NETGEAR DM111PSP - ADSL2+ Ethernet Modem User manual

202-10449-01
December 2008
v1.0
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134 USA
ADSL2+ Modem Router
DM111PSPv2
User Manual

ii
v1.0, December 2008
© 2008 by NETGEAR, Inc. All rights reserved.
Trademarks
NETGEAR, the NETGEAR logo, and Smart Wizard are trademarks or registered trademarks of NETGEAR, Inc.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product
names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Federal Communications Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid
the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less
than 20 cm (8 inches) during normal operation.

v1.0, December 2008
iii
European Union Statement of Compliance
Hereby, NETGEAR, Inc. declares that this modem router is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.
Èesky
[Czech]
NETGEAR, Inc. tímto prohlašuje, že tento ADSL2+ Modem Router DM111PSPv2 je ve
shodì se základními požadavky a dalšími pøíslušnými ustanoveními smìrnice 1999/5/ES.
Dansk
[Danish]
Undertegnede NETGEAR, Inc. erklærer herved, at følgende udstyr ADSL2+ Modem
Router DM111PSPv2 overholder de væsentlige krav og øvrige relevante krav i direktiv
1999/5/EF.
Deutsch
[German]
Hiermit erklärt NETGEAR, Inc., dass sich das Gerät ADSL2+ Modem Router
DM111PSPv2 in Übereinstimmung mit den grundlegenden Anforderungen und den
übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.
Eesti
[Estonian] Käesolevaga kinnitab NETGEAR, Inc. seadme ADSL2+ Modem Router DM111PSPv2 vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele
asjakohastele sätetele.
English Hereby, NETGEAR, Inc., declares that this ADSL2+ Modem Router DM111PSPv2 is in
compliance with the essential requirements and other relevant provisions of Directive
1999/5/EC.
Español
[Spanish]
Por medio de la presente NETGEAR, Inc. declara que el ADSL2+ Modem Router
DM111PSPv2 cumple con los requisitos esenciales y cualesquiera otras disposiciones
aplicables o exigibles de la Directiva 1999/5/CE.
Ελληνική
[Greek]
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR, Inc. ΔΗΛΩΝΕΙ ΟΤΙ ADSL2+ Modem Router
DM111PSPv2 ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ
ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
Français
[French]
Par la présente NETGEAR, Inc. déclare que l'appareil ADSL2+ Modem Router
DM111PSPv2 est conforme aux exigences essentielles et aux autres dispositions
pertinentes de la directive 1999/5/CE.
Italiano
[Italian] Con la presente NETGEAR, Inc. dichiara che questo ADSL2+ Modem Router DM111PSPv2 è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti
stabilite dalla direttiva 1999/5/CE.
Latviski
[Latvian]
Ar šo NETGEAR, Inc. deklarç, ka ADSL2+ Modem Router DM111PSPv2 atbilst Direktîvas
1999/5/EK bûtiskajâm prasîbâm un citiem ar to saistîtajiem noteikumiem.
Lietuviø
[Lithuanian] Šiuo NETGEAR, Inc. deklaruoja, kad šis ADSL2+ Modem Router DM111PSPv2 atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.
Nederlands
[Dutch]
Hierbij verklaart NETGEAR, Inc. dat het toestel ADSL2+ Modem Router DM111PSPv2 in
overeenstemming is met de essentiële eisen en de andere relevante bepalingen van
richtlijn 1999/5/EG.
Malti
[Maltese] Hawnhekk, NETGEAR, Inc., jiddikjara li dan ADSL2+ Modem Router DM111PSPv2 jikkonforma mal-tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid-Dirrettiva
1999/5/EC.

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iv
A printed copy of the EU Declaration of Conformity certificate for this product is provided in the DM111PSPv2 product
package.
Bestätigung des Herstellers/Importeurs
Es wird hiermit bestätigt, daß das ADSL2+ Modem Router DM111PSPv2 gemäß der im BMPT-AmtsblVfg 243/1991
und Vfg 46/1992 aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben einiger Geräte (z.B.
Testsender) kann jedoch gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die Anmerkungen in der
Betriebsanleitung.
Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf den Markt
gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.
Certificate of the Manufacturer/Importer
It is hereby certified that the ADSL2+ Modem Router DM111PSPv2 has been suppressed in accordance with the
conditions set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example,
test transmitters) in accordance with the regulations may, however, be subject to certain restrictions. Please refer to the
notes in the operating instructions.
Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market
and has been granted the right to test the series for compliance with the regulations.
Voluntary Control Council for Interference (VCCI) Statement
This equipment is in the second category (information equipment to be used in a residential area or an adjacent area
thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing
Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas.
Magyar
[Hungarian]
Alulírott, NETGEAR, Inc. nyilatkozom, hogy a ADSL2+ Modem Router DM111PSPv2
megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb
elõírásainak.
Polski
[Polish] Niniejszym NETGEAR, Inc. oœwiadcza, ¿e ADSL2+ Modem Router DM111PSPv2 jest zgodny z zasadniczymi wymogami oraz pozosta³ymi stosownymi postanowieniami
Dyrektywy 1999/5/EC.
Português
[Portuguese] NETGEAR, Inc. declara que este ADSL2+ Modem Router DM111PSPv2 está conforme
com os requisitos essenciais e outras disposições da Directiva 1999/5/CE.
Slovensko
[Slovenian]
NETGEAR, Inc. izjavlja, da je ta ADSL2+ Modem Router DM111PSPv2 v skladu z
bistvenimi zahtevami in ostalimi relevantnimi doloèili direktive 1999/5/ES.
Slovensky
[Slovak]
NETGEAR, Inc. týmto vyhlasuje, že ADSL2+ Modem Router DM111PSPv2 spåòa
základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES.
Suomi
[Finnish] NETGEAR, Inc. vakuuttaa täten että ADSL2+ Modem Router DM111PSPv2 tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden
ehtojen mukainen.
Svenska
[Swedish]
Härmed intygar NETGEAR, Inc. att denna [utrustningstyp] står I överensstämmelse med
de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv
1999/5/EG.

v1.0, December 2008
v
When used near a radio or TV receiver, it may become the cause of radio interference. Read instructions for correct
handling.
Product and Publication Details
Model Number: DM111PSPv2
Publication Date: December 2008
Product Family: Modem Router
Product Name: ADSL2+ Modem Router DM111PSPv2
Home or Business Product: Home
Language: English
Publication Part Number: 202-10449-01

v1.0, December 2008
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Contents
ADSL2+ Modem Router DM111PSPv2 User Manual
About This Manual
How to Use This Book ...................................................................................................... xi
Conventions, Formats, and Scope ...................................................................................xii
How to Use This Manual .................................................................................................xiii
How to Print This Manual ................................................................................................xiii
Revision History ...............................................................................................................xiv
Chapter 1
Configuring Your Internet Connection
Installation Requirements ...............................................................................................1-1
Using the Smart Wizard to Set Up Your Modem Router .................................................1-2
Logging In to the Modem Router ....................................................................................1-2
Setting Up Your Modem Router Manually ......................................................................1-4
Using the Setup Wizard to Auto-Detect the Internet Connection .............................1-5
Using Quick Setup to Configure the Modem Router ................................................1-6
How the Internet Connection Works ...............................................................................1-8
Chapter 2
Managing Your Modem Router
Changing the Password .................................................................................................2-1
Backing Up, Restoring, or Erasing Your Settings ...........................................................2-2
Backing Up the Configuration to a File .....................................................................2-2
Restoring the Configuration from a File ...................................................................2-3
Resetting the Configuration to the Factory Default Settings ....................................2-3
Upgrading the Modem Router’s Firmware ......................................................................2-3
Network Management Information .................................................................................2-5
Viewing the Router Status ........................................................................................2-5
Viewing Attached Devices ........................................................................................2-7
Viewing the ADSL Line Status .................................................................................2-8
Setting up the System Log .............................................................................................2-9

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Diagnostic Utilities and Rebooting the Modem Router ................................................. 2-11
Running Diagnostics Tests ..................................................................................... 2-11
Routing Table .........................................................................................................2-12
Remote Access ............................................................................................................2-13
Chapter 3
Security and Firewall Protection
Firewall Settings .............................................................................................................3-1
Firewall Rules (IP Filtering) ......................................................................................3-2
Port Forwarding (Inbound Rules) .............................................................................3-6
Port Triggering (Outbound Rules) ............................................................................3-8
Configuring a DMZ Host ...............................................................................................3-10
Enabling Universal Plug and Play (UPnP) .................................................................... 3-11
Chapter 4
Advanced Configuration
LAN IP Setup ..................................................................................................................4-1
Understanding the LAN IP Settings .........................................................................4-3
Reserved IP Addresses ...........................................................................................4-4
Static Routes ..................................................................................................................4-5
IGMP Proxy ....................................................................................................................4-7
Internet Time Settings .....................................................................................................4-8
Enabling VoIP Connections ............................................................................................4-9
Chapter 5
Advanced WAN Configuration
WAN Setup .....................................................................................................................5-1
Selecting Your Domain Name Server (DNS) ..................................................................5-7
Static DNS ................................................................................................................5-8
Dynamic DNS ...........................................................................................................5-8
Quality of Service (QoS) Settings .................................................................................5-10
TR 069 Client Configuration .........................................................................................5-12
Chapter 6
Troubleshooting
Basic Functioning ...........................................................................................................6-2
Power LED Is Off or Never Turns Green ..................................................................6-2
ADSL LED Is Off or Is Blinking .................................................................................6-3
Ethernet LED or Internet LEDs Not On ....................................................................6-4

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Cannot Log in to the Modem Router ..............................................................................6-4
Modem Router Does Not Save Configuration Changes .................................................6-6
Troubleshooting the Internet Connection ........................................................................6-6
Troubleshooting PPPoE or PPPoA Connection .......................................................6-7
Troubleshooting Internet Browsing ..........................................................................6-7
Restoring the Default Configuration and Password ........................................................6-8
Using the Reset Button ............................................................................................6-8
Problems with Date and Time .........................................................................................6-8
Appendix A
Technical Specifications
Appendix B
Related Documents
Index

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About This Manual
The NETGEAR®ADSL2+ Modem Router DM111PSPv2 User Manual describes how to install,
configure and troubleshoot the ADSL2+ Modem Router. The information in this manual is
intended for readers with intermediate computer and Internet skills.
How to Use This Book
This document describes configuration menu commands for the ADSL2+ Modem Router
software. The commands can all be accessed from the Web interface.
•Chapter 1, “Configuring Your Internet Connection,” describes how to use the Smart Wizard
Discovery utility to set up your ADSL2+ Modem Router so that you can communicate with it.
•Chapter 2, “Managing Your Modem Router,” describes how to perform network management
tasks.
•Chapter 3, “Security and Firewall Protection,” describes how to configure the firewall and
security features.
•Chapter 4, “Advanced Configuration,” describes how to configure advanced features,
including LAN IP features.
•Chapter 5, “Advanced WAN Configuration,” describes how to configure advanced WAN
features, including Quality of Service (QoS) features.
•Chapter 6, “Troubleshooting,” describes how to troubleshoot your ADSL2+ Modem Router.
•Appendix A, “Technical Specifications,” provides ADSL2+ Modem Router specifications.
•Appendix B, “Related Documents,” provides links to reference documents.

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Conventions, Formats, and Scope
The conventions, formats, and scope of this manual are described in the following paragraphs:
•Typographical Conventions.This manual uses the following typographical conventions:
•Formats.This manual uses the following formats to highlight special messages:
•Scope.This manual is written for the ADSL2+ Modem Router according to these
specifications:
Italic Emphasis, books, CDs, file and server names, extensions
Bold User input, IP addresses, GUI screen text
Fixed Command prompt, CLI text, code
italic URL links
Note: This format is used to highlight information of importance or special interest.
Tip: This format is used to highlight a procedure that will save time or resources.
Warning: Ignoring this type of note may result in a malfunction or damage to the
equipment.
Danger: This is a safety warning. Failure to take heed of this notice may result in
personal injury or death.
Product Version ADSL2+ Modem Router DM111PSPv2
Manual Publication Date December 2008

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For more information about network, Internet, firewall, and VPN technologies, see the links to the
NETGEAR website in Appendix B, “Related Documents.”
How to Use This Manual
The HTML version of this manual includes the following:
• Buttons, and , for browsing forward or backward through the manual one page
at a time.
•A button that displays the table of contents and a button that displays an index.
Double-click a link in the table of contents or index to navigate directly to where the topic is
described in the manual.
•A button to access the full NETGEAR, Inc. online knowledge base for the product
model.
• Links to PDF versions of the full manual and individual chapters.
How to Print This Manual
To print this manual, you can choose one of the following options, according to your needs.
•Printing a page from HTML. Each page in the HTML version of the manual is dedicated to
a major topic. Select File > Print from the browser menu to print the page contents.
•Printing from PDF. Your computer must have the free Adobe Acrobat reader installed in
order to view and print PDF files. The Acrobat reader is available on the Adobe Web site at
http://www.adobe.com.
– Printing a PDF chapter. Use the PDF of This Chapter link at the top left corner of any
page.
• Click the PDF of This Chapter link at the top left corner of any page in the chapter
you want to print. The PDF version of the chapter you were viewing opens in a
browser window.
• Click the print icon in the upper left of your browser window.
Note: Product updates are available on the NETGEAR, Inc. website at
http://kbserver.netgear.com.

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–Printing a PDF version of the complete manual. Use the Complete PDF Manual link
at the top left corner of any page.
• Click the Complete PDF Manual link at the top left corner of any page in the manual.
The PDF version of the complete manual opens in a browser window.
• Click the print icon in the upper left corner of your browser window.
Revision History
Tip: If your printer supports printing two pages on a single sheet of paper, you can
save paper and printer ink by selecting this feature.
Part Number Version
Number Date Description
202-10378-01 1.0 April 2008 Manual release
202-10436-01 1.0 December 2008 Revision of existing features and addition of new features

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Chapter 1
Configuring Your Internet Connection
This chapter describes how to configure your ADSL2+ Modem Router Internet connection. When
you perform the initial configuration of your modem router using the Resource CD as described in
the ADSL2+ Modem Router Setup Manual, these settings are configured automatically for you.
This chapter provides further details about these settings, as well as instructions on how to log in to
the modem router for further configuration.
This chapter includes:
•“Installation Requirements in the following section
•“Using the Smart Wizard to Set Up Your Modem Router” on page 1-2
•“Logging In to the Modem Router” on page 1-2
•“Setting Up Your Modem Router Manually” on page 1-4
•“How the Internet Connection Works” on page 1-8
Installation Requirements
Before installation, please have your DSL log in user name and password available. If not
available, please obtain them from your Internet Service Provider (ISP) at the numbers below and
IMMEDIATELY FOLLOW NETGEAR INSTALLATION PROCEDURES located in the Smart
Wizard installation CD.
• For Earthlink customers, please call 1-800-EARTHLINK.
• For AT&T customers, please call 1-877-722-3755.
• For Qwest customers, please call 1-877-348-9005.
• For Verizon customers, please call 1-800-567-6789.
Note: NETGEAR recommends using the Smart Wizard™ Installation Assistant on the
Resource CD for initial configuration, as described in the ADSL2+ Modem Router
Setup Manual.

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1-2 Configuring Your Internet Connection
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NETGEAR modem and gateway products are designed to be compatible with major ISPs in North
America including Earthlink, AT&T, Qwest, and Verizon. For any NETGEAR product installation
support and compatibility concerns, please call NETGEAR at 1-888-NETGEAR, as ISP support
for NETGEAR products may be limited. Please only call your ISP to obtain the log in user name
and password.
Using the Smart Wizard to Set Up Your Modem Router
For first-time installation of your modem router, refer to the ADSL2+ Modem Router Setup
Manual. The Setup Manual explains how to launch the NETGEAR Smart Wizard on the Resource
CD to step you through the procedure to connect your modem router and computer. The Smart
Wizard will assist you in configuring your Internet connection. After initial configuration using the
Setup Manual, you can use the information in this manual to configure additional features of your
modem router.
For installation instructions in a language other than English, see the language options on the
Resource CD.
Logging In to the Modem Router
You can log in to the modem router to view or change its settings.
To log in to the modem router:
1. On your PC, open a Web browser, such as Microsoft Internet Explorer or Mozilla Firefox, and
type the URL http://192.168.0.1 in the address box. A dialog screen will be displayed
prompting you for a user name and password.
Note: The Smart Wizard cannot detect a PPTP connection with your ISP. If your ISP uses
this protocol, then you must use Quick Setup to configure your connection
manually. See “Using Quick Setup to Configure the Modem Router” on page 1-6.
Note: Your computer must be configured for Dynamic Host Configuration Protocol
(DHCP). For help with configuring DHCP, see the documentation that came with
your computer or see the link to the online document in “Preparing Your Network”
in Appendix B.

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A window similar to the following login window opens:
2. Type admin for the user name, password for the password, and then click OK. The Connect
to Internet screen displays:
Figure 1-1
Note: After you log in to the modem router, you will have the option of changing the
modem router’s LAN IP address. If you do so, you will need to use the revised
IP address to log in to the modem router in the future.
Figure 1-2

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Figure 1-2 on page 1-3 shows whether or not the modem router is connected to the Internet,
and the basic Internet connection settings.
Setting Up Your Modem Router Manually
If you elect not to use the Smart Wizard, you can set up the modem router manually. However, you
need to prepare the following before you can set up your modem:
• Active Internet service provided by an Asymmetric Digital Subscriber Line (ADSL) account.
• The Internet Service Provider (ISP) configuration information for your ADSL account.
– ISP login name and password
– ISP Domain Name Server (DNS) addresses
– Fixed or static IP address
– Host and domain names
• Depending on how your ISP set up your Internet account, you need to know one or more of
these settings:
– Virtual path identifier (VPI) and Virtual channel identifier (VCI) parameters
– Multiplexing method
– Host and domain names
• ASDL microfilters as explained in the ADSL2+ Modem Router Setup Manual.
• Your computer must be set up to use DHCP to get its TCP/IP configuration from a router. This
is usually the case. For help with DHCP, see the documentation that came with your computer,
or see the link to the online document in “Preparing Your Network” in Appendix B.
Your ISP should have provided you with all the information needed to connect to the Internet. If
you cannot locate this information, you can ask your ISP to provide it.
You can use the Setup Wizard to auto-detect your Internet connection, or you can bypass the
wizard and enter settings in the Quick Setup screens.
•Setup Wizard. This wizard searches your Internet connection for servers and protocols to
determine your Internet Service Provider (ISP) configuration. See the following section,
“Using the Setup Wizard to Auto-Detect the Internet Connection.”
Note: The Setup Wizard cannot detect a PPTP connection with your ISP. If your ISP
uses this protocol, then you must use Quick Setup to configure your connection
manually.

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•Quick Setup. You are prompted to configure the Internet connection and LAN settings. See
“Using Quick Setup to Configure the Modem Router” on page 1-6.
Using the Setup Wizard to Auto-Detect the Internet Connection
To use the Setup Wizard to assist with configuration or to view the Internet connection settings:
1. Select Setup Wizard from the main menu, and the following screen displays:
2. To use the Setup Wizard, select Yes, and then click Next.
The Setup Wizard detects your ISP configuration. Depending on the type of connection, you
are prompted to enter your ISP settings, as shown in the following table.
Figure 1-3
Table 1-1. Auto-Detected Internet Connection Types
Connection Type ISP Information
PPP over Ethernet (PPPoE)
PPP over ATM (PPPoA)
Enter the login user name and password. These fields are case-
sensitive.
Dynamic IP Account Setup No entries are needed.
IP over ATM Classical IP
assignment (RFC1577)
• Enter the assigned IP address, subnet mask, and the IP address of
your ISP’s primary DNS server. If a secondary DNS server address is
available, enter it also.
• DNS servers are required to perform the function of translating an
Internet name such as www.netgear.com to a numeric IP address. For
a fixed IP address configuration, you must obtain DNS server
addresses from your ISP and enter them manually here.

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3. To save your settings, click Apply.
4. Click Test to verify your Internet connection. If you have trouble connecting to the Internet,
see Chapter 6, “Troubleshooting.
Using Quick Setup to Configure the Modem Router
You can bypass the Setup Wizard and use the Quick Setup screens to manually configure your
modem router.
To manually configure the modem router settings:
1. Select Setup Wizard from the main menu. The following screen displays (see next page).
Fixed IP (Static) Account
Setup 1. If required, enter the account name and domain name from your
ISP.
2. Select Use Static IP Address or Use IP Over ATM (IPoA —
RFC1483 Routed) according to the information from your ISP. If you
select IPoA, the modem router will detect the gateway IP address,
but you still need to provide the modem router IP address.
3. Enter your assigned IP address, subnet mask, and the IP address of
your ISP’s gateway modem router. This information should have
been provided to you by your ISP.
4. Enter the IP address of your ISP’s primary DNS server. If a
secondary DNS server address is available, enter it also.
DNS servers are required to perform the function of translating an
Internet name such as www.netgear.com to a numeric IP address. For a
fixed IP address configuration, you must obtain DNS server addresses
from your ISP and enter them manually here.
Figure 1-4
Table 1-1. Auto-Detected Internet Connection Types (continued)
Connection Type ISP Information