Mitel 8568 User manual

Mitel
®
5000 MiVoice Office 250
8568 Telephone Quick ReferenceGuide
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No. Name Description
1 Handset The handset is hearing aid compatible (HAC). If you are using a headset or if you are in
Handsfree Mode, you do not need to use the handset.
2 Display Provides a six-line, 16-character viewing area for using features and identifying callers.
When idle, the display shows user information and the time and date.
3 Menu Buttons Provide eight dynamic menu buttons at the top of the display that change depending on
the feature and menu currently shown. You can use the menu buttons to view and select
feature options.
4 Ring/Message
Indicator Flashes or stays lit to indicate call, message, and feature activity.
5 Feature Buttons Provide quick access to commonly used features. See “Feature Buttons” on page 2 for
descriptions.
6 Dialpad Buttons Use the dialpad buttons to dial phone numbers, enter feature codes, and to enter
characters when using features that require text input.
7 Programmable
Buttons Provide 16 programmable buttons. The top seven buttons on the telephone are
programmed by the system administrator and cannot be reprogrammed. However, you
can program the remaining buttons for quick access to features or speed-dial entries.
8 External Speaker Provides audio for handsfree calls and background music.
Indicator Signals Description
Rapidly flashing
You have an incoming call.
Slowly flashing
You have a waiting message or callback message.
On
You are on a call or using a feature.
Off
Your IP phone is idle.

Common FeaturesCode
Call Forward – All Calls 355
Conference 5
Do-Not-Disturb – On/Off 372
Program Buttons 397
Record-A-Call 385
Feature Buttons
Feature buttons provide quickaccess to commonly
used
features. See the following table for descriptions.
Commonly Used Feature Codes
Most of the following feature codes work when your
telephone is idle. However, if you are on an active call
or
if the telephone is off-hook, you may need to press
(Special) to activate the feature before you enter
the feature code.
If you make a mistake when entering numbers or
characters, you can press
(Hold) to move the
cursor to the left and delete the characters entered, or
you can press * to cancel the feature.
Contact your system administrator for more information
about system features.
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Button Action
(Up)
(Down)
Provides volume control.
Scrolls through feature options.
(Speaker)
Activates Handsfree Mode.
Activates features.
(Mute)
Mutes the microphone during a
call.
(Directory)
Activates the contact and feature
DIrectory.
(Special)
Activates features while on a call.
The (Special)button does
not cancel features. To cancel
features, press the Star button(*).
(Redial)
Calls the last external number
dialed. You cannot redial internal
numbers.
(Hold)
Places the current call on hold.
Left/Backspace when entering
dialpad characters.
(Transfer)
Transfers the current call.
Right/Forward when entering
dialpad characters.
(Message)
Connects to voice mailbox and
notifies when you have
messages.
Toggles between Alpha Mode and
Numeric Mode when entering
dialpad characters.

Answering Calls
Lift the handset, or press
Placing Ad Hoc Conference Calls
(Speaker) to
1.
While on the first call, press the Conf buttonto
place the call on hold. CALL NEXT PARTY
TO
CNF appears.
Place a call to the next conference party. For
external calls, press the Outgoing button or
enter the Outgoing Call access code (8 is the
default code), and then dial the number.
After the party answers, announce the
conference, and then press the Conf but
ton to
place the call on hold. If necessary, repeat this
step to add the remaining conference party.
Press the Conf button again to start the
conference. CNF IN PROGRESS appears.
answer a call while using a headset or to answer
a call in Handsfree Mode.
2.
Placing Emergency Calls
Dial the emergency number (911 U.S. or
999/112Europe).The system immediately
places
the emergency call as soon as you dial the
number, even if you do not select an outsideline.
3.
Placing Internal (Intercom) Calls
With or without the handset lifted, dial the
extension number. If you enter incorrect digits,
4.
you can press
(Hold) to move the cursor
Viewing and Responding to Messages
backward, deleting the last digits entered. Ifyou
are using
Handsfree Mode, listen for the double
tone, and then begin tospeak.
1.
With the handset on-hook, press
(Message)
Messages are displayed as first in/first out. If
there is more than one message, you can
Placing External Calls
Press the Outgoing button, an unlit Call
button,
or enter the Outgoing Call access code (8
is the
default code), and then dial thenumber.
repeatedly press
the messages.
(Message)toscrollthrough
2.
When the desired message is displayed, press #,
or lift the handset for privacy, and then press #
to
respond. (If your handset is off-hook andyou
Redialing External Numbers
With or without the handset lifted, press the
(Redial).The systemautomaticallyselects
a line and dials the number.
press
(Message), you automatically place a
call to the party or message center who left the
message.)
Using Do-Not-Disturb
Transferring Calls to Other Extensions
1.
Press the DND button, and then do one of the
following:
1. While on the call, press
(Transfer), and
•
Press
(Up) or (Down) to scroll
then enter the extension number.
through the messages.
2. Do one of thefollowing:
• Wait for an answer, announce the call,and
then hang up. If the extension is
unavailable, press the flashing IC or Call
button to return to thecaller.
• Hang up to transfer the call and
disconnect
the call from yourtelephone.
•
Enter the two-digit number for the DND
message.
2.
After selecting the message, enter the additional
text for the DND description, if applicable.
3.
Press
(Speaker)lift and replacethehandset.
Placing a Page Announcement
Forwarding Calls
1. Press the Fwd button, and then enter the
feature
code, if applicable. ENTER FORWARD DEST
appears.
2. Enter the extension number, or press the
Outgoing button or enter the Outgoing Call
access code (8 is the default code), and then
dial
the phone number.
1.
2.
3.
Press 7.
Enter the page-zone number (0 to 9).
After the tone, make your announcement, and
then hang up.
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