NEC UNIVERGE SL2100 Owner's manual

Programming Manual
GVT-010795-301-00 NA
ISSUE 2.0

Copyright
NEC Corporation reserves the right to change the specifications, functions, or features at any time
without notice.
NEC Corporation has prepared this document for use by its employees and customers. The
information contained herein is the property of NEC Corporation and shall not be reproduced without
prior written approval of NEC Corporation.
Windows is a registered trademark of Microsoft Corporation.
Copyright 2017 - 2019
NEC Corporation

TABLE OF CONTENTS
Chapter 1 Introduction
Section 1 BEFORE YOU START PROGRAMMING.......................................................... 1-1
Section 2 HOW TO USE THIS MANUAL........................................................................... 1-1
Section 3 HOW TO ENTER PROGRAMMING MODE...................................................... 1-2
Section 4 HOW TO EXIT PROGRAMMING MODE........................................................... 1-3
Section 5 USING KEYS TO MOVE AROUND IN THE PROGRAMS................................ 1-3
Section 6 PROGRAMMING NAMES AND TEXT MESSAGES......................................... 1-4
Section 7 USING SOFTKEYS FOR PROGRAMMING...................................................... 1-5
Section 8 WHAT THE SOFTKEY DISPLAY PROMPTS MEAN......................................... 1-5
Section 9 SYSTEM NUMBER PLAN/CAPACITIES........................................................... 1-6
Section 10 CONCEPT OF SLOT NUMBER...................................................................... 1-8
Chapter 2 Programming the SL2100
Section 1 PROGRAMMING YOUR SYSTEM.................................................................... 2-1
Program 10 : System Configuration Setup.................................................................. 2-3
10-01 : Time and Date....................................................................................... 2-3
10-02 : Location Setup....................................................................................... 2-8
10-03 : ETU Setup............................................................................................. 2-9
10-04 : Music On Hold Setup........................................................................... 2-15
10-08 : Pre-Ringing Setup................................................................................ 2-16
10-09 : DTMF, Dial Tone Detection Setup........................................................ 2-17
10-12 : CPU Network Setup............................................................................. 2-18
10-13 : In-DHCP Server Setup......................................................................... 2-21
10-14 : Managed Network Setup..................................................................... 2-22
10-15 : Client Information Setup...................................................................... 2-23
10-16 : Option Information Setup..................................................................... 2-24
10-19 : VoIP DSP Resource Selection............................................................. 2-27
10-20 : LAN Setup for External Equipment...................................................... 2-28
10-23 : SIP System Interconnection Setup...................................................... 2-30
10-27 : H.323 System Interconnection with Application Setup ....................... 2-31
10-28 : SIP System Information Setup............................................................. 2-32
10-29 : SIP Server Information Setup.............................................................. 2-33
10-31 : Network Keep Alive Setup .................................................................. 2-35
10-33 : SIP Registrar/Proxy Information Basic Setup...................................... 2-36
10-36 : SIP Trunk Registration Information Setup........................................... 2-37
10-37 : UPnP Setup......................................................................................... 2-38
10-39 : Fractional Setup................................................................................... 2-39
10-42 : Virtual Loop Back Port Setting............................................................. 2-40
10-45 : IP Routing Table Setup........................................................................ 2-41
10-46 : DT800/DT700 Server Information Setup............................................. 2-42
10-47 : Terminal License Server Information Setup......................................... 2-44
10-48 : License Activation................................................................................ 2-45
10-49 : License File Activation......................................................................... 2-46
10-50 : License Information.............................................................................. 2-47
10-51 : PRI (PRI/T1) Mode Selection............................................................... 2-48
10-52 : Free License Information..................................................................... 2-49
10-54 : License Configuration for Each Package............................................. 2-50
10-58 : Network Address.................................................................................. 2-51
10-60 : Audio Port Setup ................................................................................. 2-53
10-61 : Relay Port Setup.................................................................................. 2-54
ISSUE 2.0 SL2100
Programming Manual i

10-62 : NetBIOS Setting................................................................................... 2-55
10-63 : DHCP Client Setting............................................................................ 2-56
10-67 : SIP Stack Configuration Setup............................................................ 2-57
10-68 : IP Trunk Availability.............................................................................. 2-58
10-69 : UC Server General Settings................................................................ 2-59
10-70 : UC Server Voicemail Interface Settings............................................... 2-61
10-72 : Network Security Setup....................................................................... 2-62
10-76 : Push Notification Service Basic Setup................................................. 2-63
Program 11 : System Numbering............................................................................... 2-64
11-01 : System Numbering............................................................................... 2-64
11-02 : Extension Numbering........................................................................... 2-70
11-04 : Virtual Extension Numbering................................................................ 2-71
11-07 : Department Group Pilot Numbers........................................................ 2-72
11-09 : Trunk Access Code.............................................................................. 2-73
11-10 : Service Code Setup (for System Administrator).................................. 2-75
11-11 : Service Code Setup (for Setup/Entry Operation)................................. 2-78
11-12 : Service Code Setup (for Service Access)............................................ 2-82
11-13 : Service Code Setup (for ACD)............................................................. 2-86
11-14 : Service Code Setup (for Hotel)............................................................ 2-88
11-15 : Service Code Setup, Administrative (for Special Access).................... 2-90
11-16 : Single Digit Service Code Setup.......................................................... 2-92
11-17 : ACD Group Pilot Number..................................................................... 2-93
11-19 : Remote Conference Pilot Number Setup............................................. 2-94
11-20 : Dial Extension Analyze Table............................................................... 2-95
Program 12 : Night Mode Setup................................................................................ 2-96
12-01 : Night Mode Function Setup................................................................. 2-96
12-02 : Automatic Night Service Patterns........................................................ 2-97
12-03 : Weekly Night Service Switching.......................................................... 2-99
12-04 : Holiday Night Service Switching........................................................ 2-100
12-05 : Night Mode Group Assignment for Extensions.................................. 2-101
12-06 : Night Mode Group Assignment for Trunks......................................... 2-102
12-07 : Text Data for Night Mode................................................................... 2-103
12-08 : Night Mode Service Range................................................................ 2-104
Program 13 : Speed Dial......................................................................................... 2-105
13-01 : Speed Dialing Function Setup........................................................... 2-105
13-02 : Group Speed Dialing Bins.................................................................. 2-106
13-03 : Speed Dialing Group Assignment for Extensions.............................. 2-107
13-04 : Speed Dialing Number and Name..................................................... 2-108
13-05 : Speed Dial Trunk Group/Route.......................................................... 2-111
13-06 : Station Speed Dial Number and Name.............................................. 2-112
13-11 : Speed Dial Group Name.................................................................... 2-113
Program 14 : Trunk, Basic Setup............................................................................. 2-114
14-01 : Basic Trunk Data Setup..................................................................... 2-114
14-02 : Analog Trunk Data Setup................................................................... 2-118
14-04 : Behind PBX Setup............................................................................. 2-121
14-05 : Trunk Group....................................................................................... 2-122
14-06 : Trunk Group Routing......................................................................... 2-123
14-07 : Trunk Access Map Setup................................................................... 2-125
14-08 : Music on Hold Source for Trunks....................................................... 2-127
14-09 : Conversation Recording Destination for Trunks................................ 2-128
14-11 : ID Setup for IP Trunk.......................................................................... 2-129
14-12 : SIP Register ID Setup for IP Trunk.................................................... 2-130
14-18 : IP Trunk Data Setup.......................................................................... 2-131
Program 15 : Extension, Basic Setup...................................................................... 2-132
SL2100 ISSUE 2.0
ii Programming Manual

15-01 : Basic Extension Data Setup.............................................................. 2-132
15-02 : Multiline Telephone Basic Data Setup............................................... 2-134
15-03 : Single Line Telephone Basic Data Setup........................................... 2-141
15-05 : IP Telephone Terminal Basic Data Setup........................................... 2-144
15-06 : Trunk Access Map for Extensions..................................................... 2-148
15-07 : Programmable Function Keys............................................................ 2-149
15-08 : Incoming Virtual Extension Ring Tone Setup..................................... 2-156
15-09 : Virtual Extension Ring Assignment.................................................... 2-158
15-10 : Incoming Virtual Extension Ring Tone Order Setup........................... 2-159
15-11 : Virtual Extension Delayed Ring Assignment...................................... 2-161
15-12 : Conversation Recording Destination for Extensions.......................... 2-162
15-13 : Loop Keys.......................................................................................... 2-163
15-14 : One-Touch Keys ............................................................................... 2-164
15-16 : SIP Register ID Setup for Extension.................................................. 2-165
15-17 : CO Message Waiting Indication......................................................... 2-166
15-18 : Virtual Extension Key Enhanced Options.......................................... 2-167
15-20 : LCD Line Key Name Assignment...................................................... 2-169
15-22 : Mobile Extension Setup..................................................................... 2-170
15-24 : Registration of Standard SIP Terminal............................................... 2-171
15-25 : DESI-less Page Setup....................................................................... 2-172
15-28 : Trunk Incoming Ring Tone of Extension Setup.................................. 2-173
Program 16 : Department Group Setup................................................................... 2-175
16-01 : Department Group Basic Data Setup................................................ 2-175
16-02 : Department Group Assignment for Extensions.................................. 2-177
16-03 : Secondary Department Group........................................................... 2-178
16-04 : Call Restriction Between Department Groups................................... 2-179
Program 20 : System Option Setup......................................................................... 2-180
20-01 : System Options.................................................................................. 2-180
20-02 : System Options for Multiline Telephones........................................... 2-182
20-03 : System Options for Single Line Telephones...................................... 2-185
20-04 : System Options for Virtual Extensions............................................... 2-187
20-06 : Class of Service for Extensions......................................................... 2-188
20-07 : Class of Service Options (Administrator Level)................................. 2-189
20-08 : Class of Service Options (Outgoing Call Service)............................. 2-191
20-09 : Class of Service Options (Incoming Call Service)............................. 2-193
20-10 : Class of Service Options (Answer Service)....................................... 2-195
20-11 : Class of Service Options (Hold/Transfer Service).............................. 2-197
20-12 : Class of Service Options (Charging Cost Service)............................ 2-199
20-13 : Class of Service Options (Supplementary Service)........................... 2-200
20-14 : Class of Service Options for DISA/E&M............................................ 2-204
20-15 : Ring Cycle Setup............................................................................... 2-206
20-16 : Selectable Display Messages............................................................ 2-208
20-17 : Operator Extension............................................................................ 2-210
20-18 : Service Tone Timers........................................................................... 2-211
20-19 : System Options for Caller ID............................................................. 2-212
20-20 : Message Setup for Non-Caller ID Data............................................. 2-214
20-21 : System Options for Long Conversation............................................. 2-215
20-23 : System Options for CTI...................................................................... 2-216
20-25 : ISDN Options..................................................................................... 2-217
20-26 : Multiplier for Charging Cost............................................................... 2-219
20-28 : Trunk to Trunk Conversation.............................................................. 2-220
20-29 : Timer Class for Extension.................................................................. 2-221
20-30 : Timer Class for Trunks....................................................................... 2-222
20-31 : Timer Class Timer Assignment.......................................................... 2-223
ISSUE 2.0 SL2100
Programming Manual iii

20-34 : Remote Conference Group Setup..................................................... 2-226
20-35 : Extension's Operator Setting............................................................. 2-228
20-36 : Trunk's Operator Setting.................................................................... 2-229
20-37 : Operator Extension Group Setup....................................................... 2-230
20-38 : Operator Group Setting...................................................................... 2-231
20-42 : Night Mode for each package............................................................ 2-232
20-43 : Power supply for each package......................................................... 2-233
20-44 : Watch Mode Setup............................................................................ 2-234
20-45 : Remote Watch Setup......................................................................... 2-235
20-46 : Security Sensor Setup....................................................................... 2-236
20-47 : Time pattern setting for Watch Mode................................................. 2-238
20-48 : Time pattern setting for Security Sensor............................................ 2-239
20-55 : Delay Timer for Security Sensor........................................................ 2-240
20-57 : UC User Information Setting.............................................................. 2-241
20-58 : UC Server Presence Settings............................................................ 2-243
20-59 : UC Server User Settings.................................................................... 2-245
20-60 : UC Server Telephony Settings........................................................... 2-247
20-61 : UC Server Call Alerts Feature Settings............................................. 2-248
20-62 : UC Exception Table........................................................................... 2-249
20-63 : Multi-Device Group Setup.................................................................. 2-250
20-64 : UC Web Application Setting............................................................... 2-252
20-66 : STUN/TURN Server Setting.............................................................. 2-254
20-70 : Custom Presence Status Setting....................................................... 2-255
Program 21 : Outgoing Call Setup........................................................................... 2-256
21-01 : System Options for Outgoing Calls.................................................... 2-256
21-02 : Trunk Group Routing for Extensions.................................................. 2-259
21-03 : Trunk Group Routing for Trunks........................................................ 2-260
21-04 : Toll Restriction Class for Extensions.................................................. 2-261
21-05 : Toll Restriction Class.......................................................................... 2-262
21-06 : Toll Restriction Table Data Setup....................................................... 2-264
21-07 : Toll Restriction Override Password Setup.......................................... 2-266
21-08 : Repeat Dial Setup.............................................................................. 2-267
21-09 : Dial Block Setup................................................................................. 2-268
21-10 : Dial Block Restriction Class Per Extension........................................ 2-269
21-11 : Extension Ringdown (Hotline) Assignment........................................ 2-270
21-12 : ISDN Calling Party Number Setup for Trunks.................................... 2-271
21-13 : ISDN Calling Party Number Setup for Extensions............................. 2-272
21-14 : Walking Toll Restriction Password Setup........................................... 2-273
21-15 : Individual Trunk Group Routing for Extensions................................. 2-274
21-16 : Trunk Group Routing for Networking................................................. 2-275
21-17 : IP Trunk (H.323/SIP) Calling Party Number Setup for Trunk............. 2-276
21-19 : IP Trunk (SIP) Calling Party Number Setup for Extension................. 2-277
21-20 : SIP Trunk Call Discernment Setup for Extension.............................. 2-278
21-21 : Toll Restriction for Trunks (Seized Trunk Basis Setting).................... 2-279
21-22 : CO Message Waiting Indication - Call Back Settings........................ 2-280
21-26 : Home NPA Setup............................................................................... 2-281
21-27 : HNPA Exceptions Setup.................................................................... 2-282
21-28 : Foreign NPA Locals Setup................................................................. 2-283
Program 22 : Incoming Call Setup........................................................................... 2-284
22-01 : System Options for Incoming Calls.................................................... 2-284
22-02 : Incoming Call Trunk Setup................................................................. 2-286
22-03 : Trunk Ring Tone Range..................................................................... 2-287
22-04 : Incoming Extension Ring Group Assignment.................................... 2-289
22-05 : Incoming Trunk Ring Group Assignment........................................... 2-290
SL2100 ISSUE 2.0
iv Programming Manual

22-06 : Normal Incoming Ring Mode............................................................. 2-291
22-07 : DIL Assignment.................................................................................. 2-292
22-08 : DIL/IRG No Answer Destination........................................................ 2-293
22-09 : DID Basic Data Setup........................................................................ 2-294
22-10 : DID Translation Table Setup.............................................................. 2-296
22-11 : DID Translation Table......................................................................... 2-297
22-12 : DID Intercept Ring Group.................................................................. 2-300
22-13 : DID Trunk Group to Translation Table Assignment............................ 2-301
22-14 : VRS Delayed Message for IRG......................................................... 2-302
22-15 : VRS Delayed Message for Department Group.................................. 2-303
22-16 : Private Call Refuse Target Area Setup.............................................. 2-304
22-17 : Dial-In Conversion Table Area Setup for Time Pattern...................... 2-305
22-18 : Private Call Assignment Setup.......................................................... 2-306
22-20 : Flexible Ringing by Caller ID Setup................................................... 2-308
Program 23 : Answer Features Setup..................................................................... 2-309
23-02 : Call Pickup Groups............................................................................ 2-309
23-03 : Universal Answer/Auto Answer.......................................................... 2-310
23-04 : Ringing Line Preference for Virtual Extensions.................................. 2-311
Program 24 : Hold/Transfer Setup........................................................................... 2-312
24-01 : System Options for Hold.................................................................... 2-312
24-02 : System Options for Transfer.............................................................. 2-313
24-03 : Park Group......................................................................................... 2-315
24-04 : Automatic Trunk-to-Trunk Transfer Target Setup............................... 2-316
24-05 : Department Group Transfer Target Setup......................................... 2-317
24-09 : Call Forward Split Settings................................................................. 2-318
Program 25 : VRS/DISA Setup................................................................................ 2-320
25-01 : VRS/DISA Line Basic Data Setup...................................................... 2-320
25-02 : DID/DISA VRS Message................................................................... 2-321
25-03 : VRS/DISA Transfer Ring Group With Incorrect Dialing..................... 2-322
25-04 : VRS/DISA Transfer Ring Group With No Answer/Busy..................... 2-323
25-05 : VRS/DISA Error Message Assignment.............................................. 2-324
25-06 : VRS/DISA One-Digit Code Attendant Setup...................................... 2-325
25-07 : System Timers for VRS/DISA............................................................ 2-327
25-08 : DISA User ID Setup........................................................................... 2-329
25-09 : Class of Service for DISA Users........................................................ 2-330
25-10 : Trunk Group Routing for DISA........................................................... 2-331
25-11 : DISA Toll Restriction Class................................................................ 2-332
25-12 : Alternate Trunk Group Routing for DISA........................................... 2-333
25-13 : System Option for DISA..................................................................... 2-334
25-15 : DISA Transfer Target Setup............................................................... 2-335
25-16 : DUD/DISA Single Digit Timer............................................................ 2-336
Program 26 : ARS Service & Least Cost Routing.................................................... 2-337
26-01 : Automatic Route Selection (ARS/F-Route) Service........................... 2-337
26-02 : Dial Analysis Table for ARS/LCR....................................................... 2-338
26-03 : ARS Dial Treatments......................................................................... 2-339
26-04 : ARS Class of Service......................................................................... 2-340
26-11 : Transit Network ID Table.................................................................... 2-341
26-12 : Network Specific Parameter Table for ARS....................................... 2-342
Program 30 : DSS/DLS Console Setup................................................................... 2-343
30-01 : DSS Console Operating Mode........................................................... 2-343
30-02 : DSS Console Extension Assignment................................................. 2-344
30-03 : DSS Console Key Assignment.......................................................... 2-345
30-04 : DSS Console Alternate Answer......................................................... 2-350
30-05 : DSS Console Lamp Table.................................................................. 2-351
ISSUE 2.0 SL2100
Programming Manual v

Program 31 : Paging Setup..................................................................................... 2-353
31-01 : System Options for Internal/External Paging..................................... 2-353
31-02 : Internal Paging Group Assignment.................................................... 2-355
31-03 : Internal Paging Group Settings.......................................................... 2-356
31-04 : External Paging Zone Group............................................................. 2-358
31-05 : Universal Night Answer/Ring Over Page........................................... 2-359
31-06 : External Speaker Control................................................................... 2-360
31-07 : Combined Paging Assignments......................................................... 2-361
31-08 : Back Ground Music on External Paging............................................ 2-362
31-10 : External Paging Group Basic Setting................................................. 2-363
Program 32 : Door Box and Sensor Setup.............................................................. 2-364
32-01 : Door Box Timers Setup...................................................................... 2-364
32-02 : Door Box Ring Assignment................................................................ 2-365
32-03 : Door Box Basic Setup........................................................................ 2-366
32-04 : Door Box Name Setup....................................................................... 2-367
Program 34 : Tie Line Setup.................................................................................... 2-368
34-01 : E&M Tie Line Basic Setup................................................................. 2-368
34-02 : E&M Tie Line Class of Service.......................................................... 2-369
34-03 : Trunk Group Routing for E&M Tie Lines............................................ 2-370
34-04 : E&M Tie Line Toll Restriction Class................................................... 2-371
34-05 : Tie Line Outgoing Call Restriction..................................................... 2-372
34-06 : Add/Delete Digit for E&M Tie Line..................................................... 2-373
34-07 : E&M Tie Line Timer........................................................................... 2-374
34-08 : Toll Restriction Data for E&M Tie Lines............................................. 2-375
34-09 : ANI/DNIS Service Options................................................................. 2-376
34-10 : Digit Delete for T1 ANI....................................................................... 2-379
Program 35 : SMDR Account Code Setup.............................................................. 2-380
35-01 : SMDR Options................................................................................... 2-380
35-02 : SMDR Output Options....................................................................... 2-381
35-05 : Account Code Setup.......................................................................... 2-383
35-06 : Verified Account Code Table.............................................................. 2-385
Program 40 : Voice Recording System.................................................................... 2-386
40-07 : Voice Prompt Language Assignment for VRS................................... 2-386
40-10 : Voice Announcement Service Option................................................ 2-387
40-11 : Preamble Message Assignment........................................................ 2-389
Program 41 : ACD Setup......................................................................................... 2-390
41-01 : System Options for ACD.................................................................... 2-390
41-02 : ACD Group and Agent Assignments................................................. 2-391
41-03 : Incoming Ring Group Assignment for ACD Group............................ 2-392
41-04 : Group Supervisory Station Setup...................................................... 2-393
41-05 : ACD Agent Work Schedules.............................................................. 2-394
41-06 : Trunk Work Schedules....................................................................... 2-395
41-07 : ACD Weekly Schedule Setup............................................................ 2-396
41-08 : ACD Overflow Options....................................................................... 2-397
41-09 : ACD Overflow Table Setting.............................................................. 2-399
41-11 : VRS Delay Announcement................................................................ 2-400
41-12 : Night Announcement Setup............................................................... 2-402
41-13 : VRS Message Number for Night Announcement.............................. 2-403
41-14 : ACD Options Setup............................................................................ 2-404
41-16 : ACD Threshold Overflow................................................................... 2-406
41-17 : ACD Login Mode Setup..................................................................... 2-407
41-18 : ACD Agent Identity Code Setup........................................................ 2-408
41-19 : ACD Voice Mail Delay Announcement............................................... 2-409
41-20 : ACD Queue Display Settings............................................................. 2-410
SL2100 ISSUE 2.0
vi Programming Manual

Program 42 : Hotel Setup........................................................................................ 2-411
42-01 : System Options for Hotel/Motel......................................................... 2-411
42-02 : Hotel/Motel Telephone Setup............................................................. 2-413
42-03 : Class of Service Options (Hotel/Motel).............................................. 2-414
42-04 : Hotel Mode One-Digit Service Codes................................................ 2-416
42-05 : Hotel Room Status Printer................................................................. 2-417
42-06 : PMS Service Setting ......................................................................... 2-418
42-07 : PMS Restriction Level Conversion Table .......................................... 2-420
42-08 : Text Message Setup for Hotel Room Status...................................... 2-421
42-09 : Flexible Setup for Room Status......................................................... 2-423
Program 44 : ARS/F-Route Setup........................................................................... 2-424
44-01 : System Options for ARS/F-Route...................................................... 2-424
44-02 : Dial Analysis Table for ARS/F-Route Access..................................... 2-425
44-03 : Dial Analysis Extension Table............................................................ 2-427
44-04 : ARS/F-Route Selection for Time Schedule........................................ 2-429
44-05 : ARS/F-Route Table............................................................................ 2-430
44-06 : Additional Dial Table.......................................................................... 2-432
44-07 : Gain Table for ARS/F-Route Access.................................................. 2-433
44-08 : Time Schedule for ARS/F-Route....................................................... 2-434
44-09 : Weekly Schedule for ARS/F-Route.................................................... 2-436
44-10 : Holiday Schedule for ARS/F-Route................................................... 2-437
Program 45 : Voice Mail Integration......................................................................... 2-438
45-01 : Voice Mail Integration Options........................................................... 2-438
45-02 : NSL Option Setup.............................................................................. 2-440
45-04 : Voice Mail Digit Add Assignment....................................................... 2-441
45-05 : Voice Mail Send Protocol Signal Without Additional Digits................ 2-442
Program 47 : InMail................................................................................................. 2-443
47-01 : InMail System Options....................................................................... 2-443
47-02 : InMail Station Mailbox Options.......................................................... 2-447
47-03 : InMail Group Mailbox Options............................................................ 2-451
47-06 : Group Mailbox Subscriber Options.................................................... 2-452
47-07 : InMail Routing Mailbox Options......................................................... 2-456
47-08 : Call Routing Mailbox Options............................................................. 2-458
47-09 : Announcement Mailbox Options........................................................ 2-460
47-10 : InMail Trunk Options.......................................................................... 2-462
47-11 : InMail Answer Table Options.............................................................. 2-464
47-12 : InMail Answer Schedules................................................................... 2-467
47-13 : InMail Dial Action Tables.................................................................... 2-471
47-15 : Routing Directory Mailbox Options.................................................... 2-474
47-17 : Routing Distribution Mailbox Options................................................. 2-475
47-18 : SMTP Setup....................................................................................... 2-476
47-19 : POP3 Setup....................................................................................... 2-477
47-20 : Station Mailbox Message Notification Options................................... 2-478
47-21 : Station Mailbox Find-Me Follow-Me Options..................................... 2-480
47-22 : Group Mailbox Message Notification Options.................................... 2-481
47-23 : Group Mailbox Find-Me Follow-Me Options...................................... 2-483
Program 80 : Basic Hardware Setup for System..................................................... 2-484
80-01 : Service Tone Setup............................................................................ 2-484
80-02 : DTMF Tone Setup.............................................................................. 2-489
80-03 : DTMF Tone Receiver Setup............................................................... 2-490
80-04 : Call Progress Tone Detector Setup.................................................... 2-492
80-05 : Date Format for SMDR and System.................................................. 2-494
80-07 : Call Progress Tone Detector Frequency Setup.................................. 2-495
80-09 : Short Ring Setup................................................................................ 2-496
ISSUE 2.0 SL2100
Programming Manual vii

80-10 : MF Tone Receiver Setup................................................................... 2-498
80-12 : Caller ID Receiver Setup................................................................... 2-500
80-13 : DTMF Tone Receiver Setup 2............................................................ 2-501
80-14 : DTMF Tone Receiver Setup 3............................................................ 2-502
Program 81 : Basic Hardware Setup for Trunk........................................................ 2-503
81-01 : CO Initial Data Setup......................................................................... 2-503
81-05 : ISDN BRI & PRI Layer 2 (T-Point) Initial Data Setup......................... 2-505
81-06 : ISDN BRI & PRI Layer 3 (T-Point) Timer Setup ................................ 2-506
81-07 : CODEC Filter Setup for Analog Trunk Port....................................... 2-508
81-08 : T1 Trunk Timer Setup........................................................................ 2-509
81-09 : COT CODEC (QSLAC) Filter Setting................................................. 2-512
81-19 : Operation For Market Setup.............................................................. 2-514
81-20 : ISDN PRI Function Setup.................................................................. 2-515
Program 82 : Basic Hardware Setup for Extension................................................. 2-517
82-01 : Incoming Ring Tone........................................................................... 2-517
82-04 : SLIU Initial Data Setup....................................................................... 2-519
82-05 : ISDN PRI Layer2 (S-Point) Initial Data Setup.................................... 2-520
82-06 : ISDN PRI Layer3 (S-point) Timer Setup............................................ 2-521
82-07 : CODEC Filter Setup for Analog Station Port..................................... 2-523
82-08 : Sidetone Volume Setup .................................................................... 2-524
82-09 : SLIU CODEC Filter Data Setup......................................................... 2-525
82-14 : Handset/Headset Gain Setup for Multiline Telephone....................... 2-528
82-21 : Sensor Setup..................................................................................... 2-529
Program 84 : Hardware Setup for VoIPDB.............................................................. 2-530
84-02 : H.225 and H.245 Information Basic Setup......................................... 2-530
84-07 : Firmware Download Setup................................................................. 2-532
84-09 : VLAN Setup....................................................................................... 2-533
84-10 : ToS Setup.......................................................................................... 2-534
84-12 : Networking CODEC Information Basic Setup ................................... 2-535
84-13 : SIP Trunk CODEC Information Basic Setup...................................... 2-537
84-14 : SIP Trunk Basic Information Setup.................................................... 2-540
84-15 : H.323/SIP Phone Keep Alive Setup................................................... 2-542
84-16 : VoIPDB Limiter Control Gain Setup................................................... 2-543
84-19 : SIP Extension CODEC Information Basic Setup............................... 2-545
84-20 : SIP Extension Basic Information Setup............................................. 2-548
84-22 : DT800/DT700 Multiline Logon Information Setup.............................. 2-549
84-23 : DT800/DT700 Multiline Basic Information Setup............................... 2-550
84-24 : DT800/DT700 Multiline CODEC Basic Information Setup................. 2-552
84-26 : VoIP Basic Setup (DSP).................................................................... 2-555
84-27 : VoIP Basic Setup............................................................................... 2-556
84-28 : DT800/DT700 Multiline Firmware Name Setup................................. 2-557
84-29 : DT800/DT700 Multicast Codec Setup............................................... 2-558
84-31 : VoIPDB Echo Canceller Setup........................................................... 2-559
84-33 : FAX over IP Setup............................................................................. 2-562
84-34 : VoIPDB DTMF Setup......................................................................... 2-564
84-35 : VoIPDB RFC2833 Playout Setup....................................................... 2-565
84-36 : VoIPDB DTMF Transmit Setup.......................................................... 2-566
84-37 : VoIPDB DTMF Detection Setup......................................................... 2-567
84-38 : VoIPDB Network Side Echo Canceller Setup.................................... 2-568
84-39 : SIP Trunk message customize.......................................................... 2-570
Program 90 : Maintenance Program........................................................................ 2-571
90-01 : Installation Date................................................................................. 2-571
90-02 : Programming Password Setup.......................................................... 2-572
90-03 : Save Data.......................................................................................... 2-574
SL2100 ISSUE 2.0
viii Programming Manual

90-04 : Load Data.......................................................................................... 2-575
90-05 : Slot Control........................................................................................ 2-576
90-06 : Trunk Control..................................................................................... 2-577
90-07 : Station Control................................................................................... 2-578
90-08 : System Reset..................................................................................... 2-579
90-09 : Automatic System Reset Time Setup................................................ 2-580
90-10 : System Alarm Setup.......................................................................... 2-581
90-11 : System Alarm Report Setup............................................................... 2-593
90-12 : System Alarm Output......................................................................... 2-595
90-16 : Main Software Information................................................................. 2-596
90-17 : Firmware Information......................................................................... 2-597
90-19 : Dial Block Release............................................................................. 2-598
90-20 : Traffic Report Data Setup.................................................................. 2-599
90-21 : Traffic Report Output.......................................................................... 2-601
90-23 : Deleting Registration of IP Telephones.............................................. 2-602
90-24 : System Alarm Report Notification Time Setup................................... 2-603
90-25 : System Alarm Report CC Mail Setup................................................. 2-604
90-26 : Program Access Level Setup............................................................. 2-605
90-28 : User Programming Password Setup.................................................. 2-606
90-31 : DIM Access over Ethernet................................................................. 2-607
90-34 : Firmware Information......................................................................... 2-608
90-36 : Software Update Time Setting........................................................... 2-609
90-38 : User Programming Data Level Setup................................................ 2-611
90-39 : Virtual Loop Back Port Reset............................................................. 2-613
90-41 : Server Setting to Update Terminal Local Data................................... 2-614
90-42 : DT800/DT700 Multiline Terminal Version Information........................ 2-616
90-43 : Deleting Terminal License of DT800/DT700...................................... 2-617
90-44 : Deleting Terminal License of TCP Interface....................................... 2-618
90-45 : Temporary Password Change for Multiline Telephone....................... 2-619
90-50 : System Alarm Display Setup............................................................. 2-620
90-51 : Alarm Setup for Maintenance Exchange........................................... 2-621
90-52 : System Alarm Save........................................................................... 2-623
90-53 : System Alarm Clear........................................................................... 2-624
90-54 : PC/Web Programming Setting........................................................... 2-625
90-55 : Free License Select........................................................................... 2-626
90-56 : NTP Setup......................................................................................... 2-627
90-60 : T1/ISDN Layer Status Information..................................................... 2-628
90-62 : Security ID Information ..................................................................... 2-629
90-63 : DT800/DT700 Control........................................................................ 2-630
90-64 : SNMP Setup ..................................................................................... 2-631
90-65 : 1st Party CTI Authentication Password Setup................................... 2-632
90-67 : Backup Data Auto-save Interval Time Set......................................... 2-633
90-68 : Side Tone Auto Setup........................................................................ 2-634
90-77 : LAN Link Speed Information.............................................................. 2-635
Program 92 : Copy Program.................................................................................... 2-636
92-01 : Copy Program.................................................................................... 2-636
92-02 : Delete All Extension Numbers........................................................... 2-639
92-03 : Copy Program by Port Number.......................................................... 2-640
92-04 : Extension Data Swap......................................................................... 2-641
92-05 : Extension Data Swap Password........................................................ 2-643
92-06 : Fill Command..................................................................................... 2-644
92-07 : Delete Command............................................................................... 2-645
Program 93 : System Information............................................................................ 2-646
93-01 : Day/Night Mode Information.............................................................. 2-646
ISSUE 2.0 SL2100
Programming Manual ix

93-02 : Trunk Information............................................................................... 2-647
93-03 : Extension Information........................................................................ 2-648
93-04 : Redial List.......................................................................................... 2-650
93-05 : Department Group Information.......................................................... 2-651
93-06 : IP Address list for 1st Party CTI connection...................................... 2-652
SL2100 ISSUE 2.0
x Programming Manual

LIST OF TABLES
Table 1-1 Keys for Entering Data (Digital (2W) Multiline Terminal, IP Multiline
Terminal)..................................................................................................... 1-3
Table 1-2 Keys for Entering Names................................................................................... 1-4
Table 1-3 Softkey Display Prompts.................................................................................... 1-5
Table 1-4 System Number Plan/Capacities....................................................................... 1-6
Table 2-1 Default.............................................................................................................. 2-63
Table 2-2 System Numbering Default Settings................................................................ 2-65
Table 2-3 Function Number List .................................................................................... 2-150
Table 2-4 Function Number List .................................................................................... 2-153
Table 2-5 Program 15-08 - Incoming Signal Frequency Patterns.................................. 2-156
Table 2-6 Default Value.................................................................................................. 2-177
Table 2-7 Note [Digital (2W)/IP Multiline Terminal]......................................................... 2-183
Table 2-8 Ringing Cycles .............................................................................................. 2-206
Table 2-9 Program 22-03 - Incoming Signal Frequency Patterns ................................. 2-287
Table 2-10 Function Number List................................................................................... 2-345
Table 2-11 Function Number List................................................................................... 2-349
Table 2-12 SMDR FORMAT........................................................................................... 2-382
Table 2-13 47-02-16 Default Table................................................................................. 2-450
Table 2-14 47-06-14 Default Table................................................................................. 2-455
Table 2-15 47-07-03 Default Table................................................................................. 2-457
Table 2-16 47-10-03 Default Table................................................................................. 2-463
Table 2-17 Basic Tones.................................................................................................. 2-484
Table 2-18 Frequency 1/2 Table..................................................................................... 2-496
Table 2-19 Ring Cycle Table.......................................................................................... 2-497
Table 2-20 Default Table................................................................................................ 2-497
Table 2-21 82-01 Default Table...................................................................................... 2-518
Table 2-22 Description of Alarm..................................................................................... 2-581
ISSUE 2.0 SL2100
Programming Manual xi

MEMO
SL2100 ISSUE 2.0
xii Programming Manual

Introduction
Section 1 BEFORE YOU START PROGRAMMING
Before customizing your system be sure to read this chapter first.
This chapter provides you with detailed information about the system programs. By changing a
program, you change the way the feature associated with that program works. In this chapter, you find
out about each program, the features that the program affects and how to enter the program data into
system memory.
This Manual is created for System : SL2100
Section 2 HOW TO USE THIS MANUAL
This section lists each program in numerical order. For example, Program 10-01 is at the beginning of
the section and Program 92-01 is at the end. The information on each program is subdivided into the
following headings :
Description describes what the program options control. The Default Settings for each program are
also included. When you first install the system, it uses the Default Setting for all programs. Along with
the Description are the Conditions which describe any limits or special considerations that may apply
to the program.
The program access level is just above the Description heading. You can only use the program if your
access level meets or exceeds the level the program requires. Refer to How to Enter Programming
Mode on page 1-2 for a list of the system access levels and passwords.
Feature Cross Reference provides you with a table of all the features affected by the program. You
will want to keep the referenced features in mind when you change a program. Customizing a feature
may have an effect on another feature that you did not intend.
Telephone Programming Instructions shows how to enter the program data into system memory.
For example :
1. Enter the programming mode.
2. 15-07-01
15-07-01 TEL
KY01 = *01
- +
Digital (2W) Multiline Terminal
Programming Manual 1-1
Introduction
1

15-07-01 TEL
KY01 = *01
- +
IP Multiline Terminal
tells you to enter the programming mode, dial 150701 from the telephone dial pad. After you do, you
will see the message “15-07-01 TEL” on the first line of the telephone display. This indicates the
program number (15-07), item number (01), and that the options are being set for the extension. The
second row of the display “KY01 =
*
01” indicates that Key 01 is being programmed with the entry of
*
01. The third row allows you to move the cursor to the left or right, depending on which arrow is
pressed. To learn how to enter the programming mode, refer to How to Enter Programming Mode on
page 1-2.
Section 3 HOW TO ENTER PROGRAMMING MODE
To enter programming mode :
1. Go to any working display telephone.
In a newly installed system, use extension (port 1).
2. Do not lift the handset.
3. Press Speaker.
4. #
*
#
*
.
5. Dial the system password + Hold.
Refer to the following table for the default system passwords. To change the passwords, use
90-02 : Programming Password Setup on page 2-572.
Program Mode
Base Service OP1 OP2
Digital (2W) Multiline Terminal, IP Multiline Terminal
Password User Name Level Programs at this Level
12345678 tech 2 (IN) Installation (IN) :
IN, SA and SB levels defined by 90-26 are available.
0000 ADMIN1 3 (SA) System Administrator - Level 1 (SA) :
10-01, 10-02, 10-12, 10-13, 10-14, 10-15, 10-16, 10-23, 10-28, 10-29,
10-45, 10-67, 12-02, 12-03, 12-04, 12-08, 15-01, 15-07, 15-09, 15-10,
15-11, 20-16, 20-34, 20-57, 20-63, 20-64, 20-66, 20-70, 21-07, 21-14,
22-04, 22-11, 22-17, 25-08, 30-03, 30-04, 32-02, 41-02, 41-03, 41-04,
41-05, 41-06, 41-07, 41-08, 41-09, 41-11, 41-12, 41-13, 41-14, 41-16,
41-17, 41-18, 41-19, 41-20, 45-02, 84-16, 84-22, 90-03, 90-04, 90-06,
90-07, 90-16, 90-19, 90-65, 93-01, 93-02, 93-03, 93-04, 93-05, 93-06
9999 ADMIN2 4 (SB) System Administrator - Level 2 (SB) :
13-04, 13-05, 13-06, 13-11, 15-14, 21-20
SL2100 ISSUE 2.0
1-2 Introduction

Section 4 HOW TO EXIT PROGRAMMING MODE
To exit the programming mode :
When you are done programming, you must be out of a program option to exit (pressing the Mute key
will exit the program option).
1. Press Mute key to exit the program options, if needed.
Program Mode
Base Service OP1 OP2
Digital (2W) Multiline Terminal, IP Multiline Terminal
2. Press Speaker. If changes were to the system programming, "Saving System Data" is displayed.
3. The display shows "Complete Data Save" when completed and exits the telephone to an idle
mode.
To save a customer’s database, a blank SD Card is required. Insert the SD Card into the CPU and, using
Program 90-03, save the software to the SD Card. (Program 90-04 is used to reload the customer data if
necessary.) Note that a SD Card can only hold one customer database. Each database to be saved requires
a separate drive.
CPU board
Blank SD Card
SD slot (J12)
Section 5 USING KEYS TO MOVE AROUND IN THE
PROGRAMS
Once you enter the programming mode, use the keys in the following chart to enter data, edit data and
move around in the menus.
Table 1-1 Keys for Entering Data (Digital (2W) Multiline Terminal, IP Multiline Terminal)
When you want to ... Telephone Programming
Enter Data into program 0 ~ 9,
*
, # Line Key (1 ~ 6)
Next Index Cursor Key (Up)
Prior Index Cursor Key (Down)
Select Data Line Key (1 ~ 6)
All Clear Flash
ISSUE 2.0 SL2100
Programming Manual 1-3

When you want to ... Telephone Programming
Apply Hold
Enter
Go Back to Prior Screen Mute
Clear / Back
Move Cursor Jump Up/Down DND
Delete single character Clear / Back
Next Page Help
Toggle between Number/Character
While in a Entering Number
Prior Page Transfer
Quit the programming Speaker
Exit
Move Cursor to Left Cursor Key (Left)
Soft Key1
Change Program Number Soft Key2
Change Index Number
Change Program Number Soft Key3
Change Index Number
Move Cursor to Right Cursor Key (Right)
Soft Key4
Section 6 PROGRAMMING NAMES AND TEXT MESSAGES
Several programs (e.g., Program 20-16 : Selectable Display Messages) require you to enter text. Use
the following chart when entering and editing text. When using the keypad digits, press the key once
for the first character, twice for the second character, etc. For example, to enter a C, press the key 2
three times. Press the key six times to display the lower case letter. The name can be up to 12 digits
long.
Table 1-2 Keys for Entering Names
Use this keypad digit ... When you want to ...
1Enter characters : 1 @ [ ¥ ] ^ _ ` { | } Á À Â Ã Å Æ Ç É Ê ì ó 0
2Enter characters : A-C, a-c, 2.
3Enter characters : D-F, d-f, 3.
4Enter characters : G-I, g-i, 4.
5Enter characters : J-L, j-l, 5.
6Enter characters : M-O, m-o, 6.
7Enter characters : P-S, p-s, 7.
8Enter characters : T-V, t-v, 8.
9Enter characters : W-Z, w-z, 9.
0Enter characters : 0 ! “ # $ % & ’ ( ) ô õ ú å ä æ ö ü α ε θ В
*
Enter characters :
*
+ , - . / : ; < = > ? π Σ σ Ω ∞ ¢ £
## = Accepts an entry (only required if two letters on the same key are needed - ex : TOM).
Pressing # again = Space. (In system programming mode, use the right arrow Softkey in-
stead to accept and/or add a space.)
Clear/Back or DND (2W Digital/IP
Multiline Terminal)
Clear the character entry one character at a time.
SL2100 ISSUE 2.0
1-4 Introduction

Use this keypad digit ... When you want to ...
Flash Clear all the entries from the point of the flashing cursor and to the right.
Section 7 USING SOFTKEYS FOR PROGRAMMING
(This Feature is available for Digital (2W) Multiline Terminal and IP Multiline Terminal Only.)
Each Display telephone with Softkeys provides interactive Softkeys for intuitive feature access. The
options for these keys will automatically change depending on where you are in the system
programming. Simply press the Softkey located below the option you wish and the display will change
accordingly.
_
Program Mode
Base Service OP1 OP2
Pressing the Cursor key Up or Down will scroll between the menus.
_
Program Mode
Hard Mtnance
Section 8 WHAT THE SOFTKEY DISPLAY PROMPTS MEAN
(This Feature is available for Digital (2W) Multiline Terminal and IP Multiline Terminal Only.)
When using a display telephone in programming mode, various Softkey options are displayed. These
keys will allow you to easily select, scan, or move through the programs.
Table 1-3 Softkey Display Prompts
Softkey Display Prompts
If you press this Soft-
key ...
The system will ...
back Go back one step in the program display.
You can press Cursor Key (UP) or Cursor Key (Down) to scroll forward or backward through a
list of programs.
Scroll down through the available programs.
Scroll up through the available programs.
select Select the currently displayed program.
Move the cursor to the left.
Move the cursor to the right.
- 1 Move back through the available program options.
+ 1 Move forward through the available program options.
ISSUE 2.0 SL2100
Programming Manual 1-5

Section 9 SYSTEM NUMBER PLAN/CAPACITIES
The following table provides the capacities for the SL2100 system.
Table 1-4 System Number Plan/Capacities
System Number Plan/Capacities Note
System Type Number Plan/Capacities Related Pro-
gram
System
Analog Caller ID Detector (detec-
ted by DSP)
136 Channels (CPU(24) + EXIFB(48) + EXIFE(32) + EX-
IFE(32)) (Digital (2W) Multiline Terminal Mode)
Classes of Service 15 20–06
Day/Night Mode Numbers 8 12–07
Day/Night Service Patterns 4 12–07
Dial Tone Detector
DTMF Receiver
136 Channels (CPU(24) + EXIFB(48) + EXIFE(32) + EX-
IFE(32)) (Digital (2W) Multiline Terminal Mode)
Toll Restriction Classes 15
Verifiable Account Code Table 800 35–06
Trunk
Trunk Port Number 128
Trunk Ports (Total) : 128
• Analog Trunks 36
• BRI Trunk Ports 64
• T1/E1/PRI Trunk Ports
(1.5M/2M)
72/90 (1.5M/2M)
• VoIPDB Trunk Ports
(VoIPDB is required. Need li-
cense to be Max.)
48
External Paging 3
External MOH 1
BGM 1
DID Translation Tables 20 22–10
DID Translation Table Entries 1000 22–10
DISA :
• Classes of Service
• Users
15
15
20–14
25–09
Ring Groups 50 22–04
Trunk Access Maps 128 14–07
Trunk Group Numbers 50 14–05
Trunk Routes 50 14–06
Extension
Telephone Extension Ports 128
• Multiline Terminals 72
• Single Line Phones/Analog
Devices
96
• VoIPDB Extensions (SIP-MLT/
Std)
(VoIPDB is required. Need li-
cense to be Max. (SIP-Std))
112
SL2100 ISSUE 2.0
1-6 Introduction