Miracle-Ear ME STREAM User manual

ME STREAM
TV Streamer User Manual
www.miracle-ear.com

32
Content
Before you start 4
Included in delivery 6
Components 8
Getting started 10
Positioning 10
Connecting to power supply 11
Connecting to your electronic device 13
Pairing hearing aids 20
Daily use 23
Using the transmitter 23
Power and TV indicator 26
Important safety information 30
Personal safety 30
Product safety 33
Important information 36
Explanation of symbols 36
Maintenance and care 39
Troubleshooting 41
Technical information 46
Disposal information 48
Conformance information 48

54
Before you start
This device is intended as a wireless transmitter of
sound from a TV or from other electronic devices
to hearing aids. It is intended to be used by
children (> 36 months) and adults together with their
hearing aids.
CAUTION
Read this user manual thoroughly and completely
and follow the safety information in this document to
avoid damage or injury.
Compatible hearing aids
The TV Streamer works with specific Miracle-Ear®wireless
hearing aids. Your Hearing Care Specialist will advise you
on the compatible models.

76
Included in delivery
➊TV Streamer
➋USB power cable and power plug with
country-specific adapter
➌TOSLINK cable
➍RCA (cinch) cable
➎Mini jack adapter
➏

98
Components
➊TV indicator
➋Power indicator
➌Setup button
➍Power connection
➎RCA connections (left and right)
➏TOSLINK connections (in and out)
➐Mode button (only for Hearing Care Specialists)
MODE
OUT
IN
R
L
POWER
SETUP
➊
➌ ➍ ➎➏ ➐
➋

1110
Getting started
Positioning
Position the transmitter close to
your TV electronic device, so that
it can be easily connected
with cables. For best connection
to your hearing aids, position the
transmitter horizontally and in
direct line of sight with
your hearing aids.
Connecting to power supply
Only use the USB power
cable and power plug that
came with the transmitter.
XConnect the micro USB
side of the power cable to
the power connection of
the transmitter ➊.
XConnect the power plug
to the power supply ➋.
MODE
OUT
IN
R
L
POWER
SETUP
➌
➊
➋

1312
XObserve the indicators ➌:
Description
- The transmitter is starting up.
If after a few seconds, both indicators flash
blue, the transmitter is on but not paired
to any hearing aid. Refer to the section
“Pairing hearing aids.”
other Refer to the section “Power and TV indicator.”
Connecting to your electronic device
You can connect the transmitter to your TV or electronic
device with the TOSLINK cable or with the RCA cable.
We recommend using the TOSLINK connection. Use the
supplied cables and adapters.
TV
MODE
OUT
IN
R
L
POWER
SETUP

1514
We recommend connecting to either the TOSLINK input or
the RCA input of the transmitter.
If both inputs of the transmitter are used, the electronic
device that is connected via TOSLINK cable has the higher
priority and only the audio signal of this device will be
streamed to your hearing aids.
TOSLINK connection
TV
MODE
OUT
IN
R
L
POWER
SETUP
XBefore connecting the cable, remove the protection
caps from the TOSLINK cable plugs.
XPlug the cable into the TOSLINK input of your transmitter
and into the TOSLINK (optical audio) output of your
electronic device.
To prevent the TOSLINK cable from breaking, do not
forcefully bend it.

1716
Further information:
●Refer to the electronic device's manual: Set the
output format of the electronic device to either PCM
(pulse-code modulation) or Dolby®Digital.*
●The TOSLINK output of your transmitter may be used to
connect further TOSLINK devices such as external Dolby
decoders or surround sound systems.
* Dolby and the double-D symbol are registered trademarks of Dolby Laboratories.
RCA connection
TV
MODE
OUT
IN
R
L
POWER
SETUP
XPlug the cable into the RCA connections of your
transmitter.
XPlug the other side of the cable into the RCA output of
the electronic device, or via adapter into the SCART or
mini jack output of the electronic device.

1918
Further information:
●Without adapter: The RCA output of the electronic
device is typically marked “L-R AUDIO OUT” and found
on the back or control panel.
●With SCART adapter: The audio signal can depend
on the source selected on the electronic device. For
example some TVs will only make TV sound available on
the SCART output, but not the sound from a connected
DVD player.
●With mini jack adapter: The mini jack output on the
electronic device is typically the headphone output.
The speakers of the electronic device may be muted
if the headphone output is used so sound is only heard
through the hearing aids.
●Refer to the electronic device's manual: Set the output
format of the electronic device to analog audio or
uncompressed audio.

2120
Pairing hearing aids
Your hearing aids need to be paired once with the
transmitter. After that, the pairing is saved in the hearing
aids and remembered each time they are turned on.
XEnsure that the transmitter is connected to the power
supply.
XTurn the hearing aids off and on again by opening and
closing the battery compartments. If your hearing aids
do not have a battery compartment, turn them off and
on as described in the hearing aids’ user manual.
XPlace both hearing
aids close to,
or on top of the
transmitter. The
pairing process starts
automatically.
XObserve the indicators:
Description
If pairing is completed, both indicators are blue
for about 30 seconds.
other Refer to the section “Power and TV indicator”.

2322
Multiple users:
●This transmitter can be paired to multiple hearing aids.
All users will be able to hear the same sound.
●To clear the pairings of one user, first reset the
transmitter to factory settings. This will clear the
pairings of all users. After that, pair the hearing
aids of the other users again. Refer to the section
“Resetting to factory settings”.
Daily use
Using the transmitter
Function Description
Start audio
streaming
Switch your hearing aids to the transmitter
mode or change to the dedicated hearing
program.
Stop audio
streaming
Quit transmitter mode or switch to any
other hearing program in your hearing aids.
Adjust
volume
Use the controls of your hearing aids.

2524
Further information:
●Depending on your hearing aids' type and
configuration, you can change their mode or hearing
program with the hearing aids' controls
(e. g. push button), or with a smartphone app, or with a
dedicated remote control. Refer to the hearing aids' user
manual for details.
●Volume functions and hearing programs are optional
hearing aid features. They depend on the type of
hearing aid and can be programmed by your Hearing
Care Specialist.
●The volume of the streamed audio signal is normally
not affected by volume adjustments from the TV remote
control.
●Your Hearing Care Specialist can adjust the mix of
the audio streaming signal with surrounding sounds
according to your preference.

2726
Power and TV indicator
Both power indicator and TV indicator show the
current status of the transmitter.
Description
- Power indicator is white:
The transmitter is starting up.
Both indicators flash blue:
Power is on. The transmitter is not paired to
any hearing instrument. Refer to the section
“Pairing hearing aids.”
Description
Both indicators are blue for 30 seconds:
Pairing is complete.
- Power indicator is red:
Power is on. The transmitter is not receiving
an audio signal. Refer to the section
“Troubleshooting”.
Both indicators are green:
The transmitter is receiving an audio signal via
the RCA connection.

2928
Description
Power indicator is green, TV indicator flashes
green:
The transmitter is not receiving an audio signal
via the RCA connection or the volume is
too low.
Power indicator is green, TV indicator is blue:
The transmitter has a valid TOSLINK
connection to your electronic device
regardless of whether an audio signal is
played or not.
Description
Power indicator is green, TV indicator flashes
red:
The signal format is not supported. Refer to
the section “Connecting to your electronic
device”.
Both indicators flash red:
Error. Contact your Hearing Care Specialist.

3130
Important safety information
Personal safety
WARNING
Choking hazard!
Your device contains small parts which can be
swallowed.
XKeep hearing aids, batteries and accessories out
of reach of children and cognitively impaired
persons.
XIf parts have been swallowed consult a physician
or hospital immediately.
WARNING
Risk of electrical shock!
XDo not use obviously damaged devices and return
them to point of sale.
WARNING
Note that any unauthorized changes to the product
may cause damage to the product or cause injury.
XUse only approved parts and accessories. Ask your
Hearing Care Specialist for support.

3332
WARNING
Risk of electric shock!
XConnect audio input only to a device conforming
to IEC 60065, the IEC-Norm for audio, video and
other electronic devices.
WARNING
This device may interfere with measuring and
electronic equipment.
XDo not use your device on airplanes or areas
where sensitive or life-supporting electronic
equipment is used.
WARNING
Risk of explosion!
XDo not use your device in explosive atmospheres
(e. g. in mining areas).
Product safety
NOTICE
XProtect your device from extreme heat. Do not
expose them to direct sunlight.
NOTICE
XProtect your device from high humidity.

3534
NOTICE
XDo not dry your device in the microwave oven.
NOTICE
Different types of strong radiation, e. g. during X-ray
or MRI head examinations, may damage devices.
XDo not use the device during these or similar
procedures.
Weaker radiation, e. g. from radio equipment or
airport security, does not damage the device.
In some countries restrictions for the usage of
wireless equipment exist.
XRefer to local authorities for further information.
NOTICE
Your device is designed to comply with international
standards on electromagnetic compatibility but
interference with nearby electronic devices could
occur. In this case, move away from the source of
interference.

3736
Important information
Explanation of symbols
Symbols used in this document
Points out a situation that could lead to serious,
moderate, or minor injuries.
Indicates possible property damage.
Advice and tips on how to handle your device better.
Symbols on the device or packaging
CE compliance label, confirms compliance
with certain European Directives, refer to
section “Conformance information”.
EMC and radio communications
compliance label Australia, refer to section
“Conformance information”.
Indicates the legal manufacturer of the
device.

3938
Symbols on the device or packaging
Do not dispose of the device with general
domestic waste. Read more in section
“Disposal information”.
Read and follow the instructions in the
user manual.
Manufactured under licence from
Dolby Laboratories.
Maintenance and care
NOTICE
XDo not put your device in water!
XDo not clean your device with alcohol
or benzine.
XClean the device as necessary with a soft tissue.
XAvoid abrasive cleaning liquids with additives such as
citric acids, ammonia, etc.