NetComm NTC-6200 User manual

User Guide
NTC-6200 Series –3G M2M Router / Plus

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Copyright
Copyright© 2014 NetComm Wireless Limited. All rights reserved.
The information contained herein is proprietary to NetComm Wireless. No part of this document may be translated, transcribed,
reproduced, in any form, or by any means without prior written consent of NetComm Wireless.
Note: This document is subject to change without notice.
Save our environment
When this equipment has reached the end of its useful life, it must be taken to a recycling centre and processed separately from
domestic waste.
The cardboard box, the plastic contained in the packaging, and the parts that make up this device can be recycled in accordance
with regionally established regulations. Never dispose of this electronic equipment along with your household waste. You may be
subject to penalties or sanctions under the law. Instead, ask for disposal instructions from your municipal government.
Please be responsible and protect our environment.
This manual covers the following products:
NetComm Wireless NTC-6200-01
NetComm Wireless NTC-6200-02
NetComm Wireless NTC-6200-03
NetComm Wireless NTC-6200-11
NetComm Wireless NTC-6200-12
NetComm Wireless NTC-6200-13
DOCUMENT VERSION
DATE
1.0 –Initial document release
20/12/2013
1.1 –Updated GPS section with NMEA support information, Added Appendix G: Inputs /
Outputs.
24/01/2014
1.2 –Updated LED signal strength table
03/03/2014
1.3 –Updated Wake settings description
12/05/2014
1.4 –Updated Appendix F: Serial port wiring
21/05/2014
1.5 –Added description of Transparent bridging
10/07/2014
Table 1 - Document Revision History

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Table of Contents
Overview ........................................................................................................................................................................................5
Introduction...................................................................................................................................................................................................5
Target audience.............................................................................................................................................................................................5
Prerequisites .................................................................................................................................................................................................5
Notation ........................................................................................................................................................................................................5
Product introduction......................................................................................................................................................................6
Product overview...........................................................................................................................................................................................6
Package contents..........................................................................................................................................................................................6
Product features............................................................................................................................................................................................7
Physical dimensions and indicators .............................................................................................................................................8
Physical dimensions ......................................................................................................................................................................................8
LED indicators...............................................................................................................................................................................................9
Ethernet port LED indicators ........................................................................................................................................................................10
Interfaces ....................................................................................................................................................................................................11
Placement of the router...............................................................................................................................................................13
Mounting options.........................................................................................................................................................................................13
DIN rail mounting bracket.............................................................................................................................................................................13
Wall mounted via DIN rail bracket.................................................................................................................................................................14
DIN rail mount .............................................................................................................................................................................................14
Pole mount using DIN rail bracket ................................................................................................................................................................15
Desk mount.................................................................................................................................................................................................15
Installation and configuration of the NTC-6200 Series router....................................................................................................16
Powering the router .....................................................................................................................................................................................16
Power consumption.....................................................................................................................................................................................18
Installing the router ......................................................................................................................................................................................18
Advanced configuration ..............................................................................................................................................................19
Status ...........................................................................................................................................................................................20
Networking...................................................................................................................................................................................23
Data Connection..........................................................................................................................................................................................23
Connect on Demand ...................................................................................................................................................................................28
Operator Settings ........................................................................................................................................................................................32
SIM security settings....................................................................................................................................................................................33
LAN ............................................................................................................................................................................................................38
Routing .......................................................................................................................................................................................................42
VPN ............................................................................................................................................................................................................52
Services........................................................................................................................................................................................65
Dynamic DNS..............................................................................................................................................................................................65
Network time (NTP)......................................................................................................................................................................................66
Data stream manager ..................................................................................................................................................................................67
Watchdogs..................................................................................................................................................................................................71
SNMP .........................................................................................................................................................................................................74
TR-069........................................................................................................................................................................................................76
GPS............................................................................................................................................................................................................78
IO configuration ...........................................................................................................................................................................................81
Low power mode ........................................................................................................................................................................................83
SMS messaging ..........................................................................................................................................................................................87
Diagnostics .................................................................................................................................................................................................91
Sending an SMS Diagnostic Command........................................................................................................................................................94
System .......................................................................................................................................................................................103
Log ...........................................................................................................................................................................................................103
System Configuration.................................................................................................................................................................................106
HTTPS key management ...........................................................................................................................................................................113
SSH Key Management ..............................................................................................................................................................................116
Appendix A: Tables....................................................................................................................................................................120
Appendix B: Default Settings ....................................................................................................................................................121
Restoring factory default settings ...............................................................................................................................................................122
Appendix C: Recovery mode ....................................................................................................................................................123
Accessing recovery mode..........................................................................................................................................................................123
Status .......................................................................................................................................................................................................124
Log ...........................................................................................................................................................................................................124
Application Installer....................................................................................................................................................................................125
Settings.....................................................................................................................................................................................................125
Reboot......................................................................................................................................................................................................125
Appendix D: HTTPS - Uploading a self-signed certificate.......................................................................................................126
Appendix E: RJ-45 connector ...................................................................................................................................................128
Appendix F: Serial port wiring...................................................................................................................................................129
Appendix G: Inputs/Outputs .....................................................................................................................................................130
Overview ...................................................................................................................................................................................................130

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Appendix H: Obtaining a list of RDB variables.........................................................................................................................135
Technical Data ...........................................................................................................................................................................136
Safety and product care............................................................................................................................................................139
Product Warranty.......................................................................................................................................................................144

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Overview
Introduction
This document provides you all the information you need to set up, configure and use the NetComm Wireless NTC-6200 Series
router.
Target audience
This document is intended for system integrators or experienced hardware installers who understand telecommunications
terminology and concepts.
Prerequisites
Before continuing with the installation of your NTC-6200 Series router, please confirm that have the following:
A device with a working Ethernet network adapter.
A web browser such as Internet Explorer, Mozilla Firefox or Google Chrome.
A flathead screwdriver if field terminated power is required.
Notation
The following symbols are used in this user guide:
The following note requires attention.
The following note provides a warning.
The following note provides useful information.

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Product introduction
Product overview
Penta-band 3G with quad-band 2G auto-fallback
HSPA+ up to 14.4 Mbps DL
Ethernet port with full passive Power over Ethernet (PoE) support (802.3af) (NTC-6200-01 and NTC-6200-11 only)
RS232/RS422/RS485 Port and USB 2.0 OTG port
Integrated ZigBee multipoint mesh wireless networking (NTC-6200-01 and NTC-6200-11 only)
Built in GPS supporting an active GPS Antenna via external SMA connector (NTC-6200-01, NTC-6200-02, NTC-6200-
11 and NTC-6200-12 only)
External antenna connectors (Main & Aux) for 3G
Three multi-purpose I/O ports (NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12 only)
One dedicated ignition input (NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12 only)
Intelligent, Tri-Colour LED display for clear, easy to read modem status information
Extensive device management with support for TR-069, Web GUI and full feature management with SMS
Flexible mounting suitable for in-home use or industrial applications with built-in wall mount and DIN rail mounting
options
Package contents
The NetComm Wireless NTC-6200 Series router package consists of:
1 x NTC-6200 Series router
2 x 3G antennas
1 x 1.5m yellow Ethernet cable 8P8C
1 x DIN rail mounting bracket
1 x six-way terminal block
1 x SIM card tray cover
1 x Torx screw for SIM card tray cover
1 x quick start guide
If any of these items are missing or damaged, please contact NetComm Wireless Support immediately. The NetComm Wireless
Support website can be found at: http://support.netcommwireless.com.

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Product features
The NetComm Wireless NTC-6200 Series router is an M2M device designed by NetComm Wireless to address the rapid growth in
M2M deployments. It has been designed to provide state-of-the-art features and versatility at an affordable price. Compatible with
networks worldwide, the NTC-6200 Series router can be managed remotely even when it does not have an Internet connection via
the use of SMS diagnostics and commands.
The NTC-6200 Series router includes many features such as Connect on demand which provides a means to seamlessly connect
or disconnect the mobile broadband connection to conserve usage; TR-069 support for easy management of a group of NTC-6200
Series routers; and the ability to function as an SSH server to secure communications. Additionally, the open management system
allows you to expand the feature set by producing your own custom software applications.
The NetComm Wireless NTC-6200 Series router meets the global demand for a reliable and cost-effective M2M device that
successfully caters to mass deployment across businesses.

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Physical dimensions and
indicators
Physical dimensions
Below is a list of the physical dimensions of the NTC-6200 Series router.
Figure 1 –NTC-6200 Series router Dimensions
NTC-6200 SERIES ROUTER
(WITHOUT EXTERNAL ANTENNAS
ATTACHED)
Length
143 mm
Depth
107 mm
Height
34 mm
Weight
221g
Table 2 - Device Dimensions

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LED indicators
The NTC-6200 Series router uses 8 LEDs to display the current system and connection status.
Figure 2 - NTC-6200 Series router LED Indicators
LED ICON
NAME
COLOUR
STATE
DESCRIPTION
Power
Off
Power off
Double flash
Powering up
On
Power on
On
Power on in recovery mode
Slow flashing
Hardware error
Network
On
Connected via WWAN
Blinking1
Traffic via WWAN
Slow flashing
Connecting PDP
On
Registered network
Slow flashing
Registering network
Slow flashing
SIM PIN locked
Fast flashing
SIM PUK locked
On
Can’t connect
GPS2/
Customizable
LED Indicator
Off
GPS function disabled
On
GPS function is enabled but no
satellite is detected.
Slow flashing
Satellite detected, acquiring
location.
On
Satellite detected, location
acquired.
Signal
strength
On
3G
On
2G GPRS
On
GSM only (no GPRS)
Table 3 - LED Indicators
1
The term “blinking” means that the LED may pulse, with the intervals that the LED is on and off not being equal. The term “flashing” means that the
LED turns on and off at equal intervals.
2
GPS not available on NTC-6200-03 and NTC-6200-13.

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Signal strength LEDs
The following table lists the signal strength range corresponding with the number of lit signal strength LEDs.
NUMBER OF LIT LEDS
SIGNAL STRENGTH
All LEDs unlit
< -109 dBm
1
-109 dBm to -102dBm
2
-101 dBm to -92 dBm
3
-91 dBm to -86 dBm
4
-85 dBm to -78 dBm
5
≥-77 dBm
Table 4 - Signal strength LED descriptions
LED update interval
The signal strength LEDs update within a few seconds with a rolling average signal strength reading. When selecting a location for
the router or connected or positioning an external antenna, please allow up to 20 seconds for the signal strength LEDs to update
before repositioning.
Ethernet port LED indicators
The Ethernet port of the NTC-6200 Series router has two LED indicators on it.
Figure 3 - Ethernet port LED indicators
The table below describes the statuses of each light and their meanings.
LED
STATUS
DESCRIPTION
Green
On
There is a valid network link.
Blinking
There is activity on the network link.
Off
No valid network link detected.
Amber
On
The Ethernet port is operating at a speed of 100Mbps.
Off
The Ethernet port is operating at a speed of 10Mbps or no Ethernet cable is connected.
Table 5 - Ethernet port LED indicators description

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Interfaces
NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12 models
Figure 4 - Interfaces - NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12 models
NO.
ITEM
DESCRIPTION
1
Main antenna socket
SMA female connector for main antenna.
2
Aux antenna socket
SMA female connector for auxiliary antenna (receive diversity).
3
GPS antenna socket
SMA female connector for an active GPS antenna.
4
Six-way terminal block connector
Connect power source, ignition and I/O wires here. Power, ignition and I/O wires may be terminated on
the supplied terminal block and connected to a power source. Refer to the diagram and table under the
Installation section for correct wiring of the terminal block. Operates in the 8-40V DC range.
5
Reset button
Press and hold for less than 5 seconds to reboot to normal mode.
Press and hold for 5 to 15 seconds to reboot to recovery mode.
Press and hold for 15 to 20 seconds to reset the router to factory default settings.
6
SIM card slot
Insert SIM card here.
7
SIM tray eject button
Press to eject the SIM tray
8
Torx screw hole
If desired, place the SIM tray cover over the SIM card slot and fix it to the router’s body using the included
Torx screw.
9
RJ45 PoE Ethernet port
Connect one or several devices via a network switch here. This port can also optionally receive Power
over Ethernet (802.3af PoE) in which case the DC power supply can serve as a backup power source if
required. (PoE available on NTC-6200-01 and NTC-6200-11 only).
10
Mini USB 2.0 OTG port
Provides connectivity for optional external storage or a USB Ethernet dongle. Supplies up to 0.5A to
connected device.
11
Serial port
Female DE-9 port supporting 9-wire RS-232, RS-485 or RS-422 (software selectable).
Table 6 –Interfaces - NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12 models
8
1
2
3
4
5
6
7
9
10
1
11

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NTC-6200-03 and NTC-6200-13 models
Figure 5 - Interfaces NTC-6200-03 and NTC-6200-13 models
NO.
ITEM
DESCRIPTION
1
Main antenna socket
SMA female connector for main antenna.
2
Aux antenna socket
SMA female connector for auxiliary antenna (receive diversity).
3
Two-way terminal block connector
Connect power source wires here. Power wires may be terminated on the supplied terminal block and
connected to a power source. Refer to the diagram and table under the Installation section for correct
wiring of the terminal block. Operates in the 8-40V DC range.
4
Reset button
Press and hold for less than 5 seconds to reboot to normal mode.
Press and hold for 5 to 15 seconds to reboot to recovery mode.
Press and hold for 15 to 20 seconds to reset the router to factory default settings.
5
SIM card slot
Insert SIM card here.
6
SIM tray eject button
Press to eject the SIM tray
7
Torx screw hole
If desired, place the SIM tray cover over the SIM card slot and fix it to the router’s body using the included
Torx screw.
8
RJ45 Ethernet port
Connect one or several devices via a network switch here.
9
Mini USB 2.0 OTG port
Provides connectivity for optional external storage or a USB Ethernet dongle. Supplies up to 0.5A to
connected device.
10
Serial port
Female DE-9 port supporting 9-wire RS-232, RS-485 or RS-422 (software selectable).
Table 7 –Interfaces NTC-6200-03 and NTC-6200-13 models
1
2
3
4
5
6
7
8
9
10

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Placement of the router
The two external high-performance antennas supplied with the router are designed to provide optimum signal strength in a wide
range of environments. If you find the signal strength is weak, try adjusting the orientation of the antennas. If you are unable to get
an acceptable signal, try moving the router to a different place or mounting it differently.
Note: When selecting a location for the router, allow at least 20 seconds for the signal strength LEDs to update before trying
a different location.
Mounting options
The NTC-6200 Series router can be quickly and easily mounted in a variety of locations.
Mounted flat against the wall
When mounted flat against the wall, the NTC-6200 Series router has a slimline form factor. Use appropriately sized screws in the
mounting holes provided on the base of the unit.
Figure 6 - Wall mount - Flat against the wall
DIN rail mounting bracket
V Bend allows you to snap the DIN bracket onto the middle of a DIN rail rather than sliding it onto the end.
Figure 7 - NTC-6200 Series mounting bracket

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Wall mounted via DIN rail bracket
Figure 8 - Wall mounted via DIN rail bracket
DIN rail mount
Figure 9 –DIN rail mount

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Pole mount using DIN rail bracket
Figure 10 - Pole mount using DIN rail bracket
Desk mount
Figure 11 –Desk mount

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Installation and configuration
of the NTC-6200 Series router
Powering the router
The NTC-6200 Series router can be powered in one of three ways:
1. Power over Ethernet (802.3af PoE) (available on the NTC-6200-01 and NTC-6200-11 only)
2. DC power input via 6-pin or 2-pin connector (8-40V DC)
3. DC power input via field terminated power source (8-40V DC)
The green power LED on the router lights up when a power source is connected.
Power over Ethernet (802.3af PoE) (available on the NTC-6200-01 and NTC-6200-11only)
Power over Ethernet (PoE) is a method of connecting network devices through Ethernet cable where power and data are passed
along a single cable. This may be a desirable method of powering the device if PoE is available, or if it’s most convenient in the
desired installation environment to only have a single cable running to the NTC-6200 Series router.
There are 5 power classes defined in the IEEE 802.3-2005 standard, of which the NTC-6200 Series router is a class 3 device.
CLASS
CLASSIFICATION CURRENT
POWER RANGE
CLASS DESCRIPTION
3
26-30 mA
6.49 –12.95 W
Mid power
Table 8 - PoE power classes
To use PoE to power the NTC-6200 Series router, simply connect your router to a PoE injector or PoE network switch using the
bundled yellow Ethernet cable 8P8C.
DC power via 6-pin or 2-pin connector
The DC input jack can accept power from a separately sold DC power supply. Both a standard temperature range DC power
supply and an extended temperature range DC power supply are available to purchase as accessories.
To supply the router with DC Power via the 6-pin or 2-pin connector, remove the attached green terminal block from your router
and connect the external DC power supply to the router’s green DC power jack.
DC power via field terminated power source
If an existing 8-40V DC power supply is available, you can insert the wires into the supplied terminal block to power your router. Use
a flathead screwdriver to tighten the terminal block screws and secure the power wires, making sure the polarity of the wires are
correctly matched for your particular unit, as illustrated below.

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NTC-6200-01, NTC-6200-02, NTC-6200-11 and NTC-6200-12
Figure 12 –Locking Six-way Power Terminal Block
Figure 13 –Terminal block connector
TERMINAL
DESCRIPTION
+
Positive wire for power.
-
Ground wire.
i
Dedicated terminal for ignition detection.
I/O
Three terminals used for input/output detection (refer to the IO
configuration section for more information).
Table 9 - Locking power block pin outs
NTC-6200-03 and NTC-6200-13
Figure 14 –Locking Two-way Power Terminal Block
PIN
SIGNAL
DESCRIPTION
+
V+
Voltage +
-
V-
Ground
Table 10 - Locking power block pin outs
Failover power support (NTC-6200-01 and NTC-6200-11 only)
The NTC-6200-01 and NTC-6200-11 routers include support for connection of two power sources at the same time. When a PoE
Ethernet cable is connected and DC power is also supplied to the DC input jack of the router, the router will source power
exclusively from the PoE source. In the event that power from the PoE cable is lost, the router will automatically switch to source
power from the DC input jack, without affecting the router’s operation. When PoE power is restored, the router automatically
switches back to receive power from the PoE input source.
Viewing power source information
You can view the current power input mode in the Advanced status section of the device’s web user interface. This is useful for
remotely monitoring the device. You can also use the Software Development Kit to access this information for advanced purposes
(e.g. configuring SMS alerts to inform you of the power status of the router).

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To view the router’s power source information, log in to the router and expand the Advanced status box on the status page. See
the Status section of this manual for more information on the status page.
Power consumption
To assist with power consumption planning, the following table summarises average power consumption during the various states
of the NTC-6200 Series router under normal usage conditions. It’s important to note that this table serves as an indication only as
the power consumed by the device is affected by many variables including signal strength, network type, and network activity.
Average power consumption figures
STATE
POWER CONSUMPTION
Powering up, inrush power
6.0W
Powered on, idle and connected to packet data
1.2W
Powered on, connected to packet data with average
load
2.0W
Powered on, connected to packet data with heavy traffic
4.0W
Peak power draw at maximum 3G module transmission
power
5.0W
Table 11 - Average power consumption figures
Installing the router
After you have mounted the router and connected a power source, follow these steps to complete the installation process.
1. Connect equipment that requires network access to the Ethernet port of your router. This may be your computer for
advanced configuration purposes, or your end equipment which requires data access via the NTC-6200 Series router. You
can connect one device directly, or several devices using a network switch.
If you’re using PoE as the power source, you need to connect any devices via an available data Ethernet port on your PoE
power source (be it a PoE network switch or PoE power injector).
2. Ensure the external power source is switched on and wait 2 minutes for your NTC-6200 Series router to start up. To
check the status of your router, compare the LED indicators on the device with those listed in the LED Indicators section of
this guide.

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Advanced configuration
The NTC-6200 Series router comes with pre-configured settings that should suit most customers. For advanced configuration, log
in to the web-based user interface of the router.
To log in to the web-based user interface:
1. Open a web browser (e.g. Internet Explorer, Firefox, Safari), type http://192.168.1.1 into the address bar and press Enter.
The web-based user interface log in screen is displayed.
Figure 15 –Log in prompt for the web-based user interface
2. Enter the login username and password. If this is the first time you are logging in or you have not previously configured the
password for the “root” or “admin” accounts, you can use one of the default account details to log in.
ROOT MANAGER
ACCOUNT
Username:
root
Password:
admin
Table 12 - Management account login details –Root manager
ADMIN MANAGER ACCOUNT
Username:
admin
Password:
admin
Table 13 - Management account login details –Admin manager
Note: To access all features of the router, you must use the root manager account.
For security reasons, we highly recommend that you change the passwords for the root and admin accounts upon initial
installation. You can do so by navigating to the System and then Administration page.
The Status page is displayed when you have successfully logged in.

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Status
The status page of the web interface provides system related information and is displayed when you log in to the NTC-6200 Series
router management console. The status page shows System information, LAN details, Cellular connection status, Packet data
connection status and Advanced status details. You can toggle the sections from view by clicking the or buttons to show
or hide them. Extra status boxes will appear as additional software features are enabled (e.g. VPN connectivity).
Figure 16 - The Status page