NETGEAR ProSafe UTM9S User manual

ProSecure Unified Threat Management
Appliances UTM9S and UTM25S
Wireless Quick Start Guide

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Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your
product and use it to register your product at https://my.netgear.com.
You must register your product before you can use NETGEAR telephone
support. NETGEAR recommends registering your product through the
NETGEAR website.
Phone (US only): 1-888-NETGEAR
Phone (Other Countries):
Visit http://support.netgear.com/general/contact/default.aspx.
NETGEAR recommends that you use only the official NETGEAR support
resources.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks
and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the
United States and/or other countries. Information is subject to change without
notice. © NETGEAR, Inc. All rights reserved.
Warning: Do not stack equipment, or place equipment in tight spaces
or in drawers. Be sure that your equipment is surrounded by at least 2
inches (5 cm) of air space.

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Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Default Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Wireless Equipment Placement and Range Guidelines . . . . . . 6
Configure the Country of Operation and Operating Frequency. 7
Configure WPA+WPA2 with PSK Security . . . . . . . . . . . . . . . . 8
Test Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
For More Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

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Introduction
This quick start guide provides basic wireless configuration
information for the ProSafe UTM9S and UTM25S. For information
about advanced wireless features, and for complete configuration
steps, see the reference manual at downloadcenter.netgear.com.
Default Wireless Settings
The default wireless settings work well for most wireless networks,
but you need to configure the country of operation and wireless
security.
The country is initially set to the default country for the region where
the UTM is sold. You need to select the actual country of operation
from the country list. The countries in each region are listed in
alphabetic order.
These are the default settings:
Item Description
Wireless radio Enabled
Region Not configurable. It is set to the region in
which you purchased the UTM.
Country The selection is limited to the countries in the
region in which you purchased the UTM. The
default regional settings are:
•Africa. Algeria
•Asia. Azerbaijan
•Europe. Albania
•Middle East. Bahrain
•North America, Latin America, and The
Caribbean. United States
•Oceania. Australia

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Operating frequency Configurable to 2.4 GHz or 5 GHz
Default security profile UTM9S or UTM25S
Default network name
(SSID)
netgear-1
Broadcast SSID Enabled
Security Open
Encryption None
Authentication None
Default transmit power Full
802.11 wireless mode g and b (the default for most countries)
802.11b/g/n radio
frequency channel
Auto
802.11n channel spacing 20 MHz
Advanced wireless settings
Beacon interval 100 ms
DTIM interval 2
RTS threshold 2346 bytes
Fragmentation threshold 2346 bytes
Preamble mode Long
Protection mode None
Power save Disabled
Item Description

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Wireless Equipment Placement and Range
Guidelines
The range of your wireless connection can vary based on the location
of the UTM. The latency, data throughput performance, and notebook
power consumption of wireless adapters also vary depending on your
configuration choices.
Note: Failure to follow these guidelines can result in significant
performance degradation or the inability to connect wirelessly to the
UTM. For complete performance specifications, see the data sheet at
downloadcenter.netgear.com.
For best results, place your UTM according to the following general
guidelines:
•Near the center of the area in which your wireless devices
operate.
•In an elevated location such as a high shelf where the wirelessly
connected devices have line-of-sight access (even if through
walls).
•Away from sources of interference such as computers,
microwaves ovens, and 2.4 GHz cordless phones.
•Away from large metal surfaces or water.
•Placing the antennas in the upright position provides the best
horizontal coverage.
•If you are using multiple wireless access points such as the UTM,
it is better if access points use different radio frequency channels
to reduce interference. The recommended channel space
between adjacent access points is five channels (for example,
use Channels 1 and 6, or 6 and 11, or 1 and 11).
•The time that it takes to establish a wireless connection can vary
depending on both your security settings and placement. WEP
connections can take slightly longer to establish. Also, WEP
encryption can consume more battery power on a notebook
computer.

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Configure the Country of Operation and
Operating Frequency
The region of operation is not configurable. It is set for the region in
which you purchased the UTM. The selection of the country is limited
to the countries in the region in which you purchased the UTM. As an
option, you can change the operating frequency from the default
setting of 2.4 GHz to 5 GHz.
To configure the country and frequency settings:
1. Select Network Config > Wireless Settings > Radio Settings.
The Radio Settings screen displays:
2. Select the country from the Country drop-down list.
3. (Optional) From the Operating Frequency drop-down list, select
5GHz to change the frequency from the default 2.4 GHz band to
the 5 GHz band.
Warning: When you change to the 5-GHz band, only 802.11na
devices can connect to the UTM. (In Greenfield mode, only 802.11n
devices can connect to the UTM.) 802.11b and 802.11g devices cannot
connect to the UTM.

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4. Click Apply to save your settings. The wireless network module
(not the UTM9S or UTM25S) reboots.
Note: Other wireless settings that you can configure on the Radio
Settings screen are explained in “Configure the Basic Radio Settings”
in Appendix B, “Wireless Network Module for the UTM9S and
UTM25S,” of the reference manual.
Configure WPA+WPA2 with PSK Security
NETGEAR recommends that you configure wireless authentication
and encryption to secure your wireless traffic. WPA+WPA2 with a
pre-shared key (PSK) is easy to configure and works well in most
situations. However, if your network uses 802.11n devices only, select
WPA2 to enable the 802.11n devices to function at full speed.
To configure WPA+WPA2 with PSK security for the UTM9S or
UTM25S default wireless profile:
1. Select Network Config > Wireless Settings > Wireless
Profiles. The Wireless Profiles screen displays:

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2. Click the Edit button in the Action column for the UTM9S or
UTM25S default wireless profile. The Edit Wireless Profiles screen
displays:
3. From the Security drop-down list, select WPA+WPA2.
The Encryption drop-down list automatically selects TKIP+AES,
which is the default encryption setting for WPA+WPA2.
4. From the Authentication drop-down list, select PSK.
5. In the WPA Password field, enter a password (also referred to as a
pre-shared key) of at least 8 characters.

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Warning: If you use a wireless computer to configure the wireless
security settings, you are disconnected when you click Apply.
Reconfigure your wireless computer to match the new settings, or
access the UTM from a wired computer to make further changes.
6. Click Apply to save your settings.
Note: For other types of security (WEP, WPA, WPA2, and RADIUS
authentication) and for the other wireless profile settings, see
“Wireless Security Profiles” in Appendix B, “Wireless Network Module
for the UTM9S and UTM25S,” of the reference manual.
Test Wireless Connectivity
After you have configured the UTM as explained in the previous
sections, test your wireless clients for wireless connectivity before
you place the UTM at its permanent position.
To test for wireless connectivity:
1. Configure the 802.11 wireless clients so that they all have the
same SSID that you have configured on the UTM, for example,
netgear-1 (the default SSID). Make sure that the wireless mode
on the UTM supports the wireless capacity of the wireless
clients.
2. Verify that your wireless clients have a link to the UTM.
3. Verify network connectivity by using a browser such as Internet
Explorer 7.0 or later or Mozilla Firefox 4.0 or later to browse the
Internet, or check for file and printer access on your network.
If you have trouble connecting to the module, try to connect without
security by selecting OPEN from the Security drop-down list on the
Edit Wireless Profiles screen for the profile that you are using (see
the figure on page 9).