Motorola i560 TELUS User manual

i560 TELUS Handset User’s Guide

i
Contents
Getting Started...........................................1
Battery .............................................................3
Activating your Mike Account...........................6
Powering On and Off.......................................6
Finding Your Phone Number and Private ID ...7
Handset Basics................................................7
Locating Your SIM Card ................................11
SIM Card Security..........................................11
Antenna .........................................................16
Accessories ...................................................17
For More Information .....................................17
Mike’s Direct Connect Service ...............18
One-to-One Private Calls...............................18
One Touch PTT .............................................20
Call Alerts ......................................................20
Using the Call Alert Queue ............................21
One-to-Many Group Calls..............................22
Mike’s Talk AroundTM..............................24
Channels and Codes .....................................25
Private Mike’s Talk Around Calls ...................27
Emergency Calls Using Mike’s Talk
Around ...........................................................28
Setup Options................................................28
Making Phone Calls................................ 30
Receiving Phone Calls...................................30
Call Icons.......................................................31
Entering the Number to Call...........................31
Missed Phone Calls .......................................33
Using Mute.....................................................34
Making Emergency Phone Calls....................34
Recent Calls............................................. 35
Calls and Call Alerts.......................................35
My Info From Other Handsets........................35
Contact Information From Other Handsets....36
Viewing the Recent Calls List ........................36
Storing Items to Contacts...............................36
Deleting Items................................................37
Making Calls From the Recent Calls List.......37
Contacts................................................... 39
Accessing Contacts .......................................40

ii
Creating Entries.............................................40
Storing Numbers Quickly...............................41
Editing Entries................................................42
Viewing Entries..............................................42
Deleting Entries .............................................43
Checking Capacity.........................................44
Creating Pauses and Waits ...........................44
Advanced Calling Features.....................46
Call Waiting....................................................46
Switching Between Calls ...............................46
Putting a Call on Hold....................................47
Call Forwarding..............................................47
Forwarding All Calls.......................................47
Turning Off Call Forwarding...........................48
Forwarding Missed Calls ...............................48
Calling 2 People.............................................49
Creating Pauses and Waits While Dialing .....50
Making International Calls .............................50
Setting Flip Actions........................................50
Call Timers.....................................................51
Entering Text ........................................... 52
Using Word Mode..........................................52
Special Function Keys ...................................53
Multimedia Messages ............................. 54
Navigating the Inbox, Drafts, and Sent
Items ..............................................................54
Creating and Sending Messages...................54
Drafts .............................................................64
Sent Items......................................................64
Receiving a Message.....................................65
Navigating a Message ...................................66
Viewing Received Messages
from the Message Center ..............................66
Actions for Received Messages.....................67
Customizing MMS..........................................70
Managing Memory .........................................73
Message Center....................................... 74
Accessing the Message Center.....................74
Message Center Options...............................74
Receiving Messages......................................74
Message Notifications....................................75
Voice Mail ......................................................75

iii
Advanced Voice Mail with Fax.......................76
Net Alerts.......................................................76
SMS Messages.........................................77
Receiving a Message ....................................77
Reading From the Message Center...............77
Calling and Storing Numbers.........................78
My Info ......................................................79
Viewing My Info .............................................79
Editing My Info...............................................79
Setting Sending Options................................80
My Pictures...............................................81
Viewing Pictures ............................................81
Getting File Information .................................81
Deleting Pictures............................................81
Managing Memory.........................................81
Digital Rights Management (DRM).........82
Managing Items .............................................82
Mike’s Wireless Web Services................84
Launching the Microbrowser..........................84
Navigating the Microbrowser .........................84
Accessing the Browser Menu ........................84
Ending the Microbrowser Session .................85
Using Your Handset as a Modem..................85
Using Direct Send ................................... 87
Sending My Info and Contact Information......87
Ring Tones............................................... 89
Setting Your Handset to Vibrate ....................89
Assigning Ring Tones to Contacts.................90
Ring and Vibrate ............................................90
Viewing Ring Tone Assignments ...................90
Managing Memory .........................................90
Deleting Custom Ring Tones.........................91
Datebook.................................................. 92
Viewing Datebook..........................................92
Creating Events .............................................93
Editing Events................................................95
Deleting Events..............................................95
Receiving Reminders.....................................96
Making Calls From Datebook and Datebook
Reminders......................................................96
Customizing Datebook Setup ........................97

iv
Java Applications....................................99
Installing Applications ....................................99
Running Applications.....................................99
Suspending Applications ...............................99
Resuming Applications ..................................99
Ending Applications .....................................100
Deleting Applications ...................................100
Managing Memory.......................................100
Shortcuts on the Main Menu........................101
Java Applications and GPS Enabled...........101
GPS Enabled..........................................104
IMPORTANT: Things to Keep in Mind.........104
Viewing Your Approximate Location............105
Enhancing GPS Performance......................106
Updating Satellite Almanac Data.................107
Setting Privacy Options ...............................108
Using GPS with Map Software ....................109
Voice Records........................................111
Creating Voice Records...............................111
Playing Voice Records.................................111
Labeling Voice Records...............................111
Viewing Voice Records................................111
Locking Voice Records ................................112
Deleting Voice Records ...............................112
Managing Memory .......................................113
Memo...................................................... 114
Shortcuts ............................................... 115
Creating a Shortcut......................................115
Using a Shortcut ..........................................115
Editing a Shortcut.........................................115
Deleting Shortcuts........................................116
Customizing Your Handset.................. 117
Setting the Volume.......................................117
Setting Your Handset to Vibrate ..................117
Changing the Look of Your Handset............118
Airplane Mode—Temporarily Turning Off
Calls.............................................................119
Using a Headset ..........................................120
Using Settings..............................................120
Profiles................................................... 125
Viewing Profiles ...........................................125

v
Switching Profiles ........................................125
How Changing Settings Affects Profiles ......125
Creating Profiles..........................................126
Editing Profiles.............................................126
Deleting Profiles...........................................126
Setting Call Filtering.....................................126
Understanding Status Messages.........128
Safety and General Information ...........130
RF Operational Characteristics....................130
Portable Radio Product Operation and EME
Exposure......................................................130
Electro Magnetic Interference/
Compatibility ................................................133
Medical Devices...........................................133
Operational Warnings ..................................134
Operational Cautions...................................135
Accessory Safety Information......................136
Hearing Aid Compatibility.....................138
MOTOROLA LIMITED WARRANTY ...........140
Patent and Trademark Information..............143
Index .......................................................145

vi
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 [phone]
Hereby declares that the product:
Product Name: i560
Model Number: H65XAN6RR4BN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.

1
Getting Started
volume
controls
Push-To-Talk
(PTT) button
audio jack
speaker
(in back)
retractable
antenna
external
display
microphone
light sensor
power button
option keys
earpiece
internal
display
back key space key
accessory
connector

2
Getting Started
To start using your i560 handset:
•Make sure your SIM card is in place.
•Charge the battery.
•Activate your service.
pPower button.
Navigationkey — press the arrows to scroll
through menus and lists.
OOK Key — selects highlighted item; places
and answers calls.
mMenu Key — accesses context-sensitive
menus.
AOption Key — selects the option appearing
above it on the display.
sSend Key — places phone calls.
eEnd Key — ends phone calls; returns to
idle screen.
tSpeakerphone Key — acts like swhen
the flip is closed; turns speakerphone on;
used with voice names and voice records.
.Smart Key — acts like ewhen the flip is
closed; accesses recent calls; sends
incoming calls to voice mail.

3
Battery
Battery
Removing the Battery Door
1Make sure the handset is powered off. See
“Powering On and Off” on page 6.
2Slide the release button back until it releases the
battery door.
3Allow the battery door to pop, slide it forward and
remove it from the back of the handset.
Inserting the Battery
1Remove the battery door.
2Insert the top of the battery into the battery area.
Press the bottom of the battery down to secure it.
release
button

4
Getting Started
3Replace the battey door and press it gently until
you hear a click.
Charging the Battery
Your handset comes with a battery charger.
1Plug the charger into an electrical outlet.
2Open the connector cover.
3Plug the other end of the charger into the
accessory connector.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides of
the plug. Pull the plug straight out.
4When charging the battery for the first time, charge
for 30 minutes longer than the time shown in
“Charging Times” on page 5.
connector cover

5
Battery
Charging Times
Check your battery and charger type against the grid
to determine the appropriate charging times.
For best results, charge the batteries within the
temperature range of 10°C to 40°C (50°F to 104°F).
Prolonged charging is not recommended.
Removing the Battery
1With the handset powered off, remove the battery
door.
2Remove the battery by pushing it toward the
antenna and lifting it out.
Battery Use and Maintenance
•The Motorola Approved Lithium Ion chargers
provide optimum performance. Other chargers
may not fully charge the iDEN Lithium Ion battery
or may yield a reduced number of lifetime charge
cycles.
•Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 60°C (140°F) or fall below
-20°C (4°F).
•Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge per
day.
Battery Charger
Rapid Mid-Rate
High
Performance 2 hours 3 hours
Maximum
Capacity 3.5 hours 7.5 hours

6
Getting Started
•The battery capacity is degraded if the battery is
stored for long periods while fully charged. If long
term storage is required, store at half capacity.
Activating your Mike Account
Before you can begin using your i560 handset, you
need to activate your Subscriber Identity Module
(SIM) card on The Mike Network. Your SIM card
holds the information required to enable your handset
to connect to The Mike Network. It also stores your
user information, language preference and contact
list entries.
•If you purchased your handset through an
Authorized Mike Network Dealer, your SIM should
already be active.
•If you purchased your handset at another location,
follow the “Getting Activated” instructions in the
Mike Services User’s Guide.
Powering On and Off
The first time you power your handset on, a screen
may appear asking you to update your browser
information. This means you must enable security.
To power your handset on:
1Open the flip.
2Press p.
Note: When powering on, if you press pfor more
than 5 seconds, you will turn on Airplane
mode. See “Airplane Mode—Temporarily
Turning Off Calls” on page 119.
To power your handset off:
1Open the flip.
2Press and hold p.
If the Enter SIM PIN Code screen appears, enter
your SIM PIN. See “Entering the PIN” on page 11.
Press Aunder Ok.
Note: When you receive your handset, the SIM
PIN is 0000. Change your PIN to prevent
fraudulent use of the SIM card (see
“Changing the PIN” on page 12).

7
Finding Your Phone Number and Private ID
Asyourhandset connectsto the network, you will see
a welcome message and a connecting message.
When the idle screen appears, the handset is ready
to use.
Finding Your Phone Number
and Private ID
My Info lets you view your phone number, Private ID,
and other handset information:
1Press mto access the main menu.
2Scroll to My Info.
3Press O.
4Scroll to see your information.
See “My Info” on page 79 for more information about
this feature.
Handset Basics
Any time your handset is powered on, the display
provides you with information and options.
The external display shows a shortened version of
the full-sized display. To see more information, open
the flip.
The screen shown above is the idle screen. The idle
screen appears when your handset is on, but not
engaged in any activity.
TELUS
TELUS
status icons
text area
menu icon
display options

8
Getting Started
Text Area
This area displays menus, messages, names, phone
numbers, and other information.
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing the
option key below it.
Menus and Lists
Your handset’s features are arranged in menus,
submenus, and lists.
To access the items in a menu or list, scroll using the
navigation key at the top of your keypad. This key lets
you scroll up, down, left, or right. Holding down the
appropriate part of the navigation key speeds up
scrolling.
In this guide, this symbol >tells you to select a menu
or list item. For example, Settings > Security
means:
1Scroll to Settings on the main menu.
2Press Oto see the Settings screen.
3Scroll to Security.
4Press Oto see the Security screen.
OK Key
Pressing O:
•Selects the highlighted menu item or list item
•Sets options
•Confirms actions
•Places and answer calls
Menu Key
Many of the handset’s features have menu options
that will change depending on the currently
highlighted menu option. These context-sensitvie
menus are available any time Sappears. Press mto
access the menu.
Main Menu
All your handset’s features can be accessed through
the main menu. You can set the main menu to
appear as a list oras large icons (see “Large Dialing”
on page 92).
aBrowser Browse Mike’s Wireless
Web Services. See
page 84.
qJava Apps Java applications on your
handset. See page 99.

9
Handset Basics
bSettings Customize your handset.
See page 117.
mRing Tones Assign ring tones and turn
ringer off. See page 89.
[My Pictures Access stored images. See
page 81.
mMike’s Talk
Around/TA
Options
Launch/Exit Mike’s Talk
Around. Access Mike’s Talk
Around Setup and Help.
See page 24.
CVoiceRecord Record and play audio
messages. See page 111.
jMy Info View personal handset
information, including
phone number and Private
ID. See page 79.
lGPS Find your approximate
geographical location. See
page 105.
dContacts View, store, edit contacts.
See page 39.
eMessages Access messages. See
page 74.
fCall Forward Set call forwarding options.
See page 37.
oDatebook Schedule appointments.
See page 92.
gMemo Store a number to access
later. See page 114.
hCall Timers Handsetusageinformation.
See page 51.
iRecent Calls Lists recent calls. See
page 35.
sShortcuts Create shortcuts to
screens. See page 115.
pProfiles Groups of setting you apply
together. See page 125.
kCall Alert Lists call alerts. See
page 20.

10
Getting Started
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
handset is engaged in certain activities or when you
have activated certain features.
bbcd
efgd
Battery Strength — More bars on
the battery indicate a greater
charge.
opqrsSignal Strength — More bars next
to the antenna indicate a stronger
signal.
APhone In Use — Your handset is
active on a phone call.
BPrivate In Use — Your handset is
active on a Private call.
CTalkgroup In Use — Your handset
is active on a group call.
mMike’s Talk Around — Your phone
is set to Mike’s Talk Around mode.
12Active Phone Line — 1 indicates
phone line 1 is ready to make calls;
2 indicates phone line 2 is ready to
make calls.
GJ
HK
IL
Call Forward —Your handset is set
to forward calls. See “Call
Forwarding” on page 37.
QRMRinger Off — Your handset is set
not to ring. See page 90.
u Speaker Off — Sounds associated
with Private calls and group calls
are set to come through the
earpiece rather than through the
speaker.
wxT
y
Messages — You have one or
more messages. See “Message
Center” on page 74.
DE Internet — You are ready to browse
the internet.
cVoice Record — You have one or
more voice records stored. See
page 111.
UAirplane Mode — Your handset is
set to Airplane mode.
YZPacket Data — You are ready to
transfer packet data or are
transferring packet data.

11
Locating Your SIM Card
Locating Your SIM Card
Your SIM(Subscriber Identity Module) card is a small
piece of plastic located in the SIM card holder in the
back of your handset, underneath the battery.
If your SIM card is not in the SIM card holder, it may
be in the box your handset came in, attached to the
SIM carrier. If this is the case, carefully detach your
SIM card from the surrounding plastic and insert it as
described in “Inserting Your SIM Card” on page 14.
SIM Card Security
Your SIM card stores all your Contacts information.
Since this information is stored on your SIM card, not
in your handset, you can remove the information by
removing your SIM card.
Note: Except for making emergency calls, your
handset will not function without the SIM
card.
To prevent unauthorized use of your handset, your
SIM card can be protected by a PIN that you enter
each time the handset is powered on. You can
change the PIN or turn off the requirement that it be
entered.
Note: Your PIN is set to OFF by default.
Entering the PIN
You may be required to enter a SIM PIN when you
first use your handset.
When you receive yourhandset,the SIM PINis 0000.
Change your PIN to prevent fraudulent use of the
SIM card.
SIM card

12
Getting Started
Important: If you enter your PIN incorrectly 5 times,
your SIM card is blocked. To unblock your
SIM card, you must contact TELUS
Mobility Client Care. See “Unblocking the
PIN”.
1When the Enter SIM PIN Code screen appears,
enter your SIM PIN. An asterisk appears for each
character entered.
2Press Aunder Ok.
Changing the PIN
1From the main menu, select Settings > Security >
Change Password > SIM PIN.
2At the Enter Old SIM PIN screen, enter the current
SIM PIN.
3Press Aunder Ok.
4At the Enter New SIM PIN screen, enter the new
4- to 8-digit SIM PIN.
5Press Aunder Ok.
6At the Re-enter New SIM PIN screen, re-enter the
new SIM PIN to confirm.
7Press Aunder Ok.
Turning the PIN Requirement On and
Off
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you turn on
your handset.
Note: If a SIM PIN is required, your handset will
not function until the SIM PIN is entered,
except for making emergency calls.
When the PIN requirement is off, your handset can
be used without entering a PIN.
Important: When the SIM PIN requirement is off, the
personal data on your SIM card is not
protected. Anyone can use your handset
and access your personal data.
1From the main menu, select Settings > Security >
SIM PIN.
2Select On or Off.
3Enter the current SIM PIN.
4Press Aunder Ok.
Unblocking the PIN
If you enter your PIN incorrectly 5 times, your SIM
card is blocked. To unblock your SIM card, you must
contact your TELUS Mobility Client Care to get a PIN
Unblock Key (PUK).