Nortel i2002 User manual

Standard - Nortel Networks Confidential
MCP 3.0 Standard (04.02)
Part No. NN10319-111
July 2004
i2002 Internet Telephone
User Guide

ii
NN10319-111
Standard—Nortel Networks Confidential
Copyright © 2004 Nortel Networks
All rights reserved. July 2004.
The information in this document is subject to change without notice. The statements, configurations, technical data, and
recommendations in this document are believed to be accurate and reliable, but are presented without express or implied
warranty. Users must take full responsibility for their applications of any products specified in this document. The
information in this document is proprietary to Nortel Networks.
Trademarks
*Nortel Networks, the Nortel Networks logo, and the Globemark are trademarks of Nortel Networks.

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i2002 Internet Telephone User Guide
Standard—Nortel Networks Confidential
Contents
About this guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Text conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Chapter 1
Setting up and initializing your i2002 Internet Telephone . . . . . . . . . . . . . . 1
Setup: Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installing your i2002 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Initializing your i2002 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Resetting your i2002 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Upgrading firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 2
Introducing your i2002 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . 11
Features and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Useful terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Multiple user logon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Address book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Friends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Meet Me audio conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Getting to know the i2002 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
i2002 Internet Telephone buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

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Using the i2002 Internet Telephone quick buttons . . . . . . . . . . . . . . . . . . . . . . . . . 18
The i2002 Internet Telephone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Entering alphanumeric characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Searching for addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Helpful hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Recognizing common i2002 Internet Telephone icons. . . . . . . . . . . . . . . . . . . . . . 25
Chapter 3
Configuring the i2002 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Adjusting volume settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Adjusting ring pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Adjusting handset volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Adjusting headset volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Adjusting handsfree volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Adjusting alerting volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Adjusting contrast setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Setting preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Setting alpha-numeric dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Setting IM display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Setting search method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Setting ignore action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Setting dialpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Specifying location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Setting language preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Setting time preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Changing date format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Changing time zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Changing time format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Displaying i2002 Internet Telephone information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Resetting your i2002 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Switching server control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter 4
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Getting started with your i2002 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Placing a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

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Entering an address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Searching for addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Global search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Adding subjects to a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Answering an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Active call actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Receiving a second call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Switching between active calls on the same line . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Placing a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Incoming call options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Redirecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Declining a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Ignoring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Sending and receiving instant messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Chapter 5
Managing your calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Accessing the list of friends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Changing your presence status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Customizing presence options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Adding call subjects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Adding reject reasons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Viewing line information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using the inbox options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
To call an inbox entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
To call an inbox entry while on an active call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Saving an inbox entry to the address book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Deleting an inbox entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Managing your address book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Managing your outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Accessing your outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Deleting an outbox entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

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Saving an outbox entry to the address book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Chapter 6
Advanced features and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Stock query . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
To remove a stock query entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Instant messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Send an IM to an entry in the inbox, outbox or address book . . . . . . . . . . . . . . . . 71
Handling incoming instant messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Call forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Forwarding a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Canceling a forwarded call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Do Not Disturb (DND) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Cancelling DND . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
User login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
User logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Retrieve parked call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Global Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Program Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Remove a programmed key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Chapter 7
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Locating the MAC address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Manually restarting your i2002 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Call does not connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Using SIP addresses versus IP addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Domain name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Call is connected but there is no audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Changing audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Quality of service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Appendix A
Using the Multimedia PC Client and the i2002 Internet Telephone . . . . . . 83
i2002 Internet Telephone indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

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Appendix B
Setting DHCP parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Things to consider when setting parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Begin the initialization process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
If your network supports DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
If your network does not support DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Where to go next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Appendix C
Customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

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vii
i2002 Internet Telephone User Guide
Standard—Nortel Networks Confidential
About this guide
Welcome
This guide describes how to setup and get started using your Nortel Networks
i2002 Internet Telephone.
Topics include:
•Setting up and initializing your i2002 Internet Telephone
•Introducing your i2002 Internet Telephone
•Configuring the i2002 Internet Telephone
•Making calls
•Managing your calls
•Advanced features and services
•Troubleshooting
For a brief overview of how to use the SIP Multimedia PC Client to control your
i2002 Internet Telephone, see Appendix A, “Using the Multimedia PC Client and
the i2002 Internet Telephone,” on page 83.
Appendix B, “Setting DHCP parameters,” on page 85 provides details about how
to set up telephones that are not already configured.
For a list of telephone parts numbers and where to go for help refer to
Appendix C, “Customer support,” on page 91.

viii About this guide
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Audience
This guide is intended for subscribers of the i2002 Internet Telephone services and
features.
Text conventions
This guide uses the following text conventions:
Acronyms
This guide uses the following acronyms:
bold text Indicates the i2002 softkey you need to press
Example: Press the Ok softkey.
italic text Indicates new terms, document titles
Example: See the i2002 Internet Telephone User
Guide.
DHCP Dynamic Host Configuration Protocol
DND Do Not Disturb
DTMF Dual Tone Multi Frequency
ISDN Integrated Services Digital Network
IM Instant Message
IP Internet Protocol
IPCM Internet Protocol Client Manager
LAN Local Area Network
LCD Liquid Crystal Display
MAC Media Access Control
QoS Quality of Service
SIP Session Initiation Protocol

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Related publications
Other publications related to the i2002 Internet Telephone User Guide:
• i2002 Internet Telephone Quick Reference
• i2004 Internet Telephone User Guide
• i2004 Internet Telephone Quick Reference
• Personal Agent User Guide
• Multimedia PC Client User Guide
How to get help
For service issues, please contact your local support or Information Services team.
Vo I P Voice over IP
WA N Wide Area Network

xAbout this guide
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Standard—Nortel Networks Confidential

1
i2002 Internet Telephone User Guide
Standard—Nortel Networks Confidential
Chapter 1
Setting up and initializing your i2002 Internet
Telephone
This section describes how to setup and initialize your i2002 Internet Telephone.
Topics include:
•Setup: Before you begin
•Installing your i2002 Internet Telephone
•Initializing your i2002 Internet Telephone
•Resetting your i2002 Internet Telephone
•Upgrading firmware
Setup: Before you begin
Before you begin setting up your telephone, check to see that you have the
following components:
• i2002 Internet Telephone set
• telephone handset
• telephone handset cord
• i2002 base
• AC adapter
• ethernet cable
Note: Contact your system administrator to ensure that your network is
prepared for you to setup and initialize your i2002 Internet Telephone.

2Chapter 1 Setting up and initializing your i2002 Internet Telephone
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Standard—Nortel Networks Confidential
• active LAN connection
The following picture shows an i2002 Internet Telephone:
Note: Optional keycaps for the buttons can be installed on your i2002
Internet Telephone. Refer to the installation manual packaged with these
optional keycaps for further information.
hold button
goodbye button
set lamp
line button
primary line
button
display
4 softkeys
navigation
buttons
handsfree button
with LED
volume control bar
mute button
headset button
with LED
quick buttons
with LED

Chapter 1 Setting up and initializing your i2002 Internet Telephone 3
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Standard—Nortel Networks Confidential
Installing your i2002 Internet Telephone
To connect your i2002 Internet Telephone
1Connect one end of the handset cord to the handset jack (identified with a
handset icon) on the telephone base, and connect the other end of the handset
cord to the handset.
2Choose one of the following connections:
aFor a telephone not sharing a LAN access with a PC:
Connect one end of the Ethernet cable to the Ethernet plug (identified
with a network icon) on the telephone, and the other end to your 10/
100-BaseT Ethernet jack.
bFor a telephone sharing a LAN access with a PC:
Complete step a and connect one end of a second Ethernet cable to the PC
Ethernet port (identified with a PC icon) on the back of the telephone and
the other end to the computer’s Ethernet port.
3Plug the AC adapter plug into the base of the telephone.
4Plug the AC adapter into the nearest electrical outlet.
5Ensure that your power cable and handset cable are properly fitted into the
provided slots.
6Once the power cable and handset cable are secured tightly in place and flush
with the bottom of the phone set, take the base and hinge it into the plastic
slots at the front of the phone set. Then, press down firmly until the base snaps
into place.
Warning: Severe damage will occur if this set is plugged into an ISDN
connection. Contact your administrator to ensure that you plug the set into
a 10/100-BaseT Ethernet jack.
Tip: If you have trouble locking the base, or if the phone wobbles on
your desktop, re-examine the phone’s cables to ensure the cables are not
obstructing the base.

4Chapter 1 Setting up and initializing your i2002 Internet Telephone
NN10319-111
Standard—Nortel Networks Confidential
Initializing your i2002 Internet Telephone
When you power up the i2002 Internet Telephone for the first time, you will see
the introduction screen with a flashing Nortel Networks display as shown in the
following picture:
Tip: Your i2002 Internet Telephone may be pre-configured, or may
require a partial or total initialization. Refer to the following table.
When you power up your i2002 Internet
Telephone ... Then ....
if the display shows that the server is
unreachable and continuously resets
go to “Setting DHCP parameters” on
page 85 and follow the steps in the order
they appear.
if the telephone successfully connects to the
server and the display prompts you to enter an
activation key
go to “Step 1: Enter an activation key” on
page 5.
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Nortel Networks
Server unreachable restarting ...
Activation key >
Ok Alpha Lang

Chapter 1 Setting up and initializing your i2002 Internet Telephone 5
i2002 Internet Telephone User Guide
Standard—Nortel Networks Confidential
Step 1: Enter an activation key
When the i2002 Internet Telephone successfully connects to the server, the
Activation key screen appears.
if the telephone successfully connects to the
server and the display prompts you for your
login id
the i2002 has been provisioned but a
user has not been assigned. Go to “Step
2: Logging in to your i2002 Internet
Telephone” on page 6.
the telephone successfully connects to the
server and the location prompt appears
you are ready to use your telephone. Go
to “Step 3: Choosing your location” on
page 7.
Tip: You may need to contact your system administrator to determine
the correct information to use during the initialization procedure.
Tip: Your system administrator will provide you with an activation key.
When you power up your i2002 Internet
Telephone ... Then ....
ID >
Login NoAlph Lang
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1. Other
Select

6Chapter 1 Setting up and initializing your i2002 Internet Telephone
NN10319-111
Standard—Nortel Networks Confidential
Enter the activation key and press the Ok softkey, the following screen displays:
Once the i2002 Internet Telephone is successfully provisioned then you may see
an idle display that indicates you are ready to use the phone or, you may be
prompted to log in.
Step 2: Logging in to your i2002 Internet Telephone
The device is ready for login, and the newly provisioned device idle screen
displays. At the prompt, enter your username and password supplied by your
system administrator. For instructions on how to enter alphanumeric information
see “Entering alphanumeric characters” on page 21. The following figure shows
user "tom" logging in
Tip: If your i2002 Internet Telephone cannot locate the server, it will
automatically retry every two minutes. After several attempts, if your
telephone set does not locate the server, contact your system
administrator for assistance.
Tip: When typing in your user name, you only need to type in the "user"
portion of the name, not the @domain portion.
Activation key >
Lang
Ok Alpha
Provisioning ...
Ok Alpha
ID >
Login NoAlph Lang

Chapter 1 Setting up and initializing your i2002 Internet Telephone 7
i2002 Internet Telephone User Guide
Standard—Nortel Networks Confidential
The next figure shows user "tom" entering his password of "guest". As each
character is entered the previous character is hidden with an asterisk.
Non-alphanumeric digits are entered by first pressing the NoAlpha softkey.
After entering your password the Location prompt displays.
Step 3: Choosing your location
If the i2002 Internet Telephone has been provisioned into the database and a user
has been assigned, then the location screen displays.
Your system may serve different locations. For your own safety you must specify
your location in order that emergency services can be routed to you if needed.
1Use the up and down navigation buttons to scroll through the list of locations.
2Highlight your location choice and press Select.
Tip: To change your password, refer to the Personal Agent User Guide.
Password > ****t
Login NoAlph Lang
Karen
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1. Other
Select

8Chapter 1 Setting up and initializing your i2002 Internet Telephone
NN10319-111
Standard—Nortel Networks Confidential
If you select Other, a warning message appears "Warning: A location was
selected that may affect your emergency services. Display this warning in the
future?". Select Yes or No. If you select Yes then you will be prompted with
this warning every time you log in or when your telephone or server resets. If
you select No then you will not see this warning again.
Step 4: Specifying login time
After choosing your location, the following screen appears.
To log in for a specified amount of time
1Enter the amount of time you want to be logged in. Press the third softkey to
change Days to Hours, as desired.
2Then press the Timed softkey to log in for the specified amount of time. The
system automatically logs you off after the specified time has elapsed.
To log in permanently
Press the Login softkey to use the network provisioned values. The system will
automatically re-register you and you will remain logged in until you manually
log off.
Once you are logged in the idle display appears.
Note: If you move you can reset your location through the Config menu.
Refer to “Specifying location” on page 34 for instructions.
Use timed login for : 1
Login Timed CancelDays
Karen
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View Servcs Srch Config