NEC Xen Master User manual

NEC
digitol
telephone
userguide

XenDigitalTelephones .
........
xcn Protessional
t6 line displav
with 16DSS/BLFOne
TouchKeYs
2. Linekeys^eatureAccess
(eys
3. Dialpad/DedicatedFunctiot (eys
ri. Microphone
andMictoPhoneLED
6. LargeLED
(360'vhual RingIndicaio!)
7. AlphanumeicDisplay
!o- Builtin Headsei
Jack
xen Talk8lin6 non display {""1:"{s:
Xen
Exec15line display
<a;o;o.
121X"":""

Xe,,6
Ceneral
In{ormation
Answeringcalls
Makingcalls
Microphone
Conirol
Handsfreecalls
Placingacallon
Hold
Accountcode
Forced/Verified
DIsAPassword
ACD/UCD
Volumecontrol
tuogramming
IeatureAccess
Keys
oneTouch
Keys
Chatacter
EntryCodes
TableofContents
TransferrinoCalls
Conference
Call
Paik
- System
Staiion
Busy/NoAnswer
O
outside
callDialling
option,
, .*XXffi
callPickup
Paging
Background
Music
callFovarding
calltorwarding
Destination :
customised
Message
.
Stalion
outgoing
Lockoul -,
Accouni
codeEntry I
Quick
EntryCuide
Quick
Reference0rride
Pages6 - 7
Pages
rrr
- 15

$D Indications
Heldcall
- You'lelelhone
Heldcall
- otherielephone
callin progress
xold
recall
lncom'ng
irt€rcorn,
TIELite
orDIDCall
MessagelromAitendant
DNDSet
slowrlashing
Red
steadyCr€en
sleadyRed
hlemiitent
Flashingcieen
Rapid
FlashingRed
slowflashingCreen
slowflashingRed
Iamp status
sieadyRed
FlashingRedconf
LED
General
Infotmation
Thefollov,/ingshould
beconsideredwhen
reviewing
ihis
User
cuide:
- Instruclionsare
provided
tor
ihexendigitaltelephones
(DTU-type).
when
usingaRanger
seriesdigiialtelephone
(ETU-tyPe),
notethataNs:answet
TR}:Transler,
sPxR:speaket,CN!:conI,
INC:F€a{ure,
INDJSPD=nedial.
r Alloperational
instructionsassume
PrimeLinePickup
isassignedtointercom
dialtone,
RingingLine
PreferenceisassignedtoalltelePhones,acall
Appearance
andcallAriival
keyhasbeenassigned
toalldigitaltelephones
andonly
asingleienani
hasbeenassignedinihesystem.
- Allaccess codeslisted
aresiandard;sornernayvary
basedonsysten
assignment.
Pleaseconsult
your
authoiised
NEcDealerfotlhe
accesscodes
applicable
toyour system.
r Access
iomanyI€atuies
isbasedonsysiem
assignmenis.
Notallfeatures
maybe
availablefrom
your
lelephone.
r lelephones
equippedwith
displayswillplovide
usefulcall
ptocessing
informaiionsuch
asdigiisdialled,
recallindicaiions,
featureconfirmation,
eic.xendigital
ielephones
(DTU-type)
alsoshow
featuresaccessible
byihe
softkeys.
lntemillenlFlashing
Red
Intemillent
FlashingRed
slowFlashingRed
::'
Heldcall
-2

AnsweringCalls
RingingCalls
r tiftHandset
r Converse
Note:whenassisnedlhedelayedringing
feature,inconinqcallswilltitsl ringata
primarystation.
fthe callisunanswered
afterapreprogrammedtine intewal,callswill
alsoringattheassigredsecondaiy
statior.
RingingcaUs
To
AcallArriva:
Key
- tift handset
r Convelse
Note t: ACallArival keynust beassigned
to appearandnng al aLinex€y/Ieature
Note2:AcallAppe.rance
keynust beavailaueioatsweran
incomingoutsidecall.
Voice
Announce
calls
r tnswe microphone
(MIc)tEDislit
r Adiust
sDealcrvolumelorYas n€eded
- Respond
handsfree
Note:Thehands€t
naybeusedalanyiimeduing
theconversaiion
camp-on
(call
waiting)
Receivecamp-on
tonewhileon
anothercall
- Replacehandset
to disconnect
presentcalloR
pressllold and
press
the
Hookswitch
toconverse
withsecond
Party.
CallAlert Notification
Withacall
inprogress
r ReceiveCall
AlertNotification
- PressHold,converse
withsecond
paty

lilaking Calls
Inlefnal calls
r Lifthandset
- Dialstation numberor"9" foytheattendant
(orreception)
oR
pressFealureAccessxeyoronefouch Key
programmedfor
DirectStation
Sel€ction
r Voiceannounce
afiertone
burstorwaitforringing callio beanswered.
Noter:When
callingadigilallelephote,
diallingIalterihestation
nunber\rillchange
ringingtovoiceor
voiceioringing.
Note
2:Tadnecllyaccessa
pe$onalvoicernailboxon
thexenMailsysien,dial
T
after
dialling
thestalionnumber.
oulside
Calls
r tift hdndset
r Dialtrunkaccess codei.eo
oR
pressidleoulsidetine xey
r Dialielephone
number
r converse
PreseiDialling
r Dialthedesired number
r Lilt
handset
r convene
Lastco/PBx
Number
Redial
r Lifihandset
r PressRedial
- DialtastNumber
Redialcode
#
r converse
spe€d
Dial-Using
TheRedial
(LNR/SPD)
key
r tift handset
- PressRedial
GNR/SPD)
and
dialspeedDialMemory
location:
station
speed
Dial 80-99
System
speed
Dial oo-79
oR
press
leatureAccess
*eyorone
TouchKey
programmed
for
stalion
speedDial
r Converse
speed
Dial
- using
The
softkeys
- PressihesYs.orsrA.softkev
(A)
(system
orslation
speedDial
lespeciively)
Conlinued
next
Page

- Press
the
Up
orDOWN
softkey
(6), repeatedly
untilthe desired
name/nurnber
isdisDlaved_
r To
search
alphabetically
(optional
step):
Press
the
dialkeyshowing
thelint ietter
ofthename
io bedialled
coniinue
io.press
ihisdlall.ey
unrilthe
deslred
lefler
isdisplayed
_ -,press,r
to
dlsptaythe
tirst
match
correspondjng
the
chosenleiter
r Lllthanclsel
to
dial
the
displayed
ndme/numDer
Trunk
Queuing
Afier
didllingtrunk
dccess
codeorpressing
dbusyLine
Key
and
receiving
a
linebusy
indication:
- Dial
irunk eueue
setcode
78
- Replace
hanclsei
Note:
When
alineis
avajlabte,yourietephone
wiltring:
lifihandsetand
ptace
calt.
Microphone
Control
- Press
leafure
- DialMIC
On/Off
coder
Noie
r:Lit
MICtEDindicates
MICon
Note2:
MIcoN/ort key
rnaybe
assjgnedroaFeaiureAccess
Key
orOneTouch
(ey
Igli ?1!1l{k19.gl.Fdi"l,drhe,
than
handsrree.
rhe
h"ndser
microphone
wi
be
nured
andthe
MIcllD wrllflash
Handsfree
Calls
- Press
Speaker,IED
Iights
r Ensuye
MICIED
islit
r Hace
intemal
oroutside
call
E Convetse
r Press
Speaket
todisconnect
call
[ote: Ihehandsetmay
beused
aianyrime
dudnqrne
conversahon.
roresume
Iandsfree
operation
oriornonitor
acatt,
press
Spe.Ier
(LrD
tjghrs)
andreptace
hanrtser.
Placing
ACall
Onllold
Non-Exclusive
Hold
Wiih
acallinprogress:
r Press
Hold

Placrng
Acall
0nHold
(continued)
Exclusive
Hold
With
acallinprogress:
r PressFeature
- PressHold
Note
r: ToFrrieve
aheld
call,preslhe
fldshrnq
Lrne
Key,callAppeara.ce
reyor
Con,
key
{for
lnle,nalcalls)
Note,2:
callonNon+xclusive
Hotd
(an
be,er eved
fromany
drgiral
tetephone
wrrhrhe
held
I'neappealance
orcallAppearance
key.
Note
3:Afts aprepogranmed rime.
lhe
hetd
caltsrltrecal ro
the
onainarind
srauon.once
In
areca
cond.lron.
Erctusivety
Held
calts
canbe
revievio
Jron.anv
srdronkllh lhe
hetdtine
apoea,ance
or
callAppearancekey.
Traasferring
Cails
Using
Manual
Dial Using
Direct
Siation
with
a
callin
progress Selection(DSS)
-. Press
fransfer Witha
callinprog.ress
r Dialsiation
number r press
Transtea
r Announce
call
(optional) r press
programmedDss
- Replace
handset r Announci
call
(optional)
_r Replacehands€t
l'loler:Ifthecalled
starjonrsbusy.
reptace
handser
,ojnjriare
acamp-on.
Unanswerert
canp-ons
andunscieened
tdnsrers
wjttrecallro
th€
aiienddnr
tetepione.
A{re,
aruw{ing_,he
r(all, p'€ssinsreatue
86wr ransfe,
rhe
callrorhi personatvoice
mailbox
ofthestatioo
numbe,d,alled
loo:;
i:Jo reiumtotheonsinalpany,
press
llashins
rine(ey. callAppealance
key
or
Note
3:
A
Fe.tur€
Access
xeyorone
TouchXey
maybeassigned
forDSs.
Nole
r,:Toiransfer
acall
direcUytoapersonatvoice
naitbox,
dial
T
afte!
dialljngthe
ConJerence
with
acallinprogress
- Press
Conf
second
call
(internal
orextehal)
to eslablishconlerence
ove
procedurelo
add
anaddiiionalpany.
(Max, outsidepartiet_
ruised
confer4ce
maybe€siablished
bypress'ng
rhe
confkey
agair,
nfterthe
conferenc!has
beenestdblisheii.
Thepafiiesn.f
i""ti""-"r".i""!i,Jii
Drivate.
Pressihe
flashinoConfkevtor-.turnr;rh..".."^.-^"
private.
Pressihe
flashins
contl"v r. ."turn
t" tt" ionuul,"i.,.
I
_6

Iot€: Ifthe
dialledcall
park
locarionis
!usy,dialanorher
cal park
Iocalion
(o-9)
CallPark
- System
Set
Wthacall
inprogress
- PressTEnsfer
- Dial
Call
parkset
code
4*
r Dial
Callparklocation
o-9
r Replace
handset
Retrieve
From
anystation
- tifi handset
r Dial
CallPark
Retri€val
code
4#
r Dial
CallPark
Location
o-9
- converse
Withacallinprogressi
- Receive
toneoverride
signall
PressHold
When
cdllingabusy
digiial When
bothtelephones
areidle
ielepione originating
telephone
rings
r DialAulomdiic
Callbdck
codeo - Lilthandset
r Replace
handset - Callisplaced
automatically
Slation3usy/No
Answer
Options
AuiomaticCallback
Set
Callback
Request
sel
When
callingabusy
or
unanswered
digitaltelephone
r DialCallback
Requestcode
#
r Replace
Handset
Receive
displayand/or
!eature
tEDmessage
indicaiion
I
r Li{thandset
r Dial
#;requestoriginator
is
aulomatically
called
- Repeataboveprocedure
to
respondtoaddilional
m€ssages
Note:
callbackmesdqes
areautomatically
cancelledoncetheoriginatjng
stat'onis
called.
Tone
Override
Set
Whencalling
abusydigiial
ielephone:
- DialTone
Ovefiidecode
*
to
sendtone r converse
wiihsecond
pa y
- Wait forsignalled
party
toanswer
llfhandsfree,avisual
indicationonly
(*) willbe
provided
onthe
telephone'$
display.
Note:
AnovenideTonewill
besenteachtjme
"*" ispressed_

Station
Busy/No
Answer
Options
(continued)
Step
Call
When
calling
a
busytelephone
r Dial2
toadvance
to
thenext
station
number
inthat
ro,s
group
Voice
Over
O:iginale
When
calling
abusy
telephone:
- Dial
Voice
Over
code6
I Announce
message
Answe. whispetpage
with acallin pyogyess: with; calli; progress:
- Receive
Voice
Over - Receive
Voice
Over
announcement cnnouncemenr
-r PressIlold r press
Feature
r Converse
withVoice
Over r Dial
65
originator r Conversewith
Voice
Over
r Press
Answetkey
toaltemate originator
whilemonitoring
betweenparties first
call
r press
Fealure
- Dial65
r Converse
withfirstcaller
while
l:;I:1,#
u"n"
o""'
NoterThe
Wh'sperPage
Acces
Codemaybeassignedro
aFeature
Access
Keyor
One
Outside
CallDialling Options
Save
ERepeat
Savl Repeat
Wilhanoriginating
oulside tift handset
callin progress: - press
Redial
- PressIeatute - Dial#;siorednumber
is
r Dial
9; callednumber
isstored dialled
- Replace
handsei