MedRx Video Otoscope User guide

SET-UP MANUAL
Video Otoscope
Otoscope Probe & High-Res Camera
with an External or Battery Operated Light Source
Let Our Image Enhance Your Image

MedRx Video Otoscope
OS-I-MVOIN-11 • Effective 6/27/2014
2
Contents
Using The Video Otoscope ........................................ 3
The Battery Operated LED Light Source ..................... 4
Wiring Diagram - Battery Operated LED Light Source .. 5
Wiring Diagram - External Light Source ...................... 6
Trouble Shooting Guide ........................................... 7
Cleaning & Disinfecting ............................................ 8
Transportation & Storage ......................................... 9
Safety ................................................................... 10
Limited Warranty .................................................... 11
www.medrx-usa.com
1200 Starkey Rd., #105, Largo FL 33771 U.S.A.
Toll Free: [phone] • [phone]
Fax: [phone] • Email: [e-mail]

MedRx Video Otoscope
OS-I-MVOIN-11 • Effective 6/27/2014
3
Using the Video Otoscope
CAUTION: The MedRx Video Otoscope is only to be used by a person
qualified in the use of an Otoscope. Misuse can cause a patient pain and
possible injury.
Video otoscopy has multiple purposes in hearing assessment and hearing
instrument fitting.
The Video Otoscope is used for:
Performing the initial otoscopic examination prior to testing.
Capturing and storing images to the NOAH™ patient database.
Troubleshooting problems with the hearing aid, such as blocked receivers and
microphones.
Probe microphone placement for Live Speech Mapping measurements.
Always perform an otoscopic examination of the ear canal prior to testing to
determine if earwax or other foreign matter will interfere with probe tube insertion.
If this is a problem, the patient should be referred to an appropriate resource for
removal of the wax or debris. If abnormal ear conditions are noticed on this
examination, an appropriate medical referral is recommended before evaluating
hearing or fitting hearing instruments.
The speculum is always to be used with the system. The speculum must be cleaned or
replaced between patients per accepted medical practice procedures.
(Reference section: “Cleaning and Disinfecting” for more information)
Prior to insertion, the probe should be held within 1/4" of a known object, such as your
finger, to check the quality of the image. Sometimes the lens is smeared with cerumen or
other matter and will need to be vigorously cleaned with an alcohol wipe in order to
provide a clear image.
IMPORTANT: Since the Video Otoscope incorporates glass lenses for
image transmission it is breakable. Although the tip is tapered to improve
durability, any impact or crushing to the tip may cause serious damage to the instrument.

MedRx Video Otoscope
OS-I-MVOIN-11 • Effective 6/27/2014
4
The Battery Operated LED Light Source
The LED light handle has three components: the Black
Light Handle, the rechargeable batteries and the Battery
Charger.
End cap removed showing batteries in
holder and inserted into handle.
Battery
Replacement
WARNING
Grasp the upper portion of the black
handle NOT the probe or camera, when
unscrewing the lower section to replace
the battery.
Otherwise, possible damage may occur
to the probe.
Wrong Way
Right Way
LED light handle in position to
install on Otoscope.
LED light handle
installed on Otoscope.
(Note: Black button to
turn the light on and off)

MedRx Video Otoscope
OS-I-MVOIN-11 • Effective 6/27/2014
5
Wiring Diagram
Battery Operated LED Light Source

MedRx Video Otoscope
OS-I-MVOIN-11 • Effective 6/27/2014
6
Wiring Diagram - External Light Source

MedRx Video Otoscope
OS-I-MVOIN-11 • Effective 6/27/2014
7
Trouble Shooting Guide
External Light Source
Problem
Main Cause
Solution
Fuzzy or out of focus picture
Dirty probe tip (dried
cerumen)
Short in twin lead cable
Carefully clean probe tip
with an alcohol wipe
Replace twin lead cable
No picture on display
Light Source not turned on
Loose wire connection
Turn light source on
Re-check wire connection
Indicator light switch on
light source not on
Power supply not plugged in
Short in twin lead cable
Plug in power supply
Unplug twin cable from light
source; see if light comes
on, if so replace twin lead
cable
No light from probe tip
Light source not on
Bulb burnt out
Turn on light source
Replace bulb
Picture is dark
Switch on back of camera in
wrong position
Light source too low
Move camera shutter switch
to off position
Turn up intensity of light
source
Cleaning probe does not
improve picture
Probe dropped and
physically damaged
Call MedRx for service
This guide was designed to assist you in diagnosing minor problems.
Should service be needed, please call MedRx at 888-392-1234 for Technical Support
Monday—Friday, EST 9AM to 5PM

MedRx Video Otoscope
OS-I-MVOIN-11 • Effective 6/27/2014
8
Cleaning & Disinfecting
Your MedRx Video Otoscope has been designed to provide years
of trouble-free service. Do not remove or open the camera
housing, as there are no user serviceable components inside.
Cleaning
To keep your system looking new, wipe the exterior of the components with
a soft cloth. Stubborn stains may be removed using a cloth moistened with
water and mild detergent. Do not allow debris or fluid to enter into the
components. Use an alcohol wipe to clean the lens on the end of the
Otoscope probe, or a common disinfectant.
Video Otoscope Disinfecting
The Video Otoscope is sealed so that it may be wiped between patients with
the following surface cleaners to disinfect; 75% Alcohol • Chlorhexiderm •
Cidex • Nolvasan • Parvocide • Parvosol • Roccal • Synphenol. Follow
instructions provided with the disinfectant.
The scope should NEVER be heat sterilized, gas sterilized or
soaked in liquid because damage may result.
Speculum / Curette Disinfecting / Replacement
The speculum is always to be used with the system.
The speculum and curette must always be cleaned (per accepted
medical practices and instructions provided with the disinfectant) or
replaced between patients.

MedRx Video Otoscope
OS-I-MVOIN-11 • Effective 6/27/2014
9
Transportation &
Storage
The probe tip cover should be retained and used for additional
transportation protection of the video otoscope optics while in or
out of the case.
When transporting or storing your Video Otoscope, it is best to use the
original packing case or similar packaging. Store the system in a cool, dry
location and do not place your system in direct sunlight. Care must be taken
to protect the system from shock, moisture damage and mishandling. Do not
place heavy objects on any of the system's components.
To assure proper operation and warranty protection, use manufacturer's
replacement components only.

MedRx Video Otoscope
OS-I-MVOIN-11 • Effective 6/27/2014
10
Safety
Regarding electrical safety, this device is to be used only by professionals in the hearing
healthcare industry.
The MedRx Video Otoscope is Class II Medical Electrical (ME) equipment
that is part of an ME system. Power is supplied for video capture by the USB cable
connected to a computer. If supplied with the External Lightsource, it is Class I, where
power is supplied by the grounded mains power cable. A medical grade isolation
transformer is recommended to achieve optimum safety. A medical grade computer is
recommended and a medical grade isolation transformer will help minimize ground
current. The use environment should be between 10°C and 35°C, humidity between 30%
and 90%. All components with patient contact are made of bio-compatible materials
Mild soapy water is the preferred cleaning solution.
All repairs, except bulb replacement in the External Lightsource, should be sent to
MedRx for evaluation and / or repair. Unplug the External Lightsource before attempting
bulb replacement.
Symbols that may be used:
Read the instruction manuals for safe usage of the device.
(Operating instructions)
or SN Indicates that the device serial number will follow.
Type B applied part.
Manufacturer (MedRx)
Authorized Representative in Europe

MedRx Video Otoscope
OS-I-MVOIN-11 • Effective 6/27/2014
11
Limited Warranty
MedRx, Inc. warrants this product to be free from defects in material and workmanship for
one year from the time of purchase. If this system fails to perform as specified during this
period, the purchaser is responsible for calling MedRx at [phone] or [phone].
The company's representative will advise the owner to either return specific components or
the entire system to:
MedRx, Inc.
1200 Starkey Road #105
Largo, FL 33771 USA
MedRx will repair or replace any defective devices, fully test the system and/or components
and ship the system promptly back to the owner. There is no cost for the repair or return
shipping, provided the system is one year old or less and has not been misused, abused or
damaged. Such damage includes, but is not limited to, dropping, exposure to excessive heat
greater than 100ºF and water/liquid damage.
Repair or replacement of the system as provided under this warranty is the sole and
exclusive remedy of the purchaser. MedRx shall not be liable for any consequential or
incidental damages or for breach of any express or implied warranty. Except to the extent of
applicable law, any implied warranty, merchantability or fitness of this product is limited to
the duration of this warranty.
MedRx will, at its discretion, service and repair out of warranty products at the purchaser's
request, charging for parts and labor as necessary.
The limited warranty is deemed void if software or hardware is installed on this product
which is not pre-approved by MedRx, Inc. Approved software includes NOAH™ and HIMSA
approved hearing aid manufacturer programming modules for fitting hearing aids.
MedRx, Inc is not responsible for problems resulting from installation of unapproved
software or hardware. In the event of unapproved software or hardware installed on the
system causing a conflict, MedRx will service the product for a fee to be determined at the
time of service.
Any extension of this warranty past the initial one-year warranty is subject to the following
(where applicable).
1. A $300 deductible per repair.
2. Extended warranty does not include cables, connectors or peripherals.
3. Extended warranty of the Video Otoscope covers optics only.

MedRx Video Otoscope
OS-I-MVOIN-11 • Effective 6/27/2014
12
www.medrx-usa.com
1200 Starkey Rd., #105, Largo FL 33771 U.S.A.
Toll Free: [phone] • [phone]
Fax: [phone] • Email: [e-mail]