Nortel IP Phone 1110 User manual

Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368
.

Document status: Standard
Document version: 01.02
Document date: 20 June 2007
Copyright © 2003–2007, Nortel Networks
All Rights Reserved.
Sourced in Canada.
The information in this document is subject to change without notice. The statements, configurations, technical
data, and recommendations in this document are believed to be accurate and reliable, but are presented without
express or implied warranty. Users must take full responsibility for their applications of any products specified in this
document. The information in this document is proprietary to Nortel Networks.
Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Nortel
Networks is under license.
All other trademarks are the property of their respective owners.

3
Revision history
June 2007
Standard 01.02. This document is up-issued to support Communication
Server 1000 Release 5.0. This document contains an update due to CR
Q01584230, CR Q01642379, CR Q01656411, and CR Q01647741. It also
contains an update to the TFTP Server section.
May 2007
Standard 01.01. This document is up-issued to support Communication
Server 1000 Release 5.0. This document is renamed IP Phones
Fundamentals (NN43001-368) and contains information previously
contained in the following legacy document, now retired: (553-3001-368).
This document is also up-issued to include updates due to CR Q01605678
and CR Q01589713.
March 2007
Standard 23.00. This document is up-issued to support Communication
Server 1000 Release 4.5. This document is up-issued to include updated
information for Mobile Voice Client (MVC) 2050.
March 2007
Standard 22.00. This document is up-issued to support Communication
Server 1000 Release 4.5. This document is up-issued to support the
addition of the IP Phone 1110.
January 2007
Standard 21.00. Not issued.
November 2006
Standard 20.00. This document is up-issued to support the addition of the
Expansion Module for IP Phone 1100 Series.
October 2006
Standard 19.00. This document is up-issued to include updated content
due to CR Q01462514.
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 01.02 Standard
Release 5.0 20 June 2007
Copyright © 2003–2007, Nortel Networks
.

4Revision history
October 2006
Standard 18.00. This document is up-issued to support the addition of
the IP Phone 1150E.
August 2006
Standard 17.00. This document is up-issued to include updated technical
content due to CR Q01434634.
July 2006
Standard 16.00. This document is up-issued to include updated technical
content for CR Q01337301.
June 2006
Standard 15.00. This document is up-issued to include UNIStim firmware
up-version.
April 2006
Standard 14.00. This document is up-issued to include content for the IP
Audio Conference Phone 2033 Release 2.
April 2006
Standard 13.00. Not issued.
March 2006
Standard 12.00. This document is up-issued to include updated content for
the IP Softphone 2050 V2.
January 2006
Standard 11.00. This document is up-issued to include updated content for
the IP Phone 1120E and IP Phone 1140E.
January 2006
Standard 10.00. This document is up-issued to include updated content for
the IP Phone 1140E, on pages 405-412, and 509-530.
January 2006
Standard 9.00. This document is up-issued to reflect change in technical
content on page 456 due to CR Q01233903.
November 2005
Standard 8.00. This document is up-issued to support the addition of IP
Phone 1140E.
August 2005
Standard 7.00. This document is up-issued to support CS 1000 Release 4.5.
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 01.02 Standard
Release 5.0 20 June 2007
Copyright © 2003–2007, Nortel Networks
.

Revision history 5
April 2005
Standard 6.00. This document is up-issued to support the addition of the
IP Phone 2007.
April 2005
Standard 5.00. This document is up-issued to support the addition of the
IP Audio Conference Phone 2033.
February 2005
Standard 4.00. This document is up-issued to support the 8.x Firmware
Upgrade for IP Phones.
September 2004
Standard 3.00. This document is up-issued to support Communication
Server 1000 Release 4.0.
June 2004
Standard 2.00. This document is up-issued to include the Nortel Networks
Mobile Voice Client 2050.
October 2003
Standard 1.00. This document is a new NTP for Succession 3.0 Software. It
was created to support a restructuring of the Documentation Library. This
document contains information previously contained in the following legacy
document, now retired: Internet Terminals Description (553-3001-217).
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 01.02 Standard
Release 5.0 20 June 2007
Copyright © 2003–2007, Nortel Networks
.

6Revision history
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 01.02 Standard
Release 5.0 20 June 2007
Copyright © 2003–2007, Nortel Networks
.

7
Contents
How to get Help 23
Getting help from the Nortel Web site 23
Getting help over the phone from a Nortel Solutions Center 23
Getting help from a specialist by using an Express Routing Code 23
Getting help through a Nortel distributor or reseller 24
New in this release 25
Features 25
Live Dialpad 25
New IP Phone Types 25
New language support 26
Context-sensitive soft keys 27
Subject 27
Nortel IP Phone 2001 31
Introduction 31
Description 32
Components and functions 33
Supported features 34
Features not supported 36
Display characteristics 36
Key number assignments 38
Package components 38
Installation and configuration 40
Full Duplex mode 58
Gratuitous Address Resolution Protocol Protection 59
Extensible Authentication Protocol 60
Redeploying an IP Phone 2001 60
Replacing an IP Phone 2001 61
Removing an IP Phone 2001 from service 61
Nortel IP Phone 2002 63
Contents 63
Introduction 63
Description 64
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 01.02 Standard
Release 5.0 20 June 2007
Copyright © 2003–2007, Nortel Networks
.

8Contents
Components and functions 65
Keys and functions 65
Services menu 67
Supported features 68
Features not currently supported 70
Display characteristics 70
Cleaning the IP Phone display screen 71
Programmable line (DN)/feature key label display 71
Information line display 71
Soft key label display 72
Key number assignments 72
Package components 73
Installation and configuration 74
Before you begin 74
First-time installation 75
Configuring the IP Phone 2002 75
Startup sequence 77
Installing the IP Phone 2002 78
Full Duplex mode 94
Gratuitous Address Resolution Protocol Protection 95
Extensible Authentication Protocol 96
Redeploying an IP Phone 2002 96
Replacing an IP Phone 2002 97
Removing an IP Phone 2002 from service 97
Nortel IP Phone 2004 99
Contents 99
Introduction 99
Description 100
Components and functions 101
Keys and functions 101
Services menu 102
Supported features 103
Features not currently supported 105
Central Answering Position 105
Display characteristics 106
Cleaning the IP Phone display screen 106
Programmable line (DN)/feature key label display 106
Information line display 107
Soft key label display 107
Key number assignments 107
Package components 108
Installation and configuration 109
Before you begin 109
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 01.02 Standard
Release 5.0 20 June 2007
Copyright © 2003–2007, Nortel Networks
.

Contents 9
First-time installation 110
Configuring the IP Phone [phone]
Startup sequence 113
Full Duplex mode 130
Gratuitous Address Resolution Protocol Protection 131
Extensible Authentication Protocol 132
Redeploying an IP Phone [phone]
Replacing an IP Phone [phone]
Removing an IP Phone 2004 from service 133
Nortel IP Audio Conference Phone [phone]
Contents 135
Introduction 135
Description 136
Extension microphones 137
Components and functions 138
Keys and functions 138
Services menu 139
Supported features 140
Features not currently supported 141
Display characteristics 142
Cleaning the IP Phone display screen 142
Information line display 143
Soft key label display 143
Key number assignments 144
Package components 144
Installation and configuration 147
Before you begin 147
First-time installation 148
Configuring the IP Audio Conference Phone [phone]
Startup sequence 150
Installing the IP Audio Conference Phone [phone]
Full Duplex mode 164
Extensible Authentication Protocol 166
Redeploying an IP Audio Conference Phone [phone]
Replacing an IP Audio Conference Phone [phone]
Removing an IP Audio Conference Phone 2033 from service 168
Connecting an extension microphone 168
Nortel IP Phone [phone]
Contents 169
Introduction 169
Description 170
Components and functions 171
Keys and functions 171
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 01.02 Standard
Release 5.0 20 June 2007
Copyright © 2003–2007, Nortel Networks
.

10 Contents
Services menu 172
Local Tools menu 173
Supported features 174
Features not currently supported 176
Touch panel 176
Calibrate the touch panel 177
Stylus 177
Dialpad entry 177
Cleaning the IP Phone display screen 178
Display characteristics 178
Application area 179
Tools/Navigation area 180
Local Tools menu password protection 181
Configuring Secure Local Menu through Full DHCP 182
Accessing the Local Tools menu 182
Key number assignments 183
Package components 183
Installation and configuration 185
Before you begin 185
First-time installation 185
Configuring the IP Phone [phone]
Startup sequence 188
Full Duplex mode 198
Gratuitous Address Resolution Protocol Protection 200
Extensible Authentication Protocol 200
Redeploying an IP Phone [phone]
Replacing an IP Phone [phone]
Removing an IP Phone 2007 from service 202
IP Phone Key Expansion Module (KEM) 203
Contents 203
Description 203
Features 204
Display characteristics 204
Key number assignments 205
Package components 205
Configuration 205
Installation 209
IP Phone KEM startup initialization 210
Operating parameters 211
General 211
IP Phone [phone]
IP Phone [phone]
Virtual Office 212
Nortel Communication Server 1000
IP Phones Fundamentals
NN43001-368 01.02 Standard
Release 5.0 20 June 2007
Copyright © 2003–2007, Nortel Networks
.