NEC Univerge SV9100 User manual

Placing an Internal Call
Lift handset
Dial extension or press a speed dial
Placing an External Call
Lift handset
Dial access code 9 + number
Answering a Call
Lift handset, press line key if
necessary OR
Press headset or speaker button
Placing a Call on Hold
While on a call press Hold
Line key will flash
Note: A held call will ring back after 2
minutes
Retrieving a Held Call
Press the Flashing Line Key
(external calls) OR
Press ICOM (internal calls)
Redial
Press Redial
To scroll, press up or down
To dial, lift the handset or press
speaker
Directory
Press Directory
To scroll, press up or down
To dial, lift the handset or press
speaker
Transferring a Call
Blind Transfer
While on a call, press Transfer
Dial extension or press a speed dial
Hang up to complete the transfer
Consult Transfer
While on a call, press Transfer
Dial extension or press a speed dial
Wait for an answer, then announce
the call
Hang up to complete the transfer
OR
Press the flashing line key to
abandon the transfer and return to
the original call
Transfer to Voicemail
While on a call, press Transfer
Dial extension or press a speed dial
Press the VM softkey and hang up
Conference Calls
While on a call, press Conf
Dial extension or press a speed dial
Wait for an answer, then announce
the conference call
Press Add
Press Begin & all parties are
connected
Park
While on a call, press Transfer
Press Park
Enter a park location 01-64 OR
view park location within the LCD
display screen
Hang-up
Park Retrieve
Lift handset and press Park Ret
Dial Park location 01-64
Parked call is now connected
Forwarding Calls
Send calls to a different number
To Activate
Lift handset or press Speaker
Press CFA
Press 1 to set
Dial extension or 9 + phone number
Hang up
To Cancel
Lift handset or press Speaker
Press CFA
Press 0 to cancel
Hang up
Call Redirect
Send a ringing call directly to voice mail
While phone is ringing, press Call
Redirect button
PHONE USER GUIDE -SV9100

Do Not Disturb
To Activate (Manual)
Press Prog
Press DND
Press Set
Press All
To Cancel (Manual)
Press Prog
Press DND
Press Set
Press Cancel
Night Forward
Main number will be sent to a
predetermined location
Press Night to activate/deactivate
Message Waiting Light
Located in the Top Center of the phone,
when you have a voicemail, this will be lit up
red
SoftKeys
The softkeys are the buttons located directly
below the LCD display
When the Phone is Idle:
List - Scroll through redial and
incoming call lists
Dir - Access speed dialing and
extension lists
VMSG - Call voice mail
Prog - Change call forwarding
location
Audio Control
Located in the lower right corner of the
phone. Increase volume by pressing up and
decrease volume by pressing down
When the phone is idle, screen
contrast is adjusted
While on a call, adjust the volume of
the speaker or receiver
Ringer Volume
Press Speaker
Dial 729
Use Navigation button, press up to
increase, press down to decrease
Changing the Ringtone
Press Speaker
Dial 720
Press 1 for internal calls, 2 for
external calls
Press 1 through 8 to hear the
different rings
Press Speaker
Note: The last one you listen to will be
your ring tone
Programming a One Touch Button
Any button on your phone that does not
have a designated feature or line appearance
may be programmed as a speed dial.
Programming
Lift handset or press Speaker
Dial 751
Press line key to be programmed
Dial 01
Dial phone number (Include 9 for
external numbers)
Press Hold
Enter the name using your keypad
o1 = Special Characters
o2 through 9 = Alphabet
o* = Numerical Symbols
o0 = Punctuation
o# = Next space
o## = Space
oFeature = Backspace
Press Hold
Hang-up
To Clear a Button
Press Speaker
Dial 751
Press button you wish to clear
Dial 00
Press Speaker
Training Links:
http://www.loffler.com/support/training/voice-
solution-training/nec-telephony-phone-systems/