Mitel SmarT-1 EuroRoute Operating instructions

Installation & Programming Guide
EuroRoute
for The United Kingdom

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EuroRoute
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NOTICE
The information contained in this document is believed to be
accurate in all respects but is not warranted by Mitel Corporation
(MITEL). The information is subject to change without notice and
should not be construed in any way as a commitment by Mitel or
any of its affiliates or subsidiaries. Mitel and its affiliates and
subsidiaries assume no responsibility for any errors or omissions
in this document. Revisions of this document or new editions of it
may be issued to incorporate such changes.

Table of Contents
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Section 1: EuroRoute Register Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Section 2: Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Section 3: Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Section 4: Initialisation and Loading Factory Defaults . . . . . . . . . . . . . . . . . . . . 13
Section 5: General Notes on Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Section 6: System Wide Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Section 7: Line and Trunk Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Section 8: Search Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Section 9: Security Access Registers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Section 10: Route Register Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Section 11: Route String Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Section 12: Route and Line Peg Counters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Section 13: Call Home Well . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Appendix A: System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Appendix B: Programming Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Table of Contents
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REGISTER DEFAULT DESCRIPTION PAGE
002 T 1 Called Party Programming Enable/Disable 19
003 T 0 Call Home Route to Use 51
004 T 0 Call Home Wait for Access Code 51
005 T 3 Call Home Wait for Carrier 52
011 T ✳Carrier Presentation Time for Modem 19
014 T 0 Call Home Enable/Disable 52
100 T 2 Rotary/MF4 Dialling Type 23
102 T 4 MF4 Dialling Rate 1 23
103 T 2 On-Hook Time 23
105 T 0 Time Between Release and Reseizure 24
106 T 5 Flash Generation Timer 24
108 T 2 Dial Tone Delay Timer 24
109 T 4 User Dial Tone 24
111 T 2 Inter-Digit Time Out for Subscriber Side 25
112 T 2 Inter-Digit Time Out on 0+ (National) Calls 25
113 T 2 Inter-Digit Time Out on 00+ (International) Calls 25
114 T 4 Time Between Outgoing Rotary Digits 25
119 T 0 Off-Hook, Route and Cost Centre Tones 26
120 T 4 Incoming Call Detection 26
121 T 4 Inter-Ring Timing 26
122 T # Repeat Call Attempt 27
123 T 8 EuroRoute Operation on Off-Hook 27
124 T 0 Specify Default Route 27
126 T 0 PABX (Centrex) Enable/Disable 28
127 T 0 Time to Auto-Answer 28
128 T 6 Wait for Access/Security Code Timer 28
129 T 9 Security Code Lockout Timer 29
130 T 3 Off-Hook Recognition Timer 29
132 T 0 Digit Recognition on Outgoing Calls 29
R52 T 3 Number of Cost Centre Code Digits 37
R54 T 1 Cost Centre Code Type 37
R58 T 8, ✳, ✳, ✳Action on Call Failure 38
R59 T 0 MF4 Digit Detector Guard Timer 38
R60 T 6 MF4 Dialling Rate 2 39
R61 T ✳MF4 Dialling Rate 3 39
R72 T 3 Number of Cost Centre Code Digits 37
R74 T 1 Cost Centre Code Type 37
R78 T ✳Action on Call Failure 38
R79 T 0 MF4 Digit Detector Guard Timer 38
R80 T 6 MF4 Dialling Rate 2 39
R81 T ✳MF4 Dialling Rate 3 39
700-797 Blank 100 Three Digit Abbreviated Dialling Bins 20
600 Blank Call Home Number 52
602 5346 (SF) Machine Identifier 19
603 #0✳Remote MF4 Security Code 35
604 23302✳Terminal Program Security Code 35
606 #1✳Remote Access Code 36
608 Blank Call Home Date/Time 53
609 #0✳Local Program Security Code 36
6r1 Blank Access Number for Carrier Telephone Network 45
6r2 Blank Authorisation Number 46
6r3 Blank Dummy Cost Centre Code 46
6r4 Blank User Defined Route String Register 46
615 #862#0727 41
625 - 635 #862#07327 41
645 #862#073427 41
655 - 685 #862#07327 41
6r7 Blank Register Dialed Out By ✳7 Token 46
6r8 Blank Register Dialed Out By ✳8 Token 47
6r9 Blank Register Dialed Out By ✳9 Token 47
802 00✳1, #4#9✳332
803 141✳✳, 147#7, 1#9#9✳0, ✳#9#9✳0, #02✳#C, #0✳#9#7, #0#9#9✳032
804 1470✳✳, 1471#3, 1571#6, #0✳#9#9#2 32
805 0#9#9#9#9✳1, 17070#6 32
808 #4#9#9#9#9#9#9#9#6 32
811 00#9#9#9#9#9#9#9#9#9#7, 0#9#9#9#9#9#9#9#9#9#9#6 32
812 - 845 Blank 32
1 EuroRoute Register Index

EuroRoute Register Index
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Section
äIndicates the Default for the register.
eRepresents a burst of 400 Hertz tone generated by the SMarT-1 and
transmitted over the phone to the subscriber.
ACS Access Control Sequence.
Centrex AbusinesstelephoneserviceprovidedbythePSTNthatgivesthesubscriber
unique telephone features, similar to the features provided by a PABX.
Destination Number Thedestinationnumberisthenumberthatisdialledtoreachthecalledparty.
Exchange Line The physical connection between a telephone service subscriber and the
PSTN that provides the telephone service.
Force Route The route can not be changed to another route by any means once the
decision has been made in the search tables.
Hz Hertz.
LED Light Emitting Diode.
mA milliamperes.
MF4 Dialling MF4 tone dialling.
ms milliseconds.
PABX Private Automatic Branch Exchange.
pps pulses per second.
Prefer Route The route may be rerouted by another prefer, select or force Action Code.
PSTN Public Switched Telephone Network.
Rotary Dialling Pulse dialling.
Route A Route is a set of preprogrammed dialling rules that can include access
codes to be used to place a telephone call over a particularservice or carrier.
A Route is chosen by matching dialled digits with a template in the Search
Tables. If a Route in the EuroRoute is compared to a Route (trunk group)
in a PSTN or a PABX /Centrex Exchange, then it may be helpful to think
of the EuroRoute Route as a dialling rule, and not a physical trunk group.
Search Tables The Search Tables are a set of templates and action codes-- one action code
per template. User dialled digits are compared with the templates in the
SearchTables.Ifa match is found,the actioncorrespondingtothematching
action code is executed. An action code may choose a route, deny a call,
assert the end of expected digits, etc.
sec second.
Select Route Theroutecan not bereroutedbyanymeans,like the forcedroute.The digits
dialled by the subscriber are moved to theselect digits buffer for the current
search table, and the digits moved are not dialled as part of the destination
number.
2 Glossary of Terms

Glossary of Terms
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Description
The EuroRoute package consists of:
• 1 EuroRoute
• 1 Line Cord with Socket
• 1 Line Cord with Plug
• Mounting Hardware (Two Metal Clips, Two Wood Screws, Two Nylon Anchors)
• 1 Power Supply
• 1 Important Product and Safety Information document
• 4 Hook and Loop fasteners.
The following illustration shows the front and back view ofthe EuroRouteand the power
supply.
Mounting the EuroRoute
The EuroRoute can be placed on a desk or other flat surface, or mounted vertically using
the clips and associated hardware supplied. Avoid placing the EuroRoute in areas where
severe temperature exists, such as direct air flow from a heating duct, baseboard heaters,
or direct sunlight. This product is not intended for outdoor use.
Vertical Mounting
BeforemountingtheEuroRoutetoawall,attachthemetalclipstothetopoftheEuroRoute
by pushing the elevated part of the metal clip into the screw hole.Once the metal clips are
attached, the installer can apply 3/4” #6 pan-head screws into pre-made holes in the wall.
WhenattachingtheEuroRoutetoaplasterwall,insertthenylonanchorsintothepre-made
holes before applying the 3/4” #6 pan-head screws. The illustration below illustrates the
positioning of the clips.
Power Supply
To Exchange Line
Front Panel
LED
Back Panel
To Fax Machine
Rear View
Front View
3 Hardware Installation

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Connecting the EuroRoute
Connecting the EuroRoute Directly to the Exchange Line
• Using the supplied cables, connect the EuroRoute connector marked “LINE” to
the wall outlet.
• Connect the connector marked “FAX” to the FAX machine or telephone.
• Plug the right angle connector from the power supply to the Power input on the
EuroRoute.
• The unit is now ready to power up.
Note that the EuroRoute only uses the “A” and “B” wires for a single connection to the
exchange line.
Connecting the EuroRoute through a PABX
• Using the supplied cables, connect the EuroRoute connector marked “FAX” to the
FAX machine or telephone.
• Connect the connector marked “LINE” to the telephone wall plug.
• Plug the right angle connector from the power supply to the Power input on the
EuroRoute.
• The unit is now ready to power up.
Warning: Do not attempt to connect the EuroRoute during FAX transmissions.
Never install telephone wiring during a lightning storm.
Never install telephone jacks in wet locations.
Use caution when installing or modifying telephone lines.
INSTRUCTIONS The exclamation point within an equilateral triangle is intended to alert the user to the
presenceofimportantoperatingandmaintenance(servicing)instructionsintheliterature
accompanying the product.
Telephone wall plug
To AC receptacle
FAX Machine
EuroRoute
Telephone wall plug
PABX
FAX Machine
To AC receptacle
To
Exchange
Line
EuroRoute

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Powering up
The EuroRoute comes with a power supply. This is the only power supply which will
operate the EuroRoute reliably. Do not attempt to operate this unit with any other power
supply. Plug the right angle connector into the EuroRoute, then plug the power supply
into a standard 230 VAC wall outlet.
Power Failure/Interruption
If a power failure occurs, the EuroRoute will allow calls to be made but will not route
the calls.
During a mains power interruption, a one way audio condition may be experienced by
either subscriber on calls that are in progress. If this condition occurs, please hang up
and re-try the call.
LED Status
Error Status (LED)
† May be cleared by ✳-initialising the EuroRoute.
Error Status (Tone)
†ARAMChecksumerroroccurswhenaperiodicdatabaseintegritycheckfails,meaning
that the database is corrupted. The error may be cleared by ✳-initialising the EuroRoute.
LED Condition Description
Not illuminated
Green, Continuous
Green, Slow Flashing
Green, Fast Flashing
Orange, Continuous
Red, Continuous
No power
Line in use
Line Split
Incoming Call
EEPROM writing
Power indication
LED Pattern Description
Red, Slow Flashing
Red, Fast Flashing
System Fault
Memory Fault †
Tone with off hook Description
eee Read Only Memory (RAM) Checksum error †

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Hardware SpecificationsRinger Impedance 15k min
Ringing Sensitivity (25 Hz): 20 VAC min
Off-hook Current 15 mA min, 60 mA max
Battery Feed
Open Circuit 15 VDC nominal
Constant Current 25 mA min, 30 mA max
Short Circuit Current 30 mA max
MF4 Receiver
Level -22 dBm min, +2 max
composite
Twist -6 min +6 max, composite dB
Time between tones 40 ms min
Rotary Receiver (Rate) 8 min, 12 max (pps)
MF4 Sender
Levels dBV(ZR) VFL= -11 dBm +/- 2 dB
VFH= -9 dBm +/- 2dB
Twist 1 dB < (VFH- VFL) < 4 dB
Duration (programmable) 70 ms min
Rotary Sender 10 pps, 33/66 ms
Modem (internal) V.21 CCITT, 300 baud
AC Operating Range
AC Line 230 VAC, +/- 10%, 50 Hz,
50 mA Max
Temperature 0º to 45 º C
Humidity 0% to 85%
Holdover 100 ms typical
Jacks DC Power 2.5 mm
Equipment RJ11 to RJ11
Mechanical
Weight: Main Unit: 910 g
PSU: 295 g
Dimensions: Approx. 141mm x 141mm
x 49mm, 5.6” x 5.6” x 2”
Mounting Vertical or Horizontal Surface
Regulatory Conformity
Safety EN60950
Emissions EN50081-1, Class B
Immunity EN50082-1
Network TBR21
Note 1 Although this equipment can use either loop disconnect or MF4 signalling, only the
performance of MF4 signalling is subject to regulatory requirements for correct
operation. It is therefore strongly recommended that the equipment be set to use MF4
signalling for access to public or private emergency services. MF4 signalling also
provides faster call set up.
Note 2 The equipment has been approved to commission decision CTR21 for pan_European
singleterminalconnectiontothePublicSwitchedTelephoneNetwork(PSTN).However,
due to differences between the individual PSTNs provided in different countries, the
approval does not, of itself, give an unconditional assurance of successful operation on
every PSTN network termination point.
Intheeventof problems, you should contactyourequipmentsupplier in thefirst instance.
Note 3 This product should work in a satisfactory manner when used in the countries listed in
the European Telecommunications Standard Institute (ETSI) Guide EG 201 121,and the
countries specified below:
•Germany,
• Greece,
• Portugal,
•Spainand
• Switzerland.

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Ordering Information UK EuroRoute Dialer 8380-003-FBCXTX
Other Components
Euro Power Supply 8380-024
Exchange Line Spare Cables:
RJ11 plug to RJ11 plug 8380-036
Important Product and Safety Information 8380-900-031-BA
Mounting Clips (Bag of 50) 8380-043

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Section
Prior to Installation
At this point you should have made the proper PABX/Centrex or Exchange Line and
subscriber connections as outlined in Section 3.
Initialising a EuroRoute1.Connect an MF4 instrument to the subscriber side of the EuroRoute. There must be
a PABX/Centrex Line port, simulated PABX/Centrex Line port or an Exchange Line
present on the Line side of the EuroRoute.
2.With the power to the EuroRoute disconnected, go off-hook. While holding down the
✳key on the MF4 set you will hear a continuous tone. Reconnect the power to the
EuroRoute. When the power is applied, there will be a “click” sound heard from the
EuroRoute as it disconnects (splits) from the PABX/Centrex or Exchange Line side.
3.Continue to hold the ✳key for 20 seconds or more after applying power to the
EuroRoute (See Note below).
4.Release the ✳key. The unit should respond immediately with a short efrom the
handset. There could be ee, depending on the previous EuroRoute condition. If eis
not heard, return to Step 2 and start over. The tone indicates that the EuroRoute is
initialised and remains in programming mode.
Inactivity in programming mode for more than two minutes will automatically exit
programming mode. There will be eee after 60 seconds of inactivity in programming.
5.To exit programming mode dial 987, then go on-hook.
6.Do not disconnect the power from the EuroRoute, until at least 10 seconds have
expired after exiting programming mode. During this period, any programming in the
EuroRoute is being stored into the EuroRoute’s nonvolatile memory. Disconnecting the
power prematurely willresult in aloss of programming, and a checksum error (See page
11).
Note: When you press the ✳key, and IF YOU HEAR reorder tone from the PABX/Centrex,
Exchange Line, or customer equipment, the telephone may be connected to the wrong
side of the EuroRoute.
4 Initialisation and Loading Factory
Defaults

Initialisation and Loading Factory Defaults
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Section
Local Programming With an MF4 Telephone
MF4 tones can be used to program the EuroRoute. The Default programming code is # 0
✳(Register609).Toexitprogrammingmodeandsave data, dial987,thenhang-up.Going
on-hook without using the 987 command to exit from programming mode or remaining
inactive in programming mode for more then two minutes will cause the EuroRoute to
quit programming mode without saving changes.
Carriertonewillbeheardfor thedurationof the011register (defaultis10 seconds) before
MF4 programming mode is entered. Setting the 011 register to a value of 0will disable
the modem and allow you to enter MF4 programming mode directly.
Note: Do not disconnect the power from the EuroRoute, until at least 10 seconds have expired
after exiting programming mode. During this period, any programming in the EuroRoute
is being stored into the EuroRoute’s memory. Disconnecting the power prematurely will
result in a loss of programming, and a checksum error (See page 11).
Terminating Variable Length Entries
To terminate a variable length entry (Abbreviated Dialling, Cost Centre Codes, 6rX
strings, etc.)use ##.Theentrywillbemadeautomaticallyif youdo notenter the## within
the time specified by the interdigit timer (Register 111 by Default 4 seconds).
Acknowledgment Tones
While programming the EuroRoute with an MF4 telephone, you will hear tones that
indicate correct entries, incorrect entries and programming time-outs. In general, after
each correct entry, the EuroRoute will respond with two tones.
If You Hear e
e meansthatthecommandyouhaveenteredhasbeen recognisedasbeingvalid(correct),
i.e. you entered # 0 ✳.
If You Hear ee
ee means that the entry you have made has been accepted. This occurs after a parameter
has received all the digits it needs to complete programming, or if you have entered ##
on a variable length parameter. For example: ifyou dial 100 you will hear e, if you then
dial 2 you will hear ee.
If You Hear eee
eeewill be heard,if you remain inactive in the programming mode for more thansixty
seconds. After two minutes of inactivity, you will automatically exit programming mode
and any changes made will be lost.
Note: Ifeee isheardwhiletheFAXmachineorphoneisfirsttakenoffhook,aRamChecksum
Error has occurred (See page 11).
If You Hear eeee
eeee (long) means you have made an incorrect programming entry.
Note: In the event of an invalid entry wait for the four tones to stop and then retry the
entry. No data will be accepted by the EuroRoute for an incorrect programming entry.
5 General Notes on Programming

General Notes on Programming
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Programming With a Terminal
All local and remote terminal programming will be done with a V.21 300 baud modem.
Programming begins at V.21 300 baud, and if a carrier is not detected from the caller
within the time specified in the 011 Register, the EuroRoute will default back to MF4
mode programming. Refer to Figure A.5 on page 55 for valid EuroRoute inputs.
Local Programming
The line side of the modem is connected to the telephone wall plug with a local-adaptor
cable. There must be a PABX/Centrex line port, or simulated PABX/Centrex line port
present onthe line-out side of the EuroRoute. The userthen has themodem seize the line
and dial #0✳, Register 609 default password, which initiates local mode programming.
If the password found in Register 609 matches the password dialed by the modem, the
EuroRoute enters into programming mode. If no modem carrier is detected by the
EuroRoute after Tseconds, as specified in Register 011, the EuroRoute will default to
MF4 programming mode. The following screen appears upon entering modem
programming mode.
Remote Programming
The user dials the EuroRoute and waits for an answer.
For detailed information on how to program the EuroRoute remotely or locally, refer to
the Security Access Registers section in this manual (refer to page 35).
Note: ThemodemcarrierpresentedbytheEuroRouteisverysimilartoananswertonepresented
by the FAX machine after it has answered an incoming call.
8380 REV 138-XX COPYRIGHT 1991-1996 MITEL INC. ALL RIGHTS RESERVED.
Serial Number BC00000000
ENTERING PROG. MODE
V>
Telephone wall plug
PABX
To AC receptacle
To
Exchange
Line
PC or Terminal
equipped with Modem
EuroRoute
Modem Programming Mode
If the FAX machine answers: If the EuroRoute auto-answers:
The user enters programming mode by:
• matching an entry inRegister 606 during
the “quiet time”; waiting for
“CONNECT”, and then matching an
entry in Register 604
The user enters programming mode by:
• matching an entry in Register 606;
waiting for “CONNECT”, and then
matching an entry in Register 604.
MF4 Programming Mode
If the FAX machine answers: If the EuroRoute auto-answers:
The user enters programming mode by:
• matching an entry in Register 606
during the “quiet time”; waiting for
carrier tone to end, and then matching
an entry in Register 603.
The user enters programming mode by:
• matching an entry in Register 606;
waiting for carrier tone to end, and
then matching an entry in Register 603.

General Notes on Programming
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Valid and Invalid Entries
Each time you enter a valid command, the EuroRoute will automatically space to the
next entry point waiting for more input. If you make an invalid entry, you will see a
question mark.
Special Functions
Special Function Commands allow access to specific data in the EuroRoute. You must
be in the programming mode to use these commands.
Emergency Numbers
If the PABX Register is disabled (Register 126 set to 0), the emergency numbers 112
and 999 will be dialled out directly toward the exchange line, regardless of any other
programming inthe EuroRoute.If the PABX isenabled (Register 126setto1),thePABX
Accesscodestored inSearchTables 841-845mustbedialledbeforethe Emergencycode,
andthenthedigitordigitsstoredinSearchTables841-845willbeoutputontheexchange
line side before the emergency digits are output, regardless of any other programming
in the EuroRoute.
P>?(indicates an incorrect entry)
Commands Definition
902 Data confirmation mode. After each 3 digit prefix
the EuroRoute will display programmed data
942 903 Load default data. Delete all other existing
programming, then reloads default data
942 904 Clear all Search Tables (801-815, 821-830,
841-845)
942 906 Enter Clone Master Mode
907 Return to data programming mode from data
confirmation mode
961 Display Power-on Counter (Displays thenumber of
times that the EuroRoute has been powered on
since it was last ✳initialised)
967 Display Route and Line peg data
942 968 Block Initialisation: 0= Off, 1= On
942 969 Reset the peg counter
970 Display the EuroRoute serial number during local
or remote modem programming
980 Internal Clock Setting (MMDDHHMM)
987 Exit programming mode
P>(indicates a correct entry)

General Notes on Programming
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