NetComm NF5 User manual

NF5 VOIP Setup Guide
(for Exetel)

Configuring your NF5 for VOIP Service
The following steps will take you through the process of setting up your VOIP connection.
Step 1: Checking Computer Network Settings:
You will need to connect your computer directly to your VoIP device (modem, or ATA) and set
the network connection on your computer to obtain an IP address automatically. Please follow
the instructions appropriate for your operating system below:
Below are the instructions for setting Windows XP to obtain an IP address automatically for
your ethernet connection:
1. Click on the Start Menu, and go to “Control Panel”.
2. Click on “Network Connections”.
(If you only see "Network and Internet Connections", open that first, and then click on
"Network Connections".)
3. Right click on “Local Area Connection” and select “Properties”.
4. Double-click on “Internet Protocol”.
5. Select "Obtain an IP address automatically", and "Obtain DNS server
address automatically".
6. Click “OK”, and then click “OK”(or “Close”).
Below are the instructions for setting Windows Vista to obtain an IP address automatically for
your ethernet connection:
1. Click on the Start Menu, and go to “Control Panel”.
2. Click on “Network and Sharing Centre”.
(If you only see "Network and Internet", open that first, and then click on "Network and
Sharing Centre".)
3. Click on “Manage network connections”(on the left hand side of the window).
4. Right click on “Local Area Connection” and select “Properties”.
5. Double-click on “Internet Protocol Version 4 (TCP/IPv4)”.
6. Select "Obtain an IP address automatically", and "Obtain DNS server
address automatically".
7. Click “OK”, and then click “OK” again.

Below are the instructions for setting Windows 7 to obtain an IP address automatically for your
ethernet connection:
1. Click on the Start Menu, and go to “Control Panel”.
2. Click on “Network and Sharing Centre”.
(If you only see "Network and Internet", open that first, and then click on "Network and
Sharing Centre".)
3. Click on “Change adapter settings” (on the left hand side of the window).
4. Right click on “Local Area Connection” and select “Properties”.
5. Double-click on “Internet Protocol Version 4 (TCP/IPv4)”.
6. Select "Obtain an IP address automatically", and "Obtain DNS server
address automatically".
7. Click “OK”, and then click “OK” again.
Below are the instructions for setting Windows 8 to obtain an IP address automatically for your
ethernet connection:
1. In Windows 8 Desktop view, move your cursor to the lower right; select Settings, and
then Control Panel.
2. Double-click Network and Sharing Center.
3. From the list of tasks on the left, click Change adapter settings
4. For a wired network connection, right-click Local Area Connection, and select
Properties.
5. From the Networking tab, make sure Internet Protocol Version 4 (TCP/IPv4) is
checked, and then click Properties.
6. Select "Obtain an IP address automatically", and "Obtain DNS server
address automatically".
7. Click “OK”, and then click “OK” again.
Below are the instructions for setting Mac OS X to obtain an IP address automatically for your
ethernet connection:
1. Click on the Apple Menu, and go to "System Preferences".
2. Click on "Network".
3. Click on “Ethernet” or "Built-in Ethernet".
4. Click on the "Configure" drop-down box, and select "Using DHCP" then click
"Apply".

Step 2: Configuring your VOIP settings:
Troubleshooting Tip
One sided VOIP calls may be an indication of a missing or misconfigured port forwarding rule.
1. Navigate to http://192.168.20.1 in a web browser, using “admin” as both the
username and password.
2. If you have been asked for First-time Setup Wizard, choose “No thanks, take me to the
Basic interface.”

2. From Basic Interface select “Switch to advanced view” from the bottom of the page.
3. Select the Service Domain option from the VoIP Settings and Configurations menu.

4. Please choose Ethernet WAN if you are using WAN connection or Mobile
Broadband if you are using a 3G/4G Connection.
5. Enter the following details as given to you by Exetel, your VoIP Service
Provider.
sip1.exetel.com.au or as per Exetel
sip1.exetel.com.au or as per Exetel
Enable/disable as per Exetel instructions
Exetel VoIP account password.
sip1.exetel.com.au or as per Exetel
VoIP phone number provided to you by Exetel
or as otherwise directed by Exetel

SIP Setting Details
Display Name
VoIP Account Phone Number as provided by
Exetel.
User Name
VoIP Account Phone Number as provided by
Exetel.
Register Name
VoIP Account Phone Number as provided by
Exetel or as otherwise instructed by Exetel.
Register Password
VoIP Account Password as provided by Exetel.
Domain
sip1.exetel.com.au or as otherwise directed by
Exetel.
Registrar/Proxy Server
sip1.exetel.com.au or as otherwise directed by
Exetel.
Use Outbound Server
Enable or Disable according to your VoIP
account type. If you are unsure consult Exetel.
Outbound Proxy
sip1.exetel.com.au or as otherwise directed by
Exetel.
6. After entering all required fields click on the “Save” button.
7. Check the Status at the bottom of the page. The status should change to “Registered”
if all the settings entered are correct and you have a current connection to the internet.
8. Check for a dial tone on your phone handset. The VoIP account should now be active and
you should now be able to make and/or receive VoIP phone calls (depending on the type
of VoIP account you are using).