Maxcom MS553 Quick manual

Basic User Manual
MaxcomMS553 Dual SIM/LTE
System: Android™ 7.0

TELEPHONE DESCRIPTION
ITEM
SHORT DESCRIPTION
1 – HEADPHONES
INPUT SOCKET
Audio in/out to connect
headphones
2 –USB PORT
Use to charge the device or to
connect it to a PC or OTG USB
12 1
2
3
4
5
6
7
8
9
10
11
13

4
3 – FRONT SPEAKER
Speaker used during phone calls
4 – FRONT VIDEO
CAMERA/CAMERA
Use mostly for taking
selfies(5MPix)
5 – DISPLAY,
TOUCHPAD
Use to display content and
control content by touch
6 – HYBRID SIM &SD
CARD SLOT
Use it for SIM Card and SD Card
(SIM2 or SD)
7 – EXTERNAL
SPEAKER
Speaker used for external sound
emission
8 – VOLUME BUTTON
Use to adjust volume up or down
9 – ON/OFF BUTTON.
Use to switch on/off the unit; also
locks and unlocks the screen
10 – VIDEO
CAMERA/CAMERA
The unit main camera (13MPix)
11 – FLASH
Flash while taking photos;
doubles as a torch
12 - IrDA
Infrared port
13 - FINGERPRINT
Fingerprints reader
INSTALLATION OF CARDS: SIM1, SIM2 & microSD

5
SIM Card and SD Memory Card slots are located on the left
hand side of the unit. In order to install cards, first you need
to gently eject the metal tray.
Before you start installing cards, make sure the phone is
switched off and it is unplugged from the AC adapter and any
other accessories.
Place the tray on a flat surface, and position cards as
shown below:

6
Carefully reposition the tray with inserted cards into the
slot. After switching it on, the phone should automatically
detect cards. Remember: the hybrid slot accepts either two
SIM Cards or a single SIM Card and one microSD memory

7
card.
Be careful while using the memory card particularly while
inserting and uninstalling the card. Some memory cards
require to be formatted on the computer prior to an initial use.
If you use SD cards, on the regular basis make backup copies
of any data stored on cards used in other devices. Misuse or
other factors might cause damage or loss of entire data
stored on the card.
SAFETY PRECAUTIONS WHILE INSERTING CARDS
Switch off the phone, and wait few seconds before
inserting or uninstalling SIM (SD) card(s).
Be careful while handling the SIM (SD) card(s), neither
bend nor scratch them.
If the SIM Card is inserted incorrectly or it is damaged,
an error message will appear on the screen after switching it
on: No SIM card in the slot. Make sure the card is inserted
correctly, and it is not damaged, and then switch on the
phone again. If the device still does not detect the card, go to
your GSM provider for replacement.
If the SIM Card gets stuck in the slot, and removing it

8
seems to be impossible, do not force it, but ask the
authorized service for assistance. Any mechanical damage to
SIM (SD) slots shall not be covered under warranty repairs.
BATTERY INSTALLATION
MS553 device has a built-in battery in its case.
If the battery is damaged, the entire unit should be
shipped to authorized MAXCOM service. Any attempts by
unauthorized service or person to remove the battery will
void your warranty.
To reset the device (equivalent of removing the battery
for a while) press and hold (for about 10 seconds) ON/OFF
BUTTON (9).The unit will lose power for a while, and it will
automatically get switched on again.
CHARGING THE UNIT
Use only chargers and batteries provided by the Manufacturer.
Never use damaged chargers nor batteries. Such accessories
or modifications might damage the phone and void the
warranty.
If the battery is 15% charged, there will be a message on the
display advising you to charge the battery. To charge the

9
battery, plug the charger into a power outlet and into the
phone.
Remember! If the charger jack is incorrectly plugged into the
USB port (for example with the wrong ending), the unit might
get seriously damaged and such damage shall not be covered
under warranty.
Remember! If you use chargers from other manufacturers
make sure such a charger has a microUSB slot.
The icon on the display ( ) informs you about current level
of battery charge.
Charging the battery to full takes about 3-4 hours. You can use
the unit while charging, but in such a case charging might take
longer. It is normal for the unit to get warm.
Note!
While charging the phone, make sure the air temperature is
between 0°C to +40°C.
Batteries are the subject to degradation over time. Therefore,
their ability to hold the charge will become reduced.

10
BATTERY LIFE SAVER (smart energy saving)
The unit has options to help you to save the battery life. To
prolong life-time of the battery, enable such options and
disable features running in the background:
Every time you don’t use the unit, put it into sleep
mode,
Close unnecessary applications,
Disable Bluetooth,
Disable Wi-Fi,
Select short time for display backlight,
Dim screen brightness.
POWERING ON/OFF THE UNIT
Press and hold the On/Off Button (9) for a few seconds to
switch on/off the unit.
While using the unit for the first time, the unit should be
configured; to configure the unit, follow instructions as
displayed on the screen. First, configure the Internet
connection (via WiFi or data transmission) and the Google
account (Gmail).

11
Note!
To download an application from the „Play Store”, the
Google account must be configured. If the user has the
Gmail account, they might register their unit using this
address, without creating a new account.
If the SIM Card is protected by the PIN code, enter the PIN
code using the keyboard displayed on the screen, and then
press to confirm. Use the key to delete digits
entered by error.
Note!
If you did not receive PIN and PUK codes along the SIM Card,
contact your service provider. If you enter the PIN code 3
times in error, the SIM Card will be locked and entering the
PUK code will be required.
GOOGLE DEVICE PROTECTION
Because of security reasons, the GOOGLE Inc. introduced
additional protection for devices with the Android system
(Google Device Protection).
Such protection will protect your data and prevent an

12
unauthorized user from restoring factory settings, if the
phone gets for example stolen.
Google Device Protection gets automatically enabled if two
features are set:
- Screen lock (with the PIN code, pattern, or password)
- Dedicated Google account.
Please be careful while entering the security data, both in
case of the phone lock, and data required to log in while
signing up for a Google account.
Please be aware that after factory settings are restored, the
only way to unlock the phone will be logging into the
existing/earlier assigned Google account.
Maxcom S.A. is kindly advising you that any claims related to
unlocking the phone within Google Device Protection won’t
be considered or the problem will be solved for a charge, as
requested by the customer.
ANDROID ™ 7.0
MAXCOM MS553 smartphone is equipped with the Android™
7.0 operating system. It is the most popular system with the

13
Linux kernel in the world employed in mobile devices. The
system itself, as claimed by its developer (Google, Inc.) is an
open system, that might be customized by a User to serve
their needs. To make it possible, a multitude of features are
available in the system itself or via the Play Store where from
you can download any application and install it on your unit. If
you are new to Android, there are plenty of tutorials available
on the market and other tools to let you get familiar with
what the system has to offer. This User Manual introduces
basic features of the device/system.
TOUCH SCREEN
The unit is equipped with a touchscreen (five points screen,
so called multitouch) instead of a standard keypad. The
screen works as a display and keypad.
Note!
Make sure to keep the touchscreen dry at all times. Contact
with water might cause the touchscreen to malfunction, and
lead to its future damage. Also, switch off the screen when
the unit is not in use. Leaving the screen inactive for a long
time might cause the screen to burn-in or ghost.

14
FINGER GESTURES
Tap–involves a single touch of the screen. Such a tap allows
you to select an icon, shortcut, link or a character from the
screen keyboard.
Tap and hold –involves touching and holding an icon on the
surface of the screen without losing contact until the required
action is performed.
Drag –involves touching and holding a selected icon for a
moment, and then, dragging fingertip over the surface to
desired destination without losing contact.
Flick –involves quick brushing the surface of the screen. For
example, by flicking down and up the screen you can scroll
down the list, and by flicking to the sides you can view
various home screens.
Double tap –double tap allows you zoom in/out the web
page or a map. Double tap also allows you to zoom in/out an
image while viewing photos.
Pinch –touching the screen surface with index finger and
thumb and bringing them closer together or farther away
allows you to zoom in/out the image. This gesture is very
useful while viewing maps or photos.

15
STATUS AND NOTIFICATION BAR
Notifications that appear at the top of the screen (status bar)
inform you about certain features of the unit (missed phone
calls, alarm clock, WiFi enabled, unread message, new email,
etc). See the illustration below:
Here come the most common notification icons (the icons
might slightly vary in appearance depending on software
version):
Cellular signal strength (signal strength from the
BTS (Base Transceiver Station))
Data connection in LTE technology enabled
WiFi enabled and connected
Bluetooth enabled

16
Satnav (GPS) enabled
Missed phone call
Connected to computer
Unread message
Alarm Clock active
„Do Not Disturb” Mode
„Vibration”Mode
Flight Mode (offline)
Error (caution)

17
To learn more about notifications, drag down the status
bar. To delete notifications that have already been viewed
press (touch) „DELETE ALL”.
HOME SCREEN
From the home screen you can get access to all device
features. There are indicator icons, widgets, application
shortcuts, and others displayed on the home screen. Home
screen might have multiple panels.
To have other panels displayed, flick your fingertip to the left
or right. To create another panel (desktop) all you need to do
is to drag any shortcut of any application to the edge.

18
RETURN BUTTON
Returns to the previous screen,
closes an application
HOME BUTTON
Returns to the home screen, from
any menu
TOGGLE BUTTON
Toggles between two active
applications, double tap – returns
to the most recently open
application/option
Icon
Wallpaper
Widget
RETURN
Button
MENU
Button
HOME
Button

19
LOCK/UNLOCK THE SCREEN
Locking the unit disables the display and touch screen. To lock
the unit at any time, press ON/OFF BUTTON (9), located on
the side of the phone.
To unlock the phone, follow the same steps. Press ON/OFF
BUTTON (9) and drag the icon upwards on the
screen.
The User might also select another, more secure method of
locking such as a pattern or PIN code.
MAKING/ANSWERING PHONE CALLS
To make, answer, and manage phone calls use the application
„Phone”, and its shortcut is usually located in the
bottom-left corner of the home screen.
To answer an incoming phone call, tap the receiver icon, and
drag it to your right; to reject – drag it to your left:

20
APPLICATIONS
There is the Android (7.0 version) system installed on the
device. It is the most popular and universal mobile operating
system used in smartphones; therefore, there is a multitude
of applications for Android on the Internet (from applications
to enhance the device experience and to make its use easy to
variety of games, organizers, and social network applications).
The easiest way to search and install a selected program is the
application called „Play Store”. Tap on the home
screen, and search for „Play Store”.
Each application might be installed directly on the phone e.g.
by downloading from the WWW network, and then by