Nortel 1140E User manual

Carrier VoIP
Nortel IP Phone 1140E User
Guide
NN10300-023
.

Document status: Standard
Document version: 01.02
Document date: 20 October 2006
Copyright © 2006, Nortel Networks
All Rights Reserved.
The information in this document is sourced in Canada, the United States of America, and the United Kingdom.
This is the Way, This is Nortel, Nortel, the Nortel logo, the globemark design, and the NORTEL NETWORKS
corporate logo, are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.
All rights reserved.

3
Contents
New in this release 7
About the IP Phone 1140E 9
IP Phone terminal description 9
Terminal display 11
Terminal indicators 12
IP Phone 1140E menu systems 15
Logoff 15
Audio 15
Display 15
Feature 15
Assign 16
Label 16
Options 16
Reset 16
Language 16
Time 16
User 17
History 17
Diagnostics 17
Upgrade 17
Menu hierarchy 18
How to use the navigation keys 18
Connecting the IP Phone to the LAN 19
Procedure job aid 20
Logging on 21
Logging off 23
Making calls 25
Making a call using off-hook dialing 25
Making a call using handsfree dialing 25
Making a call using predial 26
Editing a predialed number 26
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4Contents
Answering calls 29
Answering a call 29
Answering a second call 29
Ending a call 31
While on an active call 33
Using call hold 33
Transferring a call 33
Using conference call 34
Using the mute feature 35
Using call forward 37
Navigating the menu system 39
Navigating the main menu 39
Navigating the Audio menu 40
Navigating the Feature menu 40
Navigating the Time menu 41
Navigating the User menu 41
Using the Audio menu 43
Viewing and editing your audio profile 43
Changing the default volume 44
Resetting a default volume 45
Selecting a ring tone 45
Adjusting the contrast level of the display 47
Using the Feature menu 49
Using the Assign menu 49
Defining the key type 50
Assigning a directory entry to a feature key 51
Enabling or disabling autoscroll 51
Enabling or disabling the Inbox 52
Labeling a feature key 53
Using the Options menu 53
Enabling or disabling auto hide 53
Selecting the default line key 54
Resetting the feature key to the default settings 55
Selecting the language 57
Using the Time menu 59
Setting the time zone 59
Enabling Daylight Saving Time 59
Disabling Daylight Saving Time 60
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Nortel IP Phone 1140E User Guide
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Contents 5
Setting the time format 60
Setting the date format 61
Resetting the default time 62
Using the User menu 63
Viewing your user name 63
Viewing your login type 63
Viewing, disabling, or enabling the auto login feature 64
Changing your password 65
Testing the local mode 67
Performing a firmware upgrade 69
Using the directory 71
Adding or editing a directory entry 71
Deleting an entry from the directory 72
Making a call using the directory 73
Using the Inbox 75
Accessing the Inbox 75
Viewing Inbox call information 76
Storing a number from the Inbox 76
Using the Inbox to make a call 77
Resetting the Inbox 77
Using the Outbox 79
Accessing the Outbox 79
Viewing Outbox call information 80
Storing a number from the Outbox 80
Using the Outbox to make a call 81
Resetting the Outbox 81
Using the dialpad to enter text 83
Procedure job aid 84
Access code summary 85
Carrier VoIP
Nortel IP Phone 1140E User Guide
NN10300-023 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
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6Contents
Carrier VoIP
Nortel IP Phone 1140E User Guide
NN10300-023 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.

7
New in this release
There have been no updates to the document for this release.
Carrier VoIP
Nortel IP Phone 1140E User Guide
NN10300-023 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.

8New in this release
Carrier VoIP
Nortel IP Phone 1140E User Guide
NN10300-023 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.

9
About the IP Phone 1140E
The IP Phone 1140E brings voice and data to the desktop by connecting
directly to a Local Area Network (LAN) through an Ethernet connection.
When you are logged on to the network, the handset and keypad of the IP
Phone operate in the same way as a standard M5216 Meridian Business
Set (MBS) telephone. You can access additional services and features
through the soft keys. The label beside a soft key identifies the current
function associated with that key.
IP Phone terminal description
The IP Phone 1140E offers these features:
•Six light-emitting diode (LED) indicator lamps
— message waiting lamp
— data waiting lamp
— mute lamp
— headset lamp
— handsfree lamp
— link lamp
•volume control keys
•standard telephone dialpad
•six user-defined feature keys
•four soft keys
•five navigation keys
—up
—down
— left
— right
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10 About the IP Phone 1140E
— send (located in the middle of the navigation key, this key is mapped
to execute the current function of the left soft key)
•multifield LCD screen
— adjustable contrast
— backlight
•three audio modes
— handsfree speak and listen
— headset (autodetect support)
— handset
•one USB port
— future support for USB mouse and keyboard
•automatic network configuration
•upgradeable firmware
•wideband audio support
"IP Phone 1140E components" (page 11) identifies the location of the keys
and components of the IP Phone.
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Terminal display 11
IP Phone 1140E components
Terminal display
The display on the IP Phone terminal has blue LED backlighting, which you
can turn on and off. The backlight turns off automatically after a period
of inactivity.
The IP Phone 1140E display has three distinct areas:
•The upper area shows line and feature key status.
•The middle area shows single-line information for items such as caller
number, caller name, feature prompt strings, user-entered digits, date
and time information, and telephone information.
•The lower area displays the labels for the soft keys.
"IP Phone 1140E display" (page 12) identifies each section of the display,
and shows the location of the user-defined feature keys and the soft keys.
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12 About the IP Phone 1140E
IP Phone 1140E display
Terminal indicators
The IP Phone terminal uses light-emitting diodes (LEDs) of different colors
to indicate the current state of the terminal. This table describes each color
and its associated state.
A steady indicator means that the extension or feature beside it is active. A
flashing indicator means the line is on hold or the feature is in the process of
being programmed.
Indicator LED color Meaning
Message waiting Red (located on the top right
corner of the set) Lit when a message is waiting, or a call is missed. The light
turns off after you retrieve your
message.
Data waiting Blue (located on the top left
corner of the set) Lit when the terminal is on an active call.
Headset Red (located on the front, on
the headset key) Lit when the headset is in use.
Handsfree Red (located on the front, on
the handsfree key) Lit when the handsfree mode is active.
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Terminal indicators 13
Indicator LED color Meaning
Mute Red (located on the front, on
the mute key) Lit when the mute feature is active. The system
administrator can configure
the mute lamp to be steady on
or blinking.
Link/Data Green (located on the back
cover near the network
Ethernet jack)
Lit when the link is alive and
flashes to indicate activity.
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14 About the IP Phone 1140E
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15
IP Phone 1140E menu systems
After you successfully log, the menu systems are active and available. An
up or down arrow beside an item indicates the navigation key you can press
to scroll to the next item. Labels appear next to the soft keys, in response to
items selected on the screen.
The IP Phone main menu system provides access to these menus and
functions.
Logoff Use this item to log out from the IP Phone system.
See "Logging off" (page 23).
Audio If you have permission to change the default volume on the handset,
headset, and handsfree speaker, an item called Audio appears in the main
menu. If you do not have permission, Audio Profile appears instead.
Use the Audio menu to:
•view and edit your audio profile
•change the volume of the handset, headset, and handsfree speaker
•select a ring tone
See "Using the Audio menu" (page 43).
Display Use this item to adjust the contrast level of the display.
See "Adjusting the contrast level of the display" (page 47).
Feature Use the Feature menu to access these submenus:
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16 IP Phone 1140E menu systems
AssignUse the Assign menu to:
•define the key type
•enable and disable autoscroll
•enable and disable the Inbox
See "Using the Assign menu" (page 49).
Label Use the Label item to change a label associated with a feature key.
See "Labeling a feature key" (page 53).
Options
Use the Options menu to:
•enable and disable auto hide
•define your default feature
•enable the Outbox feature
See "Using the Options menu" (page 53).
Reset Use the Reset item to reset the feature keys to the default settings.
See "Resetting the feature key to the default settings" (page 55).
Language Use the Language item to select the language used in the display.
See "Selecting the language" (page 57).
Time Use the Time menu to:
•select a time zone
•enable or disable Daylight Saving Time
•select the format used to display the time
•select the format used to display the date
•reset the time to the defaults
See "Using the Time menu" (page 59).
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Upgrade 17
User Use the User menu to:
•view your user name
•view your login type
•enable or disable auto login feature
•change your password
See "Using the User menu" (page 63).
History Use History menu to:
•reset the Inbox
•reset the Outbox
See "Resetting the Inbox" (page 77) and "Resetting the Outbox" (page 81).
Diagnostics Use the Diagnostics item to test the local mode.
See "Testing the local mode" (page 67).
Upgrade Use the Upgrade item to perform a firmware upgrade. This item appears in
the menu only if a firmware upgrade is available.
See "Performing a firmware upgrade" (page 69).
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18 IP Phone 1140E menu systems
Menu hierarchy
IP Phone 1140E menu hierarchy
How to use the navigation keys
The IP Phone terminal has navigation keys that you use to navigate the
menus and to help you to enter text in the display. See "IP Phone 1140E
components" (page 11) for the location of these keys.
When the menu system is active, the navigation keys behave this way:
•up—return to the previous menu item
•down—go to the next menu item
•left/right—active when you can enter text. To move the cursor to the left,
press the left key. Press the right key to move the cursor to the right.
•send key—located in the middle of the navigation keys, press to select
the menu item
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19
Connecting the IP Phone to the LAN
Follow this procedure to connect the terminal to the Local Area Network
(LAN), and to a power source.
CAUTION
Risk of equipment damage
Do not plug the IP Phone into a regular telephone jack. This
causes severe damage to the terminal. Consult your system
administrator to ensure that you plug your telephone into a
10/100BaseT Ethernet jack.
Prerequisites
•IP Phones can be powered by an AC adapter or over a LAN. Contact
your installation technician to identify the correct power option.
•See "IP Phone 1140E connectors" (page 20)for the location of the
connectors on the back of the IP Phone.
Step Action
1Connect one end of the CAT-5 line cable to the LAN Ethernet port,
identified with a LAN icon, located on the underside of the terminal.
2Connect the other end of the CAT-5 line cable to the IP network jack.
For a terminal sharing LAN access with a PC, connect a second
CAT-5 line cable to the PC Ethernet port located on the back of the
terminal, identified by the PC icon. Connect the other end of the
cable to the Ethernet port on the computer.
3For a secure power connection, thread the cord around the strain
relief retaining hook and through the channel on the underside of
the terminal.
4Secure the terminal footstand to the terminal base.
—End—
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20 Connecting the IP Phone to the LAN
Procedure job aid
IP Phone 1140E connectors
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