NEC Univerge SV8100 User manual

SV8100 USER GUIDE
CONTENTS
SV8100 Features......................................................................................................1
The Basics................................................................................................................2
Voicemail/Messaging................................................................................................3
Programming............................................................................................................4
Additional Features...................................................................................................6
SV8100 Quick Reference Chart - System Features.................................................7
SV8100 FEATURES
1
7 Different LCD Colours
XML Open Interface
Capable of integration into standard
and bespoke applications
eg. Microsoft Outlook
Soft Keys
Access to system features including:
• Directories
• Voicemail
• Message Waiting
• Call Back
• Conference
Mute Key
Menu Key
• Call history - redial/missed calls
• Directories
• Settings: Ring volume, back light, headset
Adjustable stand
Navigation wheel
Alphanumeric Display
• Backlit
• Time and Date
• Extension name and number
• Incoming call information (name and number)
Handset
• Interchangeable to Bluetooth option
• Built-in headset port
One Touch Keys
Access to system
features including:
• Extension Dialing
• Lines/Call Park
• Voicemail Box
• Call Recording
Speaker phone

SV8100 USER GUIDE
THE BASICS
TO MAKE EXTERNAL CALLS
Pick up your handset or press the SPEAKER key for hands-free (if you are using
hands-free, you need to ensure the MIC is on)
TO MAKE INTERNAL CALLS
Dial extension number or press the programmed one touch feature key
TO TYPE IN DIRECTORY
Press # if you have 2 letters on the same key
Press FEATURE key to delete last letter
Press ## for a space
TO TRANSFER A CALL INTERNALLY
During a conversation, press TRANSFER key
Dial the extension number or press the programmed one-touch feature key
Announce the call
Hang up (the two parties will now be connected)
TO TRANSFER A CALL EXTERNALLY
During a conversation, press TRANSFER key
Select a line by pressing 9 or 1
Dial the external number
Hang up (the two parties will now be connected)
TO PLACE A CALL ON HOLD
During a conversation, press the HOLD key
The line key that the call came in on will begin to ash
TO RETRIEVE A CALL ON HOLD
Pick up the handset
Press the ashing line key
GROUP PICK UP
Pick up handset
Dial *41 or press PICKUP
This will pick up the rst incoming call within the ofce (if there are no calls on hold)
DIRECTED GROUP PICK UP (TO PICK UP A CALL FROM A SELECTED EXTENSION)
Pick up handset
Dial *42 and then extension number of ringing extension
TO SET DO NOT DISTURB
Dial *40
Select the option you want:
Mute all external calls (1)
Mute all internal calls (2)
Mute all calls (3)
TO CANCEL DO NOT DISTURB
Dial *40
Select option to cancel (0)
TO PROGRAM AN EXTENSION NAME
Press SPEAKER Key
Type *00
Press HOLD
Type in the name using the keypad
Press HOLD
TO SET TIME
Press SPEAKER key
Type *28
You will not be prompted to the next step.
Enter time in 24 hour format (hr:min)
Press SPEAKER key
THE BASICS
2

SV8100 USER GUIDE
TO CHANGE THE DATE
Press SPEAKER key
Type #46
Change the date (following format YY/MM/DD/W - week)
Phone will beep when the date has been changed successfully
Press SPEAKER key
TO ADJUST SCREEN BRIGHTNESS
With the handset in place
Press increase/decrease on CIRCULAR key
TO CHANGE RING TONE
Press SPEAKER key
Type *20
Press Option 1 - Internal or Option 2 - External
Choose between 8 different ringtones (use keypad to select option and listen)
Press SPEAKER key when you have selected the tone you like
LAST NUMBER REDIAL
Press REDIAL button and scroll until desired redial number is reached
Pick up handset and call will be placed
TO ADJUST LISTENING VOLUME
When call is in progress press increase/decrease on CIRCULAR key
TO ADJUST RINGER VOLUME
When phone is ringing press increase/decrease on CIRCULAR key
TO RECORD PERSONAL VOICEMAIL GREETING
Dial 400
Enter mailbox number (this is your extension number)
Press GREET soft key
Press GREET 1soft key
Press REC soft key
Follow prompts and record greeting
Press DONE or #to end recording
Follow prompts
Hang up when nished
TO CHECK VOICEMAIL
Dial 400
Enter mailbox number (this is your extension number)
Press LIST soft key
Follow prompts
Hang up when nished
TO SET MESSAGE WAITING
When calling a busy or unanswered digital phone
Press 0or press MW soft key
Replace handset
The destination extension will display MESSAGE WAITING as well as green ashing LED light
TO CANCEL MESSAGE WAITING (FROM ORIGINATING EXTENSION)
Lift handset or press SPEAKER key
Enter *73 or *71
Replace handset or press SPEAKER key
TO CHECK RECEIVED/MISSED CALLS
(ONLY AVAILABLE IF YOU HAVE ACTIVE CALLER ID AT THE EXCHANGE)
Press LIST soft key
Press CID soft key
Use arrow keys to scroll through (you will be able to see the last 50 calls)
If a call was unanswered there will be an*in the left hand corner
THE BASICS VOICEMAIL/MESSAGING
3

SV8100 USER GUIDE
TO PROGRAM ONE TOUCH BUTTONS
Press SPEAKER key
Type *51
Press the ONE TOUCH feature key to be programmed
Type
05 for Headset
10 for Call Forward
13 for Forward-Busy/No Answer
15 for Follow Me
22 for Page Int All
24 for Call Pick Up
Press SPEAKER
TO PROGRAM EXTERNAL ONE TOUCH BUTTONS
Press SPEAKER key
Type *51
Press the ONE TOUCH feature key to be programmed
Type 01
Type 9or 1for outside line
Type in external number
Press HOLD
Press SPEAKER
TO PROGRAM INTERNAL ONE TOUCH BUTTONS
Press SPEAKER key
Type *51
Press the ONE TOUCH feature key to be programmed
Type 01
Type extension number
Press HOLD
Press SPEAKER
TO FIND OUT IF ONE TOUCH BUTTON HAS BEEN PROGRAMMED
Press HELP
Press the key you wish to check
TO CANCEL ONE TOUCH BUTTON
Press SPEAKER key
Type *52
Press the ONE TOUCH feature key to be programmed
Type 000
Press HOLD
Press SPEAKER
TO PROGRAM DIRECTORY (UP TO 1000 GLOBAL ENTRIES)
Press SPEAKER key
Dial *53
Type location number (000-999)
Type the phone number
Press HOLD key
Type the name using the keypad
Press HOLD key
Press SPEAKER key
TO EDIT DIRECTORY
Press SPEAKER key
Dial *53
Type location number you wish to edit (000-999)
If the phone number is to be edited, type in the new number, if no proceed to next step
Press HOLD key
If the name is to be edited, type in the new name
Press HOLD key
Press SPEAKER key
TO DELETE DIRECTORY ENTRY
Press SPEAKER key
Dial *53
Type location number of the entry you wish to delete
Press EXIT key
Press SPEAKER key
PROGRAMMING PROGRAMMING
4

SV8100 USER GUIDE
TO RETRIEVE ENTRY FROM DIRECTORY
Press SPEAKER key
Press REDIAL key
Dial the location number (000-999)
Call will be placed
TO RETRIEVE ENTRY FROM DIRECTORY (CONTINUED)
Press DIR soft key
Press SP soft key
Press SYS soft key
Type in contact name or letter
Press down arrow key to scroll to contact
TO RETRIEVE ENTRY FROM DIRECTORY USING CORDLESS PHONE
Press #2#
Dial in the location number
Call will be placed
TO PROGRAM PERSONAL SPEED DIAL (UP TO 10 PERSONAL ENTRIES PER PHONE)
Press SPEAKER key
Dial *55
Type in location number (1-10)
Dial 9 or 1 for an outside line
Enter phone number
Press HOLD key
Enter name using keypad
Press HOLD key
Press SPEAKER key
PROGRAMMING
5

SV8100 USER GUIDE
CALL FORWARD TO VOICEMAIL
You can set both busy and no answer divert to voicemail with one combined code
Lift handset
Dial access code *461
Dial the voicemail number (refer voicemail guide)
CALL FORWARD ALL - FORWARDS ALL CALLS IMMEDIATELY
SET
Dial *49
Press 1 to set
Dial extension number or ‘1’ plus external number your calls are to be forwarded to
Press SPEAKER to hang up
CALL FORWARD ALL - FORWARDS ALL CALLS IMMEDIATELY (CONTINUED)
CANCEL
Dial *490
Press 0to cancel
Press SPEAKER to hang up
CALL FORWARD NO ANSWER - FORWARDS ONLY AFTER 4-6 RINGS
SET
Lift handset
Dial *471
Dial extension number or ‘1’ plus external number your calls are to be forwarded to
CANCEL
Lift handset
Dial *470
CALL FORWARD BUSY - FORWARDS ONLY WHEN YOUR EXTENSION IS BUSY
SET
Lift handset
Dial *481
Dial extension number or ‘1’ plus external number your calls are to be forwarded to
CANCEL
Lift handset
Dial *480
ADDITIONAL FEATURES
6
SOFT KEYS
Four Soft keys are indicated in the LCD and change according to the status of the call
Press desired key under the LCD to activate the feature
IDLE
The soft keys display:
LIST - incoming calls
DIR - search speed dial directories
ICM - internal program features
PGM - programming features
CL:00 - access caller id lists
ALTERNATIVE DIRECTORY ACCESS
Lift handset
Dial access code #2#
Enter 3 digit abbreviated code eg., 9 002
CALL PARK - TO PUT YOUR CALL ON HOLD AND RETRIEVE FROM ANY EXTENSION
IN ORDER OF TIME CALLED
Press TRANSFER
Dial #6#
Dial a park slot number 01-64
Replace handset
Call can be retrieved from any telephone by
Lift handset
Dial *6* plus slot eg., *6* 01
CALL FORWARD BOTH
Allows both your phone and the destination number to ring together
SET
Lift handset
Dial *451
Dial extension number or 1 plus external number your calls are to be forwarded to
CANCEL
Lift handset
Dial *450
ADDITIONAL FEATURES

SV8100 USER GUIDE
SV8100 QUICK REFERENCE CHART - SYSTEM FEATURES
7