Mobeye ThermoGuard CM2200 User manual

USER MANUAL
Mobeye®ThermoGuard
CM2200
SW version 4.n

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Attention! Very important
This user manual contains important guidelines for the installation and usage of the Mobeye®
device as described in this manual. Please read these thoroughly before you start using the
Mobeye® device.
In case of damage caused by disregarding the guidelines, the warranty becomes void.
The user must regularly check the proper functioning of the device. The manufacturer cannot be
held liable for any damage or loss caused by any incorrect use or incorrect functioning of the
Mobeye® device.
Safety guidelines
• The permitted ambient temperature during operation may not be exceeded (not lower than -
10°C and not higher than 50°C).
• The device is intended for use in dry and clean places.
• Protect the device from moisture, heat and water splashing. Not intended for external use.
• The guidelines for the battery usage must be regarded.
• Do not expose the device to strong vibrations.
• Do not let it fall from height.
• Do not use in an environment where any inflammable gases, vapors or dust are present or
could be present.
• Repair of the device may only be carried out by people, trained for Mobeye®repair.
• If the device must be repaired, only original replacement components may be used. The use
of different parts may lead to damage of the Mobeye®device.
Use in accordance with the regulations
The purpose of this device in accordance with the regulations is sending SMS text messages
and making telephone calls. Other uses are not permitted and may invalidate the warranty.
Battery recycling
CR123 batteries, as used in the Mobeye ThermoGuard, are classified as non-hazardous waste
and can be recycled. Please take empty batteries to a nearest collection point.

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CONTENT
1. General description 5
2. Getting started 6
2.1 Insert a SIM card 6
2.2 Connect the temperature sensor(s) 7
2.3 Insert the batteries 7
2.4 Enter the program mode 7
2.5 Program at least one telephone number 8
2.6 Program threshold values for the inputs 8
2.7 Switching on/off 9
2.8 Confirmation of the alarm message 9
3. Use of external power supply and inputs 10
3.1 Use of external power supply 10
3.2 Use of the inputs 10
4. Configuration 12
4.1 Program mode 12
4.2 The (security) code 13
4.3 Programming the settings by SMS 13
4.4 List of SMS commands for configuration 14
5. Possible settings 16
5.1 Phone numbers 16
5.2 Set a minimum and/or maximum temperature limit 16
5.3 Identification text 17
5.4 Alarm texts 17
5.5 SMS on/off 17
5.6 Call on/off 18
5.7 Temperature delay time 18
5.8 Alarm delay time 18
5.9 Input type 18
5.10 Inactive time 19
5.11 Alarm repeat time 19
5.12 Power failure delay time 19
5.13 Power failure message 20
5.14 Unit of temperature 20
5.15 Temperature calibration 20
5.16 Automatic arming / disarming 21
5.17 Buttonlock 22

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5.18 Test message 22
5.19 System reset 23
6. Request list of the status, settings and signal strength 24
7. Technical messages and status feedback 26
8. Mobeye Internet Portal 28

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1. GENERAL DESCRIPTION
The Mobeye ThermoGuard is a battery operated GSM module used to send an alarm
notification after the temperature gets out-of-range, a triggered input or - if an external
power supply is used- after a power failure.
The factory settings of the Mobeye ThermoGuard cause following reactions:
- In the situation of a temperature alarm, the Mobeye ThermoGuard sends an alarm SMS
text message and calls the phone numbers programmed in by the user. The SMS
message contains the text ‘Temperature too high’ or ‘Temperature too low’, followed by
the measured temperature.
- As soon as the temperature gets back to a value inside the range, an SMS text message
is sent to the phone numbers programmed in by the user containing the text
‘Temperature OK’.
- When one of the inputs is activated by a sensor, the Mobeye ThermoGuard sends an
alarm SMS text message and calls the phone numbers programmed in by the user.
- When the temperature sensor is removed, the Mobeye ThermoGuard sends an SMS
text message to the administrator (first telephone number) containing the text
‘Temperature sensor not connected’.
- When the batteries need to be replaced, the Mobeye ThermoGuard sends a ‘battery low’
SMS text message to the administrator.
- When an external power supply is used and a power failure occurs, the Mobeye
ThermoGuard sends a ‘power failure’ SMS text message and calls the phone numbers
programmed in by the user.
- When the power is restored, the Mobeye ThermoGuard sends a ‘power restored’ SMS
text message to the phone numbers programmed in by the user.
The Mobeye ThermoGuard has many options to influence the behaviour, which are
described in chapter 5. For additional alarm and monitoring functions the Mobeye
ThermoGuard can be connected to the Mobeye Internet Portal, which is explained in
chapter 8.

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2. GETTING STARTED
To get started with the Mobeye ThermoGuard, at least the following steps need to be
taken in the following order:
1. Insert a SIM card
2. Connect the temperature sensor
3. Insert the batteries
4. Enter the program mode
5. Program at least one telephone number
6. Enter a value for the temperature limits
7. Arming/disarming the system
These steps are further explained in this chapter. After these steps the module will be
operational.
2.1 INSERT A SIM CARD
Open the enclosure by removing the 4 screws and insert a SIM card into the module.
Push the black cover slightly outward to open the holder. Before installing the SIM card
should have PIN code "0000", or PIN code removed.
(A PIN code can be changed or removed by putting the SIM card in to any mobile phone and entering
the 'security' menu).
NB: Make sure the SIM card is inserted before the batteries are inserted. If you replace a
SIM card, first remove the batteries (and remove any other external power supply). The
settings are stored in the device memory.

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2.2 CONNECT THE TEMPERATURE SENSOR(S)
Plug the external temperature sensor into the socket and
press it firmly.
2.3 INSERT THE BATTERIES
Insert the two batteries (CR123) in the module. Use the +/- indication for the correct
placement.
2.4 ENTER THE PROGRAM MODE
In order to program the unit, the GSM module needs to be open and connected to the
network. Using external power, the unit is always in program mode.
A battery-operated unit switches to the program mode after inserting the batteries. First
the GSM module establishes network connection. During this time the LED flashes
green and red. Within 10-30 seconds the connection is established and the status LED
starts flashing 1 sec. on/1 sec. off (or stays on continuously in case the first telephone
number has been configured).
The Mobeye ThermoGuard returns to the program mode by pressing the on/off button
for 5 seconds, until the LED starts flashing red/green. Once it has GSM connection it will
be flashing again (or stays on continuously).
As long as the unit is in program mode, the status green LED is on (or flashing 1 sec.
on/1 sec. off if the module has no configuration). During the first 3 minutes, the GSM
module remains active, ready to receive SMS commands. After 3 minutes a time-out
occurs and the GSM module switches off in order to save the batteries. The unit returns
to the low power operational mode.
sensor

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2.5 PROGRAM AT LEAST ONE TELEPHONE NUMBER
The Mobeye ThermoGuard is able to send messages up to 5 telephone numbers. The
first telephone number (TEL1) belongs to the administrator. Technical messages (such
as battery low) are sent to the administrator only. Without the administrators’phone
number, the Mobeye ThermoGuard cannot function.
When the ThermoGuard is in initial (factory) status and the batteries are inserted (so the
LED is flashing), the administrators’number is programmed by calling the telephone
number of the Mobeye ThermoGuard using the administrators’ phone. The unit will
recognize this number and store it as administrator (TEL1). The administrator will
receive a confirmation SMS text message including the security code. This code is
needed to program the other settings in the unit.
NB: For this way of programming the number recognition in the administrator’s phone
must be ‘on’. To program or change the administrators’ number by SMS command,
please refer to 4.2.
2.6 PROGRAM THRESHOLD VALUES FOR THE INPUTS
A separate high and/or low temperature limit can be set for the temperature sensor. Both
limits can be set between -35 and +70 ºC. Negative values are entered by placing a “-”
in front of the value.
To enter a temperature limit, be sure the Mobeye ThermoGuard is in program mode.
Send an SMS text message to the unit with following content:
SMS command lower limit: 1111 LTL:
example: 1111 LTL:-5
SMS command upper limit: 1111 HTL:
example: 1111 HTL:25
Please mind the space behind 1111.

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2.7 SWITCHING ON/OFF
After the previous steps, the Mobeye ThermoGuard is ready for use. It is armed
(switched on) automatically.
In order to switch off (disarm) the Mobeye ThermoGuard:
- Press the on/ off button at the upper side for 1 second. The green LED switches off
to indicate the disarmed status.
In the disarmed status the Mobeye ThermoGuard will not send alarm notifications.
The functions automatic arming and sending a ‘low battery’message, are still active.
In order to switch on (arm) the Mobeye ThermoGuard:
- Press the on/ off button at the upper side for 1 second. The green LED blinks once
every 3 seconds (battery-powered) or stays ‘on’ continuously (in case of an external
power supply).
2.8 CONFIRMATION OF THE ALARM MESSAGE
When the system is triggered it will send alarm notifications. First an SMS text message
is sent to all programmed alarm numbers, followed by a phone call. When you pick up
the phone, you will hear beeps. It is possible to confirm the phone call by answering the
phone and pressing any key. The other alarm numbers will not be called afterwards.
By switching off the ‘SMS’ function, the system will only call. This prevents the other
numbers being notified by SMS.

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3. USE OF EXTERNAL POWER SUPPLY AND INPUTS
3.1 USE OF EXTERNAL POWER SUPPLY
Although the Mobeye ThermoGuard is designed to run on batteries, it is possible to use
an external power supply. In this mode the module is always connected with the GSM
network and therefore always in program mode. When the power fails, the batteries take
over and a power failure message is sent. The module continues operating albeit in the
low power mode. This means the GSM module switches off and only establishes
network connection when it needs to send an alarm notification, test message or low
battery alert.
Connect the external power adapter (or any
other regulated 12VDC power supply) to the
power input of the connector (press on the green
pins to connect the wires):
- V+ (black lead with white stripe) to “+”
- Ground (black lead) to “-“
3.2 USE OF THE INPUTS
It is possible to connect two external sensors
to the inputs. As a standard reaction after a
triggered input, the Mobeye ThermoGuard
sends an SMS text message to the preset
numbers and calls these numbers.
Insert the 2 wires of an external sensor
through the hole of the enclosure to the
inside part and next in the two connectors of

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input 1 (press on the green pins for connecting the wires). It does not matter which wire
is connected to which connector.
When using a second input, connect this to input 2.
As default the inputs are programmed as Normally Open (NO) contacts. This means the
inputs are triggered if the input is closed for at least 1 second. In case the contact is
Normally Closed (NC), please refer to paragraph 5.8. If you require the sensor to be
activated for a shorter or longer period before triggering an alarm, please refer to 5.8.

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4. CONFIGURATION
To program the Mobeye ThermoGuard, the GSM module must have network
connection. In case only batteries are used, first switch the unit to the program mode.
Next send SMS commands for the configuration. All settings are stored and will be kept
in the unit, even in case the power supplies are removed.
4.1 PROGRAM MODE
If the unit is connected to an external power supply, the ThermoGuard has continuous
network connection and the unit is permanently in program mode.
If the unit is battery-powered the program mode can be achieved by pressing the on/off
button for 5 seconds, until the LED starts flashing red and green. Alternatively, the
program mode can be accessed by (re) inserting the batteries.
First the GSM module establishes network connection. During this time the LED flashes
green/red. Normally this takes 10-30 seconds. Once the connection is established the
status LED starts flashing 1 sec. on/1 sec. off (or stays on continuously in case the first
telephone number has been configured).
In program mode, the device is ready to receive SMS commands. If no correct command
is received for 3 minutes, the GSM module switches off in order to save the batteries.
The unit returns to the low power operational mode.
The program mode is interrupted by pressing the on/off button for one second until the
LED switches off. The unit is switched off completely (disarmed).

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4.2 THE (SECURITY) CODE
For configuration activities the (security) code of the Mobeye ThermoGuard must be
used. The initial (security) code is ‘1111’. You can change the (security) code to your
own code. See section 4.4.
4.3 PROGRAMMING THE SETTINGS BY SMS
To program the settings by SMS text message:
1. Make sure the ThermoGuard is in program mode (please refer to 4.1).
2. Send an SMS text message with the (security) code and the command.
3. The green LED blinks 3 times to indicate the successful configuration. In case of an
incorrect command, the red LED flashes 5 times.
SMS messages have the following content: CODE COMMAND:OPTION
- Do not forget the space character between (security) code and command.
- The commands are case insensitive.
- Several commands may be combined in one SMS message (with a maximum of
160 characters) by placing a # between the commands.
CODE COMMAND:OPTION#COMMAND:OPTION#COMMAND:OPTION
See section 4.4 for a full list of SMS commands.

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4.4 LIST OF SMS COMMANDS FOR CONFIGURATION
The setting options for the ThermoGuard. The commands are case insensitive.
Setting
SMS Command
Options
Default value
Change security code
INSTCODE:
0000···9999
1111
Telephone number for
alarm messages
TEL1:
...
TEL5:
Empty
Delete telephone number
DEL1
…
DEL5
Lower limit temperature
LTL:
-35··· 70 (ºC)
OFF
Upper limit temperature
HTL1:
-35··· 70 (ºC)
OFF
Identification text
NAME:
20 characters
Mobeye
Call on/off
CALL:
ON, OFF
ON
SMS on/off
SMS:
ON, OFF
ON
Input type input 1
TYPEIN1:
NO, NC
NO
Input type input 2
TYPEIN2:
NO, NC
NO
Delay temperature sensor
DELAYTEMP:
000···999 (min)
0
Temperature calibration
TOFFSET1:
TOFFSET2:
-5,0··· 5,0 (ºC)
0
Unit of temperature
TEMPUNIT:
C, F
C
Delay on input 1
DELAY1:
0···999 (sec)
1
Delay on input 2
DELAY2:
0···999 (sec)
1
Inactive time input 1
INACTIVEIN1:
0···60 (min)
0
Inactive time input 2
INACTIVEIN2:
0···60 (min)
0
Alarm repeat time
REPEAT:
0···999 (min)
0
Text at too low
temperature sensor
TEXT1:
20 characters
Temperature
too low:
Text at too high
temperature
TEXT2:
20 characters
Temperature
too high:
Text temperature
restoration
TEXT3:
20 characters
Temperature
OK:
Alarm text NO/NC input 1
TEXT4:
20 characters
Alarm 1
Alarm text NO/NC input 2
TEXT5:
20 characters
Alarm 2

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Setting
SMS Command
Options
Default value
Alarm text power failure
TEXT6:
20 characters
Power failure
Text at power restore
TEXT7:
20 characters
Power restored
Power failure delay time
DELAYPOW:
0···999 (min)
0
Power message
POWERMESSAGE:
OFF,ALERT,ALARM
ALARM
Actual time
TIME:
hhmm
Empty
Actual date
DATE:
yyyymmdd
Empty
Arming time
TIMEARM1:
hhmm
Empty
Disarming time
TIMEDISARM1:
hhmm
Empty
2nd arming time
TIMEARM2:
hhmm
Empty
2nd disarming time
TIMEDISARM2:
hhmm
Empty
Assigning times 1
DAYS1:
1234567
Empty
Assigning times 2
DAYS2:
1234567
Empty
Use of on/off button
BUTTONLOCK:
ON (button locked)
OFF(unlocked)
OFF
Interval ‘test SMS’
TEST:
0···30 (days)
0
Time test message
TESTTIME:
hhmm
Examples:
Set phone number 1: 1111 TEL1:0712345678
Delete phone number 1: 1111 del1
Be aware of the space between “1111” and the command.

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5. POSSIBLE SETTINGS
5.1 PHONE NUMBERS
The Mobeye ThermoGuard is able to send alarm messages to up to 5 phone numbers.
The first telephone number (TEL1) belongs to the administrator. Only this number
receives all system messages. The other phone numbers (including the administrator)
only get the alarm messages.
To set or change telephone numbers:
SMS command 1st telephone number: TEL1:
example: 1111 TEL1:07123456789
... similar for TEL2:, TEL3:,TEL4: and TEL5:
For foreign numbers, start with + followed by the country code (depending on the
country leave out the zero for the local area code).
example: 1111 TEL1:[phone]
To delete telephone numbers:
SMS command delete 1st telephone number: DEL1
example: 1111 DEL1
... similar for DEL2, DEL3, DEL4 and DEL5
5.2 SET A MINIMUM AND/OR MAXIMUM TEMPERATURE LIMIT
A separate high and/or low limit for the temperatures can be set. The limits can be set
between -35 and +70 ºC. Negative values are set by a “-” before the value.
To enter the temperature limits:
SMS command lower temperature limit: 1111 LTL:
SMS command upper temperature limit: 1111 HTL:
example: 1111 HTL:25

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5.3 IDENTIFICATION TEXT
It is possible to add a standard identification text (NAME) to all messages sent out by the
Mobeye ThermoGuard. The alarm messages are a combination of the name and the
alarm text. A user defined identification has a length of maximum 20 characters. The
default identification text is ‘Mobeye’.
SMS command identification text: NAME:
example: 1111 NAME:my Mobeye device
5.4 ALARM TEXTS
Unique alarm texts can be programmed into the Mobeye ThermoGuard. User defined
texts have a maximum length of 20 characters.
Following default texts are programmed:
Text 1 (low temperature alarm): Temperature 1 too low:
Text 2 (high temperature alarm): Temperature 1 too high:
Text 3 (temperature restored): Temperature 1 OK
Text 4 (input 1): Alarm 1
Text 5 (input 2): Alarm 2
Text 6 (power failure): Power failure
Text 7 (power restoration): Power restored
SMS command text low temperature alarm: TEXT1:
SMS command text high temperature alarm: TEXT2:
Similar for TEXT3 ... TEXT7
example: 1111 TEXT1:freezer too cold
NB: TEXT6 and TEXT7 are only valid if POWERMESSAGE was set to ‘ALARM’.
5.5 SMS ON/OFF
By default, the Mobeye ThermoGuard sends alarm notifications via text message and
calls (you will hear a beep signal) to the preset contact persons. By turning off the SMS,
the unit will only call after a triggered input.
SMS command enable / disable SMS: SMS:ON or SMS:OFF
example: 1111 SMS:OFF

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5.6 CALL ON/OFF
By default, the Mobeye ThermoGuard sends alarm notifications via text message and
calls the preset contact persons. By turning off the CALL, the unit will only send an SMS
text message as alarm notification. It is not possible to switch off both the SMS and the
call.
SMS command enable / disable call: CALL:ON or CALL:OFF
example: 1111 CALL:ON
5.7 TEMPERATURE DELAY TIME
The temperature delay time defines the duration a temperature limit is violated before an
alarm is initiated. If the temperature returns to the non-alarm status within the delay time,
no alarm is sent. The time can be set between 0 and 999 minutes.
As default, the temperature delay time is set to 0 minutes.
SMS command temperature delay time: DELAYTEMP:
example: 1111 DELAYTEMP:15
5.8 ALARM DELAY TIME
The input delay time defines the time that the input is triggered before an alarm is
initiated. If the input returns to the non-alarm status within the delay time, no alarm is
sent. The time can be set between 0 and 999 seconds. As default, the input delay time is
set to 1 second.
SMS command alarm delay input 1: DELAY1:
SMS command alarm delay input 2: DELAY2:
example: 1111 DELAY1:999
5.9 INPUT TYPE
The input type defines the character of the inputs IN1 and IN2. This can be Normally
Open (NO) or Normally Closed (NC). If an input is set to NO, the alarm will be triggered
as soon as the terminals of the input are closed. If the input is set to NC, the alarm is

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triggered when the connection between the input terminals is broken. The default input
type is set to NO.
SMS command input type input 1: TYPEIN1:NO or TYPEIN1:NC
SMS command input type input 2: TYPEIN2:NO or TYPEIN2:NC
example: 1111 TYPEIN1:NC
5.10 INACTIVE TIME
The “inactive time” defines the time an input is not active after an activation. During the
inactive time, no new alarm message will be sent. Only when the input returned to the
non-alarm status, gets activated again and remains active, an alarm will be sent yet after
the inactive time. If the time is set to “0” (minutes), the input will be active again
immediately after returning to the non-alarm status. The time can be set between 0 and
60 minutes. As default, the inactive time is set to “0”.
SMS command inactive time input 1: INACTIVEIN1:
SMS command inactive time input 2: INACTIVEIN2:
example: 1111 INACTIVEIN2:45
5.11 ALARM REPEAT TIME
In order to emphasize the urgency of the alarm messages, all alarms can be repeated.
As long as the input has not returned to the inactive status, the SMS alarm will be
repeated after the ‘alarm repeat time’. The time can be set between 0 and 999 minutes.
As default the alarm repeat time is set to 0 minutes.
SMS command alarm repeat time:REPEAT:
example: 1111 REPEAT:20
5.12 POWER FAILURE DELAY TIME
If the Mobeye ThermoGuard is powered externally and the power fails it can notify the
contact person(s). The power failure delay time defines the time between the initial
power failure and the alarm notification. If the power is restored within the delay time, no