Mitel Panther II 2064 User guide

This document is for Panther II 820, Panther II 1032,
Panther II 2064 Systems and for Panther II
Proprietary Peripherals

Mite1 Standard Practise Panther II 820/1032/2064-297
91-0580-1A Issue 1, November 1990
Panther@ II 820/1032/2064
Electronic Key Telephone System
FEATURE MODULE IV & ON PREMISE STATION UNIT
TABLE OF CONTENTS PAGE
1. INTRODUCTION ........................................................................................... 1
General ............................................................................................................ 1
Reason For Issue .............................................................................................. 1
2.
3.
FEATURE MODULE IV SOFTWARE ......................................................... 1
General ............................................................................................................ 1
Installation ....................................................................................................... 1
Initial Installation ............................................................................................ .2
Replacing the Feature Module Cartridge ........................................................ 3
Additional Features ......................................................................................... 5
Enhanced Call Forwarding .............................................................................. 5
Station Display ................................................................................................ 6
Display for Transfer Ringing to Attendant Station ......................................... 6
Loud Bell Ringing/Ringing Over Paging By Line .......................................... 6
ON PREMISE STATION UNIT ..................................................................... 7
General ............................................................................................................ 7
Performance Requirements ............................................................................. 9
Tone Generation from Panther Sets ................................................................ 12
Direct Inward System Access.. ........................................................................ 13
Call Progress Tones ......................................................................................... 13
Installation ....................................................................................................... 14
4. ON PREMISE STATION DEVICES .............................................................21
General ............................................................................................................21
Single Line Set ................................................................................................21
Auto Attendant ................................................................................................21
Voice Mail .......................................................................................................22
5.
ON PREMISE STATION UNIT PROGRAMMING ..................................... 24
General Programming ..................................................................................... 24
ONS Unit Flash-hook Recognition ................................................................. 24
Type of ONS Device ....................................................................................... 25
Manual Line Select/Auto Intercom/Auto C.0 ................................................. 25
ONS Station Features ...................................................................................... 26
Feature Module IV & On Premise Station Unit
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Mite1 Standard Practise
TABLE OF CONTENTS PAGE
3-l:
3-2:
3-3:
3-4
3-5:
3-6:
3-7
3-8:
5-l:
5-2:
5-3
5-4:
5-5:
5-6:
5-7:
5-8
5-9:
5-10:
5-11:
Setting Call Forwarding .................................................................................. 27
Programming Automatic Access to a Voice Mail System .............................. 30
Programming DTMF Digit Strings for Automatic Access .............................. 30
Programming the Voice Mailbox Numbers .................................................... 33
Reseting the Digit Strings and Voice Mailbox Numbers ................................ 34
Setting Conditions to Automatic Access ......................................................... 34
DTMJ! Digit Timing ........................................................................................ 35
Pause Duration for Automatic Access ............................................................. 36
Transfer Ringing Time .................................................................................... 36
Tone/Pulse C.O. Lines ..................................................................................... 37
Examples of Call Forwarding to Voice Mail .................................................. 38
External Incoming Call to Voice Mail by Call Forwarding ............................ 38
Internal Call to Voice Mail by Call Forwarding .............................................. 40
TABLES
Environmental Requirements ............................................................................. 9
Power Requirements ........................................................................................... 9
DTMF Signaling Frequencies .......................................................................... 10
DTMF Digit Transmission Timing .................................................................. 10
Detection Timing ............................................................................................. 11
Ringing Generation .......................................................................................... 11
Tone Generation from Panther Sets ................................................................. 12
Dipswitch Settings ........................................................................................... 20
ONS Unit Flash-hook Recognition .................................................................. 24
Type of ONS Device ........................................................................................ 25
Line Select ........................................................................................................ 26
ONS Station Features
.......................................................................................
26
Programming Digit Strings for the Type of Call ............................................. 31
Dialing DTMF Tones ....................................................................................... 31
Setting Conditions to Automatic Access ......................................................... 35
DTMF Digit Timing ........................................................................................ 35
Pause Duration for Automatic Access ............................................................. 36
Transfer Ringing Time ..................................................................................... 37
Tone/Pulse C.O. Lines ..................................................................................... 37
Feature Module IV & On Premise Station Unit
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Panther II 820/1032/2064-297
TABLE OF CONTENTS PAGE
2-l: FIGURES
Inserting the Feature Module IV Cartridge ........................................................ 4
3-l: On Premise Station Unit .................................................................................... 8
3-2: On Premise Unit Installation ............................................................................ 15
3-3: Connecting the MDF to the KSU ..................................................................... 16
3-4 Connecting the KSU Station Ports to the ONS Unit ........................................ 17
3-5: On Premise Station Unit Dipswitch ................................................................. 19
5-l: Setting Call Forwarding ................................................................................... 29
5-2: Forwarding an External Call to Voice Mail ..................................................... 39
5-3: Forwarding an Internal Call to Voice Mail ..................................................... .41
0 Copyright 1990 of Mite1Corporation. All Rights Reserved.
@is a Registered Trademark of Mite1Corporation.
Feature Module IV & On Premise Station Unit
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Panther II 820/1032/2064-297
1. INTRODUCTION
General
1.01 This Practice provides instructions for installing and programming Panther II 820/
1032/2064 Systems with Feature Module IV software and the On Premise Station Unit.
Reason Far Issue
1.02 This is the first issue of this Practice. It is one of the set of Practices written to assist
a craftsperson install, operate and maintain the system in the field.
2. FEATURE MODULE IV SOFTWARE
General
2.01 In addition to providing the Panther II features outlined in the Feature & Services
Practice of the Panther II System Manual, Feature Module IV software provides Panther II
820/1032/2064 Systems with the following:
enhanced Call Forwarding,
improved extension displays,
displays for Transfer Ringing to the attendant, and
a change in the default setting of the Loud Bell Ringing/Ringing Over Paging feature
Feature Module IV software provides displays in English only.
Installation
2.02 The Feature Module IV Cartridge plugs into a port on Panther II 820 or 1032 Key
Service Units. If you’re installing the system for the fmt time follow the procedure out-
lined under the sub-heading Initial Installation;
if you’re replacing the Feature Module
Cartridge in an existing installation follow the procedure given under the sub-heading
Replacing the Feature Module Cartridge.
CAUTION: Follow the instructions carefully. If you don’t install the Feature Module IV
Cartridge correctly, you could damage the software on the Feature Module IV Cartridge,
or worse, damage the software in the Key Service Unit (KSU).
Feature Module IV & On Premise Station Unit
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Mite1Standard Practise
Initial Installation
(FOR PREVIOUSLY INSTALLED SYSTEMS, GO TO THE NEXT SECTION)
The following instructions detail initial installation of the Feature Module IV Cartridge.
CAUTION: Don’t plug in the KSU power cord until you’re instructed to do so.
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Mount the KSU as per the instructions in the INSTALLATION AND COM-
MISSIOZ-XNG PRACTICE of the PANTHER II SYSTEM
MANUAL.
There are two small grooves on the Feature Module IV Cartridge connector.
Holding the Feature Module IV Cartridge so that the grooves are facing you,
plug it securely into the port on the KSU (refer CO the close-up shown in Fig-
ure 2-l). Place the protective cover over the Feature Module IV Cartridge,
push in the plastic expansion plugs, and tighten the two screws.
Install the remainder of the system as outlined in the INSTALLATION AND
COMMISSIONING PRACTICE OF THE PANTHER II SYSTEM MAN-
UAL. After the system is completely installed, including the stations, plug in
the KSU power cord. Ensure the STATUS lamp on the side panel of the KSU
is flashing.
Set the MEM. CLEAR Switch to the ON position. The MEM. CLEAR Switch
(dipswitch #2) is located on the right-hand side panel of the KSU.
Press the RESET Switch.
Set the MEM. CLEAR Switch to the OFF position. The system is now reset to
the default settings.
Set the Battery Switch for the KSU memory to the ON position. The Battery
Switch (dipswitch #4) is located on the right-hand side panel of the KSU.
You must now program the system. Refer to the PROGRAMMING PRAC-
TICE in the PANTHER II SYSTEM MANUAL for instructions. You’ll find
programming instructions for the additional features provided by Feature
Module IV software and the On Premise Station Unit in this Practice.
Feature Module IV & On Premise Station Unit
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Panther II 820/1032/2064-297
Replacing the Feature Module Cartridge
The following instructions detail the replacement of a Feature Module Cartridge in an ex-
isting installation.
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Step 9
Step 10
Step 11
UNPLUG THE KSU POWER CORD. Telephone service will be discon-
nected.
Remove the Feature Module Cartridge protective cover. The protective cover,
located half-way down the right-hand side of the KSU, is secured by two
screws and two plastic expansion plugs. Loosen the two screws, pull back the
plastic expansion plugs and remove the protective cover.
Unplug the installed Feature Module Cartridge from the port on the side of the
KSU.
There are two small grooves on the Feature Module IV Cartridge connector.
Holding the replacement Feature Module IV Cartridge so that the grooves are
facing you, plug it securely into the port on the KSU (refer to the close-up
shown in Figure 2-I).
Plug in the KSU power cord.
Replace the protective cover over the Feature Module IV Cartridge, push in
the plastic expansion plugs, and tighten the two screws.
Set the MEM. CLEAR Switch to the ON position. The MEM. CLEAR Switch
(dipswitch #2) is located on the right-hand side panel of the KSU.
Press the RESET Switch.
Set the MEM. CLEAR Switch to the OFF position. The system is now reset to
the default settings.
Ensure the BATTERY Switch for the KSU memory is in the ON position.
The Battery Switch (dipswitch #4) is located on the right-hand side panel of
the KSU.
You must now program the system with the customer’s feature selections.
Refer to the PROGRAMMING PRACTICE in the PANTHER II SYSTEM
MANUAL for instructions. Programming instructions for the additional q
features provided by Feature Module IV software and the On Premise Station
Unit are given in this Practice.
Feature Module IV & On Premise Station Unit
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Mite1 Standard Practise
rort ror reawe
Module Cartridge I ~_ III I II
IIII II
Feature Module Cartridge
Plastic Expansion Plugs
Figure 2-1 Inserting the Feature Module IV Cartridge
Feature Module l”V& On Premise Station Unit
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Panther II 820/1032/2064-297
Additional Features
2.03
This section provides descriptions and programming instructions for the additional
features that are available with Feature Module IV software.
Enhanced Call Forwarding
In addition to forwarding internal ringing calls and certain transfer ringing calls, Feature
Module IV software provides call forwarding of
l Incoming external ringing calls, and
l Internal DISA ringing calls
TO PROGRAM CALL FORWARDING AT A PANTHER SET
(See Note Below):
Step 1 Dial *# to enter programming mode.
Step 2 Dial one of the following 2-digit Call Forwarding codes:
21 for Follow Me
(forwards internal ringing, transfer ringing, external ringing and internal DISA
Iinging calls)
22 for Call Forward Busy
(forwards internal ringing, transfer ringing, external ringing and internal DISA
ringing calls)
23 for Call Forward No Answer
(forwards internal ringing, external ringing and internal DISA ringing calls)
24 for Call Forward Busy/No Answer
(forwards internal ringing, external ringing and internal DISA ringing calls)
Step 3
Dial the 2-digit number (10 to 73) of the station where you want the calls for-
warded to.
Step 4 Dial * to exit progratrnning mode.
Call Forwarding is now activated at the set.
TO TURN CALL FORWARDING OFF:
Step 1 Dial *# to enter programming mode.
Step 2 Dial 20
Step 3 Dial * to exit programming mode. -
NOTE: For instructions on programming an ONS port with Call Forwarding, refer to section 5.02.
Feature Module IV & On Premise Station Unit
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