NEC DT830 Series User manual

DT830/DT430/DT410
USER’S GUIDE
2016 JANUARY
NWD-172904-001
ISSUE 3.0

LIABILITY DISCLAIMER
NEC Corporation reserves the right to change the specifications, functions,
or features, at any time, without notice.
NEC Corporation has prepared this document for use by its employees and
customers. The information contained herein is the property of NEC Cor-
poration and shall not be reproduced without prior written approval from
NEC Corporation. All brand names and product names on this document
are trademarks or registered trademarks of their respective companies.
Copyright 2014 - 2016
NEC Corporation

WARNING
For Customers in Australia
Telephone receivers produce magnetic fields that can attract small metallic objects such as pins or staples. To
avoid injury, do not place the handset where such objects can be picked up.

The Terms and Conditions of Software
Customers shall use the software embedded in DT830 pursuant to the terms and
conditions of software license agreement of the UNIVERGE SV9500 communi-
cation server (SLA). The software contains certain third party open source soft-
ware components which are provided under the terms and conditions designated
at http://www.bcom.nec.co.jp/soft-license/DT800_OSS.html.
The terms and conditions of SLA are not applied to such third party open source
software components.

i
1. INTRODUCTION
FACE LAYOUT ................................................................................... 1
KEYS AND PARTS............................................................................. 6
MENU KEY ......................................................................................... 9
SIMPLE OPERATION BY MENU KEY AND CURSOR KEY.............. 11
SHORTCUT MENU ............................................................................ 12
DISPLAY............................................................................................. 13
PROGRAMMABLE FEATURE KEYS................................................. 15
FUNCTION KEY ACTIVITIES............................................................. 16
CONDITIONS FOR DT830 SERIES................................................... 16
SOFT KEYS........................................................................................ 17
8LD DISPLAY ..................................................................................... 21
2.INSTALLATION PROCEDURE
ADJUSTING ANGLE OF TILT LEG.................................................... 25
CONNECTING LAN CABLE ............................................................... 26
CONNECTING LINE CORD ............................................................... 27
CONNECTING AC ADAPTER............................................................ 28
INSTALLING DIRECTORY CARD...................................................... 29
INSTALLING/REMOVING LINE KEY CARD .................................... 29
WALL MOUNTING ............................................................................ 30
3.TERMINAL SETUP
SETUP WITH UP/DOWN KEY ........................................................... 33
SETUP WITH FEATURE KEY............................................................ 34
SETUP WITH MENU KEY FOR DT830 SERIES ............................... 38
SETUP WITH MENU KEY FOR DT430 SERIES ............................... 87
4.BASIC OPERATION
TO LOGIN .......................................................................................... 92
TO LOGOUT ...................................................................................... 93
TABLE OF CONTENTS

ii
DISPLAY ENLARGED CHARACTERS ............................................. 93
TO MAKE AN EXTERNAL CALL........................................................ 94
TO MAKE AN INTERNAL CALL ......................................................... 96
TO ANSWER AN EXTERNAL CALL .................................................. 97
TO ANSWER AN INTERNAL CALL ................................................... 99
MULTILINE OPERATION ................................................................... 100
TO HOLD A CALL ............................................................................. 100
TO PLACE A CALL ON EXCLUSIVE HOLD .................................... 101
TO TRANSFER A CALL ..................................................................... 101
HOW TO INPUT CHARACTERS ....................................................... 102
SECURITY MODE ............................................................................. 115
EMERGENCY CALL .......................................................................... 117
XML APPLICATION ........................................................................... 118
SCREEN POP-UP ............................................................................. 120
5.FEATURE OPERATION
TO ORIGINATE A CALL USING SELECTIVE DIALING
(DYNAMIC DIAL PAD, PRESET DIAL) .............................................. 122
TO ORIGINATE A CALL USING SPEED CALLING
(ONE-TOUCH SPEED CALLING KEYS)............................................ 123
TO REGISTER NAME ON ONE-TOUCH SPEED CALLING KEY ..... 124
TO ORIGINATE A CALL USING
SPEED CALLING - STATION/GROUP .............................................. 126
TO ORIGINATE A CALL USING SPEED CALLING - SYSTEM......... 126
ONE-TOUCH SPEED CALLING
SETTING USING SPD SET KEY ..................................................... 127
TO EDIT THE REGISTERED DATA ................................................. 129
ACCOUNT CODE ............................................................................. 132
FORCED ACCOUNT CODE............................................................... 132
AUTHORIZATION CODE ................................................................... 132

iii
VOICE CALL ..................................................................................... 133
TO ANSWER A VOICE CALL Hands-Free ....................................... 134
AUTOMATIC INTERCOM................................................................... 134
MANUAL INTERCOM......................................................................... 135
DIAL INTERCOM .............................................................................. 136
CONFERENCE ................................................................................. 137
TO SWITCH A CALL WITH TRANSFER KEY .................................. 137
TO ANSWER A CAMPED-ON CALL.................................................. 138
CALL WAITING - ORIGINATING........................................................ 138
CALL PARK ...................................................................................... 140
CALL PICK-UP (GROUP)................................................................... 141
CALL PICK-UP (DIRECT)................................................................... 142
OUTGOING TRUNK QUEUING ......................................................... 142
OFF-HOOK TRUNK QUEUING.......................................................... 142
EXECUTIVE OVERRIDE.................................................................... 143
REDIAL ............................................................................................... 144
LAST NUMBER REDIAL .................................................................... 145
CALL FORWARDING - ALL CALLS ................................................... 146
CALL FORWARDING - BUSY LINE ................................................... 147
CALL FORWARDING - DON’T ANSWER .......................................... 149
LOGGED OUT IP STATION - CALL DESTINATION ......................... 150
CALL BACK ...................................................................................... 152
TO SAVE AND REPEAT A NUMBER ................................................ 152
TO LEAVE A MESSAGE .................................................................... 153
TO ANSWER A MESSAGE ................................................................ 154
VOICE MAIL SYSTEM........................................................................ 155
MEET-ME PAGING ............................................................................ 155
PAGING TRANSFER.......................................................................... 156
BOSS/SECRETARY TRANSFER....................................................... 157

iv
BOSS/SECRETARY - MW LAMP CONTROL .................................. 158
BOSS SECRETARY OVERRIDE ....................................................... 159
DO NOT DISTURB ........................................................................... 160
CALL REDIRECT .............................................................................. 161
PRIVACY .......................................................................................... 162
PRIVACY RELEASE........................................................................... 163
PHONEBOOK ................................................................................... 164
CALL HISTORY ................................................................................ 174
6.DIRECTORY OPERATION
TO ADD NEW DATA ......................................................................... 178
TO CHANGE GROUP NAME ............................................................ 186
TO FIND REGISTERED DATA........................................................... 188
TO MAKE A CALL FROM DIRECTORY............................................. 202
TO ADD PREFIX TO NUMBER ......................................................... 203
TO EDIT DIRECTORY DATA ............................................................ 206
TO DELETE ALL DATA ..................................................................... 207
TO DELETE SPECIFIC DATA ........................................................... 208
7.CALL HISTORY OPERATION
FOR DT830 SERIES .......................................................................... . 210
TO VIEW CALL HISTORY ................................................................. 210
TO MAKE A CALL FROM CALL HISTORY ....................................... 211
TO ADD CALL HISTORY DATA TO DIRECTORY ............................ 212
TO EDIT DIRECTORY DATA FROM CALL HISTORY ...................... 214
TO DELETE ALL DATA ..................................................................... 217
TO DELETE SPECIFIC DATA ........................................................... 218
FOR DT430 SERIES .......................................................................... . 219
TO VIEW CALL HISTORY ................................................................. 219
TO MAKE A CALL FROM CALL HISTORY ....................................... 222

v
TO DELETE ALL DATA ..................................................................... 223
TO DELETE SPECIFIC DATA ........................................................... 224
8.SPECIFICATIONS
TECHNICAL SPECIFICATIONS......................................................... 225
MENU LIST
MENU LIST FOR DT830 SERIES ...................................................... 227
MENU LIST FOR DT430 SERIES ...................................................... 238
WEB PROGRAMMING
OUTLINE ............................................................................................ 239
TO LOGIN........................................................................................... 240
TO LOGOUT....................................................................................... 242
HOW TO OPERATE ........................................................................... 244
APPENDIX A OPTION DEVICES
SMART DEVICE INTEGRATION ....................................................... 245
TERMINAL MODE .............................................................................. 248
OTHER FEATURES ........................................................................... 251
APPENDIX B HEADSET OPERATION
ATTACHING THE HEADSET ............................................................. 252
TERMINAL OPERATION USING THE HEADSET ............................. 253
ADJUSTING HEADSET RINGER TONE VOLUME ........................... 254
HOW TO USE THE WIRELESS HEADSET ....................................... 254

1
1.
1. INTRODUCTION
FACE LAYOUT
ITZ-8LD-3 (DT830 Series) DTZ-8LD-3 (DT430 Series)
Scroll
Exit Help
Menu
HOLD Transfer Speaker
Recall Feature
Answer Mic
Redial
Scroll
Exit Help
Menu
HOLD Transfer Speaker
Recall Feature
Answer Mic
Redial

2
1.
ITZ-8LDG-3 (DT830 Series) ITZ-24D-3 (DT830 Series)
Scroll
Exit Help
Menu
HOLD Transfer Speaker
Recall Feature
Answer Mic
Redial
Menu
HOLD Transfer Speaker
Recall Feature
Answer Mic
Exit Help
Redial

3
1.
DTZ-24D-3 (DT430 Series) ITZ-12D-3 (DT830 Series)
Menu
HOLD Transfer Speaker
Recall Feature
Answer Mic
Exit Help
Redial
Menu
HOLD Transfer Speaker
Recall Feature
Answer Mic
Exit Help
Redial

4
1.
DTZ-12D-3 (DT430 Series) DTZ-6DE-3 (DT410 Series)
Menu
HOLD Transfer Speaker
Recall Feature
Answer Mic
Exit Help
Redial
HOLD Transfer Speaker
Exit Help
Recall Feature
Redial Conf
Directory
Mic
Message
Answer

5
1.
DTZ-2E-3 (DT410 Series)
HOLD Transfer Speaker
Recall
Feature
Redial Conf
Directory
Mic
Message
Answer

6
1.
KEYS AND PARTS
• KEYS AND PARTS ON ITZ-24D-3
Here explains keys and parts of DT Series taking ITZ-
24D-3 as an example.
(1) Call Indicator Lamp
Lamp at the top corner of the terminal Display
flashes when a call terminates to the terminal.
Also, when Voice Mail service is available, the
Lamp lights to indicate there has been a message.
(2) LCD
LCD (Liquid Crystal Display) provides the terminal
activity information plus date, time and Soft Key
Operation.
(3) Exit
To exit Menu or Help mode and go back to the
time display.
(4) Soft Keys
Any feature shown at the bottom of the LCD is
available. The appropriate feature key is displayed
on the screen according to the call handling pro-
cess.
(5) Help
Explanations of the Soft Keys can be called up on
the LCD by pressing this key.
(6) Programmable Keys
These keys can be programmed as Flexible Line
key/Programmable Feature Key by Telephony
Server administrator.
When Telephony Server administrator sets “One-
Touch Speed Dial key” on the programmable keys,
you can assign any numbers (ex. Telephone num-
ber, etc.) to the key (up to 32 digits).
* For the assignment of the keys, contact your
Telephony Server administrator.
** When two telephone numbers are assigned this
key which has a two-page memory (Page 0 and
Page 1) of “One-Touch Speed Dial key”, you can
switch the page with the PAGE key.
(15) (14) (13)
(2)
(3)
(5)
(4)
(6)
(10)
(11)
(1)
Menu
HOLD Transfer Speaker
Recall
Feature
Answer Mic
Exit Help
Redial
(7)
(8)
(9)
(12)

7
1.
(7) Recall
Press this key to finish the call and hear the dial
tone.
(8) Feature
Used to activate any features as terminal setup
functions (see FUNCTION KEY ACTIVITIES), and
to program One-Touch Speed Dial Keys.
(9) Answer
When LED on this key is lit, press this key to
answer a waiting call.
(10) Mic
Press this key to respond hands-free. LED on this
key lights during speaker phone operation.
(11) Menu
To access the local menus of DT830 Series, such
as Call History, Directory or Terminal Setting.
(12) Cursor
By using this key, the terminal user can access to
various features with a simple operation.
Also, this key is used as a cursor-movement key
on the Menu screen.
Details on Cursor key
(a) UP/DOWN
Used to adjust LCD contrast, speaker/receiver vol-
ume, and ringer volume.
• LCD Contrast:
Press the UP/DOWN key while an idle
state.
• Speaker/Receiver Volume:
Press the UP/DOWN key during a conver-
sation.
• Ringer Volume:
Press the UP/DOWN key while a terminal
is ringing.
(b) Redial
(Last Number Call, Speed Calling-Station/Group)
Press the key to activate redial feature. Press the
Redial key and scroll back through numbers that
have been dialed. When the desired number is
displayed, press the or # key to activate dialing.
Up Move the highlighted area one line up
the screen.
Down Move the highlighted area one line
down the screen.
Left Go back to the previous screen.
Right Go to the screen which corresponds to
the highlighted menu item.
Enter Go to the screen which corresponds to
the highlighted menu item.
Enter Key
(4-way Scroll DOWN key)
(4-way Scroll RIGHT key)
Directory key
(4-way Scroll UP key)
(4-way Scroll LEFT key)
Redial key
Volume (UP) key
Volume (DOWN) key
(a)
(b)
(a)
(c)
(d)

8
1.
(c) Directory
Pressing this key opens Directory menu. For
details on Directory service, see 6.DIRECTORY
OPERATION.
(d) Enter
DT830 Series/DT430 Series have a shortcut menu
for frequently-used features. Use this key to dis-
play the shortcut menu (see PROGRAMMABLE
FEATURE KEYS) and determine the selected item
in the menu.
(13) Speaker
Controls the built-in speaker which can be used for
hands-free dialing/monitoring.
LED on the key lights when the key is active.
(14) Transfer
Allows the station user to transfer established calls
to another station, without attendant assistance.
(15) Hold
Press this key to place an internal or external call
on hold.
• THE OTHER KEYS AND PARTS
Redial (only for DTZ-2E-3 and DTZ-6DE-3)
(Last Number Call, Speed Calling-Station/Group)
Press the key to activate redial feature. Press the
Redial key and scroll back through numbers that
have been dialed.
When the desired number is displayed, press the
or # key to activate dialing.
Conf (only for DTZ-2E-3 and DTZ-6DE-3)
Press this key to establish a conversation. LED on
the key lights when the key is active.
Directory (only for DTZ-2E-3 and DTZ-6DE-3)
Press this key to activate speed calling - system
feature.
Message (only for DTZ-2E-3 and DTZ-6DE-3)
Press this key to access the voice mail system.
UP/DOWN (only for DTZ-2E-3 and DTZ-6DE-
3)
Used to adjust the LCD contrast, the speaker/
receiver volumes, and a ringer volume.
• LCD Contrast:
Press the UP/DOWN key while an idle state.
• Speaker/Receiver Volume:
Press the UP/DOWN key during a conversa-
tion.
• Ringer Volume:
Press the UP/DOWN key while a terminal is
ringing.
Note:
A-law Countries [Europe, Australia, Russia, Latin
America, Middle Near East, other Asian nations]: #
µ-law Countries [North America, Hong Kong, Tai-
wan]:
Note:
DT830/DT430 support for a full duplex hands-free
mode. DT410 is a half duplex hands-free mode.
Note:
A-law Countries [Europe, Australia, Russia, Latin
America, Middle Near East, other Asian nations]: #
µ-law Countries [North America, Hong Kong, Tai-
wan]:

9
1.
MENU KEY
From key, you can use various application
features such as Directory and Call History.
To Display Menu List
STEP 1: Press key while indicating the current
time on LCD. The Menu List is displayed in
LCD. Use Cursor Key to select the desired
Menu Item. You can also select the Menu
Item directly using digit keys.
Main Menu for DT830 Series without XML
application
Main Menu for DT830 Series with XML application
Menu
Menu
History
Directory
Setting
Phone
Menu Item Digit key
to select Description
History
To view Call History. There
are two types of Call History
features. On the one hand,
the history data is stored in
the server (system) memory.
On the other hand, the history
data is stored in the memory
of the telephone (see 7.1FOR
DT830 SERIES in chapter 7
Call History Operation).
Directory
To use Directory features.
There are the following three
types of directory features.
• Personal Directory: Con-
trolled by telephone set. For
details, see 6.DIRECTORY
OPERATION.
• Phonebook: Controlled
by the system. For details,
see PHONEBOOK in chap-
ter 5.
• Corporate Directory:
Controlled by the external
XML server. For details,
please contact the system
administrator.
History
Directory
Setting
Portal
Service
1
2

10
1.
Service
To access external XML
server. For details, please
contact the system
administrator.
Note: This icon appears only
when XML service is used.
Setting
To control settings for ringing
volume, LCD display, and
Music on Hold.
For details, see SETUP
WITH MENU KEY FOR
DT830 SERIES.
Phone To switch from Main Menu to
the Portal screen or Phone
screen (time indication
screen).
• When Home URL is reg-
istered, Portal icon ap-
pears.
• When Home URL is not
registered, Phone icon ap-
pears.
For details, please contact
the system administrator.
Portal
XML-1
To display XML application 1
screen. History or Directory
screen being used is treated
as an application. This icon is
displayed when an XML
application starts with a new
window.
XML-2
To display XML application 2
screen. This icon is displayed
when an XML application
starts with a new window.
Menu Item Digit key
to select Description
3
4
5
6
7
XML-3
To display XML application 3
screen. This icon is displayed
when an XML application
starts with a new window.
Phone Soft Key 1 To switch from application screen to phone screen
(Time Indication screen).
Home Soft Key 2
XML application screen
registered in the home URL is
displayed. When the home
URL is not registered, Home
URL icon is not displayed.
Return Soft Key 4 To close the main menu and go back to the previous
screen.
Note:
A Portal screen is the home (entrance) screen of
the phone. When you use multiple XML applica-
tions, the URL that is registered as the home
URL is the Portal screen: this is where other XML
applications can be accessed.
Menu Item Digit key
to select Description
8

11
1.
Main Menu for DT430 Series SIMPLE OPERATION BY MENU KEY
AND CURSOR KEY
By using key and key, the terminal user can
access Call History, Directory and terminal settings
with simple operation.
As an example, the following operations show how to
access the Directory menu.
Menu Item Description
Call History To view Call History. For details, see
7.2FOR DT430 SERIES in chapter 7Call
History Operation.
Directory To use Phonebook function. For details,
see PHONEBOOK in Chapter 5.
Setting
To control settings for ringing volume, LCD
display.
For details, see SETUP WITH MENU KEY
FOR DT430 SERIES.
Note:
DTZ-6DE-3/DTZ-2E-3 does not have Menu key.
Note:
Unavailable Menu items are grayed out.
1
2
[Menu]
3
OKBack
Settings
Directory
Call History
1
2
3
Menu
GHI
9
WXYZ
#
Menu
Speaker
Answer Mic
Redial
Press Menu key
Press Directory key
2 Directory
1 Hisotry
[Menu]
2 System
1 Personal
[Directory]
3 Tool
Back OK
Up Down Back OK
Back OK