Mobeye CombiGuard CM2600 User manual

USER MANUAL
Mobeye®CombiGuard
CM2600
SW version 5.n

Attention! Very important
This user manual contains important guidelines for the installation and usage of the
Mobeye® device as described in this manual. Please read these thoroughly before you start
using the Mobeye® device.
In the case of damage caused by disregarding the guidelines and the instructions for use,
no liability is accepted and the warranty becomes void. The user must regularly check the
proper functioning of the Mobeye®device. The manufacturer cannot be held liable for
(direct and indirect) damage as a result of incorrect operation or incorrect functioning of the
device, software, internet or telecom connection. The manufacturer is in no way liable for
the loss of personal passwords or codes.
Safety guidelines
• The permitted ambient temperature during operation may not be exceeded (not lower
than -10 °C and not higher than 50 °C).
• The device is intended for use in dry and clean places.
• Protect the device from moisture, heat and water splashing. Not intended for external
use.
• The guidelines for the battery usage must be regarded.
• Do not expose the device to strong vibrations.
• Do not let it fall from height.
• Do not use in an environment where any inflammable gases, vapors or dust are present
or could be present.
• Repair of the device may only be carried out by people, trained for Mobeye®repair.
• If the device must be repaired, only original replacement components may be used. The
use of different parts may lead to damage of the Mobeye®device.
Use in accordance with the regulations
The purpose of this device in accordance with the regulations is sending messages and
making telephone calls after an alarm situation. Other uses are not permitted and may
invalidate the warranty.
Battery recycling
When disposing of this product, separate the product and the CR123 batteries from other
waste streams to ensure that it can be recycled in an environmentally sound manner. For
more information on collection and proper disposal, please contact your local government
office or the retailer where you purchased this product.

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CONTENT
1. General description 4
2. Standard behaviour 5
2.1 Mobeye CombiGuard with Mobeye SIM and Internet Portal 5
2.2 Mobeye CombiGuard with own SIM card 6
3. Getting started 8
3.1 Insert the SIM card 8
3.2 Connect the water sensor to the left input 9
3.3 Connect the temperature sensor to the right input 9
3.4 Connect a (boat) battery to the input 10
3.5 Connect a device to the output 10
3.6 Insert the batteries 10
3.7 Connect an external power supply (optionally) 11
3.8 Connect a sensor to the inputs (optionally) 11
4. Programming when using the Mobeye SIM and portal 13
4.1 Sign up in the Mobeye Internet Portal 13
4.2 Register the Mobeye SIM card 13
4.3 Enter the program mode 14
4.4 Activate the device in the portal 14
4.5 Configuration and synchronisation 15
4.6 Basics of the Mobeye Internet Portal 15
4.7 Switching on/off 17
4.8 Confirmation of the alarm message 17
4.9 System reset 18
5. Possible settings 19
5.1 Alarm phone numbers 19
5.2 Call on/off 19
5.3 SMS on/off 19
5.4 Input type 20
5.5 Inactive time 20
5.6 Alarm delay time 20
5.7 Alarm repeat time 20
5.8 Set a minimum and/or maximum temperature limit 21
5.9 Unit of temperature 21
5.10 Temperature calibration 21
5.11 Set a threshold value for the battery voltage 21
5.12 Power failure message 22
5.13 Power failure delay time 22
5.14 Automatic arming / disarming 22

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5.15 Buttonlock 23
5.16 Low power mode 23
5.17 Pulse time output 23
5.18 Output behaviour 24
5.19 Test message 24
6. Programming when using own SIM card 25
6.1 Program mode 25
6.2 Programming the settings by SMS 26
6.3 Program at least one telephone number 26
6.4 Program the settings 27
7. List of SMS commands for programming with own SIM 28
7.1 List of SMS commands 28
7.2 Switching on/off 31
7.3 Confirmation of the alarm message 31
7.4 System reset 32
7.5 SMS reports when using own SIM card 32
7.6 Technical messages 34
8. Status feedback 35

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1. GENERAL DESCRIPTION
The Mobeye CombiGuard (also referred to as ShipGuard) is a battery operated
monitoring device with GSM module used to send alarm notifications after in various
alarm situations.
In order to activate the device, a few steps are to be followed.
First of all you’ll have to choose a SIM card to place in the device. You can use the
Mobeye SIM card or your own SIM card. The Mobeye SIM card provides access to
the Mobeye Internet Portal. In this management environment the device is given
additional functions such as online programming, status and history display, more
options for forwarding messages and it will monitor test messages (keep alive). In
addition, the Mobeye SIM is a cost-effective M2M roaming SIM card that can use
multiple providers per country worldwide and offers more security than a provider-
bound SIM card.
When using your own SIM card the most important alarm functions such as calling
and/or texting after an alarm will also work.
Where the installation steps differ for both modes of use, this is indicated below. The
use of the Mobeye Internet Portal with Mobeye SIM card is also referred to as
Mobeye SIM/Portal.

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2. STANDARD BEHAVIOUR
2.1 MOBEYE COMBIGUARD WITH MOBEYE SIM AND INTERNET PORTAL
The Mobeye CombiGuard, equipped with a Mobeye SIM card and registered on the
Mobeye Internet Portal, has the following standard behaviour as factory settings:
- In the situation of a temperature alarm the Mobeye CombiGuard sends an alarm
message to the Mobeye Internet Portal and calls the phone numbers
programmed in by the user. The Portal forwards the alarm as text message
and/or e-mail to the ‘alarm contacts’, including the measured value. As soon as
the temperature gets back to a value inside the range a recovery message is
sent.
- When the water leak sensor detects water for more than 30 seconds, the
Mobeye WaterGuard sends an alarm message to the Mobeye Internet Portal and
calls the phone numbers programmed in by the user. The Portal forwards the
alarm as text message and/or e-mail to the ‘alarm contacts’. As soon as the
water detection has ended a recovery message is sent.
- If a (boat) battery is connected to an analogue input and its voltage is below the
set threshold value, the Mobeye ShipGuard sends an alarm message to the
Mobeye Internet Portal and calls the phone numbers programmed in by the user.
The Portal forwards the alarm as text message and/or e-mail to the ‘alarm
contacts’, including the measured value. As soon as the voltage recovers a
recovery message is sent.
- If the second input is activated by a sensor, the Mobeye CombiGuard sends an
alarm message to the Mobeye Internet Portal and calls the phone numbers
programmed in by the user. The Portal forwards the alarm as text message
and/or e-mail to the ‘alarm contacts’.
- When the temperature or water sensor is removed, the Mobeye CombiGuard
sends a message via the Mobeye Internet Portal.
- When one of the sensor inputs remain in the alarm status, the CombiGuard
repeats sending the alarm message via the Mobeye Internet Portal every four
hours.
- When an external power supply is used and a power failure occurs, the Mobeye
CombiGuard sends a ‘power failure’ message to Mobeye Internet Portal, to be

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forwarded to the ‘alarm contacts’ and it calls the phone numbers programmed in
by the user. When the power is restored, the Mobeye CombiGuard sends a
‘power restored’ message via the portal.
- The output switches after an incoming SMS command.
- When the batteries need to be replaced, the Mobeye CombiGuard sends a ‘low
battery’ message to the Mobeye Internet Portal. The portal forwards this to the
‘service’ contacts.
- The unit will send test messages to the portal as communication check (default:
every 7 days). If these are not received in time, the portal sends an exception
message to the ‘service’ contacts.
Chapter 5 describes how to influence the standard behaviour.
As described, the Mobeye CombiGuard will, in addition to calling in the event of an
alarm, send various messages to the Mobeye Internet Portal. This is done via data
traffic where possible. As a fallback, the alarm messages are sent to the portal via
SMS. Both methods of communication are included in the flat fee of the SIM card.
Messages can be forwarded from the portal to contacts such as SMS and / or free e-
mail. If the SMS credits run out, the account holder automatically receives a
message to upgrade them online.
2.2 MOBEYE COMBIGUARD WITH OWN SIM CARD
The Mobeye CombiGuard, equipped with your own SIM card, has the following
standard behavior as factory settings:
- In the situation of a temperature alarm, the Mobeye CombiGuard sends an alarm
SMS text message and calls the phone numbers programmed in by the user.
The SMS message contains the text ‘Temperature too high’ or ‘Temperature too
low’, followed by the measured temperature. As soon as the temperature
recovers the numbers will receive an SMS text message containing the text
‘Temperature OK’.
- When the water leak sensor detects water, the Mobeye WaterGuard sends an
alarm SMS text message and calls the phone numbers programmed in by the
user. The SMS message contains the text ‘Mobeye Water alarm’. As soon as the
water detection ends, the numbers will receive an SMS text message containing
the text ‘Water level OK’.

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- When the temperature or water sensor is removed, the Mobeye CombiGuard
sends a warning SMS text message to the administrator (TEL1).
- If a (boat) battery is connected to the analogue input and its voltage is below the
set threshold value the Mobeye CombiGuard sends an alarm SMS text message
and calls the phone numbers programmed in by the user. The SMS message
contains the text ‘Input 1 low’ followed by the measured value. As soon as the
voltage recovers the numbers will receive an SMS text message containing the
text ‘Input 1 OK’ followed by the measured value.
- When the second input is activated by a sensor, the CombiGuard sends an
alarm SMS text message and calls the phone numbers programmed in by the
user.
- When one of the sensor inputs remain in the alarm status, the CombiGuard
repeats sending the SMS alarm message every four hours.
- When the batteries need to be replaced, the Mobeye CombiGuard sends a ‘low
battery’SMS text message to the first telephone number (administrator).
- When an external power supply is used and a power failure occurs, the Mobeye
CombiGuard sends a ‘power failure’ SMS text message to the set telephone
numbers and calls them. When the power is restored, the Mobeye CombiGuard
sends a ‘power restored’ SMS text message.
Chapter 5 describes how to influence the standard behaviour.

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3. GETTING STARTED
To get started with the Mobeye CombiGuard, at least the following steps need to be
taken in the following order:
1. Insert the SIM card
2. Connect the water sensor (optionally)
3. Connect the temperature sensor (optionally)
4. Connect the boat battery (optionally)
5. Connect a device to the output (optionally)
6. Insert the batteries
7. Connect an external power supply (optionally)
8. Connect a sensor to the additional input (optionally)
9. Programming when using the Mobeye SIM/Portal
a. Sign up in the Mobeye Internet Portal
b. Activate the SIM card
c. Enter the program mode
d. Activate the device in the Mobeye Internet Portal
e. Program the options and synchronise
10. Programming when using your own SIM card
a. Enter the program mode
b. Program the settings
Steps 1 to 8 are described in sections 3.1 up to 3.8.
Step 9 is described in chapter 4. Step 10 can be found in chapter 6.
3.1 INSERT THE SIM CARD
Open the enclosure by removing the 4 screws
and insert the SIM card into the module. Push
the black cover slightly outward to open the
holder and close it afterwards.
When using the Mobeye SIM card:
The supplied SIM card has a PIN code
protection, which means that it can only be
used in the Mobeye device.
Note: do not place it in another device.

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Left: water
Right: temperature
When using your own SIM card:
Before installing the SIM card should have PIN code "0000", or PIN code removed.
(A PIN code can be changed or removed by putting the SIM card in to any mobile phone and
entering the 'security' menu.)
NB: Make sure the SIM card is inserted before the batteries. If you replace a SIM
card, first remove the batteries (and remove any other external power supply). The
settings are stored in the device memory. The SIM card shall have the “normal” size
and be suitable for 2G. It is advised to use an M2M SIM card.
3.2 CONNECT THE WATER SENSOR TO THE LEFT INPUT
Plug the external water sensor into the left socket and press it firmly.
Mount the sensor to a fixed place in vertical
position at the height where the presence of
water should be detected. If necessary, use a
metal strip for attaching the sensor.
In case the sensor should detect the absence of water, the input type needs to be
changed to NC (please refer to paragraph 5.9).
3.3 CONNECT THE TEMPERATURE SENSOR TO THE RIGHT INPUT
Plug the external temperature sensor into the right
socket and press it firmly.