Miracle-Ear GENIUS3.0 User manual

GENIUS™3.0
Receiver-in-Canal Hearing Aid
User Manual

2 3
Content
Welcome 4
Your hearing aids 5
Hearing aid type 5
Getting to know your hearing aids 6
Components and names 7
Controls 10
Hearing programs 11
Features 11
Batteries 12
Battery size and handling tips 12
Replacing batteries 13
Daily use 14
Turning on and off 14
Inserting and removing the hearing aids 15
Adjusting the volume 19
Changing the hearing program 19
Further adjustments (optional) 20
Special listening situations 21
On the phone 21
Audio streaming with iPhone 22
Airplane mode 22
Audio induction loops (optional) 23
Maintenance and care 24
Hearing aids 24
Ear pieces 26
Professional maintenance 28
Further information 29
Safety information 29
Accessories 29
Symbols used in this document 29
Troubleshooting 30
Country specific information 32
Service and warranty 33

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Welcome
Thank you for choosing Miracle-Ear®hearing aids to
accompany you through everyday life. Like anything
new, it may take you a little time to become familiar with
them.
This guide, along with support from your Hearing Care
Specialist, will help you understand the advantages and
greater quality of life your hearing aids offer.
To receive the most benefit from your hearing aids, it is
recommended that you wear them every day, all day.
This will help you get adjusted to them.
CAUTION
It is important to read this user manual and the
safety manual thoroughly and completely. Follow
the safety information to avoid damage or injury.
Your hearing aids
This user manual describes optional features that
your hearing aids may or may not have.
Ask your Hearing Care Specialist to indicate the
features that are valid for your hearing aids.
Hearing aid type
Your hearing aids are a RIC (Receiver-in-Canal)
model. The receiver is placed within the ear canal and
connected to the instrument via a receiver cable. The
instruments are not intended for children under the
age of 3 years or persons with a developmental age of
under 3 years.
The wireless functionality enables advanced audiological
features and synchronization between your two hearing
aids.
Your hearing aids feature Bluetooth®low energy*
technology allowing for easy data exchange with your
smartphone, and for seamless audio streaming with
your iPhone.
**
* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any
use of such marks by the legal manufacturer of this product is under licenses. Other
trademarks and trade names are those of their respective owners.
** Apple® iPhone is a trademark of Apple Inc., registered in the U.S. and other
countries

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Getting to know your hearing aids
It is recommended to familiarize yourself with your
new hearing aids. With the hearing aids in your hand
try using the controls and note their location on the
hearing aids. This will make it easier for you to feel and
press the controls while wearing the hearing aids.
If you have problems pressing the controls of your
hearing aids while wearing them, you can use a
remote control to control your instruments. With a
dedicated smartphone app you have even more
control options.
Components and names
This user guide describes several types of hearing
aids. Use the following pictures to identify the type of
hearing aid that you use.
DS RIC 312
➐
➏
➊➋
➍
➎
➌
➊Ear piece
➋Receiver
➌Receiver cable
➍Microphone openings
➎Rocker switch (control)
➏Battery compartment
(on/off switch)
➐Side indicator
(red = right ear,
blue = left ear) and
receiver connection

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DS RIC 13
➐
➑
➏
➊➋
➍
➎
➌
➊Ear piece
➋Receiver
➌Receiver cable
➍Microphone openings
➎Rocker switch (control)
➏Battery compartment
(on/off switch)
➐Side indicator
(red = right ear,
blue = left ear)
➑Receiver connection
You can use the following standard ear pieces:
Standard ear pieces Size
Click Sleeve
(vented or closed)
Click Dome™single
(open or closed)
Click Dome semi-open
Click Dome double
You can easily exchange the standard ear pieces. Read
more in section “Maintenance and care.”
Custom-made ear pieces
Custom shell
Click Mold™

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Controls
With the rocker switch you can adjust
the volume or switch hearing programs.
Your Hearing Care Specialist has
programmed your desired functions to
the rocker switch.
Rocker switch function L R
Press briefly:
Program up/down
Volume up/down
Tinnitus control signal level up/down
Press for about 2 seconds:
Program up/down
Volume up/down
Tinnitus control signal level up/down
Press for more than 3 seconds:
Standby/turn on
Activate/deactivate airplane mode
L = Left, R = Right
You can also use a remote control to change
hearing programs and adjust the volume on your
hearing aids. With our smartphone app you have
even more control options.
Hearing programs
1
2
3
4
5
6
Read more in section “Changing the hearing program.”
Features
Power-on delay enables whistle-free insertion of
hearing aids.
Read more in section “Turning on and off.”
The tinnitus control feature generates a sound to
distract you from your tinnitus.

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Batteries
When the battery is low the sound becomes weaker
or you will hear an alert signal. The battery type will
determine how long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Specialist for recommended
batteries.
Battery size: 312 13
●Always use the correct battery size for your hearing
aids.
●Remove the batteries if you intend not to use the
hearing aids for several days.
●Always carry spare batteries.
●Remove empty batteries immediately and follow your
local recycling rules for battery disposal.
Replacing batteries
Removing the battery:
XOpen the battery compartment.
XUse your finger or an optional
magnet stick to remove the battery.
The magnet stick is available as an
accessory from your Hearing Care
Specialist.
Inserting the battery:
XIf the battery has a protective film, remove it
only when you are ready to use the battery.
XInsert the battery with
the “+” symbol facing up
(refer to the picture).
XCarefully close the battery compartment. If you feel
resistance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.

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Daily use
Turning on and off
You have the following options to turn your hearing aids
on or off.
Via battery compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning off: Open the battery compartment to the
first catch.
Via rocker switch:
XTurning on or off: Press and hold the rocker switch
for several seconds. Refer to section “Controls” for
rocker switch settings.
After turning on, the previously used volume and
hearing program remain set.
When wearing the hearing aids, an alert tone can
indicate when a hearing aid is being turned on or off.
When the power-on delay is activated, the hearing
aids turn on after a delay of several seconds. During
this time you can insert the hearing aids into your ears
without experiencing unpleasant feedback whistling.
The “power-on delay” can be activated by your Hearing
Care Specialist.
Inserting and removing the hearing aids
Your hearing aids have been fine-tuned for your right
and left ear. Colored markers indicate
the side:
●Red marker = right ear
●Blue marker = left ear
Inserting a hearing aid:
XFor Click Sleeves, make sure that the bend of the
Click Sleeve is in line with the bend of the receiver
wire.
Correct:
Incorrect:

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X
Hold the receiver wire at the bend closer to the
ear piece.
XCarefully push the ear piece in
the ear canal ➊.
XTwist it slightly until it sits well in
the ear canal.
Open and close your mouth to
avoid accumulation of air in the
ear canal.
XLift the hearing aid and place it
over the top of your ear ➋.
૜
૝
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too
deeply into the ear.
●It may be helpful to insert the right hearing aid
with the right hand and the left hearing aid with
the left hand.
●If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
The optional retention strand helps to securely retain
the ear piece in your ear. To position the retention
strand:
XBend the retention strand and
position it carefully into the
lower bowl of your outer ear
(refer to the picture).

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Removing a hearing aid:
XLift the hearing aid and slide
it over the top of your ear ➊.
XIf your hearing aid is
equipped with a custom shell
or a Click Mold, remove it
by pulling the small removal
cord toward the back of your
head.
૜
૝
XFor all other ear pieces: Grip the receiver in the
ear canal with two fingers and pull it carefully out ➋.
Do not pull the receiver cable.
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain
in your ear when removing the hearing aid. If
this happens, have the ear piece removed by a
medical professional.
Clean and dry your hearing aids after usage. Read more
in section “Maintenance and care.”
Adjusting the volume
Your hearing aids automatically adjust the volume to
your listening situation.
XIf you prefer manual volume adjustment, press the
rocker switch.
Refer to section “Controls” for the setting of the
rocker switch.
An optional signal tone can indicate the volume
change. Once the maximum or minimum volume has
been reached, you may hear an optional signal tone.
Changing the hearing program
Depending on the listening situation, your hearing aids
automatically adjust their sound.
Your hearing aids may also have several hearing
programs which allow you to change the sound, if
needed. An optional signal tone can indicate the
program change.
XTo change the hearing program, press the
rocker switch.
Refer to section “Controls” for the setting of the
rocker switch. Refer to section “Hearing programs”
for a list of your hearing programs.