Motorola Moto e6s User manual

User Guide

© 2023 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
To use the latest version of this content, go to Settings > Help on your phone.

Contents
Set up phone 1
About your hardware 1
Insert or remove SIM and SD cards 3
Copy data from old phone 5
Manage dual SIMs 7
Set up voicemail 8
Set up email 8
Prepare for emergencies 10
Make it yours 11
Learn the basics 13
About your home screen 13
About your lock screen 14
New to Android? 16
If this is your first smartphone 16
If you had an iPhone 17
About your Google account 18
Status bar icons 19
Phone terms you should know 23
Get around on your phone 25
Learn gestures 25
Use quick settings 26
Turn screen off and on 28
Discover useful tools 30
Turn flashlight on and off 30
Control phone with your voice 30
Get directions to a location 31
Use Time and Weather widget 31
Manage how you spend time on your phone 33
Work with text 36
Use onscreen keyboard 36
Cut, copy, paste text 37
Use voice typing 38
Fill in forms automatically 38
Personalize your phone 39
Home screen 39
Change wallpaper 39
Customize your Favorites tray 39
Use widgets, shortcuts, or folders 39
Remake your home screen with launchers 42
moto e6s iii

Lock screen 44
Use a screen saver 44
Use apps 45
Open, close, switch apps 45
View two apps on screen 45
View notifications 46
About preloaded apps 48
Get, delete, manage apps 52
Install or update apps 52
Manage or delete apps 54
Protect against harmful apps 57
Search and browse 58
Search the web 58
Search your phone 60
Browse websites 60
Text messaging 63
About text and multimedia messages 63
Read, send messages 63
Manage, delete messages 66
Change default messaging app 68
Change text message reply to incoming calls 68
Get text messages on your computer 68
Email 70
Read, send, manage emails 70
View email attachments 71
Preview inboxes from home screen 72
Add email signature 72
Control email notifications 72
Calendar app 74
About the calendar 74
Find calendar events 74
Create and manage events 75
Control notifications for calendar events 76
Clock app 77
Set alarms 77
Use timer or stopwatch 78
Set date and time 79
Contacts, calls, voicemail 81
Contacts 81
Add contacts 81
moto e6s iv

Edit or delete contacts 82
Star your favorite contacts 83
Sort contacts 83
Share contacts 84
Phone calls 86
Answer calls 86
Make calls 87
During a call 88
Make video calls 89
Make conference calls 89
Make calls over Wi-Fi 90
Turn call waiting on and off 91
Block calls and texts 91
View and delete call history 92
Make emergency call from locked phone 94
Voicemail 95
Use voicemail 95
Photos and videos 97
Take photos 97
Take screenshots 99
Record videos 99
Adjust photography settings 100
Adjust other camera settings 102
Delete photos and videos 103
Edit photos and videos 104
Find, share, upload 105
Find photos and videos 105
Share photos and videos 106
About wireless sharing 106
Upload photos and videos 108
Music 110
Listen to radio 110
Listen to music 111
Transfer music files 111
Connect a MIDI device 112
Settings 114
Network and internet 114
Connect to Wi‑Fi networks 114
Connect with Wi-Fi Direct 115
Use Airplane mode 115
Control data usage 116
moto e6s v

Share your internet connection 117
Connect to VPNs 120
Connected devices 121
Connect with Bluetooth 121
Transfer files between phone and computer (USB) 123
Cast screen or media to TV 124
Print from your phone 126
Apps & notifications 128
Change app settings 128
Choose how apps notify you 129
Battery 132
Charge phone 132
Extend battery life 132
Use Battery Saver mode 133
Show battery percentage in status bar 134
Storage 135
About storage options 135
Manage phone storage 135
Manage SD card 136
Find downloaded files 138
Recover recently deleted files 139
Upload music to cloud 139
Upload photos and videos 140
Scan documents and make copies 141
Sound 143
Adjust volumes 143
Set ringtones 144
Silence calls & notifications 145
Stop phone from speaking 148
Silence “Hello Moto” during power up 149
Turn off charging sounds 149
Turn touch sounds on/off 149
Hear other notification sounds 149
Use volume booster for speaker 149
Display 151
Adjust screen brightness 151
Use Device theme 151
Adjust colors at night 151
Choose color mode 152
Change screen timeout 152
Stop automatic rotation 153
Change font and display size 153
moto e6s vi

Use Ambient display 153
Accessibility 155
Visual assistance 155
Hearing assistance 157
Dexterity assistance 158
Use accessibility shortcuts 158
Security & location 160
About security 160
Protect against harmful apps 161
Make sure your phone can be found 161
Lock and unlock phone 162
Set a screen lock 162
Set advanced lock options 163
Unlock with trusted devices 164
Unlock at trusted places 165
Keep phone unlocked while it's on you 166
Use fingerprint security 166
Change lock screen features 168
Use location services 169
Pin your screen 171
Lock SIM card 171
Accounts 173
Add or remove accounts 173
Change name & info in your Google account 174
Sync apps with your Google account 174
Control what info Google collects 175
System 177
Record your IMEI number 177
Find legal and product information 177
Languages & input 178
Customize the keyboard 178
Use multiple languages 179
Back up phone 180
Users and guests 182
Share your phone 182
Add, modify, remove users 183
Add or delete guest 184
Fix issues 185
Hardware issues 185
Phone is slow or unstable 185
moto e6s vii

Phone feels warm or hot 185
Phone won't turn on 186
Phone restarts or crashes 186
Screen is frozen or won't respond 187
Screen displays wrong colors 187
SD card issues 188
Call and SIM issues 190
Troubleshoot issues with calls 190
Can't make calls 190
Can't answer or phone doesn't ring 191
Issues during calls 193
Battery issues 196
Battery drains too fast 196
Bluetooth, Wi-Fi, USB issues 197
Bluetooth issues 197
Wi-Fi issues 199
Can't transfer files or connect to computer 200
Account and sign-in issues 202
Forgot unlock code 202
Can't sign in to Google 202
Account sync issues 202
App issues 204
App or widget issues 204
Camera issues 205
Messaging issues 206
Gmail issues 208
Play Store issues 208
Maintenance procedures 209
Update Android software 209
Reset Wi-Fi, cellular data, and Bluetooth 209
Reset phone 210
Get more help 212
moto e6s viii

About your hardware
Hardware diagram
1. Tray for SIM and SD card
2. Headset jack
3. Earpiece
4. Front camera
5. Proximity sensor and notification light
•Blinking green (phone on) = unseen notifications
•Solid red (phone on) = low battery
•Solid red (phone off) = charging but battery is too low to power the screen
•Solid green (phone off) = fully charged
6. Volume up/down button
7. Power button
Set up phone 1

1. LED flash
2. Depth camera
3. Main camera
4. Fingerprint sensor
5. Microphone
6. Micro USB port to charge phone, transfer files, and share data connection with tethered devices
7. Speaker
Care for your phone
To clean the screen:
•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly
with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough
surfaces.
•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
To disinfect your phone:
•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen.
•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,
including the charging port, headphone jack, microphones and speakers.
•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives,
and avoid spraying cleaners directly on the screen.
Prevent water damage
Your phone is water and splash resistant, but not completely waterproof. Avoid exposing your phone to
water or any other liquids, and do not intentionally submerge it in any liquid. Water and splash resistance
are not permanent, and the protection performance may continue to decline due to daily use.
Liquid damage is not covered by your warranty.
To prevent water damage to your phone:
Set up phone 2