Motorola L404C User manual

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 1 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
USER’S GUIDE
Motorola L402C / L403C / L404C / L405C
Digital Combo corded base and cordless handset
With Answering Machine
Warning
Use only the adapter and telephone line cord provided in the box.

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 2 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 3 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
Welcome... to your new Motorola phone!
Please retain your original dated sales receipt for your records. For warranty service of your Motorola product, you
will need to provide a copy of your dated sales receipt to confirm warranty status. Registration is not required for
warranty coverage.
For product-related questions, please call:
US 1-317-345-9527 and Canada 905-831-6555
On the Web: www.motorola.com
• 30 Name and number phonebook for cordless handset and combo base respectively.
• Answering machine (ITAD) with 15 minutes digital recording time.
• Caller ID shows you who is calling and see details of the last 30 callers in a calls list.*
Call log Capacity is 30, the same for cordless handset and combo base.
• Register up to 5 handsets to the combo base.
• Make internal calls, transfer external calls, hold 3-way conversation between two internal callers and an external
caller.
* You must subscribe to your network provider’s Caller ID or Call Waiting service for these features to work.
Please note that this equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency.
Alternatively, you may find the answer in the Help section at the back of this user’s guide.

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 4 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
This User’s Guide provides you with all the information you need to get the most from
your phone.
Before you make your first call you will need to set up your phone.
Follow the simple instructions in ‘Getting Started’, on the next few pages.
IMPORTANT
Only use the telephone line cord supplied.
This equipment is not designed for making emergency telephone calls when the power fails. Alternative
arrangements should be made for access to emergency services.
Got everything?
• 1 x Cordless handset
• 1 x Charger
• 1 x AAA NiMH rechargeable battery pack
• 1 x Power adapter for the charger
• 1 x Corded combo base
• 1 x Corded handset
• 2 x Telephone line cords (one for connecting the corded base and handset)
• 1 x Power adapter for the combo base
• 1 x Quick start guide
• 1 x User’s guide
In multi-handset packs, you will find one or more additional handsets, chargers with power adapter units, additional
rechargeable battery packs and battery doors.

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 5 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
Table of Contents
1GETTING STARTED ..........................................................................................................................................................9
2GETTING TO KNOW YOUR PHONE............................................................................................................................11
2.1 OVERVIEW OF THE COMBO BASE ......................................................................................................................................11
2.2 OVERVIEW OF YOUR HANDSET (WITH ITAD)...................................................................................................................14
2.3 CHARACTER MAP...............................................................................................................................................................17
ENJOY YOUR CORDED BASE PHONE...............................................................................................................................18
3USING THE PHONE..........................................................................................................................................................18
3.1 CALLS.................................................................................................................................................................................18
3.1.1 MAKE A CALL...................................................................................................................................................................18
3.1.2 PREDIAL...........................................................................................................................................................................18
3.1.3 DIAL ONE TOUCH NUMBERS 1TO 9...................................................................................................................................18
3.1.4 CALL FROM THE PHONEBOOK...........................................................................................................................................18
3.1.5 CALL FROM THE CALLS LIST.............................................................................................................................................18
3.1.6 ANSWER A CALL...............................................................................................................................................................18
3.1.7 ADJUST VOLUME..............................................................................................................................................................18
3.1.8 MUTE ...............................................................................................................................................................................18
3.1.9 END A CALL......................................................................................................................................................................19
3.2 INTERCOM..........................................................................................................................................................................19
3.2.1 CALL ANOTHER HANDSET ................................................................................................................................................19
3.2.2 TRANSFER AN EXTERNAL CALL TO ANOTHER HANDSET ...................................................................................................19
3.2.3 THREE-PARTY CONFERENCE CALL....................................................................................................................................19
3.3 VOICEMAIL ........................................................................................................................................................................19
3.3.1 CLEAR VOICE MAIL ..........................................................................................................................................................19
4PHONEBOOK.....................................................................................................................................................................20
4.1 VIEW AN ENTRY.................................................................................................................................................................20
4.2 ADD AN ENTRY ..................................................................................................................................................................20
4.3 EDIT AN ENTRY..................................................................................................................................................................20
4.4 DELETE AN ENTRY ............................................................................................................................................................20
4.5 DELETE ALL ENTRIES........................................................................................................................................................21
4.6 VIEW PHONEBOOK CAPACITY ..........................................................................................................................................21
4.7 STORE A PHONEBOOK ENTRY AS A ONE TOUCH NUMBER ..............................................................................................21
4.8 EDIT A PHONEBOOK ENTRY IN A ONE TOUCH NUMBER..................................................................................................21
4.9 DELETE A ONE TOUCH NUMBER ......................................................................................................................................21
5CALLER ID AND CALLS LIST.......................................................................................................................................22
5.1 CALLS LIST........................................................................................................................................................................22
5.1.1 VIEW THE CALLS LIST.......................................................................................................................................................22
5.1.2 SAVE A NUMBER FROM THE CALLS LIST TO THE PHONEBOOK ...........................................................................................22
5.1.3 DELETE A CALLS LIST ENTRY ...........................................................................................................................................22
5.1.4 DELETE ENTIRE CALLS LIST..............................................................................................................................................22
5.2 REDIAL...............................................................................................................................................................................22
5.2.1 VIEW THE REDIAL LIST.....................................................................................................................................................23
5.2.2 COPY A REDIAL NUMBER TO THE PHONEBOOK..................................................................................................................23

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 6 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
5.2.3 DELETE A REDIAL LIST ENTRY..........................................................................................................................................23
5.2.4 DELETE ENTIRE REDIAL LIST ............................................................................................................................................23
6PERSONAL SETTINGS....................................................................................................................................................24
6.1 SET DATE &TIME .............................................................................................................................................................24
6.2 SET RINGERS .....................................................................................................................................................................24
6.2.1 SET THE RINGER TONE......................................................................................................................................................24
6.2.2 SET THE RINGER VOLUME.................................................................................................................................................24
6.2.3 KEY TONES ON/OFF ..........................................................................................................................................................24
6.3 ADVANCED BASE SETTINGS ..............................................................................................................................................24
6.3.1 SET THE BASE NAME.........................................................................................................................................................24
6.3.2 SET THE DISPLAY LANGUAGE ...........................................................................................................................................24
6.3.3 SET THE DIAL MODE.........................................................................................................................................................25
6.3.4 SET THE FLASH TIME ........................................................................................................................................................25
6.3.5 SET THE AREA CODE.........................................................................................................................................................25
6.4 RESET ALL SETTINGS........................................................................................................................................................25
6.5 DEFAULT SETTINGS...........................................................................................................................................................25
7REGISTRATION................................................................................................................................................................26
7.1 REGISTER A HANDSET........................................................................................................................................................26
7.2 DE-REGISTER ALL HANDSETS............................................................................................................................................26
8USING YOUR ANSWERING MACHINE.......................................................................................................................27
8.1 PLAY MESSAGES................................................................................................................................................................27
8.2 DELETE ALL MESSAGES....................................................................................................................................................27
8.3 ANNOUNCEMENT ...............................................................................................................................................................27
8.3.1 RECORD THE ANNOUNCEMENT.........................................................................................................................................27
8.3.2 PLAY THE ANNOUNCEMENT .............................................................................................................................................27
8.4 ANSWERING MACHINE SETTINGS.....................................................................................................................................27
8.4.1 SET THE ANSWER MODE ...................................................................................................................................................27
8.4.2 MESSAGE ALERT ON/OFF..................................................................................................................................................28
8.4.3 SET THE NUMBER OF RINGS ..............................................................................................................................................28
8.4.4 RECORD A MEMO..............................................................................................................................................................28
8.4.5 CALL SCREENING ON/OFF.................................................................................................................................................28
8.4.6 REMOTE ACCESS ON/OFF ..................................................................................................................................................28
8.4.7 SET THE REMOTE CODE ....................................................................................................................................................29
ENJOY YOUR CORDLESS HANDSET PHONE..................................................................................................................29
9USING THE HANDSET.....................................................................................................................................................29
9.1 CALLS.................................................................................................................................................................................29
9.1.1 MAKE A CALL...................................................................................................................................................................29
9.1.2 PREDIAL...........................................................................................................................................................................29
9.1.3 DIAL ONE TOUCH NUMBERS 1TO 9...................................................................................................................................29
9.1.4 CALL FROM THE PHONEBOOK...........................................................................................................................................29
9.1.5 CALL FROM THE CALLS LIST.............................................................................................................................................29
9.1.6 ANSWER A CALL...............................................................................................................................................................30
9.1.7 ADJUST VOLUME..............................................................................................................................................................30
9.1.8 MUTE ...............................................................................................................................................................................30
9.1.9 END A CALL......................................................................................................................................................................30

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 7 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
9.2 INTERCOM..........................................................................................................................................................................30
9.2.1 CALL ANOTHER HANDSET ................................................................................................................................................30
9.2.2 TRANSFER AN EXTERNAL CALL TO ANOTHER HANDSET ...................................................................................................30
9.2.3 THREE-PARTY CONFERENCE CALL....................................................................................................................................30
9.3 VOICEMAIL ........................................................................................................................................................................31
9.3.1 CLEAR VOICE MAIL ..........................................................................................................................................................31
10 PHONEBOOK...................................................................................................................................................................32
10.1 VIEW AN ENTRY...............................................................................................................................................................32
10.2 ADD AN ENTRY ................................................................................................................................................................32
10.3 EDIT AN ENTRY................................................................................................................................................................32
10.4 DELETE AN ENTRY ..........................................................................................................................................................33
10.5 DELETE ALL ENTRIES......................................................................................................................................................33
10.6 VIEW PHONEBOOK CAPACITY ........................................................................................................................................33
10.7 STORE A PHONEBOOK ENTRY AS A ONE TOUCH NUMBER............................................................................................33
10.8 EDIT A PHONEBOOK ENTRY IN A ONE TOUCH NUMBER.................................................................................................33
10.9 DELETE A ONE TOUCH NUMBER.....................................................................................................................................33
11 CALLER ID AND CALLS LIST.....................................................................................................................................34
11.1 CALLS LIST......................................................................................................................................................................34
11.1.1 VIEW THE CALLS LIST.....................................................................................................................................................34
11.1.2 SAVE A NUMBER FROM THE CALLS LIST TO THE PHONEBOOK .........................................................................................34
11.1.3 DELETE A CALLS LIST ENTRY .........................................................................................................................................34
11.1.4 DELETE ENTIRE CALLS LIST............................................................................................................................................34
11.2 REDIAL.............................................................................................................................................................................35
11.2.1 VIEW THE REDIAL LIST ...................................................................................................................................................35
11.2.2 COPY A REDIAL NUMBER TO THE PHONEBOOK................................................................................................................35
11.2.3 DELETE A REDIAL LIST ENTRY........................................................................................................................................35
11.2.4 DELETE ENTIRE REDIAL LIST ..........................................................................................................................................35
12 PERSONAL SETTINGS..................................................................................................................................................36
12.1 SET DATE &TIME ...........................................................................................................................................................36
12.2 HANDSET TONES..............................................................................................................................................................36
12.2.1 SET THE RINGER TONE....................................................................................................................................................36
12.2.2 SET THE RINGER VOLUME...............................................................................................................................................36
12.2.3 KEY TONES ON/OFF ........................................................................................................................................................36
12.2.4 BATTERY LOW TONE ON/OFF ..........................................................................................................................................36
12.2.5 NO COVERAGE TONE ON/OFF..........................................................................................................................................36
12.3 HANDSET NAME...............................................................................................................................................................37
12.4 SET THE DISPLAY LANGUAGE.........................................................................................................................................37
12.5 SET THE LCD CONTRAST................................................................................................................................................37
12.6 AUTO TALK ON/OFF .......................................................................................................................................................37
13 ADVANCED SETTINGS.................................................................................................................................................38
13.1 SET THE DIAL MODE.......................................................................................................................................................38
13.2 SET THE FLASH TIME ......................................................................................................................................................38
13.3 SET THE AREA CODE.......................................................................................................................................................38
13.4 RESET ALL SETTINGS......................................................................................................................................................38
13.5 DEFAULT SETTINGS.........................................................................................................................................................38

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 8 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
14 HELP..................................................................................................................................................................................39
15 GENERAL INFORMATION...........................................................................................................................................40

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 9 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
1 GETTING STARTED
WARNING
Do not place your phone in the bathroom or other humid areas.
Location
When choosing a location for your new phone, here are some important guidelines you should consider:
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and
direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the
network interface.
• Use caution when installing or modifying telephone lines.
HANDSET RANGE
Optional range is reached when there are no other electrical appliances working within the range area. Any
obstruction between the base and handset will also reduce the significantly.
SIGNAL STRENGTH
When out of range of the base, the screen shows SEARCHING…. If you are on a call, the line will hang up. Move
back within in range. The handset will automatically re-connect to the base.
Setting up
IMPORTANT
The base station must be plugged into the electrical outlet at all times. Do not connect the telephone line cord into
the wall jack until the handset is fully charged. Only use the power adapter and telephone line cord supplied with
the product.
WHICH POWER ADAPTER?
The power adapter with the smaller pin is for the base unit and the power adapter with the bigger pin is for the
charger unit.
Install and charge the handset battery pack
1. Slide out the battery compartment cover.
2. Place the supplied rechargeable battery pack in the battery compartment.
3. Slide the battery compartment cover back.
4. Put the handset on the base to charge for at least 24 hours. When the handset is fully charged the <Battery
icon> will indicate that it is fully charged.
5. Use only the rechargeable battery pack provided.
BATTERY LOW WARNING
If the <Battery icon> flashes in the display, you will need to recharge the handset before you can use it again.
During charging, the <Battery icon> will scroll in the display.

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 10 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
BATTERY PERFORMANCE
In ideal conditions, fully charged batteries should give about 12 hours talk time or 180 hours standby time on a
single charge.
Note that new batteries do not reach full capacity until they have been in normal use for several days.
To keep your batteries in the best condition, leave the handset off the base for a few hours at a time.
Running the batteries right down at least once a week will help them last as long as possible.
The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less
talk/standby time. Eventually they will need to be replaced.
After charging your handset for the first time, subsequent charging time is about 6–8 hours a day. Batteries and
handset may become warm during charging. This is normal.
Connecting the base station
1. Connect the handset to the base station with the provided cable (red).
2. Plug the power supply (purple) & line cord (green) into the base station.
3. Plug the other end of power supply & line cord into the wall jack.
4. Always use the cables provided in the box.
5. Use only the provided adapter.
Wall mounting on base
This phone can be mounted on any standard wall plate.
1. Plug the power supply (purple) & line cord (green) into the base station.
2. Snap the wall mount adapter into the notches on the base’s back.
3. Plug the other end of power supply & line cord into the wall jack.
4. Align the mounting slots on the base with the mounting posts on the wall. Then push in and down until the phone
is firmly seated.
NOTE
DO NOT use a power outlet controlled by a wall switch.
Make sure the wall is capable of supporting the weight of the phone, and use the proper type of anchoring device
for the wall material.

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 11 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
2 GETTING TO KNOW YOUR PHONE
2.1 Overview of the combo base
1
SCROLL UP/ VOLUME UP
In menu mode: press to scroll up.
In editing mode: press to move cursor to the left.
During a call: press to increase volume.
Calls list/phonebook/redial list entry: press to scroll up the list.
In answering machine mode: press to increase message playback volume.
2
MENU/ SELECT
In idle mode: press to access menu list.
In menu/editing mode: press to confirm and save the settings.
During a call: press to hold a call.
In calls list entry: press to save the entry to the phonebook.
In phonebook entry: press to go to phonebook editing mode.
3 RIGHT/ CALLS LIST
In idle mode/during a call: press to access calls list.
In editing mode: press to move the cursor to the right.
4
SPEAKER
In idle/menu/pre-dial mode/during a call: press to turn on/off the speakerphone.
Calls list/phonebook/redial list entry: press to make a call with speakerphone.
During ringing: press to answer a call with speakerphone.
In answering machine mode: press to toggle the message playback via earpiece/speakerphone.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 12 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
5
SCROLL DOWN/ VOLUME DOWN/ REDIAL LIST
In idle: press to access redial list.
In menu mode: press to scroll down.
In editing mode: press to move cursor to the right.
During a call: press to decrease volume.
Calls list/phonebook/redial list entry: press to scroll down the list.
In answering machine mode: press to decrease volume.
6
DELETE/ FLASH
During message playback: delete the current message.
In idle: press and hold to erase all read messages (applicable only when messages in answering machine
are all read, new message(s) will not be deleted).
During a call: press to insert a flash.
7
SKIP/ MEMO
During message playback: press to skip to play the next message.
In idle: press and hold to listen a voice prompt of recording a memo and start to record a memo afterwards.
Release key to stop memo recording.
8
#/ PAUSE/ ABC/ FORMAT
In idle/pre-dial/during a call mode: press to insert a “#”.
In number editing mode: press to insert a “#”, press twice to insert a pause.
In name editing mode: toggle ABC/Abc/abc.
In calls list entry: press to toggle Caller ID display format among 7, 8, 10 and 11 digits.
9
*/ TONE
In idle/pre-dial/editing mode: press to insert a “*”.
During a call: press to switch from pulse to tone dialing temporarily Ii pulse mode is selected before. After the
call is ended, the dial mode will resume to pulse.
10 ALPHANUMERIC KEYPAD In idle/pre-dial/editing mode/during a call: press to enter characters/numbers.
In idle: press and hold to activate speed dial.
11 PLAY/ STOP In idle: press to playback answering machine messages.
In message playback mode: press to stop playing messages. Press again to resume message playback.
12
REPEAT/ ANNC
In idle: short press to play the current announcement or the current announcement mode.
In idle: press and hold to listen a voice prompt of how to record the personalized announcement of the
current answer mode, release key to stop recording.
During message playback mode: press to replay current message from the beginning.
13 ANNOUNCE MODE
In idle: press to toggle among Announce & Record / Announce Only / Answer Off mode.
14 LEFT/ PHONEBOOK
In idle mode/during a call: press to access the phonebook.
In editing mode: press to move the cursor to the left.
15
BACK/ CLEAR/ MUTE/ INTERCOM/ FIND
In idle mode: press to access intercom, press and hold to enter registration mode.
In pre-dial/editing mode: press to delete one character/digit. Long press to delete all characters/digits.
During a call: press to mute/unmute the call.
In calls list/phonebook entry: press to back to the previous level.
In answering machine mode: press to delete the current message playback.
16 Base Cradle

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 13 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
Base LCD display
On when speakerphone is turned on.
On when answering machine is turned on.
Flashes when new answering machine message is received.
Indicates when new call is received.
Off when new call has been viewed.
On when ringer volume is turned off.
On when there is new voice mail not yet listened to.
Off when new voice mail has been listened to.
Navigating the menus
1. Press <Menu>.
2. Press <Up/Down> to scroll through the menu.
3. Press <Menu> to open a sub-menu or validate an option.
4. Press <Back/Clear> to go back to previous menu level or cancel an action.
If you do not press any button for 30 seconds the display will automatically return to standby.
Menu map
Main
Menu Date & Time Phonebook Ringer Setup Settings Answer Machine Reset Settings
Sub
menu Set Time
Set Date View Add
Edit
Delete
Delete All
PB Capacity
Speed Dial
Ringer Tone
Ringer Volume
Key Tone
Dial Mode
Flash Time
Area Code
Base Name
Language
Answer Mode
Announcement
Record Memo
Message Alert
Number of Rings
Call Screening
Remote Code
Clr Voice Mail
All Settings
/FIND

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 14 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
2.2 Overview of your handset
1 Menu/ Select
In idle mode: press to access menu list.
In menu/editing mode: press to confirm and save the settings.
During a call: press to hold a call.
In calls list entry: press to save the entry to the phonebook.
In phonebook entry: press to go to phonebook editing mode.
2 Scroll up/ Volume up
In menu mode: press to scroll up.
In editing mode: press to move cursor to the left.
During a call: press to increase volume.
Calls list/phonebook/redial list entry: press to scroll up the list.
In answering machine mode: press to increase volume.
3 Right/ Calls list
In idle mode/during a call: press to access calls list.
In editing mode: press to move the cursor to the right.
4 Scroll down/ Volume down/ Redial list
In idle mode: press to access redial list.
In menu mode: press to scroll down.
In editing mode: press to move cursor to the right.
During a call: press to decrease volume.
Calls list/phonebook/redial list entry: press to scroll down the
list.
In answering machine mode: press to decrease volume.
5 Talk off/ Back
In menu/editing mode/phonebook entry: press to exit to
previous level.
In pre-dial mode/calls list/redial list entry/ answering machine
mode: press to exit to idle.
During a call: press to end a call.
6 Alphanumeric keypad
In idle/pre-dial/editing mode/during a call: press to enter
characters/numbers. Long press to activate speed dial.
7 #/ Pause/ ABC/ Format
In idle/pre-dial/during a call mode: press to insert a “#”.
In number editing mode: press to insert a “#”, press twice to
insert a pause.
In name editing mode: toggle ABC/Abc/abc.
In calls list entry: press to toggle Caller ID display format among
7, 8, 10 and 11 digits.
8 Intercom
In idle mode/during a call: press to initiate an intercom call.
9 Microphone
10 Speaker
In idle/menu/pre-dial mode/during a call: press to turn on/off the
speakerphone.
Call List/phonebook/redial list entry: press to make a call with
speakerphone.
During ringing: press to answer a call with speakerphone.
In answering machine mode: press to toggle the message
playback via earpiece/speakerphone
1
2
3
4
5
6
7
8
10
11
12
13
14
9
15

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 15 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
Handset LCD display
On when the line is in use.
Flashes when there is an incoming call.
On when speakerphone is turned on.
On when answering machine is turned on.
Flashes when new answering machine message is received.
Indicates when new call is received.
Off when new call has been viewed.
On when ringer volume is turned off.
11 */ Tone
In idle/pre-dial/editing mode: press to insert a “*”.
During a call: press to switch from pulse to tone dialing
temporarily Ii pulse mode is selected before. After the call is
ended, the dial mode will resume to pulse.
12 Talk on/ Flash
In idle/menu/pre-dial mode: press to make a call.
Call List/phonebook/redial list entry: press to make a call to the
selected entry.
During a call: press to make a flash.
During ringing: press to answer a call.
13 Left/ Phonebook
In idle mode/during a call: press to access the phonebook.
In editing mode: press to move the cursor to the left.
14 Mute/ Clear/ Delete/ Answering Machine main menu
In idle mode: press to play the voice prompt of answering
machine main menu.
In pre-dial/editing mode: press to delete one character/digit.
Long press to delete all characters/digits.
During a call: press to mute/unmute the call.
In calls list/phonebook entry: press to delete the entry.
In answering machine mode: press to delete the current
message playback.
15 Earpiece

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 16 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
On when there is new voice mail not yet listened to.
Off when new voice mail has been listened to.
On when a call is muted.
Full battery power level.
2/3 battery power level.
1/3 battery power level.
Flashes when low battery level is detected, needs charging.
Animation in cycle. Battery is charging.
Paging is a useful way of finding lost handsets.
1. Press <Intercom/Find> on the base.
2. Press <Up/Down> to select the destination handset for Handset 1 to Handset 5, and All Handsets. Selecting All
Handsets will page all the registered handsets.
- Destination handset or all handsets ring.
3. Press <Intercom/Find> again, place the handset on the cradle or press <Talk on/Talk off/Speaker> on the
handset to stop the paging call.
Navigating the menus
1. Press <Menu>.
2. Press <Up/Down> to scroll through the menu.
3. Press <Menu> to open a sub-menu or validate an option.
Press <Talk off/Back> to go back to previous menu level or cancel an action.
If you do not press any button on the handset for 30 seconds the display will automatically return to standby. It will
also return to standby when the handset is placed on the base or charger.
Menu map
Main
Menu DATE & TIME PHONEBOOK SETUP HS SETUP BS ANSWER MACHINE RESET SETTINGS
Sub menu YEAR
DATE VIEW ADD
EDIT
DELETE
DELETE ALL
PB CAPACITY
SPEED DIAL
RINGER TONE
RINGER VOLUME
KEY TONE
LOW BATT TONE
OUT RANGE TONE
HANDSET NAME
LANGUAGE
LCD CONTRAST
AUTO TALK
REGISTRATION
DIAL MODE
FLASH TIME
AREA CODE
ANSWER MODE
MESSAGE ALERT
NUMBER OF RINGS
ANNOUNCEMENT
RECORD MEMO
CALL SCREENING
REMOTE ACCESS
SECURITY CODE
CLR VOICE MAIL
ALL SETTINGS

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 17 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
2.3 Character map
Uppercase
Key Character versus key press number
1 2 3 4 5 6 7 8 9
1 space 1 # ‘ , - . &
2 A B C 2
3 D E F 3
4 G H I 4
5 J K L 5
6 M N O 6
7 P Q R S 7
8 T U V 8
9 W X Y Z 9
0 0
* * ? ! / ( ) @
#
Lowercase
Key Character versus key press number
1 2 3 4 5 6 7 8 9
1 space 1 # ‘ , - . &
2 a b c 2
3 d e f 3
4 g h i 4
5 j k l 5
6 m n o 6
7 p q r s 7
8 t u v 8
9 w x y z 9
0 0
* * ? ! / ( ) @
#
Note: Character maps of the combo base and handset are the same.

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 18 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
ENJOY YOUR CORDED BASE PHONE
3 USING THE PHONE
3.1 Calls
3.1.1 Make a call
1. Pick up the corded handset or press <Speaker>.
2. Dial the phone number.
3.1.2 Predial
1. Enter the phone number (maximum 32 digits). If you make a mistake, press <Clear> to delete a digit.
2. Pick up the corded handset or press <Speaker> to dial the phone number entered.
3.1.3 Dial one touch numbers 1 to 9
1. Press and hold a key from <1> to <9> until the number is displayed and dialed.
- If no number is stored, you hear a beep.
3.1.4 Call from the phonebook
1. Press <Phonebook>. The first entry in the phonebook will be displayed.
2. Scroll <Up/Down> to the entry you want.
3. Pick up the corded handset or press <Speaker> to dial the number.
TIPS
Instead of scrolling to browse the phonebook entries, press the numeric key corresponding to the first letter of the
entry you wish to locate. For example, pressing 2 will show the entries starting with A. Pressing 2 again will show
the entries starting with B, etc.
3.1.5 Call from the calls list
1. Press <Call log>. The first entry in the call list will be displayed.
2. Scroll <Up/Down> to the entry you want.
3. Pick up the corded handset or press <Speaker> to dial the number.
NOTE
You need to subscribe to your network’s Caller ID service to be able to see the caller’s number in the calls list.
Please see Section 5 for more details.
3.1.6 Answer a call
1. When the phone rings and flashes in the display, pick up the corded handset or press <Speaker> to answer the
call via the loudspeaker.
WARNING
When the phone is ringing, avoid getting your ear too close to the speaker as it may damage your hearing.
Handsfree activation can suddenly increase the volume of earpiece to a very high level. Make sure the handset is
not too close to your ear.
NOTE
An incoming call has priority over other events. Whenever there is an incoming call, other operations in progress
such as phone settings, menu navigation, etc. will be ended.
3.1.7 Adjust volume
1. During a call, press <Up/Down> to adjust the earpiece or loudspeaker volume.
- The level is shown in the base LCD display.
3.1.8 Mute
Mute the microphone so that you can talk to someone else in the room without your caller hearing you.
1. During a call, press <Mute/Clear>.
- The microphone is muted.
2. Press <Mute/Clear> again to turn the microphone back on.

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 19 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
3.1.9 End a call
1. During a call, put the corded handset on the base cradle, or press <Speaker> if you are in handsfree mode.
After you hang up, the duration of your call will display for 2 seconds.
3.2 Intercom
This feature is only available when there are at least 2 registered handsets. It allows you to make internal calls,
transfer external calls from one handset to another and use the conference option.
3.2.1 Call another handset
1. Press <Intercom>.
2. Press <Up/Down> to the handset you want to call.
3. Press <Menu> to call the handset.
4. Put the corded handset on the base cradle, or press <Speaker> if you are in handsfree mode to hang up.
NOTE
If the handset does not belong to the valid range, this function may not be available.
3.2.2 Transfer an external call to another handset
1. During an external call, press <Intercom>.
- Your caller is put on hold.
2. Press <Up/Down> to the handset you want to call.
3. Press <Menu> to call the handset.
4. When the other handset answers by pressing <Talk on> or <Speaker>, put the corded handset on the base
cradle or press <Speaker> to transfer the call. If the other handset does not answer, press <Intercom> to talk to
your caller again.
3.2.3 Three-party conference call
1. During an external call, press <Intercom>.
- Your caller is put on hold.
2. Press <Up/Down> to the handset you want to call.
3. Press <Menu> to call the handset.
4. When the other handset answers by pressing <Talk on> or <Speaker>, press <Speaker> or pick up the corded
handset to join the conference call. If the other handset does not answer, press <Intercom> to talk to your caller
again.
5. Press <Speaker> or put the corded handset on the base cradle to hang up.
3.3 Voicemail
Voice Mail Waiting Indication (VMWI) <VMWI icon> is an indication given to you when a new voice mail message is
waiting on the network service provider. This feature is available if you have subscribed to the voicemail service
from you network service provider. You can press and hold <Key 1> to dial out to the voice mail number directly to
listen to your voice mail messages.
3.3.1 Clear voice mail
1. Press <Menu> and <Up/Down> to select Reset Settings.
2. Press <Menu> to select Clr Voice Mail.
3. Press <Menu> to select Yes.
4. Press <Menu> to clear all voice mail.

Doc Title : Product Data - User Manual Revision : R.00
Model : Motorola Active Pro (L402C) Page(s) : 20 of 46
This document contains confidential and proprietary information of VTech Telecommunications Ltd
4 PHONEBOOK
The corded base phonebook can store up to 30 names and numbers.
NOTE
Numbers can be up to 24 digits long and names up to 16 characters long. Entries are stored in alphabetical order.
4.1 View an Entry
1. Press <Phonebook>.
2. Press <Up/Down> to the entry you want.
3. Press <Menu> and <Up/Down> to select View.
4. Press <Menu> to view the entry.
NOTE
If the number is more than 15 digits, press <#> to view the next page of remaining digits.
4.2 Add an Entry
1. Press <Phonebook>.
2. If the list is empty, Phonebook is Empty will be displayed. Press <Menu> to select Add.
If there are entries in the phonebook, press <Up/Down> to the entry you want. Press <Menu> to select Add.
3. Press <Menu> and enter the name.
4. Press <Menu> and enter the number.
5. Press <Menu> and <Up/Down> to select a melody.
6. Press <Menu> to save settings.
NOTE
Cancel storing an entry by pressing <Back/Clear> at any time during the process.
Entering names
Use the alphanumeric keypad to enter names in the phonebook.
For instance to enter the name Paul
P Press <7> once
A Press <2> once
U Press <8> twice
L Press <5> three times
To enter a space, press <1>.
Press <Back/Clear> to delete a character or press and hold <Back/Clear> to delete all characters.
Enter a pause
If your phone is connected to a switchboard, you may need to enter a pause in a stored number. This gives the
switchboard time to get an outside line. A Pause is normally stored after the switchboard access code (e.g. 9).
When storing a number, press <#> twice to input a pause and display will show P. You can then continue storing
the phone number.
4.3 Edit an Entry
1. Press <Phonebook>.
2. Press <Up/Down> to the entry you want.
3. Press <Menu> and <Up/Down> to select Edit.
4. Press <Menu> and edit the number.
5. Press <Menu> and edit the name.
6. Press <Menu> and <Up/Down> to select a melody.
7. Press <Menu> to save the entry.
NOTE
Press <Back/Clear> to delete a digit/character or press and hold <Back/Clear> to delete all digits/characters.
4.4 Delete an Entry
1. Press <Phonebook>.
2. Press <Up/Down> to the entry you want.
3. Press <Menu> and <Up/Down> to select Delete.
4. Press <Menu> to delete the entry.