NETGEAR WAX630 User manual

User Manual
Insight Managed WiFi 6 AX6000
Tri-band Multi-Gig Access Point
WAX630
NETGEAR, Inc.
350 E. Plumeria DriveSeptember 2022
San Jose, CA 95134, USA202-12194-05

Support and Community
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Do not use this device outdoors. The PoE source is intended for intra building connection
only.
Applicable to 6 GHz devices only: Only use the device indoors. The operation of 6 GHz
devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that
operation of this device is permitted in large aircraft while flying above 10,000 feet.
Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or
communications with unmanned aircraft systems.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
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Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630

Revision History
CommentsPublish DatePublication Part
Number
We added the following sections:
Set up Multi PSK for a WiFi network on page 78
Enable L2 security on page 132
Manage the Energy Efficiency Mode on page 176
September 2022202-12194-05
We revised the following sections:
About the local browser user interface and NETGEAR Insight on page 10
Connect to the access point for initial configuration on page 22
Connect over the Internet using the NETGEAR Insight Cloud Portal on
page 23
Connect over WiFi using the NETGEAR Insight app on page 25
Connect over WiFi to the local browser UI for initial configuration on page
27
We made minor changes and improvements to multiple other sections.
We removed information about a 9/16 in. (15 mm) T-bar, which is not
supported as a mounting option (see Mount the Access Point to a Wall
or Ceiling on page 262).
July 2022202-12194-04
We revised the following sections to document the option to let the access
point check for new firmware:
Connect over WiFi to the local browser UI for initial configuration on page
27
Connect over the LAN to the local browser UI for initial configuration on
page 32
Configure the access point offline using a directly connected computer
on page 37
We revised Connect the access point as an extender to a root access point
using the Insight app on page 53 and added Connect the access point
as an extender to a root access point using the Cloud Portal on page 49.
May 2022202-12194-03
We revised Register and configure Facebook Wi-Fi for the access point
on page 105.
We changed the number of MAC addresses that can be supported in a
MAC ACL from 256 to 512 (see Manage local MAC access control lists on
page 117).
We revised Set up RADIUS servers on page 130.
We added Set NAT mode or Bridge mode for addressing and traffic on
page 201
We added Capture WiFi and Ethernet packets on page 236.
We revised Technical specifications on page 260 to add DFS operating
frequency ranges for the 5 GHz radios for use in the US and Canada.
We revised Mount the access point on a wall on page 264.
We made other minor changes.
April 2022202-12194-02
First publication.June 2021202-12194-01
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Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630

Contents
Chapter 1 Introduction
Additional documentation................................................................10
About the local browser user interface and NETGEAR Insight....10
Chapter 2 Hardware Overview
Unpack the access point....................................................................12
Top panel with LEDs...........................................................................12
Hardware interfaces...........................................................................15
Access point label..............................................................................16
Safety instructions and warnings for an indoor access point........17
Chapter 3 Install the Access Point in Your Network and Access It
for Initial Configuration
Position your access point for best performance...........................20
Set up and connect the access point to your network...................21
Connect to the access point for initial configuration.....................22
Connect over the Internet using the NETGEAR Insight Cloud
Portal................................................................................................23
Connect over WiFi using the NETGEAR Insight app.................25
Connect over WiFi to the local browser UI for initial
configuration..................................................................................27
Connect over the LAN to the local browser UI for initial
configuration..................................................................................32
Configure the access point offline using a directly connected
computer.........................................................................................37
Log in to the access point after initial setup....................................43
What to do if you get a browser security warning..........................44
Chapter 4 Install the Access Point in an Insight Instant Mesh WiFi
Network
What are a root access point and an extender access point?......46
What is an Insight Instant Mesh WiFi network?...............................47
Requirements for placing an extender access point in a mesh WiFi
network................................................................................................48
Connect the access point as an extender to a root access point using
the Cloud Portal..................................................................................49
4

Install the NETGEAR Insight app to manage an Insight Instant Mesh
WiFi network.......................................................................................53
Connect the access point as an extender to a root access point using
the Insight app....................................................................................53
Chapter 5 Manage the Basic WiFi Features for a WiFi network
Set up an open or secure WiFi network..........................................59
View or change the settings of a WiFi network...............................68
Remove a WiFi network.....................................................................69
Hide or broadcast the SSID for a WiFi network..............................70
Change the VLAN ID for a WiFi network.........................................71
Change the authentication and encryption for a WiFi network....72
Enable or disable PMF for a WiFi network......................................76
Set up Multi PSK for a WiFi network.................................................78
Disable or enable a WiFi network or set up a WiFi activity
schedule..............................................................................................81
Enable or disable band steering with 802.11k RRM and 802.11v
WiFi network management...............................................................82
Chapter 6 Manage the Basic Radio Features
Manage the basic WiFi settings for the radios................................85
Turn a radio on or off.........................................................................88
Change the WiFi mode for a radio...................................................89
Change the channel width for a radio.............................................91
Change the guard interval for a radio.............................................93
Change the output power for a radio..............................................94
Change the channel for a radio........................................................95
Manage Quality of Service for a WiFi radio.....................................96
Chapter 7 Set Up and Manage a Captive Portal
Set up a click-through captive portal for a WiFi network..............99
Set up an external captive portal for a WiFi network...................102
Register and configure Facebook Wi-Fi for the access point.....105
Set up a Facebook Wi-Fi captive portal for a WiFi network........107
Unregister the access point from Facebook Wi-Fi.......................108
Chapter 8 Manage Access and Security
Block specific URLs and keywords for Internet access................111
Manage user accounts.....................................................................113
Add a user account......................................................................113
Change the time-out period for a user session.......................114
Change the settings for a user account....................................115
Remove a user account...............................................................116
Manage local MAC access control lists.........................................117
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Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630

Manually set up a MAC access control List...............................118
Import an existing MAC access control list..............................121
Manage neighbor AP detection.....................................................124
Enable neighbor access point detection and move access points
to the Known AP List....................................................................125
Import an existing neighbor access point list in the Known AP
List..................................................................................................127
Set up RADIUS servers.....................................................................130
Enable L2 security............................................................................132
Chapter 9 Manage the Local Area Network and IP Settings
Disable the DHCP client and specify a fixed IP address..............135
Enable the DHCP client...................................................................136
Set the 802.1Q VLAN and management VLAN............................138
Set an existing domain name..........................................................140
Enable or disable Spanning Tree Protocol...................................141
Enable or disable the network integrity check function..............142
Enable or disable IGMP snooping.................................................143
Enable or disable Ethernet LLDP....................................................144
Enable or disable UPnP...................................................................145
Manage the link aggregation capability........................................146
Enable link aggregation for the LAN 2 port.............................147
Disable link aggregation for the LAN 2 port............................148
Chapter 10 Manage and Maintain the Access Point
Change the management mode to NETGEAR Insight or
Web-browser....................................................................................151
Change the country or region of operation..................................153
Change the admin user account password..................................154
Change the system name................................................................155
Specify a custom NTP server...........................................................156
Set the time zone..............................................................................157
Manage the syslog settings.............................................................158
Manage the firmware of the access point.....................................159
Let the access point check for new firmware and update the
firmware........................................................................................160
Manually download firmware and update the access point...161
Revert to the backup firmware...................................................163
Use an SFTP server to update the access point.......................164
Manage the configuration file of the access point.......................166
Back up the access point configuration....................................166
Restore the access point configuration.....................................167
Reboot the access point from the local browser UI.....................169
Schedule the access point to reboot.............................................170
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Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630

Return the access point to its factory default settings.................171
Use the Reset button to reset the access point........................171
Use the local browser UI to reset the access point..................172
Enable SNMP and manage the SNMP settings............................173
Manage the LEDs.............................................................................175
Manage the Energy Efficiency Mode.............................................176
Chapter 11 Monitor the Access Point and the Network
Display the access point Internet, IP, and system settings..........179
Display the WiFi radio settings.......................................................183
Display unknown and known neighbor access points................186
Display client distribution, connected clients, and client trends.187
View WiFi and Ethernet traffic, traffic and ARP statistics, and channel
utilization...........................................................................................191
View or download tracked URLs.....................................................193
View, save, download, or clear the logs........................................195
View a WiFi bridge connection.......................................................197
View alarms and notifications.........................................................198
Chapter 12 Manage the Advanced WiFi Features for a WiFi network
Set NAT mode or Bridge mode for addressing and traffic.........201
Enable or disable client isolation for a WiFi network...................202
Enable or disable URL tracking for a WiFi network......................204
Change the format of the DHCP offer messages in a WiFi
network..............................................................................................205
Select a MAC ACL for a WiFi network...........................................207
Set bandwidth rate limits for a WiFi network................................208
Configure advanced rate selection for a WiFi network...............210
Chapter 13 Set up a WiFi Bridge
WiFi base station, WiFi repeater, and WiFi bridge requirements.216
Set up a WiFi bridge between access points................................217
Chapter 14 Manage the Advanced Radio Features
Manage the advanced WiFi settings for the radios.....................221
Manage the maximum number of clients for a radio..................224
Manage the broadcast and multicast settings for a radio...........225
Manage load balancing for the radios..........................................227
Manage sticky clients.......................................................................229
Manage the ARP proxy....................................................................231
Manage the amount of broadcast traffic.......................................232
Chapter 15 Diagnostics and Troubleshooting
Perform a ping test...........................................................................235
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Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630

Capture WiFi and Ethernet packets...............................................236
Check the Internet speed................................................................239
Quick tips for WiFi troubleshooting...............................................240
Troubleshoot with the LEDs............................................................241
Power/Cloud LED remains off....................................................242
Power/Cloud LED remains solid amber...................................242
Power/Cloud LED is blinking amber slowly, continuously.....243
The access point functions as a PoE PD and the Power/Cloud
LED remains solid amber............................................................243
Power/Cloud LED does not light blue in the NETGEAR Insight
management mode.....................................................................244
Power/Cloud LED does not stop blinking amber, green, and
blue................................................................................................245
2.4G or 5G WLAN LED is off.......................................................246
The extender access point and root access point cannot
connect..............................................................................................246
Troubleshoot WiFi connectivity for a WiFi client device.............248
Troubleshoot Internet browsing.....................................................249
You cannot log in to the access point over a LAN connection....249
Changes are not saved....................................................................250
You enter the wrong password and can no longer log in to the
access point.......................................................................................250
Troubleshoot your network using the ping utility........................251
Test the LAN path to your access point....................................252
Test the path from your computer to a remote device...........252
Appendix A Factory Default Settings and Technical Specifications
Factory default settings...................................................................255
Technical specifications...................................................................260
Appendix B Mount the Access Point to a Wall or Ceiling
Mounting parts.................................................................................263
Mount the access point on a wall...................................................264
Mount the access point to a T-bar..................................................265
Unmount the access point...............................................................269
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Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630

1
Introduction
This manual is for the NETGEAR Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig
Access Point model WAX630.
Model WAX630, in this manual referred to as the access point, supports IEEE 802.11ax,
twelve (4+4+4) streams of WiFi 6, and tri-band concurrent operation at 2.4 GHz, 5 GHz
low band, and 5 GHz high band. The combined throughput is 6000 Mbps: 1200 Mbps
at 2.4 GHz, 2400 Mbps at 5 GHz low band, and 2400 Mbps at 5 GHz high band.
The access point functions as a Power over Ethernet plus (PoE++) powered device (PD)
in an existing network connected to a PoE++ switch that provides 802.3bt power (60W
PoE++ power on the port that is connected to the access point). The access point also
supports a power adapter for connection to a regular switch. Model WAX630 ships
without a power adapter, and model WAX630PA ships with a power adapter. If you
ordered model WAX630 but prefer to use the access point without a PoE++ connection,
you can order a power adapter separately.
The PoE++ Ethernet port supports a high speed up to 2.5 Gbps. A second Ethernet
LAN port supports a speed of 1 Gbps for a link aggregation (LAG) connection.
This chapter contains the following sections:
• Additional documentation
• About the local browser user interface and NETGEAR Insight
Note: For more information about the topics that are covered in this manual, visit the
support website at netgear.com/support/.
Note: Firmware updates with new features and bug fixes are made available from time
to time at netgear.com/support/download/. You can check for and download new
firmware manually. If the features or behavior of your product does not match what is
described in this manual, you might need to update the firmware.
Note: In this manual, WiFi network means the same as SSID (service set identifier or
WiFi network name) or VAP (virtual access point). That is, when we refer to a WiFi network
we mean an individual SSID or VAP.
9

Additional documentation
The following documents are available at netgear.com/support/download/:
•Installation guide
•Data sheet
For information about the NETGEAR Insight Cloud Portal and Insight app, visit
netgear.com/business/services/insight/subscription and see the NETGEAR knowledge
base at netgear.com/support/product/insight.aspx.
About the local browser user interface and
NETGEAR Insight
This user manual describes the local browser user interface (UI), which you use if the
access point functions as a standalone access point.
NETGEAR Insight remote management offers additional features and add-on services
that are not available in standalone mode. For NETGEAR Insight Premium and Insight
Pro subscribers, the access point supports the NETGEAR Insight Cloud Portal and Insight
app:
•Insight Cloud Portal: Lets you configure and manage the access point remotely
through the portal of the Insight cloud-based management platform.
•Insight app: Lets you configure and manage the access point remotely from your
iOS or Android mobile device and connects to the Insight cloud-based management
platform.
For information about the NETGEAR Insight Cloud Portal and Insight app, visit the
following pages:
•netgear.com/business/services/insight/subscription
•netgear.com/support/product/insight.aspx
•kb.netgear.com/000061848
If you install the access point as a NETGEAR Insight managed device, the settings for
features that you can manage through the Insight Cloud Portal and Insight app are
masked out in the local browser UI. However, using the local browser UI, you can still
manage the settings for certain features that might not yet be supported in Insight.
User Manual10Introduction
Insight Managed WiFi 6 AX6000 Tri-band Multi-Gig Access Point Model WAX630