MuxLab 500459 User manual

© MuxLab Inc. 94-000863-A SE-000863-A
8495 Dalton Road, Mount Royal, Quebec, Canada. H4T 1V5
Tel: [phone] Fax: [phone]
Toll Free (North America): [phone]
E-mail: [e-mail] URL: www.muxlab.com
Specifications
Specification Chart
Environment
HDMI 2.0
Devices
DVDs, Blu-ray players, projectors, monitors, TVs, PCs, laptops, servers supporting HDMI.
Transmission
Transparent to the user
Signals
HDMI 2.0 protocol
Connectors
Cables not included
One (1) HDMI receptacle.
One (1) RJ45S for Cat5e/6 unshielded or shielded twisted pair.
One (1) 3-Position Terminal Block for RS232.
Two (2) 3.5mm sockets for IR Sensor &Emitter (carrier-wave).
One (1) 2.1mm locking power connector.
Max. Distance*
*Based on a maximum length of
6.6 ft (2m) of HDMI cable per end
4K/60 (4:4:4): Cat 5e/6: 131ft (40m)
1080p: Cat 5e/6: 230ft (70m)
When installed in an electrically noisy environment, STP cable must be used. Also, cross-
connection reduces the effective distance depending on the grade of twisted cable used.
RJ45 Pin Configuration
Use EIA/TIA 568 A or B,
straight-through wiring.
RJ45
Pin 1 (R) Pin 2 (T)
Pin 3 (R) Pin 6 (T)
Pin 4 (R) Pin 5 (T)
Pin 7 (R) Pin 8 (T)
Cable
One (1) Category 5e or better twisted pair cables required.
Power Supply
One (1) 110-240V/12VDC @ 2A power supply with interchangeable blades.
Power Consumption
Transmitter: 10.44 Watts Receiver: 10.44 Watts
Temperature
Operating: 0º to 40º C. Storage:-20º to 85º C. Humidity: up to 95% non-condensing.
Enclosure
Metal
Unit Dimensions
4.72” x 2.87” x 1.00” (12.0 x 7.3 x 2.5 cm)
Shipping Weight
1.75 lbs (0.79 kg)
Compliance
Regulatory: FCC, CE, RoHS
Warranty
2 years
Order Information
500459 HDMI/RS232 Extender Kit, HDBT, 4K/60 (UPC: 627699004593)
HDMI/RS232 Extender Kit, HDBT, 4K/60
500459
Quick Installation Guide
Overview
The HDMI/RS232 Extender Kit, HDBT, 4K/60 (500459) allows HDMI equipment to be
connected up to 131ft (40m) at 4K/60 (4:4:4) resolutions, or 230ft (70m) at resolutions
up to 1080p via one (1) Cat 5e/6 unshielded twisted pair cable in a point-to-point
configuration. The unit supports RS232 and bidirectional IR pass through transmission
for end device remote control. This product supports PoC, allowing the transmitter to
power the receiver, or the receiver to power the transmitter. The kit includes one (1)
transmitter, one (1) receiver, one (1) IR Emitter, one (1) IR sensor and one (1) power
supply.
Applications
Applications include digital signage, commercial and residential AV systems, classroom
projector systems, boardroom systems, collaborative PC systems, and medical
information systems.
Installation
1. Identify the connectors on the Transmitter and Receiver as indicated on the product
end panels above.
2. Verify that the distance between the HDMI Transmitter and Receiver is within
MuxLab specifications (see specifications table).
3. To install the Transmitter:
3a. Connect the Transmitter to the HDMI video source with an HDMI compliant
cable.
3b. Connect one (1) length of Cat 5e/6 (or higher) grade UTP cable to the
RJ45 LINK connector on the Transmitter.
4. To install the Receiver:
4a. Connect the Receiver to the HDMI display equipment with an HDMI
compliant cable.
4b. Connect one (1) Cat 5e/6 cable, coming from the Transmitter, to the RJ45

© MuxLab Inc. 2017
LINK connector on the Receiver.
5. Place the rear switch in the “Normal” position on the Transmitter and Receiver.
6. This kit supports PoC, allowing the Transmitter to power the Receiver, or the
Receiver to power the Transmitter. Connect the 12VDC power supply to either the
Receiver or Transmitter first, and then plug the power supply into an AC power
outlet. If power is present, the blue power LED of the Transmitter and the
Receiver will be ON.
Note: Power-up the HDMI/RS232 Extender Kit, HDBT, 4K/60 only after all
connections are made.
7. Power-up the HDMI equipment and verify the image quality.
8. This product supports bi-directional IR control. If infrared remote control is needed
to control the Source equipment from the Display, connect the IR Sensor to the
3.5mm Stereo Jack of the Receiver and the IR Emitter to the 3.5mm Mono Jack of
the Transmitter.
Note: The IR Sensor can be distinguished from the IR Emitter by looking at the
3.5-mm plug. The IR Sensor has a 3.5mm stereo plug (3 Contacts) and the
IR Emitter has a 3.5mm mono plug (2 Contacts).
9. Position the IR Sensor so that it is aimed toward the hand-held remote control. For
clear IR signal reception, aim the hand-held remote control toward the top of the IR
Sensor enclosure.
10. Position the IR Emitter as close as possible to the source’s IR Sensor (i.e. DVD,
Blu-ray, or media player). For a clear IR signal reception, the IR Emitter may be
affixed to the source’s IR Sensor. The IR Emitter’s signal is transmitted from the
side of the enclosure.
11. If infrared remote control is needed to control the Display equipment from the
Source, connect the IR Emitter to the Receiver’s 3.5mm stereo jack and connect the
IR Sensor to the Transmitter’s 3.5mm mono jack.
12. The 500459 also supports RS232 pass-thru in order to allows a device such as
commercial monitors to be controlled as in digital signage application. Please refer
to the following diagram for the cabling connection.
13. Note that the unit firmware may be updated via the RS232 port, if a new version is
available. To do so, download both the new firmware and special loader software
from the MuxLab website (if available). Place the rear switch in the “Service”
position, and run the loader software to complete the upgrade by following the on
screen instructions. Once done, return the rear switch to the “Normal” position.
14. The following diagram shows the final unit configuration.
Troubleshooting
The following table describes some of the symptoms, probable causes and possible solutions
in regard to the installation of the HDMI/RS232 Extender Kit, HDBT, 4K/60:
Symptom
Tx LEDs
Rx LEDs
Probable
Cause
Possible
Solutions
Power
HDMI
RJ45
Power
HDMI
RJ45
No Image
OFF
OFF
OFF
OFF
OFF
OFF
No power
•Check power
connections.
No Image
ON
OFF
OFF
ON
OFF
OFF
UTP Cable or
HDMI Cable
•Check the UTP &
HDMI cables.
No Image
ON
OFF
ON
ON
OFF
ON
HDMI Cable
•Check the HDMI
Cable.
No Image
ON
ON
ON
ON
ON
ON
Synchronisation
•Check cable length.
Flickering
Image
ON
ON
ON
ON
ON
ON
Synchronisation
•Check cable length.
•Check the HDMI
Cable Quality.
Choppy sound
ON
ON
ON
ON
ON
ON
Synchronisation
•Check cable length.
•Check the HDMI
Cable Quality.
Green or pink
hue
ON
ON
ON
ON
ON
ON
DDC
communication
•Cycle power of the
HDMI Extender.
•Check UTP cables
and replace.
Image flickers
when powering
up nearby
equipment
ON
ON
ON
ON
ON
ON
Interference
•Use STP cables.
IR not
functioning
ON
ON
ON
ON
ON
ON
Remote control
not directed to
the IR Sensor or
IR Emitter not
directed to the
source.
•Make sure the IR
Sensor is directed
towards the remote
and the IR Emitter
to the equipment.
IR not
functioning
ON
ON
ON
ON
ON
ON
Interference
from sunlight,
Fluorescent,
Neon or
Halogen lights.
•Place the IR
equipment away
from the interfering
light.
IR not
functioning
ON
ON
ON
ON
ON
ON
Interference
from RF
radiation from
the TV.
•Place the IR
equipment away
from the RF
radiation.
If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at
877-689-5228 (toll-free in North America) or ([phone] (International).