
 
Introduction & Newco Product Warranty 
 
INTRODUCTION 
This machine is intended to brew 8-12 ounce single serving of coffee and / or 
powdered hot drinks into a cup.  This machine will also dispense hot water for 
allied beverage use. It is intended for indoor use only on a sturdy counter or 
shelf. WARRANTY 
Applies to all equipment manufactured after 2/1/2017. This warranty supersedes 
all other previous warranties that are currently in manuals. 
 
Newco warrants equipment manufactured by it for 1 year parts and labor. 
Accessories and Dispensers 1 Year parts only. 
Electronic Circuit and Control Boards- 3 years parts, 1 year labor. 
Equipment manufactured by others and distributed by Newco- please see original equipment 
manufacturers warranty, Newco will follow. 
 
These warranty periods run from the date of sale Newco warrants that the equipment manufactured by 
it will be commercially free of defects in material and workmanship existing at the time of manufacture 
and appearing within the applicable warranty period. This warranty does not apply to any equipment, 
component  or  part  that  was  not  manufactured  by  Newco  or  that,  in  Newco’s  judgment,  has  been 
affected by misuse, neglect, alteration, improper installation or operation, relocation or reinstallation, 
improper maintenance or repair, incorrect voltage applied to the unit at any time,  damage or casualty. 
This warranty does not apply to any equipment failures related to poor water quality, excessive lime 
and  chlorine  and  non  periodic  cleaning  and  descaling.  Warranty  is  null  and  void  if  muriatic  or  any 
other  form  of  hydrochloric  acid is  used  for  cleaning  or  deliming.  In  addition,  this  warranty  does  not 
apply to replacement of items subject to normal use including but not limited to user replaceable parts 
such as faucet seat cups, sight gauge tubes, washers, o-rings, tubing, seals and gaskets.  
 
This  warranty  is  conditioned  on  the  Buyer  1)  giving  Newco  prompt  notice  of  any  claim  to  be  made 
under  this  warranty  by  telephone  at  (800)  556-3926  or  by  writing  to  3650  New  Town  Blvd,  Saint 
Charles,  MO  63301;  2)  if  requested  by  Newco,  shipping  the  defective  equipment  prepaid  to  an 
authorized Newco service location; and 3) receiving prior authorization from Newco that the defective 
equipment is under warranty. 
THE FOREGOING WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTY, WRITTEN 
OR ORAL, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF 
EITHER  MERCHANTABILITY  OR  FITNESS  FOR  A  PARTICULAR  PURPOSE.  The  agents,  dealers  or 
employees of Newco are not authorized to make modifications to this warranty or to make additional 
warranties  that  are  binding  on  Newco.  Accordingly,  statements  by such  individuals,  whether  oral or 
written, do not constitute warranties and should not be relied upon. 
 
If  Newco  determines  in  its  sole  discretion  that  the  equipment  does  not  conform  to  the  warranty, 
Newco,  at  its  exclusive  option  while  the  equipment  is  under  warranty,  shall  either  1)  provide  at  no 
charge  replacement  parts  and/or  labor  (during  the  applicable  parts  and  labor  warranty  periods 
specified  above)  to  repair  the  defective  components,  provided  that  this  repair  is  done  by  a  Newco 
Authorized Service Representative; or 2) shall replace the equipment or refund the purchase price for 
the equipment. 
THE BUYER’S REMEDY AGAINST NEWCO FOR THE BREACH OF ANY OBLIGATION ARISING OUT OF 
THE SALE OF THIS EQUIPMENT, WHETHER DERIVED FROM WARRANTY OR OTHERWISE, SHALL BE 
LIMITED,  AT  NEWCO’S  SOLE  OPTION  AS  SPECIFIED  HEREIN,  TO  REPAIR,  REPLACEMENT  OR 
REFUND. 
 
In  no  event  shall  Newco  be  liable  for  any  other  damage  or  loss,  including,  but  not  limited  to,  lost 
profits, lost sales, loss of use of equipment, claims of Buyer’s customers, cost of capital, cost of down 
time,  cost  of  substitute  equipment,  facilities  or  services,  or  any  other  special,  incidental  or 
consequential damages.