Miracle-Ear MEENERGY R AX T 5 User manual

www.miracle-ear.com
MEENERGY™R AX T 5/4/3/2
User Manual

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Content
Welcome 4
Your hearing aids 5
Instrument type 5
Getting to know your hearing aids 6
Components and names 7
Controls 9
Hearing programs 10
Features 10
Daily use 11
Inserting and removing the hearing aids 11
Turning on and off 16
Switching to standby mode 17
Adjusting the volume 18
Changing the hearing program 19
Further adjustments (optional) 19
Charging 20
Special listening situations 23
On the phone 23
Audio streaming with iPhone 23
Audio streaming with Android phone 24
Bluetooth 24
Audio induction loops 25
Maintenance and care 26
Hearing aids 26
Ear pieces 28
Professional maintenance 30
Important safety information 31
Further information 34
Accessories 34
Operating, transport, and storage conditions 34
Disposal information 36
Symbols used in this document 36
Troubleshooting for hearing aid 37
Country-specific information 38
Service and warranty 39

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Welcome
Thank you for choosing Miracle-Ear®hearing aids to
accompany you through everyday life. Like anything
new, it may take you a little time to become familiar
with them.
This guide, along with support from your hearing care
professional, will help you understand the advantages
and greater quality of life your hearing aids offer.
To receive the most benefit from your hearing aids, it
is recommended that you wear them every day, all day.
This will help you get adjusted to them.
The hearing aid may not look exactly like the
guiding illustrations in these instructions. We
reserve the right to make any changes we
consider necessary.
CAUTION
It is important to read this user manual and the
safety manual thoroughly and completely. Follow
the safety information to avoid damage or injury.
Before using your hearing aids for the first time,
fully charge them. Follow the instructions in the
charger’s user manual.
Your hearing aids
This user manual describes optional features that
your hearing aids may or may not have.
Ask your hearing care professional to indicate
the features that are valid for your hearing aids.
Hearing aid type
Your hearing aids are a RIC (Receiver-in-Canal)
model. The receiver is placed within the ear canal and
connected to the hearing aid via a receiver cable. The
hearing aids are not intended for children under the
age of 3 years or persons with a developmental age of
under 3 years.
A power cell (lithium-ion rechargeable battery) is
permanently built into your hearing aid. This enables
easy charging with MECHARGE™start or the optional
MECHARGE™fullpower or MECHARGE™powerdry
charger.
The wireless functionality enables advanced
audiological features and synchronization between
your two hearing aids.

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Your hearing aids feature Bluetooth®low energy*
technology allowing for easy data exchange with your
smartphone, and for seamless audio streaming with
your iPhone** and for some Android smartphones that
support Audio Streaming for Hearing Aids (ASHA).
Getting to know your hearing aids
It is recommended to familiarize yourself with your
new hearing aids. With the hearing aids in your hand
try using the controls and note their location on the
hearing aid. This will make it easier for you to feel and
press the controls while wearing the hearing aids.
If you have problems pressing the controls of
your hearing aids while wearing them, you can
ask your hearing care professional whether a
remote control or a smartphone app to control
your hearing aids is available.
*The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and
any use of such marks by the legal manufacturer of this product is under licenses.
Other trademarks and trade names are those of their respective owners.
**iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the
U.S. and other countries.
Components and names
➐
➏
➊
➋
➍
➎
➌
Ear piece
Receiver
Receiver cable
Microphone
openings
Rocker switch (control,
on/off switch)
Side indicator
(red = right ear,
blue = left ear) and receiver
connection
Charging contacts

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You can use the following standard ear pieces:
Standard ear pieces Size
Sleeve 3.0, Vented, Closed or
Power
Eartip 3.0 Open
Eartip 3.0 Tulip
You can easily exchange the standard ear pieces. Read
more in section “Maintenance and care”.
Custom-made ear pieces
Earmold 3.0
Controls
With the rocker switch you can, for example, switch
hearing programs. The hearing care professional has
programmed your desired functions to the rocker
switch.
Rocker switch function L R
Press briefly:
Program up/down
Volume up/down
Tinnitus therapy signal level up/down
TV stream on/off
Press for about 2 seconds:
Program up/down
Volume up/down
Tinnitus therapy signal level up/down
TV stream on/off
Press for more than 3 seconds:
Turn on/off
L = Left, R = Right
You can also use a remote control to change
hearing programs and adjust the volume of your
hearing aids. With our smartphone app you have
even more control options.

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Hearing programs
1
2
3
4
5
6
Read more in section “Changing the hearing program”.
Features
The tinnitus therapy feature generates a sound to
distract you from your tinnitus.
Daily use
To assure comfortable and easy use of your hearing
aids they are equipped with an onboard control
element. In addition we offer an app for Android
as well as iPhones which makes handling your
hearing aids even easier. Contact your hearing care
professional for downloading and installing the
smartphone app.
Inserting and removing the hearing aids
Your hearing aids have been fine-tuned for your right
and left ear. Colored markers indicate
the side:
●red marker = right ear
●blue marker = left ear
Inserting a hearing aid:
XFor Sleeves, take care that the bend of the Sleeve is
in line with the bend of the receiver cable.
See illustrations on next page.

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Correct:
Incorrect:
XHold the receiver cable at the bend closer to the
ear piece.
XCarefully push the ear piece in
the ear canal .
XTwist it slightly until it sits well.
Open and close your mouth
to avoid accumulation of air in
the ear canal.
XLift the hearing aid and slide it
over the top of your ear .
➊
➋
CAUTION
Risk of injury!
XAlways wear the receiver cable with an ear
piece.
XMake sure that the ear piece is completely
attached.
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too
deeply into the ear.
●It may be helpful to insert the right hearing aid
with the right hand and the left hearing aid
with the left hand.
●If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and
eases insertion of the ear piece.

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The optional retention strand helps to securely retain
the ear piece in your ear. To attach the optional
retention strand:
XAlign the end of the retention strand with the flat
end of the receiver.
XThen press the retention strand towards the receiver
until it clicks into place.
To position the retention strand:
XBend the retention strand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).
Removing a hearing aid:
XLift the hearing aid and slide
it over the top of your ear .
XIf your hearing aid is
equipped with a custom
shell or a mold, remove it
by pulling the small removal
cord toward the back of your
head.
➊
➋
XFor all other ear pieces: Grip the receiver in the
ear canal with two fingers and pull it carefully out .
Do not pull the receiver cable.

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CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain
in your ear when removing the hearing aid. If
this happens, have the ear piece removed by a
medical professional.
Clean and dry your hearing aids after usage. Read
more in section “Maintenance and care”.
Turning on and off
You have the following options to turn your hearing
aids on or off.
Via charger:
XTurning on: Take the hearing aids out of the charger.
The startup melody is played in your hearing aids.
The default volume and hearing program are set.
XTurning off: Place the hearing aids in the charger.
Note that the charger must be connected to the power
supply. For details refer to the charger’s user manual.
Via rocker switch:
XTurning on: Press and hold the
lower part of the rocker switch until
the startup melody starts to play.
Release the rocker switch while the
melody is playing.
The default volume and hearing
program are set.
XTurning off: Press and hold upper
or lower part of the rocker switch
for several seconds. A power down
melody is played.
Switching to standby mode
Via remote control or smartphone app, you can switch
your hearing aids to standby mode. This mutes the
hearing aids. When you leave standby mode, the
previously used volume and hearing program are set.
Note:
●In standby mode, the hearing aids are not turned off
completely. They draw some power.
Therefore we recommend to use standby mode
only for a short period of time.

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●If you want to leave standby mode, but the remote
control or app is not at hand: Turn your hearing
aids off and on again (via rocker switch or by shortly
placing them in the charger until one or more
orange LEDs light up). In this case, the default
volume and hearing program are set.
Adjusting the volume
Your hearing aids automatically adjust the volume to
the listening situation.
XIf you prefer manual volume adjustment, press
the upper part of the rocker switch to increase the
volume or press the lower part to decrease the
volume.
Refer to section “Controls” for the setting of your
rocker switch.
An optional signal can indicate the volume change.
Once the maximum or minimum volume has been
reached, you may hear an optional signal tone.
Changing the hearing program
Depending on the listening situation, your hearing
aids automatically adjust their sound based on the
environment or surroundings.
Your hearing aids may also have several hearing
programs which allow you to change the sound, if
needed. An optional signal tone can indicate the
program change.
XTo change the hearing program, press the rocker
switch briefly.
Refer to section “Controls” for the setting of the
rocker switch. Refer to section “Hearing programs”
for a list of your hearing programs.
The default volume is applied.
Further adjustments (optional)
You can also use the hearing aid controls to change
other features, for example, the level of the tinnitus
therapy signal.
Refer to section “Controls” for the setting of your
controls.