Milestone R-Tracker User manual

R-Tracker
Automatic Rack Scanner
Operator Manual - MM180
MILESTONE
HELPING
PATIENTS

R-Tracker
MM180-001- Operator Manual
3
Thank you for choosing one of our systems and welcome to the growing club of users of Milestone laboratory
instruments.
We feel confident that you will be fully satisfied with this new instrument in your laboratory.
We recommend that you read this operator manual carefully and that you always keep it within reach for quick
and convenient reference.
For any clarification or request for support, please contact either our Representative in your country:
Or contact
Milestone Srl
Via Fatebenefratelli, 1/5
24010 Sorisole (BG) Italy
Tel. +39.035.412 8264
Fax [phone]
Website www.milestonemed.com
E-mail [e-mail]
Please read this user manual carefully before using the instrument.
MM180-001- R-Tracker –Operator Manual
2021-11

R-Tracker
MM180-001- Operator Manual
4
CONTENTS
CONTENTS ....................................................................................................................................................... 4
1. INTRODUCTION ........................................................................................................................................ 6
1.1. Symbols used .................................................................................................................................... 6
1.2. Intended use ...................................................................................................................................... 7
1.3. Safety................................................................................................................................................. 7
1.4. Warnings............................................................................................................................................ 8
1.4.1. Personal Data Security .............................................................................................................. 8
1.5. Technical specifications..................................................................................................................... 9
1.5.1. Monitor- Touch screen terminal ............................................................................................... 10
1.5.2. Computer ................................................................................................................................. 10
1.6. Antivirus and Firewall....................................................................................................................... 11
1.7. Operating, transport and storage conditions ................................................................................... 11
1.8. Device label ..................................................................................................................................... 11
1.9. Compatible reagents........................................................................................................................ 12
1.10. Compatible cassettes ...................................................................................................................... 12
1.11. Compatible cassettes codes............................................................................................................ 13
2. INSTALLATION OF THE INSTRUMENT ................................................................................................. 14
2.1. Space requirements......................................................................................................................... 15
2.2. Unpacking and component checklist ............................................................................................... 17
2.3. Unit overview ................................................................................................................................... 21
2.4. Monitor installation........................................................................................................................... 24
2.4.1. Installation of enlarged bracket................................................................................................ 25
2.5. Electrical installation ........................................................................................................................ 26
2.5.1. Power supply ........................................................................................................................... 26
2.5.2. Code 60700 R-Tracker (without PC and monitor) connections............................................... 26
2.5.3. Code 60701 R-Tracker (with PC and monitor) connections .................................................... 27
2.6. Final placement ............................................................................................................................... 28
2.6.1. Code 60700 R-Tracker (without PC and monitor) ................................................................... 28
2.6.2. Code 60701 R-Tracker (with PC and monitor) ........................................................................ 30
2.7. Switching on the R-Tracker ............................................................................................................. 31
3. USING R-Tracker ..................................................................................................................................... 33
3.1. Use of 60700 R-Tracker (without PC and monitor) ......................................................................... 33
3.1.1. Open the MileWATCH Server software ................................................................................... 33
3.1.2. Create a new user ................................................................................................................... 34
3.1.3. Installing R-Tracker Software .................................................................................................. 35
3.1.4. Open the R-Tracker software .................................................................................................. 41
3.2. Use of 60701 R-Tracker (with PC and monitor) .............................................................................. 43
3.2.1. Open the MileWATCH Server software ................................................................................... 43
3.2.2. Create a new user ................................................................................................................... 43
3.2.3. Opening R-Tracker software.................................................................................................... 44
3.3. R-Tracker unit connection status ..................................................................................................... 46
3.4. General settings............................................................................................................................... 47
3.4.1. File ........................................................................................................................................... 47
3.4.2. Tools ........................................................................................................................................ 48
3.4.3. Open Reports........................................................................................................................... 55
3.4.4. Counters .................................................................................................................................. 57
3.4.5. User (connected user management) ....................................................................................... 59
3.4.6. Information (Software version)................................................................................................. 59
3.5. Performing a scan in R-Tracker....................................................................................................... 60
3.5.1. Loading cassettes into the split rack layers ............................................................................. 60
3.5.2. Performing a rotation with batch management........................................................................ 60
3.5.3. Performing a scan without batch management ....................................................................... 64
3.5.4. Rotation with cassette code not found..................................................................................... 66
3.5.5. Rotation with identical cassette codes..................................................................................... 70
3.6. Performing a comparison in R-Tracker............................................................................................ 73
3.6.1. Performing a comparison with batch management ................................................................. 73
3.6.2. Performing a comparison without batch management ............................................................ 76
3.6.3. Comparison with cassette code not found............................................................................... 79

R-Tracker
MM180-001- Operator Manual
5
3.6.4. Comparison with missing cassette code ................................................................................. 83
3.6.5. Comparison with extra cassette code...................................................................................... 84
3.7. R-Tracker shutdown ........................................................................................................................ 85
3.7.1. 60700 R-Tracker (without PC and monitor) shutdown ............................................................ 85
3.7.2. 60701 R-Tracker (with PC and monitor) shutdown ................................................................. 86
4. OPTIONAL PARTS AND SPARE PARTS ............................................................................................... 87
4.1. Main power cable 230V................................................................................................................. 87
4.2. Main power cable 115V................................................................................................................. 87
4.3. Power supply 24Vdc 2.5A................................................................................................................ 87
4.4. Male-male USB cable ...................................................................................................................... 88
4.5. Rack plate ........................................................................................................................................ 88
4.6. Small antiscratching spatula ............................................................................................................ 88
4.7. USB Bar code reader 2D ................................................................................................................. 89
4.8. Enlarged monitor support bracket ................................................................................................... 89
4.9. SUPRASPOR .................................................................................................................................. 90
4.10. Networking Web Managed Switch................................................................................................... 91
4.10.1. Description ............................................................................................................................... 92
4.10.2. Technical specifications........................................................................................................... 93
4.10.3. Installation instructions ............................................................................................................ 94
5. MAINTENANCE, CLEANING AND DECONTAMINATION...................................................................... 96
5.1. R-Tracker cleaning precautions....................................................................................................... 96
5.2. Operating procedure with SUPRASPOR......................................................................................... 97
5.3. Operating procedure with 70% alcohol-based reagent ................................................................. 100
5.4. Preventive maintenance ................................................................................................................ 102
5.4.1. Customer support intervention/sending the unit to the manufacturer for repairs .................. 102
6. WASTE DISPOSAL................................................................................................................................ 103
6.1. Disposal of electrical and electronic devices ................................................................................. 103
A. ANNEX............................................................................................................................................... 104
A.1. Web service ................................................................................................................................... 104
B. ANNEX............................................................................................................................................... 105
B.1. TROUBLESHOOTING................................................................................................................... 105
The manufacturer reserves the right to change and/or improve specifications without notice
and without incurring any obligation.

R-Tracker
MM180-001- Operator Manual
6
1. INTRODUCTION
1.1. Symbols used
Please read this instruction carefully.
An instruction accompanied by this symbol has the value of a cautionary
statement: CAUTION. Failure to comply with these instructions may harm the user
or cause damage to the instrument.
Biohazard.
Laser light - Do not stand in front of the laser beams - CLASS 2 laser device.
CE logo: this instrument complies with European Community directives.
WEEE European directive (2012/19/EC) symbol:
do not release electric/electronic devices in the environment.
Specifies the manufacturer’s serial number.
Manufacturer.
Fragile.
Hand crushing hazard
Moving parts.

R-Tracker
MM180-001- Operator Manual
7
1.2. Intended use
Tracking system for histological cassettes for Milestone racks, with consistency check between number of
codes and number of cassettes.
R-Tracker is a system that must be operated by trained personnel, such as: laboratory technicians, biologists,
nurses and pathologists.
The instrument is intended for laboratory use (indoor use) only.
The R-Tracker instrument must be operated only with the reagents listed in the chapter “Compatible reagents”
1.9.
R-Tracker must be used only as described in this manual.
Any other use of the instrument should be deemed as misuse and voids the manufacturer's
warranty.
1.3. Safety
It is important that normal standards of safety and good laboratory practices are applied.
The organization/institution owning the device has primary responsibility for safe use
together with designated personnel who operate, service or repair it.

R-Tracker
MM180-001- Operator Manual
8
1.4. Warnings
DO NOT OPEN THE CHASSIS. Failure to follow this instruction might lead to a
reduction of device safety. If the equipment is not working properly, please contact
the supplier or the manufacturer.
Do not remove the instrument, the optional parts, the panels or the covers.
Only authorized and qualified service personnel may repair the instrument and access
the instrument’s internal components.
It is important that normal standards of safety and good laboratory practices are
employed. Always use common sense and the best-known practice when operating
the instrument.
The institution owning the instrument has primary responsibility for safe operation
together with the designated personnel who operate, service or repair it.
To avoid damage to the instrument, use only the reagents listed in chapter 1.9. Failure
to follow this instruction might lead to a reduction of device safety.
Caution: some reactants that could come into contact with parts of the instrument are
toxic and carcinogenic.
The use of R-Tracker in the manner described in this operator manual keeps operators
safe.
In case of accidental leakage of formalin, please follow local regulations that contain
important information, such as the use of suitable personal protective equipment
(PPE).
The Ethernet infrastructure to which the Milestone devices are connected must be
managed so as to prevent any network problem which might jeopardize the integrity
of the Milestone devices. Typical network problems to be avoided include: MAC
flooding, broadcast storm, bridge loop or switching loop, denial-of-service attack,
electrical discharges, etc. Milestone does not supply any protection against the
network events described above. Appropriate management of the data network must
be guaranteed to prevent these risks. Refer to chapter 4.10.
Any use for purposes other than those indicated is prohibited. Should the equipment be used for purposes
other than those specified by the manufacturer, the warranty provided shall be void. The main plug is
considered a disconnecting device. Disconnect the plugs from the main socket before assembling the system,
before connecting the optional parts (if any) and before cleaning. The equipment must be connected to a main
power socket which is accessible and visible by the operator. If the system is not working properly, please
contact the local authorized and trained customer support that represents the manufacturer. All parts of the
instrument and all optional parts must only be supplied by the manufacturer. This instrument was designed
and tested in accordance with standard CISPR 11 Class A. In a household environment, it may cause radio
interference; in such case, it will be necessary to adopt measures to mitigate the interference.
1.4.1. Personal Data Security
The device is not designed to manage the processing of the personal data of natural persons.
The personal data of natural persons must not be entered into the device while it is used.
The user operating the device must take appropriate measures to ensure that no personal data are entered.
All data referring to natural persons must therefore be entered by “pseudonymization”.
“Pseudonymization” refers to a manner of processing personal data so that said data cannot be associated to
a specific data subject unless additional information is used, provided that the said additional information is
stored separately and is subject to technical and organizational measures to ensure that such personal data
are not associated to an identified or identifiable natural person.

R-Tracker
MM180-001- Operator Manual
9
1.5. Technical specifications
CODE 60700 R-Tracker, without PC and monitor
Power supply: 24VDC 60W
equipped with 90-264V 50/60Hz 60W power supply
CODE 60701 R-Tracker, with PC and monitor
Power supply: 24VDC 150W
equipped with 90-264V~ 50/60Hz 150W power supply
Working Temperature: 15°C –30°C (59°F –86°F)
Humidity (relative): From 20% to 80%, non-condensing
Maximum altitude: 2000m
Sound pressure: < 70dB
For indoor use only.
To use the R-Tracker (without PC and monitor CODE 60700) an external computer is
required to connect the unit to. Install the R-Tracker software on the computer.
The R-Tracker software must be able to communicate with the MileWATCH Server software.
Two options are possible:
1. The MileWATCH Server software is installed on the computer to which the R-Tracker
is connected
2. The computer to which R-Tracker is connected is in the same network as the
computer where the MileWATCH Server is installed.
Minimum specifications of computer on which to install R-Tracker software:
1. Operating system: Windows 7 SP1, Windows 10.
2. CPU: Dual core processor 4.0GHz
3. RAM: 4GB
4. 200Mb of free space on hard disk.
5. USB: 3x2.0 port
6. Gigaethernet connection.
7. Microsoft .NET framework 4.6.1 or later.
8. SQL Server Compact Edition 4.0
9. Static IP address in the same subnet as the server and Milestone devices.
10. A TCP port for the transfer of images.
11. A TCP port for the exchange of data with MileWATCH Server.
12. English (USA) language installed in the operating system
Minimum specifications of computer on which to install MileWATCH Server software:
Refer to the following operator manual for use of the MileWATCH pack:
MM130-MileWATCH

R-Tracker
MM180-001- Operator Manual
10
1.5.1. Monitor- Touch screen terminal
Size: 12 inch widescreen
Resolution: 1920 x 1080 pixel
Touchscreen: multi-touch capacitive
Brightness: 400 cd/m2,
Speaker: built-in
Dedicated Milestone software with icon-based graphic interface.
The “POWER” button and the screen settings buttons are located on the back of the monitor.
1.5.2. Computer
Processor: 11th generation Intel® Core™ i3-1115G4 (6M Cache, up to 4.10 GHz)
HDD: Solid state 128GB
RAM: DDR4 8GB
OS: WINDOWS 10 PRO Multilanguage
Connectivity: Dual Intel® Ethernet Controller i225-LM
Wireless: Intel® Wi-Fi 6 AX201, Integrated Bluetooth
HDMI: Dual HDMI 2.0b w/HDMI CEC, Dual DP 1.4a via Type C
Power Supply: 12-24 VDC 90W max
USB: n.3 USB 3.2, n.3 USB 2.0, n.2 USB Type C
To proceed with installation, check that all the parts making up the R-Tracker (with PC and monitor) are
present.
1280 x 720 resolution is suggested for an optimal use of the R-Tracker software.
POWER
MENU
+
-

R-Tracker
MM180-001- Operator Manual
11
1.6. Antivirus and Firewall
Milestone recommends installing an antivirus software. As Milestone does not install antivirus software, the
user can choose the preferred version according to their needs.
Pay attention when setting the Antivirus so that the data flux on the USB protocols and accesses to the hard
disk are not limited.
Milestone suggests using a security system of your computer network via an adequate Firewall.
If a Firewall is active in the network, its rules must allow the transmission of incoming
and outgoing data as shown below.
Setting up Firewall ports:
1. Access the PC’s control panel.
2. Go to section “Windows Firewall” or “Windows Defender Firewall”.
3. In the menu on the left, click “Advanced settings”.
4. A screen will appear; from the menu on the left, select “Incoming connection rules”.
5. From the menu on the right, select “New rule...”
6. Select: “Port” ->Click “Next” -> select “” and “Specific local ports” and, in the field to the side, enter
the ports in the -> click “Next” -> Select “Allow connection” -> Select the desired profiles -> Click
“Next” -> Give the rule a name and click “Finish”
1.7. Operating, transport and storage conditions
- Operating conditions Operating temperature: 15°C (59°F) –30°C (86°F)
From 20% to 80% non-condensing
Maximum altitude: 2000m
- Transport and storage conditions:
Temperature: –20°C (-4°F) up to +60°C (140°F)
Humidity: up to 80% (up to 50% at 40°C - 104°F) non-condensing
1.8. Device label
For the symbols, please see chapter 1.1.

R-Tracker
MM180-001- Operator Manual
12
1.9. Compatible reagents
When scanning the cassettes, these may be wet because they were previously kept immersed in a reagent.
Below is the list of reagents in which the cassettes can be immersed when using R-Tracker.
Fixatives
1. FineFIX
2. Formalin, buffered or unbuffered
Embedding reagents
1. Wax
1.10. Compatible cassettes
The cassettes that can be scanned with R-Tracker are standard cassettes:
Outer dimension: 40 x 28 x 7mm (including cassette cover)
Print surface inclination: 35° - 45°
DO NOT USE REAGENTS OTHER THAN THOSE LISTED ABOVE.
Do not use zinc formalin, AFA (ethyl alcohol - formaldehyde - acetic acid and fixative with
evident suspensions).
Do not use strong acids such as hydrochloric acid, nitric acid and sulphuric acid.
In case of doubts, please contact: [e-mail].
Reagents other than those listed above may damage some components of the instrument.
If R-Tracker is used to scan cassettes wet with formalin, it is necessary to install a fume
hood underneath to remove toxic fumes from this reagent.
Black cassettes cannot be detected by the instrument.
A good color difference between the print ink and the cassette is required. For example, red
cassettes printed with grey ink are difficult to read.

R-Tracker
MM180-001- Operator Manual
13
1.11. Compatible cassettes codes
There is a code reader inside the R-Tracker instrument that detects the codes printed on the cassettes. The
following codes can be read by R-Tracker:
•DMECC200 or DataMatrix
•QR

R-Tracker
MM180-001- Operator Manual
14
2. INSTALLATION OF THE INSTRUMENT
The R-Tracker weighs approximately 17kg (37.5lb) and at least 2 people are required to
remove the unit from its box and place it on the bench.
Before switching on the unit (when coming from a storage location), allow the
instrument to reach operating environment conditions (at least half an hour).
R-Tracker is a precision instrument that requires the utmost care when it is unpacked and installed. Move R-
Tracker to its final location. Make sure that the support surface is level and is made of non-flammable material.
The following pictures show the dimensions of R-Tracker and the space required:
CODE
WIDTH
HEIGHT
DEPTH
60700 R-Tracker
(without PC and
monitor)
250mm (10”)
382mm (15”)
300mm (12”)
CODE
WIDTH
HEIGHT
DEPTH
60701 R-Tracker
(with PC and
monitor)
280mm (11”)
from 405mm (16”) to
485mm (19”)
361mm (14”)

R-Tracker
MM180-001- Operator Manual
15
2.1. Space requirements
R-Tracker is delivered in a wooden crate with the following dimensions and total weight of 28kg (61.7lb):
Width: 420mm (17”)
Height: 680mm (27”)
Depth: 650mm (26”)
The dimensions required to position the unit are the following:
CODE
WIDTH
HEIGHT
DEPTH
60700 R-Tracker
(without PC and
monitor)
350mm (14”)
400mm (16”)
350mm (14”)
R-Tracker Weight:
R-Tracker (without PC and monitor): 14.6kg –32.2lb

R-Tracker
MM180-001- Operator Manual
16
CODE
WIDTH
HEIGHT
DEPTH
60701 R-Tracker
(with PC and
monitor)
380mm (15”)
500mm (20”)
371mm (15”)
R-Tracker Weight:
R-Tracker (with PC and monitor): 16.8kg –37lb

R-Tracker
MM180-001- Operator Manual
17
2.2. Unpacking and component checklist
When unpacking the instrument, check that all parts match the packing list included in the shipment. The
utmost care must be taken when unpacking the instrument to prevent any scratching or damage to the external
coating.
The package includes the following items:
Code 60700 R-Tracker (without PC and monitor)
DESCRIPTION
Q. TY
IMAGE
R-Tracker (without PC and monitor)
100-240V 50/60Hz
1
Rack plate for fixative
(With red O-Ring)
Code 60763
1
Rack plate for wax
(With black O-Ring)
Code 60764
1
Small antiscratching spatula
Width: 37mm
Code 60765
1
Power supply 24Vdc 2.5A (Code 67916)
1
Main power cable 230V(Code 50391)
1
Main power cable 115V(Code 50036)
1

R-Tracker
MM180-001- Operator Manual
18
DESCRIPTION
Q. TY
IMAGE
Male-male USB cable (Code 330088/D)
1
MileWATCH pack (Code 101920/1) containing:
-MileWATCH Server Software.
-MileWATCH Viewer Software.
-MileWATCH Batch Software.
-MileWATCH Search Software.
-MM130-MileWATCH in electronic format.
-MM186-MileLicenser in electronic format.
1
USB key with:
-R-Tracker Software.
-MM180-R-Tracker Operator Manual in
electronic format
-SUPRASPOR technical data sheet
-SUPRASPOR safety data sheet
1

R-Tracker
MM180-001- Operator Manual
19
Code 60701 R-Tracker (with PC and monitor)
DESCRIPTION
Q. TY
IMAGE
R-Tracker (with PC and monitor)
100-240V50/60Hz
R-Tracker Software installed
MileWATCH software pack with 15-year license
for 5 devices (Code 101950/1) installed
1
Rack plate for fixative
(With red O-Ring)
Code 60763
1
Rack plate for wax
(With black O-Ring)
Code 60764
1
Small antiscratching spatula (Code 60765)
Width: 37mm
1
Power supply 24Vdc 150W (Code 60785)
1
Main power cable 230V(Code 50391)
1
Main power cable 115V(Code 50036)
1
Enlarged bracket for monitor (Code 60782V)
1
Screws and washers kit to fasten monitor
1

R-Tracker
MM180-001- Operator Manual
20
DESCRIPTION
Q. TY
IMAGE
7mm open-end spanner (Code 60009/3)
1
3mm Allen wrench (Code 64569)
1
Capacitive stylus to work with the touch-screen
terminal
1
MileWATCH pack (Code 101920/1) containing:
-MileWATCH Server Software.
-MileWATCH Viewer Software.
-MileWATCH Batch Software.
-MileWATCH Search Software.
-MM130-MileWATCH in electronic format.
-MM186- MileLicenser in electronic format.
1
USB key with:
-R-Tracker Software.
-MM180-R-Tracker Operator Manual in
electronic format.
1
For the optional parts refer to chapter 4.
The images shown are for illustrative purposes only.