NEC NEAX 2000IVS2 User manual

NEAX 2000 IVS2
D TERM ® SERIES 75 TELEPHONES

LIABILITY DISCLAIMER
Liability Disclaimer
NEC (UK) Ltd. reserves the right to change the
Specifications functions or features at any time without notice.
NEC (UK) Ltd. has prepared this document for use by
Its employees and customers. The information contained
Herein is the property of NEC (UK) Ltd. and shall not
Be reproduced without prior written approval from
NEC (UK) Ltd.
Copyright 2001
NEC (UK) Ltd.

- KEYS AND LAMPS
FUNCTION KEYS
Answer
When LED on this key is lit, press key to answer a waiting call.
Conf (Conference)
Press key to establish a three- way conversation. LED on key lights when key
Is active.
Feature
Used to activate terminal setup functions and to program One- Touch
Speed Dial/ Feature Keys.
Hold
Press key to place an internal or external call on hold.
Redial
Press key to activate Last Number Call redial and Speed Calling.
Recall
Press key to terminate established call and resize internal dial tone.
Speaker
Controls the built- in speaker which can be used for Hands Free
Dialing /monitoring. LED on key lights when key is active.
Transfer
Allows the station user to transfer established calls to another station
without attendant assistance.
UP/ DOWN
Used to adjust LCD contrast, speaker / receiver volume, and ringer volume.
LCD Contrast:
Press UP/DOWN key while idle.
Speaker / Receiver Volume:
Press UP/DOWN key during conversation.
Ringer Volume:
Press UP/DOWN key during ringing.

- PROGRAMMABLE KEYS
These are examples of D term ®features available by pressing the programmable
Keys. A PBX system administrator must program keys.
AICM (Automatic Intercom) Press key to activate Automatic Intercom.
CB (Call Back) Press key to activate.
DICM (Dial Intercom) Press key to activate Dial Intercom.
DND (Do Not Disturb) Press key to activate or cancel Privacy feature.
FD- A (Call Forwarding - All Calls) Press key to activate, verify or cancel Call
Forwarding All Calls Feature.
FD- B (Call Forwarding - Busy) Press key to activate, verify or cancel Call Forwarding -
Busy feature.
FD- N (Call Forwarding - No Answer) Press key to activate, verify or cancel Call
Forwarding - No Answer feature.
FD- DS (Call Forwarding - Destination Set) Press key to activate Call Forwarding I’m
Here.
FD- DC (Forward Destination - Cancel) Press key to deactivate Call Forwarding I’m
here.
MICM (Manual Intercom) Press key to activate Manual Intercom.
S& R (Save and Repeat) Press key to store a number or redial a stored number.
SECONDARY APPEARANCE (Sub line) An extension key, other than the primary
extension.

- SOFT KEYS (FACTORY FEATURES)
Mic (Microphone)
Press the Soft Key below “Mic” to activate or deactivate the Microphone.
The Mic LED will illuminate when Mic is on.
Help
Press the Help Key. Press desired Soft Key for helpful information about that
Key.
Exit
Press the Exit key to exit the Help program.
S& R (Save & Repeat)
Press the Soft key below “S& R” to enable dialed numbers to be stored.
PICK (Call Pick- up)
Press the Soft Key below “PICK” to invoke the Call Pick- up - Group/ Direct
Feature.
FDA (Call Forward - All)
Press the Soft key below “FDA” to invoke the Call Forward - All feature.
FDN (Call Forward - NANS)
Press the Soft key below “FDA” to invoke the Call Forward - All feature.
DND (Do Not Disturb)
Press the Soft key below “DND” to activate or deactivate the Do Not
Disturb feature.
1
99

- SOFT KEYS
TO USE THE SOFT KEYS
Four soft keys are indicated in the LCD according to the status of the
Terminal.
Press the SCROLL (>>>>) key to scroll the display to show the desired
Key if there are other functions available.
Press a desired key under the indicated 4 Soft Keys on the LCD.
The service feature of the pressed Soft Key is operated.
TO USE THE HELP KEY
Press the HELP key followed by the Soft Key.
Explanation of the pressed Soft Key pressed is indicated on the LCD.
Press the EXIT key to leave HELP.
LAMPS
Call Indicator Lamp
Lamp at top corner of D term ®flashes when a call terminates to the terminal.
Lamp lights steadily when a message has been left.
LCD
Liquid Crystal Diode (LCD) display provides D term ®activity information plus
date, time and Soft Key operation.
LED
Some function keys have a built- in Light Emitting Diode (LED) that lights or
flashes according to the activity of that function key.
MIC Lamp
Lamp displays the status of the built- in microphone used for hands free
operation.
FEATURE KEY ACTIVITIES
Feature + 1 = Turns microphone on or off.
Feature + 3 = Selects ringer tone.
Feature + 4 = Adjusts transmission level.
Feature + 0 = Activates ringer. (dependent on System Programming)

- FEATURE KEY
MICROPHONE ON/ OFF
The MIC lamp shows the status of the built- in microphone.
To change microphone status
Press Feature and 1 to turn the microphone from on to off, or from off to on.
TO SELECT RINGER TONE
The D term75 has 3 kinds of ringer tones that you can select.
Press Feature and 3.
The LCD displays the selected tone
Tone No. Frequency Modulation
(Hz) (Hz)
1 480/ 606 16
2 480/ 606 8
3 1285/ 1024 16
TO ADJUST RINGER TONE NOTE: Access to feature is based on data assignment.
Press Feature and 3.
Ringer activates.
The LCD displays the selected tone
Press 3. Next tone is selected.

- PHONE FUNCTIONS
TO PRESET RINGER VOLUME NOTE: Access to feature is based on data assignment.
Press Feature and 0. Ringer activates.
Press UP/DOWN Key. Ringer volume decreases or increases.
Press Feature Key to stop ringing.
TO ADJUST TRANSMISSION/ RECEIVING VOLUME
(DURING VALID CALL)
Press Feature and 4. The Transit Volume increases.
Press Feature and 4 again. Transit Volume returns to normal.
TO ORIGINATE AN OUTSIDE CALL VIA
EXTENSION LINE KEY
Lift handset or press Speaker key, receive dial tone.
Dial the outside line access code, e. g. 9.
Dial desired telephone number.
Use handset or MIC to converse.
TO ORIGINATE AN INTERNAL CALL
Lift handset or press Speaker key.
Receive dial tone.
Dial desired station number.
Use handset or MIC to converse.
OUTSIDE LINE APPEARANCE
TO ORIGINATE
Press the Outside Line Appearance key.
Lift handset or press Speaker, receive dial tone.
Dial the desired number.
TO ANSWER
Press the flashing Line Appearance key (ringing and flashing LED alert
user to incoming call).
Lift handset or press Speaker.
Speak with incoming party.
TO ORIGINATE A CALL USING

ONE- TOUCH BUTTONS NOTE: With DTP- 32D
Press desired Speed Call button, or press Speaker and Speed Call.
TO PROGRAM NOTE: Available only on D term stations with speed calling keys.
Press Conf button. Conf flashes.
Press desired One- Touch button, Speaker button LED lights steady.
Enter desired station number, feature code or outside access code and
telephone number. Display indicates digits dialed.
Press Conf again, to save the entry.
SET
TO VERIFY
Press Conf button.
Press desired One Touch button.
Display indicates digits programmed.
NOTE: When a station number is programmed on a one touch button, the associated LED will light
when that station is in use. (Available for 32D terminals only).
AUTOMATIC IDLE RETURN
Press Speaker key. Receive dial tone.
Dial desired number.
– Or –
Press One Touch key.
When called party answers, converse.
When called party hangs up,
Your D term automatically returns to idle.
TO ORIGINATE A CALL USING SPEED
CALLING (INDIVIDUAL STATION)
Press the Redial button.
Enter via dial pad the desired speed calling number (00- 99).
NOTE: Access to feature is based on data assignment.

- ACCOUNT CODES
TO ENTER
Lift handset or press Speaker, receive dial tone.
Enter feature access code *20 receive service set tone.
Enter Account Code (up to 10 digits).
Receive dial tone and dial-desired number.
TO ENTER ACCOUNT CODE AFTER
AUTHORISATION CODE
Lift handset or press Speaker receives dial tone.
Enter feature access code *21 for Authorization Code receives service set tone.
Enter Authorization Code receive second service set tone.
Enter Account Code, receive dial tone, and dial desired number.
FORCED ACCOUNT CODE
Lift handset or press Speaker, receive dial tone.
Enter feature access code *30 receive service set tone.
Enter Forced Account Code (up to 10 digits) receive dial tone.
AUTHORISATION CODE
TO ENTER WITHOUT ACCOUNT CODE
Lift handset or press Speaker, receive dial tone.
Enter feature access code *21 receive service set tone.
Enter Authorization Code (up to 10 digits).
Receive dial tone, dial desired number.

- VOICE & TONE OPTIONS
VOICE FIRST/ TONE FIRST
Allows incoming station calls to your D term ®to either ring or go to voice announcement.
Press Speaker. Receive dial tone.
Dial Voice/ Tone access code *78,
LED Display shows the current mode you should receive a feature dial tone.
Press *, LED display shows mode
Change receives feature set tone.
NOTE: Each time * is pressed, you alternate between TONE and VOICE.
ORIGINATING A VOICE CALL
Lift handset.
Dial desired station number.
Press Voice Key or press 1.
Speak to called party.
TO ANSWER A VOICE CALL HANDS FREE
Receive incoming Voice Call.
Press MIC Line Key or Feature and 1. Mic LED lights.
Respond hands- free.
NOTE: If privacy is required, lift handset.
(Time Display)
TONE
(Time Display)
VCL 2000
(Time Display)

- INTERCOM OPTIONS
AUTOMATIC INTERCOM NOTE: Access to feature is based on data assignment.
TO INITIATE
Lift handset or press Speaker key.
Press AICM key.
Tone burst is sent.
TO ANSWER
AICM key lights green indicating
On receiving an incoming intercom call.
Voice Call alert tone is heard.
Press AICM, lift handset or press Speaker.
MANUAL INTERCOM NOTE: Access to feature is based on data assignment.
TO INITIATE
Lift handset or press Speaker,
Press MICM key, tone burst is sent.
Each press of MICM key sends tone burst.
TO ANSWER
MICM key flashes, indicating
Incoming call. Tone burst is heard.
Press MICM.
Lift handset or press Speaker, LED lights solid green.
If called station is engaged in a non- intercom call, the station may
Press MICM after placing original caller on hold (with Hold key).

- CALL OPTIONS
TO PLACE A CALL ON EXCLUSIVE HOLD
Press Hold twice. Line appearance indicates interrupted wink.
NOTE: If held line appears on other Dterm stations, LED remains steadily lit red.
TO RETRIEVE
Lift handset or press Speaker.
Press held line. Use handset to converse.
NOTE: Only D term ®that set Exclusive Hold option can retrieve the call.
IF UNANSWERED
After preprogrammed time, Automatic Recall is initiated.
Visual and audible signal (rapid flash and ring burst) is sent to station
which placed call on Exclusive Hold. Recall shows as a flashing green
LED on your phone, and solid red on other phones with same line.
NOTE: Exclusive Hold excludes any other phone from picking up your held call. Exclusive Hold shows
as a flashing green LED on your phone. The same line on other phones appears as a solid red LED.
TO TRANSFER A CALL
After conversing, ask party to hold.
Press Transfer. Receive interrupted dial tone.
Dial destination station’s extension, hang up or wait for answer.
NOTE: “TRANSFER” is only displayed when “TAPI” mode is enabled for your extension.
EHOLD 2001
CONFERENCE
With call in progress, ask party to hold.
Press Transfer to receive interrupted dial tone.
Dial desired number.
After call is answered, press Conf, Conf LED lights.
Three- way conference is established.
If one party hangs up, other two remain connected. Conf LED goes out.
TO ESTABLISH A BROKER CALL
While engaged in a call and wishing to consult a third party, press
Transfer. Caller is automatically placed on hold.
Dial desired party to consult.
Press Transfer to return to original caller. Third party is automatically placed on hold.
Repeated depression of the Transfer button allows you to alternate between calls.

NOTE: The display indicates connected station or outside line at any given time.
CALL BACK (STATION)
Lift handset or press Speaker.
Dial desired station number and receive busy tone or ring back tone.
Press Call Back or dial 2 and receive service set tone.
Restore handset.
When busy station becomes idle or the station that did not answer initiates or answers a call
or accesses a feature and then becomes idle, the setting station is alerted by ring and
flashing LED.

- CALL OPTIONS
TO ANSWER A CAMPED- ON CALL
While engaged in a call, receive the camp- on indication (one short tone
burst). Answer LED flashes.
Press Answer. Call in progress is placed on hold.
Connection to camped- on call is established.
Press Answer to return to original call.
Camped- on call is placed on hold.
Repeated depression of the Answer button allows you to alternate between calls.
Display indicates connected station or trunk at any given time.
TO SET CAMP- ON
(TRANSFER METHOD)
With call in progress, ask party to hold. Depress Transfer button,
Feature dial tone is heard.
Dial desired station number and receive busy tone.
Dial 4 and receive service set tone. Camp- on tone (2 tone bursts) is sent to busy station.
Restore handset.
CAMP- ON (CALL WAITING METHOD)
Example: Station 2000 is in conversation with 2008. Station 2001 dials
2000, receives busy. Station 2001 can notify station 2000 that call is waiting.
DDD 3
(Time Display)

- CALL WAITING
TO ACTIVATE CALL WAITING
(STATION 2001)
Station 2001 press Speaker.
Receive dial tone.
Dial 2000 and receive busy.
Press Transfer receive feature dial tone.
Dial Camp-on (call waiting) access code *13.
TO ANSWER CALL WAITING (STATION 2000)
Hear burst of tone. LCD display indicates CW and Answer button flashes.
2000 presses Answer button and converses with station 2001.
NOTE: Station 2000 can alternate between the two parties by pressing Answer button.
CALL PARK
TO PARK A CALL FROM TERMINAL WITH LCD
While connected to a station or trunk, press Transfer and dial the Call Park access code
*08, or press Call Park key.
LCD Display shows HLD = (part location Number NN = 00 - 19).
TO PARK A CALL FROM TERMINAL WITHOUT LCD
With a call in progress, press Transfer and dial the Call Park access code *08 or press Call
Park key.
Dial Call Park location number (00 - 19) and receive service set tone (If park location is busy,
dial the next location number).
Restore handset.
(Time Display)

TO RETRIEVE A PARKED CALL
Dial Call Park local retrieval access code #08 and parked call location number (00- 19).
Station user is connected to parked call.
CALL PICK- UP (GROUP) NOTE: Access to feature is based on data assignment.
WHEN EXTENSION WITHIN YOUR PICK- UP GROUP
RINGS
Lift handset.
Press Call Pick- up or dial Call Pick- up access code #8
(May be stored on one- touch speed calling key).
Connection to calling party is established.
CALL PICK- UP (DIRECT)
Lift handset.
Press Call Pick- up Direct. Lift handset. Key or dial Call Pick- up Direct access code #2
(May be stored on one- touch key).
Dial extension number to be picked up.
Connection to calling party is established.

- QUEUING OPTIONS
OUTSIDE LINE QUEUING
(FROM EXTENSION DIAL TONE)
IF OUTSIDE LINE IS BUSY
Press Speaker or lift handset dial outgoing access code (e. g. 9).
Receive Busy indication. Press Call Back key. Call is placed in queue
for next available Outside Line. Replace handset.
When Outside Line is available.
Ringing and flashing red LED alert setting station.
Press Speaker or lift handset. Dial tone is heard. Dial desired number.
(No outgoing access code needed).
EXECUTIVE OVERRIDE
IF CALLED STATION IS BUSY
Press Override key and converse.
NOTE: Interrupted parties receive warning tone.

- MISCELLANEOUS
REDIAL (LAST NUMBER REDIAL)
TO REDIAL THE LAST NUMBER DIALED
Press Redial key. Receive special dial tone.
Press */#. The last number dialed will be redialed and displayed.
NOTE: Each time the Redial key is pressed the numbers dialed for the last five calls are displayed sequentially.
CALL FORWARDING – ALL CALLS
TO SET
Press Speaker. Receive dial tone.
Press FD- A, or dial Call Forwarding - All access code *01. Receive special dial tone.
Dial destination station or external telephone number. Wait for service set tone.
FWD LED lights (at your station if FD- A key was used).
Press Speaker. Call Forwarding for all calls is set.
TO VERIFY (WITH DISPLAY DTERM)
Press Speaker. Receive dial tone.
Press FD- A, or dial Call Forward - All access code *01.
Display indicates destination number of call forward.
TO CANCEL
Press Speaker. Receive extension dial tone. Press FD- A plus * or dial Call
Forwarding cancel- code #01. Receive Service set tone. LED goes out at your station.
Press Speaker.
CALL FORWARDING– BUSY
TO SET
Press Speaker. Receive dial tone.
Press FD- B or dial Call Forwarding – Busy access code *03. Receive special dial tone.
Dial destination station or external telephone number. Wait for service set tone.
FD- B LED lights (at your station if FD- B key was used).
Press Speaker. Call Forwarding – Busy is set.
TO VERIFY (WITH DISPLAY DTERM)
Press Speaker. Receive dial tone.

Press FD- B or dial Call Forwarding - Busy access code *03.
Display indicates destination number of call forward.
TO CANCEL
Press Speaker. Receive dial tone.
Press FD- B plus * or dial Call Forwarding – Busy cancel code #03.
Receive service set tone. LED goes out at your station
Press Speaker. Call Forwarding is cancelled.
CALL FORWARDING – NO ANSWER
TO SET
Press Speaker. Receive dial tone.
Press FD- N or dial Call Forwarding–No Answer access code *02. Receive special dial tone.
Dial destination station or external telephone number. Wait for service set tone.
FD- A LED lights (at your station if FD- N key was used).
Press Speaker. Call Forwarding – No Answer is set.
TO VERIFY (WITH DISPLAY D TERM)
Press Speaker. Receive extension dial tone.
Press FD- N or dial Call Forwarding - No Answer access code *02.
Display indicates destination number of call forward.
NOTE: Call Forwarding for Busy and No Answer may be combined depending upon system programming.
CALL FORWARDING – I’M HERE
Press Speaker. Receive dial tone.
Press FD- DS or dial Call Forwarding – I’m Here access code *04.
Receive special dial tone.
Dial station number to be forwarded to this line. Wait for service set tone.
TO CANCEL
Press Speaker. Receive dial tone.
Press FD- DC or dial Call Forwarding - I’m Here cancel code #04.
Dial station number to cancel.
Press Speaker. Call Forwarding Destination is cancelled.
TO SAVE AND REPEAT A NUMBER
TO SAVE
Press Speaker.