Mitel 6800 Series User manual

Mitel Phone Installation Guide
FEBRUARY 2020
Release 1.0
2924-001

NOTICE
The information contained in this document is believed to be accurate in all respects but is not
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Mitel Phone Installation Guide
Release #1.0 February 2020
®,™ Trademark of Mitel Communications, Inc.
© Copyright 2020 Mitel Communications, Inc.
All rights reserved

Table of Contents
REVISION HISTORY.....................................................................................................1
OVERVIEW....................................................................................................................2
INSTALLATION .............................................................................................................3
ADDITIONAL PROCEDURES ......................................................................................6
Restarting Phones......................................................................................................... 6
Factory Defaulting Phones............................................................................................. 8

1| Mitel
REVISION HISTORY
The following table represents the revision history of this publication:
REVISION
DATE
COMPLETED POINT OF CONTACT AFFECTED SECTIONS
1 10/2019 Mitel Technical Publications All

Mitel Phone Installation Guide
2| Mitel
OVERVIEW
This document provides the steps to install the Mitel 6800 and 6900 series phones that have been
provisioned for the Clearspan System.
Before Installation, you must configure the Phone Type in Clearspan, and the User and Device, in
OpEasy.

Mitel Phone Installation Guide
3| Mitel
INSTALLATION
The following table lists the Mitel Phone installation steps, and the expected results:
ACTION
EXPECTED RESULTS
Create Users and Devices
1 Create a User and Assign the Mitel Phone to the User.
2 Start with a Factory Defaulted Phone.
Determine the IP Address of the Mitel 6863i and 6865i Phones
3 Press the Option Key.
The Options List is displayed.
4 Using the Navigation/Select Keys.
Scroll down to Phone Status option. Select the option.
The Phone Status page is displayed.
5 Scroll down to the IP and MAC Address option. Select the
option The IP Address is displayed.
Determine IP Address of the Mitel 6867i, 6869i, 6920 and 6930 Phones
6 Press the Option Key.
The Settings screen is displayed.
The Status is highlighted.
7 Press Select. The Status page is displayed.
8 Using the Navigation/Select Keys
Scroll down to Network.
The IP Address is displayed.

Mitel Phone Installation Guide
4| Mitel
Determine IP Address of the Mitel 6873i and 6940 Phones
9 Press the Option Key The Settings screen is displayed.
10 Touch Status. The Status page is displayed.
11 Touch Network. The IP Address is displayed.
Phone Configuration if DHCP Server Address is not available.
If the DHCP Server Address is Available go to Auto Install
12 Log on to the Phone’s web portal
For example: http://<Phone’s IP>
A Sign in box is displayed
13 Enter the Username: admin
Enter the Password: 22222
Click OK or Sign in
The Mitel System Information page is
displayed.
14 Select Configuration Server on the navigation tree. The Configuration Server Setting page is
displayed. The Download Protocol displayed
is TFTP.
15 Select HTTPS from the Download Protocol drop-down list The HTTPS options are enabled.
16 Enter the HTTPS server.
For example: tb20xsp.cslab.mitel.com
Enter the HTTPS Path.
For example: dms/clearspan
Enter the HTTPS Port, if needed.
For example: 443
Click Save Settings.
The Provisioning Complete message is
displayed.
17 Select Reset from the Navigation tree. The Reset page is displayed.
18 Press the Restart button. A confirmation box is displayed.
19 Click OK. The Phone will restart.

Mitel Phone Installation Guide
5| Mitel
The Auto Install screen is displayed.
AUTO INSTALL
20 Enter the Phone’s Auto Install ID.
Press Done or use the Navigation/Select Keys to select
Enter.
The Confirm User screen is displayed.
21 If the User is correct, Press OK, or use the Navigation/Select
keys to select Done. The Phone Restarts a few times.
The correct configuration is displayed on the
phone

Mitel Phone Installation Guide
6| Mitel
ADDITIONAL PROCEDURES
The following table lists the additional procedures for restarting a phone, and factory defaulting a phone:
RESTARTING PHONES
ACTION
EXPECTED RESULTS
Restart Mitel 6863i and 6865i
1 Press the Option Key.
The OptionsList is displayed.
2 Using the Navigation/Select Keys,
scroll down to Restart Phone. Select Enter.
The following message is displayed:
Restart Phone?
Cancel
# Confirm
3 Press #key to restart the phone The phone will restart.
Restart Mitel 6867i, 6869i, 6920 and 6930
4 Press the Option Key.
The Settings screen is displayed.
The status is hi-lighted.
5 Scroll to Restart.
Press Select.
A Restart Phone box is displayed with the
following message:
Restart Phone?
Yes No
6 Select Yes. The Phone will restart.
Restart Mitel 6873i and 6940
7 Press the Option Key.
The Settings screen is displayed.
8 Swipe the second page, if required. A Restart Phone box is displayed with the
following message:

Mitel Phone Installation Guide
7| Mitel
Touch the Restart icon. Restart Phone?
Yes No
9 Touch Yes. The phone will restart.

Mitel Phone Installation Guide
8| Mitel
FACTORY DEFAULTING PHONES
Factory Default Mitel 6863i and 6865i
1 Press the Option Key. The Options List is displayed.
2 Using the Navigation/Select keys,
scroll down to the Admin Menu.
Select the Admin Menu option.
The Admin Password page is displayed.
4 Enter the Admin Password. The Admin Menu is displayed.
3 Scroll down to Factory Default and select the option. The Phone displays:
RestoreDefaults?
4 Select Yes. The Phone will Restart.
Factory Default Mitel 6867i, 6869i, 6920 and 6930 Phones
1 Press the Option Key.
The Settings screen is displayed.
The Status is highlighted.
2 Press the Advanced key. Enter Administrator Password page in the
Advanced Settings page.
3 Enter the Admin Password.
Press the Enter key.
Scroll right to Reset.
Press the Select key.
The Reset page is displayed with two
options:
•Factory Default?
•Erase Local Cfg.
4 Select Factory Default, if necessary. A Reset box is displayed with the following
message:
Factory Default

Mitel Phone Installation Guide
9| Mitel
Yes No
5 Select Yes. The Phone Restarts.
Factory Default Mitel 6873i and 6940 Phones
1 Press the Option Key. The Settings screen is displayed.
2 Touch Advanced. Enter Administrator Password in the
Advanced Settings page.
3 Enter the Admin Password.
Touch the Enter symbol.
Swipe the screen to display the next page where Reset is
displayed, if required.
Touch Reset.
The Reset page is displayed with two
options:
•Factory Default
•Erase Local Cfg.
4 Select Factory Default, if necessary.
Touch Select.
The Reset box is displayed with the following
message:
Factory Default
Yes No
5 Touch Yes. The Phone Restarts.