosupportsIPv6,butIPv6isdisabledbydefault.


RegisterStatus:Itshowstheregisterstatusofthecurrentaccount.
ItisshownasCallerIDwhenplacingacall.
Thewrongnetworksettingsmayresultininaccessibilityofyourphoneandmayhaveanimpactonthe
networkperformance.Contactyoursystemadministratorformoreinformation.
ConfiguringtheIPPhoneinStandardMode
2.TapSetting->StatustoobtaintheIPaddressofthephone.
3.Openawebbrowseronyourcomputer,entertheIPaddressintotheaddressbar
(e.g.,"http://192.168.0.10"or"192.168.0.10"),andthenpressEnter.
4.Entertheusername(default:admin)andpassword(default:admin)intheloginpageandclick
Confirm.
NetworkSettings:ClickonNetwork->Basic->IPv4Config
StaticIPAddress:IfthephonecannotcontactaDHCPserverforanyreason,youneedto
configureIPaddress,subnetmask,gatewayaddress,primaryDNSaddressandsecondary
DNSaddressforthephonemanually.
Accessingthewebuserinterface:
Configuringviawebuserinterface
PPPoE:IfyouareusinganxDSLmodem,youcanconnectyourphonetotheInternetvia
PPPoEmode.ContacttheITSPforthePPPoEusernameandpassword.
Youcanconfigurethenetworksettingsinthefollowingways:
DHCP:Bydefault,thephoneattemptstocontactaDHCPserverinyournetworktoobtain
itsvalidnetworksettings,e.g.,IPaddress,subnetmask,gatewayaddressandDNSaddress.
1.Swipedownfromthetopofthescreentoenterthecontrolcenter.
Registering
Registerstatusiconsonthetouchscreen:
Note:Checkwithyoursystemadministratorifanyerrorappearsduringtheregistrationprocessoraspecific
configurationisrequiredforyourregistration.

Registered RegisterFailed
(Green) (Gray) (GreenandFlashing)

UsingYourOpenPhone
Theiconsonthestatusbarofthetouchscreengiveinformationaboutphone:
StatusIcons
Configuringviaphoneuserinterface
AccountSettings:
NetworkSettings:
2.TapSetting->Advanced(defaultpassword:admin)->Network->WANPort/VLAN
/WebserverType/802.1x/VPN/LLDP/CDP/NATtoconfigurethenetwork.
1.Swipedownfromthetopofthescreentoenterthecontrolcenter.
2.TapSetting->Advanced(defaultpassword:admin)->Accountstoconfiguretheaccount.
1.Swipedownfromthetopofthescreentoenterthecontrolcenter.
Icons Description
ShowsthatWi-Fiisturnedon.
Showsthatwirednetworkisunavailable.
ShowsthatBluetoothisturnedon.
Showsthatyouhaveunreadvoicemails.
Showsthat“DoNotDisturb”isturnedon.
Showsthatyouhavemissedcalls.
Showsthat“Forward”isturnedon.
Showsthat“AutoAnswer”isturnedon.
Showsthat“Silent”isturnedon.
ShowsthataUSBflashdriveisdetected.
(White)
(Green) ShowsthatBluetoothheadsetispairedsuccessfully.
Showsthatthephoneisconnectedtowirelessnetworksuccessfully.
(Green)
(White)
(Green) ShowsthatBluetooth-Enabledmobilephoneispairedsuccessfully.
Showsthatthephoneislocked.
Showsthatcameraisnotdetected.
Presstoadjustthemediavolumeinthecorrespondingscreen.
VolumeAdjustment
Pressduringacalltoadjustthereceivervolumeofthehandset/speakerphone/headset.
Presswhenthephoneisidleorringingtoadjusttheringervolume.
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ControlCenterandNotificationCenter
Toturnon/offcommonfunctionsquickly,capturea
screenshotorgototheSettingsscreen,tap
correspondingicons.
NotificationcenterdisplaysthelistofNotification,
MissedCalls,VoiceMailandForwarded.
Todeleteaspecificnotification,swipeleftorright.
Todeleteallnotifications,tap.
Toadjustthescreenbrightness,dragtheslider.
Swipedownfromthetopofthescreentoenterthecontrolcenterandthenotificationcenter.
ControlCenter
Swipeupfromthebottomofthescreentohidethisscreen.
UsingtheTouchScreen
Bydefault,theIPphonesupportsthreeidlescreens.Thehomescreendisplaysasbelow:
StatusBar
DigitalClockWidget
TaptoaddDSSkeys.
ScreenIndicator
AndroidKeys
PhoneDialer
Directory
History
Toaddawidgettotheidlescreen:
3.Dragthedesiredwidgetup/down/left/righttothedestinationspotontheidlescreen.
2.TapWIDGETS.
1.Longtaptheemptyspotontheidlescreen.
Taptogobacktothepreviousscreen.
Taptoreturntotheidlescreen.
Taptoviewandmanagerecentlyusedapplications.
Tonavigatethetouchscreen:
Swipeleftorrighttoswitchamongdifferentidlescreens.
Tochangethewallpaper:
4.TapSetwallpaper.
3.Selectadesiredpicture.
2.TapWALLPAPERS.
1.Longtaptheemptyspotontheidlescreen.
Toviewthedetails,tapthedesirednotificationmessage.
NotificationCenter
Displaythephone’stimeanddate.
Androidkeys.
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BasicCallFeatures
EnteringandUpdatingData
1.Taptheinputfield,theonscreenkeyboardwilldisplayonthetouchscreen:
Tousekeypad:
Toselectafieldoption:
Tapthefieldname,tapthedesiredoptioninthepop-updialogbox.
Taptobackspace.
TapNexttogotonextfield.
TapDonetoconfirmthesettings.
TapSendtodialoutthenumber.
TapGotobrowsethewebpage.
Taptoswitchtotheuppercaseinputmode.
Taptoswitchtothenumeric&symbolicinput
mode.
2.Whenyoufinishentering,taptohidetheonscreenkeyboard.
Touseonscreenkeyboard:
Dialorenternumber.
TaptoaccessinputoptionstoconfigureInputLanguagesorAndroidKeyboardSettings(AOSP).
Labelautomaticallyidentifiesthecontext-sensitive
features.
1.Pickupthehandset.
PlacingaVideo/VoiceCall
Usingthehandset:
1.Withthehandseton-hook,press.
2.Enterthenumber,andthentapAudioCallorVideoCall.
Usingthespeakerphone:
2.Enterthenumber,andthentapAudioCallorVideoCall.
1.Withtheheadsetconnected,presstoactivatetheheadsetmode.
Usingtheheadset:
Usingtheheadset:
Usingthehandset:
Pickupthehandset.
Press.
Press .
AnsweringaVideo/VoiceCall
Usingthespeakerphone:
2.Enterthenumber,andthentapAudioCallorVideoCall
EndingaVideo/VoiceCall
Usingthehandset:
HangupthehandsetortapEndCall.
Usingthespeakerphone:
Usingtheheadset:
PressortapEndCall.
TapEndCall.
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2.Ifthereismorethanonecallonhold,tapthecallyouwanttoresume,andpressortap
Resume.
CallHoldandResume
Toplaceacallonhold:
Toresumethecall,dooneofthefollowing:
1.Ifthereisonlyonecallonhold,pressortapResume.
PressortapHoldduringanactivecall.
Redial
1.PresstoenterthePlacedCallslist,andthentapthedesiredentry.
2.Presstwicewhenthephoneisidletodialoutthelastdialednumber.
CallMuteandUn-mute
1.Presstomutethemicrophoneduringacall.
2.Pressagaintoun-mutethecall.
Semi-AttendedTransfer
BlindTransfer
CallTransfer
Youcantransferacallinthefollowingways:
1.PressortapTransferduringacall.Thecallisplacedonhold.
1.PressortapTransferduringacall.Thecallisplacedonhold.
2.Enterthenumberyouwanttotransferto,andthenpressortapAudioCall/VideoCall.
3.PressortapTransferwhenyouhearthering-backtone.
3.Press.
2.Enterthenumberyouwanttotransferto.
AttendedTransfer
1.PressortapTransferduringacall.Thecallisplacedonhold.
2.Enterthenumberyouwanttotransferto,andthenpressortapAudioCall/VideoCall.
3.PressortapTransferwhenthesecondpartyanswers.
VoiceMessage
Messagewaitingindicatorontheidlescreenindicatesthatoneormorevoicemessagesarewaiting
atthemessagecenter.ThepowerindicatorLEDslowlyflashesred.
Tolistentovoicemessages:
2.Followthevoicepromptstolistentoyourvoicemessages.
(Ensurethevoicemailcodeisalreadyconfiguredonthephone.)
1.Dooneofthefollowing:
Press.
Swipedownfromthetopofthescreentoenterthenotificationcenter,tapVoiceMailand
thenselectthedesireditem.
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August 24, 2018.
Head Office:
394-GIDC, Makarpura
Vadodara - 390 010, India
Toll Free No:18002587747
Email: Customer[email protected]
www.MatrixComSec.com
MATRIX COMSEC